Polar の障害履歴

1. 2026年7月19日 16:29 UTCidentified

   ポーラーフローとMyFitnessPal 間でのデータ転送の問題が発生しています。 データの同期は、正常または完全に失敗するよりも遅くなる可能性があります。 根本原因を調査し、できるだけ早くアップデートを提供します。 すべてのデータは安全です.

2. 2026年7月19日 19:42 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月16日 8:17 UTCinvestigating

   残念ながら、すべてのオンラインサービスは現時点でダウンしています。 問題の解決に積極的に取り組んでおり、より多くのニュースが共有されるとすぐに更新を投稿します。 すべてのデータは安全です。 Polar.com と support.polar.com は、Web ストアとして正常に動作します.

2. 2026年7月16日 11:48 UTCmonitoring

   修正を実装し、結果を監視しています.

3. 2026年7月16日 12:10 UTCmonitoring

   今後の問題がないか引き続き監視しています。

4. 2026年7月16日 13:48 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年5月19日 9:25 UTCinvestigating

   We are currently investigating this issue.

2. 2026年5月19日 10:48 UTCresolved

   Polar webstore is back up again and it is possible to make purchases. Apologies for the inconvenience the downtime may have caused you.

1. 2026年4月12日 18:05 UTCinvestigating

   We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 2026年4月12日 19:39 UTCresolved

   Issue over and data transfer works normally

1. 2026年2月27日 7:46 UTCinvestigating

   We are currently investigating this issue.

2. 2026年3月2日 13:59 UTCmonitoring

   Polar Flow app Android hotfix version 7.35.1 released.

3. 2026年3月5日 11:22 UTCmonitoring

   Polar Flow app Android hotfix version 7.35.2 released. This release includes additional fixes to the issue that prevented activity data from appearing correctly in the app. We've also made small enhancements to ensure everything keeps running smoothly.

4. 2026年3月12日 8:58 UTCresolved

   This incident has been resolved.

1. 2026年2月5日 13:22 UTCinvestigating

   We are currently investigating this issue.

2. 2026年2月5日 13:25 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年2月5日 13:26 UTCresolved

   This incident has been resolved.

1. 2026年1月8日 8:55 UTCinvestigating

   We are investigating a data transfer issue affecting Flow-to-AccessLink API partners. The issue began on January 7th at 07:00 UTC and continued until midnight. After midnight data transfer has worked normally. We will keep you updated on the investigation at status.polar.com. We apologize for the inconvenience and thank you for your patience.

2. 2026年1月9日 12:59 UTCinvestigating

   We are continuing to investigate the issue.

3. 2026年1月20日 13:00 UTCmonitoring

   The fix has been deployed, and data consistency checks are in progress.

4. 2026年3月24日 8:32 UTCresolved

   This incident has been resolved.

1. 2025年10月30日 8:58 UTCinvestigating

   We are currently investigating why some customers are experiencing issues in data synchronization. Sync seems to work, but data is not available in web service. We apologize the trouble caused and thank you for your patience!

2. 2025年10月30日 13:56 UTCresolved

   This incident has been resolved.

1. 2025年10月26日 6:14 UTCidentified

   Our servers are always experiencing extra high loads on the day that Daylight Saving Time starts or ends. This may show as slowness or synchronization failing altogether. Please try again later. Thank you for understanding!

2. 2025年10月26日 20:03 UTCresolved

   This incident has been resolved.

1. 2025年10月20日 18:38 UTCinvestigating

   We are experiencing data transfer issues between Polar Flow and Strava/TrainingPeaks . Data synchronization may be slower than normal or fail altogether. We will provide an update as soon as possible. All data is safe.

2. 2025年10月20日 19:20 UTCmonitoring

   Issue has been identified in 3rd party services, we are monitoring the issue.

3. 2025年10月20日 20:11 UTCmonitoring

   Data transfer to Strava is now operating normally

4. 2025年10月22日 11:59 UTCresolved

   This incident has been resolved.

1. 2025年10月7日 11:14 UTCidentified

   Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 2025年10月7日 12:39 UTCresolved

   This incident has been resolved.

1. 2025年4月29日 7:04 UTCmonitoring

   We have now performed the maintenance tasks and all services are back online. Services are still, however, recovering so you may experience for example slowness for a few hours. If you run into any issues, please try again a bit later.

2. 2025年4月29日 10:15 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 2025年4月29日 11:09 UTCresolved

   This incident has been resolved.

1. 2025年4月25日 11:26 UTCmonitoring

   The login and registration function in all of Polar's online stores has been disabled for now. We are working on restoring this functionality, but meanwhile, it is safe to make purchases as a guest user without logging in.

2. 2026年1月20日 9:16 UTCresolved

   This incident has been resolved.

1. 2025年3月30日 17:26 UTCmonitoring

   We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We have identified and the root cause and applied a fix and we will provide an update as soon as possible. All data is safe.

2. 2025年3月30日 19:10 UTCresolved

   This incident has been resolved.

1. 2025年3月28日 12:49 UTCinvestigating

   We are currently experiencing an issue that prevents logging in to your Flow account and Beat app. In addition, AccessLink partners are unable to log in to admin tool, and Club and Team Pro customers may experience issues in logging in. We are doing our best to get the matter resolved as quickly as possible. We apologize for any trouble this causes you.

2. 2025年3月28日 13:21 UTCresolved

   Everything looking good again. Thanks for your patience!

1. 2025年2月26日 6:11 UTCinvestigating

   We have a temporary service break in all our services. The estimated length is 15 minutes, and during this time it is not possible to use Polar services or sync your watches. We apologize for any inconvenience and will keep you updated on here.

2. 2025年2月26日 6:29 UTCinvestigating

   Unfortunately we are still experiencing a temporary service break in all our services. You may notice this as slowness, difficulty in signing in or syncing your device. We are working hard to get the services back to full speed.

3. 2025年2月26日 6:56 UTCresolved

   This incident has been resolved. Thanks for understanding!

1. 2025年2月14日 10:13 UTCinvestigating

   We are experiencing a delay in the deletion process of requested and unused Polar accounts. This means that if you have requested to delete your Polar account, it will take a bit longer than the promised 30 days due to a technical issue. This technical issue does not affect our products and services in any other way. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

2. 2025年2月21日 6:22 UTCinvestigating

   Unfortunately we are still experiencing a delay in the deletion process of requested and unused Polar accounts. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

3. 2025年2月24日 13:35 UTCresolved

   This incident has been resolved.

1. 2025年1月18日 12:02 UTCidentified

   We are experiencing data transfer issues between Polar Flow and Strava . Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 2025年1月18日 15:08 UTCresolved

   This incident has been resolved.

1. 2024年10月27日 16:06 UTCinvestigating

   Data transfer between Polar Flow and MyFitnessPal, Stava, Komoot and Training Peaks is partially down. We are working on finding the root cause - updates to follow as soon as available. Rest assured all data is safe.

2. 2024年10月27日 16:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 2024年10月28日 6:02 UTCresolved

   This incident has been resolved.

1. 2024年10月2日 9:39 UTCinvestigating

   Our online services are experiencing data transfer issues. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

2. 2024年10月2日 10:20 UTCmonitoring

   The problem has been identified and a fix has been deployed to address the data transfer issues. Our engineers are currently monitoring the situation to ensure stability and performance. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

3. 2024年10月2日 12:24 UTCresolved

   This incident has been resolved.