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    Polly の障害履歴

    40 Polly incidents · 2019年2月 — official updates, affected components, duration and resolution details.

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    Slack や Web ダッシュボードで Polly が利用できなくなった

    開始 2026年9月23日 20:47 UTC · 0m

    Outage致命的なインシデント
    1. 2026年9月25日 4:00 UTCresolved

      04:47と05:30 UTCの間では、SlackのほとんどのPolly機能とWebダッシュボードでは、投票、投票、視聴結果など、利用できませんでした。 投票を含むこのウィンドウで行われた一部のアクションは記録されていない可能性があります。影響を受けたユーザーは再度投票する必要があります。 05:30 UTCにてサービスが完全復旧.

    公式のインシデント更新を自動翻訳しています。

    Slack のパフォーマンスとアップデートの遅延

    開始 2026年9月23日 6:00 UTC · 0m

    Issues軽微なインシデント
    1. 2026年9月25日 3:56 UTCresolved

      一部のユーザーは、応答時間を遅くし、レスポンシブボタンを解除し、 Slack での投票結果の更新を遅延させました。 問題は異常に高い負荷によって引き起こされ、解決されました。 問題は完全に解決しました 24 Sep 2026, 06:16 UTC

    公式のインシデント更新を自動翻訳しています。

    Polly MS Teams app loading issue

    開始 2026年2月13日 19:36 UTC · 3h 52m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Microsoft Teams App
    1. 2026年2月13日 19:36 UTCinvestigating

      Polly MS Teams app is experiencing a loading issue on the personal tab for specific MS Teams desktop clients.

    2. 2026年2月13日 21:16 UTCinvestigating

      We are still investigating the issue.

    3. 2026年2月13日 23:28 UTCresolved

      Polly MS Teams app is back to normal

    Some Polly Features Are Unavailable Due to AWS Outage

    開始 2025年10月20日 9:58 UTC · 15h 44m

    Outage重大なインシデント
    影響を受けたコンポーネント
    APIZoom AppSlack AppMicrosoft Teams TabMicrosoft Teams AppSlack Apps/IntegrationsSlack Web App
    1. 2025年10月20日 9:58 UTCmonitoring

      We are currently experiencing partial service degradation due to an ongoing AWS outage affecting some of our services. Our engineering team is actively monitoring the situation and working to mitigate any impact. We’ll continue to provide updates on this page as more information becomes available.

    2. 2025年10月20日 10:21 UTCmonitoring

      Based on the latest update from AWS, the underlying issue has been resolved. AWS is now in the process of monitoring and verifying full recovery across their affected services. All Polly services are now fully operational. Our engineering team is closely monitoring the health of the system to ensure continued stability and performance.

    3. 2025年10月20日 11:28 UTCmonitoring

      AWS has continued to report steady recovery across all affected services. Our monitoring confirms that Polly services are operational. We’ll continue to monitor AWS’s final recovery steps and will mark this incident as resolved once AWS confirms full restoration across their infrastructure.

    4. 2025年10月20日 13:06 UTCmonitoring

      We’re closely observing system performance. AWS has continued to report steady recovery across all affected services.

    5. 2025年10月20日 15:51 UTCmonitoring

      AWS is again experiencing a recurrence of service issues, which may cause partial degradation for Polly services. Our engineering team is actively monitoring the situation and will continue to provide updates as more information becomes available.

    6. 2025年10月21日 1:43 UTCresolved

      AWS services have returned to normal operations, and all Polly services remain fully operational. Our engineering team continues to monitor system health closely to ensure ongoing stability.

    Some Polly Features Are Unavailable Due to Slack Outage

    開始 2025年2月26日 17:27 UTC · 10h 45m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Slack AppSlack Web App
    1. 2025年2月26日 17:27 UTCinvestigating

      We’re currently experiencing an issue where Polly features are unavailable due to an ongoing Slack outage. Since Polly relies on Slack to function, this outage is impacting our ability to process pollys and responses. We’re closely monitoring the situation and will update you as soon as Slack resolves the issue. In the meantime, you can check Slack’s status page (https://slack-status.com) for real-time updates.

    2. 2025年2月26日 17:28 UTCinvestigating

      We are actively monitoring the situation and will provide further updates as needed.

