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    Proxyrack の障害履歴

    50 Proxyrack incidents · 2019年8月 — official updates, affected components, duration and resolution details.

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    USA Datacenter Proxies service issue

    開始 2026年5月26日 5:47 UTC · 2h 10m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    USA Rotating
    1. 2026年5月26日 5:47 UTCinvestigating

      We are currently investigating the issue

    2. 2026年5月26日 6:52 UTCmonitoring

      Performance is looking more stable

    3. 2026年5月26日 7:57 UTCresolved

      This incident has been resolved.

    MegaProxy Rotating service issue

    開始 2026年5月26日 5:47 UTC · 2h 9m

    Pending
    影響を受けたコンポーネント
    Unmetered Residential
    1. 2026年5月26日 5:47 UTCinvestigating

      We are currently investigating the issue

    2. 2026年5月26日 6:54 UTCmonitoring

      Performance is looking more stable

    3. 2026年5月26日 7:56 UTCresolved

      This incident has been resolved.

    Mixed Datacenter Proxies service issue

    開始 2026年5月26日 5:47 UTC · 2h 9m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Global Rotating
    1. 2026年5月26日 5:47 UTCinvestigating

      We are currently investigating the issue

    2. 2026年5月26日 6:52 UTCmonitoring

      Performance is looking more stable

    3. 2026年5月26日 7:56 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    開始 2026年5月26日 5:46 UTC · 2h 10m

    Pending
    影響を受けたコンポーネント
    Premium Residential
    1. 2026年5月26日 6:05 UTCinvestigating

      We are currently investigating the issue

    2. 2026年5月26日 6:58 UTCmonitoring

      Performance is looking more stable

    3. 2026年5月26日 7:56 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    開始 2026年5月22日 8:54 UTC · 3h 36m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Premium Residential
    1. 2026年5月22日 8:54 UTCinvestigating

      We are currently investigating the issue

    2. 2026年5月22日 10:00 UTCmonitoring

      Performance is looking more stable

    3. 2026年5月22日 12:30 UTCresolved

      This incident has been resolved. Was a once off hiccup with the DNS.

    MegaProxy Rotating service issue

    開始 2026年5月14日 14:52 UTC · 9h 41m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Unmetered Residential
    1. 2026年5月14日 14:52 UTCinvestigating

      We are currently investigating the issue

    2. 2026年5月14日 15:53 UTCmonitoring

      Performance is looking more stable

    3. 2026年5月15日 0:33 UTCresolved

      Datacenter has reported that the issues are resolved and they will continue monitoring.

    4. 2026年5月15日 1:55 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Premium Residential Proxies service issue

    開始 2026年5月14日 7:20 UTC · 28m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Premium Residential
    1. 2026年5月14日 7:20 UTCinvestigating

      We are currently investigating the issue

    2. 2026年5月14日 7:48 UTCresolved

      Resolving duplicate incident for this component.

    3. 2026年5月15日 1:56 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Network issue with datacenter

    開始 2026年5月14日 3:23 UTC · 1h 54m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Premium ResidentialUnmetered ResidentialUSA RotatingPrivate ResidentialGlobal RotatingStatic USA Proxies
    1. 2026年5月14日 3:23 UTCinvestigating

      There appears to be an ongoing power / network issue with the datacenter we use - http://rackdog.com/ They are aware of this and are trying to fix it asap. We do apologise for this irregular downtime.

    2. 2026年5月14日 4:20 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026年5月14日 5:17 UTCresolved

      Working as expected now.

    4. 2026年5月15日 1:57 UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Test incident

    開始 2026年5月14日 1:10 UTC · 1h 28m

    Pending
    影響を受けたコンポーネント
    Website
    1. 2026年5月14日 1:10 UTCinvestigating

      We are currently investigating this issue.

    2. 2026年5月14日 2:38 UTCresolved

      Test completed

    Connection issues with Premium Residential proxies

    開始 2024年11月19日 13:55 UTC · 1h 16m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Premium Residential
    1. 2024年11月19日 13:55 UTCinvestigating

      We are currently investigating this issue.

