Questline の障害履歴

1. 2026年7月13日 13:17 UTCinvestigating

   現在、504ゲートウェイタイムアウトによる課題を調査中です.

2. 2026年7月13日 14:13 UTCmonitoring

   修正を実装し、結果を監視しています.

3. 2026年7月13日 14:49 UTCresolved

   この事件は解決しました。 ありがとうございます.

公式のインシデント更新を自動翻訳しています。

1. 2026年5月7日 19:21 UTCinvestigating

   Email campaigns are taking inordinate amounts of time to dispatch. We are investigating this issue.

2. 2026年5月7日 20:19 UTCmonitoring

   We have identified the issue and are actively monitoring the situation. I patch release will be issued as soon as possible to resolve the slowness. Thank you for your patience.

3. 2026年5月8日 0:38 UTCresolved

   The issue has been resolved. We apologize for any inconvenience.

1. 2025年3月13日 14:10 UTCidentified

   Content Searching in Engage is currently down. We have identified the issue and will be implementing a fix shortly.

2. 2025年3月13日 14:38 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2025年3月13日 14:39 UTCresolved

   This incident has been resolved.

1. 2025年1月8日 15:35 UTCinvestigating

   SMS messaging is currently down. We are actively investigating this issue.

2. 2025年1月10日 1:40 UTCresolved

   This incident has been resolved.

1. 2024年11月18日 15:16 UTCinvestigating

   We are currently investigating this issue.

2. 2024年11月18日 20:05 UTCresolved

   This incident has been resolved.

1. 2024年7月19日 10:44 UTCinvestigating

   We are currently investigating a system outage due to a technology issue with a vendor.

2. 2024年7月19日 11:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 2024年7月19日 15:48 UTCresolved

   This incident has been resolved.

1. 2024年3月19日 20:22 UTCidentified

   We have identified an issue with reporting that is causing duplicative events to be displayed. We are working on a fix. Engage remains up and business critical systems are functioning normally.

2. 2024年3月19日 20:22 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2024年3月21日 23:18 UTCresolved

   Reporting numbers have been restored and are now functioning normally. We apologize for any inconvenience.

1. 2024年2月22日 19:35 UTCinvestigating

   We are currently investigating this issue.

2. 2024年2月22日 19:52 UTCresolved

   This incident has been resolved.

1. 2024年1月30日 13:24 UTCinvestigating

   We are currently experiencing difficulties dispatching sends at this time. We are currently investigating and will update when we know more details.

2. 2024年1月30日 17:11 UTCinvestigating

   We are continuing to investigate this issue.

3. 2024年1月30日 17:11 UTCresolved

   This incident has been resolved.

1. 2023年12月9日 2:09 UTCinvestigating

   We are aware of this issue and should have a fix shortly.

2. 2023年12月9日 2:20 UTCresolved

   View as Web Page links are now working properly. We apologize for any inconvenience.

1. 2023年11月7日 15:45 UTCinvestigating

   We are aware of an issue impacting searching in Engage Content. We expect this to be resolved within the day.

2. 2023年11月7日 16:24 UTCresolved

   This incident has been resolved.

1. 2023年8月4日 17:10 UTCmonitoring

   We are aware of a current issue where some campaigns are showing 0's for their campaign level stats. We expect stats to continue to roll in over the next 24 hours. Campaign send, event details, and exports are not impacted. Thank you for your patience as we work to resolve this issue.

2. 2023年8月5日 15:48 UTCresolved

   This incident has been resolved.

1. 2022年8月22日 20:57 UTCinvestigating

   We are currently investigating this issue.

2. 2022年8月22日 23:59 UTCresolved

   This incident has been resolved.

1. 2022年4月22日 17:38 UTCinvestigating

   We are currently investigating this issue.

2. 2022年4月22日 17:52 UTCresolved

   This incident has been resolved.

1. 2022年1月20日 16:08 UTCidentified

   We have identified an issue with serving images on the Engage platform. Some requests for images are failing due do a networking issue. We are actively working to fix the problem.

2. 2022年1月20日 16:31 UTCresolved

   Network capacity has been increased and CDN is now serving email images normally. We apologize for this inconvenience.

1. 2022年1月19日 20:48 UTCinvestigating

   NL approval pages for some customers that use segmentation for their newsletters have been timing out, first reported at 1:25pm EST. We are actively working on a fix for this issue.

2. 2022年1月19日 21:47 UTCresolved

   A performance patch has been released in order to mitigate the page load timeouts for NL approvals that use segmentation in some cases. Further optimization to reduce page load timing is ongoing, but absent an ideal experience, we will be closing this incident for the time being.

1. 2021年7月14日 18:15 UTCinvestigating

   Engage is currently unavailable. Our engineers are investigating the issue and updates will be posted here shortly.

2. 2021年7月14日 18:15 UTCinvestigating

   We are continuing to investigate this issue.

3. 2021年7月14日 19:42 UTCidentified

   An issue has been identified and engineers are actively working to correct the issue. Updates will be posted here as they become available.

4. 2021年7月14日 20:23 UTCmonitoring

   A fix has been implemented and we are currently monitoring results.

5. 2021年7月14日 20:45 UTCresolved

   This incident has been resolved.

1. 2019年12月9日 18:59 UTCinvestigating

   We are currently investigating reports of Errors during the Newsletter editing process. We will update this incident when the problem has been identified.

2. 2019年12月9日 22:23 UTCresolved

   This incident has been resolved.

1. 2019年11月13日 18:44 UTCidentified

   Engage is currently unavailable. The issue has been identified and our team is working to put a fix in place.

2. 2019年11月13日 21:07 UTCidentified

   We are continuing to work on a fix for this issue. Engage is expected to remain unavailable until approximately 5:30pm EST. We apologize for the inconvenience.

3. 2019年11月13日 22:56 UTCresolved

   Engage functionality is now fully restored. There is a possiblity that data loss may have occurred for some actions taken in the system between 1:25 and 2:09pm EST. Please review any updates you may have made during that time carefully. We apologize for any inconvenience.

1. 2019年7月4日 14:42 UTCinvestigating

   Engage systems are currently experiencing intermittent errors affecting all components. We are investigating the issue.

2. 2019年7月4日 15:02 UTCresolved

   Errors affecting various components of Engage have been resolved. All systems are now functioning properly.