    3. 2025年2月26日 19:25 UTCinvestigating

      We are still monitoring the situation and will provide further updates as needed.

    4. 2025年2月27日 4:12 UTCresolved

      Issue is resolved, Polly Slack app is back to normal

    Polly creation from slack is not working

    開始 2024年9月9日 15:25 UTC · 3h 0m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Slack App
    1. 2024年9月9日 15:25 UTCinvestigating

      We are investigating the issue

    2. 2024年9月9日 18:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2024年9月9日 18:25 UTCresolved

      Issue is resolved, Polly slack app is back to normal

    Slack web voting and QnA Outage

    開始 2024年7月1日 8:30 UTC · 9m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Slack Web App
    1. 2024年7月1日 8:30 UTCinvestigating

      Slack web voting and QnA are not accessible.

    2. 2024年7月1日 8:40 UTCresolved

      This issue has been resolved. DNS propagation took little longer to effect.

    Polly for Slack services are currently expereincing issues.

    開始 2024年6月7日 19:44 UTC · 14m

    Pending
    影響を受けたコンポーネント
    Slack AppSlack Web App
    1. 2024年6月7日 19:44 UTCinvestigating

      Starting at 12:20pm PDT Polly for Slack services began to experience an outage. We are currently investigating.

    2. 2024年6月7日 19:57 UTCresolved

      Services began to restore at 12:30pm PDT and were completely recovered by 12:48. We identified the issue during an infrastructure update. During this time any interaction from within Slack would not have been registered (sending or responding to pollys). Web app interactions were not impacted at all. Any scheduled pollys during this period were delayed but are now being sent.

    Polly for Slack unavailable

    開始 2024年4月12日 0:00 UTC · 0m

    Pending
    1. 2024年4月12日 17:16 UTCresolved

      Polly for Slack was unavailable from 5:00pm till 5:56pm on Thursday April 11, 2024 due to an expired certificate. This was resolved by renewing the certificate. This blocked access to the web app, authoring and responding to pollys.

    Slack web app and Slack app are experiencing outage

    開始 2023年12月12日 14:15 UTC · 1h 30m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Slack AppSlack Web App
    1. 2023年12月12日 14:15 UTCinvestigating

      The Polly Slack web app and Polly Slack app are having an outage, investigation is in progress.

    2. 2023年12月12日 15:12 UTCinvestigating

      Investigating the issue

    3. 2023年12月12日 15:44 UTCresolved

      Issue resolved, Polly Slack is back to normal

    Slack users are experiencing intermittent access

    開始 2023年11月27日 15:21 UTC · 6m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Slack Web App
    1. 2023年11月27日 15:21 UTCinvestigating

      Some Polly for Slack users are experiencing intermittent access to the Slack web app. We are currently investigating this issue.

    2. 2023年11月27日 15:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2023年11月27日 15:27 UTCresolved

      Slack Polly is back to normal. Issue was resolved.

    Slack interactions are not working

    開始 2023年11月6日 15:08 UTC · 1h 17m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Slack App
    1. 2023年11月6日 15:08 UTCinvestigating

      We are currently investigating this issue.

    2. 2023年11月6日 15:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2023年11月6日 16:13 UTCmonitoring

      The issue was identified and we are monitoring services.

    4. 2023年11月6日 16:25 UTCresolved

      Issue resolved. Slack services are back to normal.

    Pollly on Microsoft Teams web voting is currently experiencing a problem loading the page

    開始 2023年10月4日 21:26 UTC · 7h 35m

    Pending
    影響を受けたコンポーネント
    Microsoft Teams App
    1. 2023年10月4日 21:26 UTCinvestigating

      Pollly on Microsoft Teams web voting is currently experiencing a problem loading the page. After users are being asked to login, they are seeing a 'loading...' message that does not bring up the survey or poll. We are investing the cause of this issue and working to resolve it as soon as possible. We will provide updates as soon as we have them.

    2. 2023年10月5日 5:01 UTCresolved

      This incident has been resolved.

    Some results not showing up in Polly for Slack

    開始 2023年9月27日 16:46 UTC · 3h 56m

    Pending
    影響を受けたコンポーネント
    Slack AppSlack Web App
    1. 2023年9月27日 16:46 UTCinvestigating

      We are currently experiencing an operational issue where some responses for some customers are not showing up in Polly for Slack. We are investigating the issue and will update as soon as we have more information.