    2. 2024年11月19日 14:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年11月19日 15:11 UTCresolved

      This incident has been resolved.

    Static USA Datacenter Downtime

    開始 2024年8月28日 16:49 UTC · 0m

    Pending
    影響を受けたコンポーネント
    Static USA Proxies
    1. 2024年8月28日 16:49 UTCresolved

      There were a few hours of downtime with Static USA Datacenter proxies today. This issue has already been resolved and our team is monitoring the service to make sure that the proxies continue to work as normal.

    Private & Premium performance issues

    開始 2022年4月27日 10:04 UTC · 12h 8m

    Pending
    影響を受けたコンポーネント
    Premium ResidentialPrivate Residential
    1. 2022年4月27日 10:04 UTCmonitoring

      There has been bursts of poor performance over the past few days and here is a quick update; One of the datacenters we use decided to suspend 30+ of our servers for almost no apparent reason and then re-enabled them once they realized they made a mistake. Then our orchestration software started to stack our processes on just a few servers instead of spreading it evenly. This all resulted in bursts of poor performance over the past few days. Everything is running much smoother now and we're continuing to monitor for any further disruptions. We really appreciate everyones support and will be utilizing multiple datacenters moving forward to prevent these kinds of disruptions in the future.

    2. 2022年4月27日 22:12 UTCresolved

      This incident has been resolved.

    Unmetered Residential - Performance Issues

    開始 2022年3月17日 2:22 UTC · 3h 8m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Unmetered Residential
    1. 2022年3月17日 2:22 UTCinvestigating

      We are currently investigating this issue.

    2. 2022年3月17日 5:30 UTCresolved

      This issue has been resolved.

    Unmetered Residential - Connection Issues

    開始 2022年3月4日 6:12 UTC · 6h 2m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Unmetered Residential
    1. 2022年3月4日 6:12 UTCinvestigating

      We are currently investigating this issue. You may experience intermediate connection issues or not be able to connect to Unmetered Residential proxies.

    2. 2022年3月4日 6:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2022年3月4日 7:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022年3月4日 12:14 UTCresolved

      This incident has been resolved.

    Unmetered Residential - Connection Errors

    開始 2021年12月17日 5:05 UTC · 2h 36m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Unmetered Residential
    1. 2021年12月17日 5:05 UTCinvestigating

      We are currently investigating this issue.

    2. 2021年12月17日 7:41 UTCresolved

      This incident has been resolved.

    Premium Residential - Issue processing requests

    開始 2021年5月14日 7:31 UTC · 2h 2m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Premium Residential
    1. 2021年5月14日 7:31 UTCinvestigating

      We are currently investigating this issue.

    2. 2021年5月14日 7:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2021年5月14日 7:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2021年5月14日 9:33 UTCresolved

      This incident has been resolved.

    Megaproxy increased response time

    開始 2020年12月22日 19:27 UTC · 2h 6m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Unmetered Residential
    1. 2020年12月22日 19:27 UTCinvestigating

      We are currently investigating this issue.

    2. 2020年12月22日 21:33 UTCresolved

      This incident has been resolved.

    USA Datacenter Proxies service issue

    開始 2020年9月27日 3:06 UTC · 37m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    USA Rotating
    1. 2020年9月27日 3:06 UTCinvestigating

      We are currently investigating the issue

    2. 2020年9月27日 3:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    3. 2020年9月27日 3:43 UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    開始 2020年7月11日 4:52 UTC · 2h 23m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Premium Residential
    1. 2020年7月11日 4:52 UTCinvestigating

      We are currently investigating the issue

    2. 2020年7月11日 7:15 UTCresolved

      This incident has been resolved.

    Private Residential Proxies service issue

    開始 2020年7月8日 9:50 UTC · 1h 19m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Private Residential
    1. 2020年7月8日 9:50 UTCinvestigating

      We are currently investigating the issue

    2. 2020年7月8日 11:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2020年7月8日 11:09 UTCresolved

      This incident has been resolved.