    2. 2023年9月27日 18:16 UTCinvestigating

      We are continuing to investigate the issue. We have also started a process to recover results to correctly populate the web app dashboard.

    3. 2023年9月27日 20:04 UTCidentified

      On September 27, 2023 at 12:03am PST a bug was introduced during a code deployment that impacted responses to surveys. The result of this bug is missing reported responses in the web app dashboard. A rollback of the deployment was completed a 2:00am PST.

    4. 2023年9月27日 20:38 UTCmonitoring

      Responses for surveys in the web app dashboard are fully recovered. Polls were not impacted by this bug.

    5. 2023年9月27日 20:42 UTCresolved

      This incident has been resolved.

    Some users experiencing issues with sending pollys and logins

    開始 2023年8月2日 16:40 UTC · 3h 27m

    Pending
    影響を受けたコンポーネント
    Slack AppSlack Web App
    1. 2023年8月2日 16:40 UTCinvestigating

      Slack is currently having some issues with messaging, workflows, and general connection issues. This will impact Polly for Slack. You can view Slack's service status page here: https://status.slack.com/

    2. 2023年8月2日 16:41 UTCmonitoring

      We are monitoring Slack for updates.

    3. 2023年8月2日 16:41 UTCidentified

      Currently known impacted areas for Polly for Slack users: any area where Polly uses Slack authentication (ie: Logging into the web application, or using a web link for pollys) having channels and channel members be up to date updating the response count for pollys

    4. 2023年8月2日 20:07 UTCresolved

      Slack resolved their issues around 11:32am PDT, and Polly operations also resolved.

    Pollys service impacted for Slack and Zoom

    開始 2023年5月11日 20:57 UTC · 50m

    Pending
    影響を受けたコンポーネント
    Zoom AppSlack AppSlack Web App
    1. 2023年5月11日 20:57 UTCinvestigating

      Between 1:08pm-1:23pm PDT, and between 1:34pm-1:51pm customers experience issue sending, receiving, and responding to Pollys for both Slack and Zoom. We are investigating the cause of the issue.

    2. 2023年5月11日 21:04 UTCidentified

      The cause appears to be in one our dependent services that was performing an update. This is causing intermittent issues in sending, receiving, and responding to pollys.

    3. 2023年5月11日 21:46 UTCresolved

      Our dependent services have completed updating and Polly services is operating normally now. If you encountered an issue sending or responding to a polly, please retry that action.

    Polly is updating with multiple result updates

    開始 2023年4月14日 20:25 UTC · 0m

    Pending
    影響を受けたコンポーネント
    Slack App
    1. 2023年4月14日 20:25 UTCresolved

      Between Thursday April 13 at 11:47 PM PDT and April 14 at 12:40 PM PDT, some Polly Slack customers experienced multiple result updates on their polls. In the case where the poll was in a channel users would see multiple messages stack up. In the case where the poll was sent via a direct message, users would see their message deleted and re-appear multiple times. This issue has been fixed, and the service is now operating normally.

    Teams Polly app is experiencing Degradation

    開始 2023年4月12日 18:04 UTC · 28m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Microsoft Teams App
    1. 2023年4月12日 18:04 UTCinvestigating

      Teams Polly app is experiencing Degradation, which might impact Polly delivery to some users

    2. 2023年4月12日 18:25 UTCmonitoring

      Servers are under load, balancing the load and monitoring

    3. 2023年4月12日 18:32 UTCresolved

      Issue resolved

    Errors handling polly responses

    開始 2023年4月11日 20:00 UTC · 0m

    Outage重大なインシデント
    1. 2023年4月11日 21:11 UTCresolved

      We investigated an issue with some polly responses not being correctly recorded between 12:15 and 13:31 PM PDT. This affected a minority of our users and services were restored to normal operations. Responses were restored to the service after the incident was resolved.

    Sending Pollys temporarily impacted

    開始 2022年10月25日 21:30 UTC · 0m

    Pending
    1. 2022年10月25日 21:43 UTCresolved

      Between 2:05pm and 2:30pm PDT some users experienced problems sending pollys. This issue is now resolved. If you tried sending a polly during this time and it didn't send, please re-send your polly.