58 Quickbooks incidents · 2023年12月 — official updates, affected components, duration and resolution details.
一部の顧客は、ペイロールおよび支払いで重複した取引を経験していることに注意してください。 当社のチームは、この問題を解決し、重複した取引を修正するために積極的に取り組んでいます。 質問がある場合、またはすぐにヘルプが必要な場合は、intuit.com/supportをご覧ください。 誠に勝手ながら、ご迷惑をおかけしますが、ご理解のほどよろしくお願い申し上げます.
今後の問題がないか引き続き監視しています。
この問題は解決されます。 顧客への支払いおよび支払いは連絡されました。 重複した取引の払い戻しは処理されます。 ご迷惑をおかけいたしますが、ご理解のほどよろしくお願い申し上げます.
公式のインシデント更新を自動翻訳しています。
現在、QBOログインに関する問題について調査中です。 一部のユーザーは、アプリケーション内の異なる機能を使用して、エラーが発生することがあります。 当社のエンジニアリングチームは、この問題を解決するために積極的に取り組んでおり、アップデートを共有します。 大変申し訳ございません.
今後もこの問題について調査を続けてまいります.
当社のエンジニアリングチームは、問題の根本的な原因を把握し、修正が展開されています。私たちは既に当社のシステム全体で回復を見て、すぐにサービスが完全に復元されます。 アップデートを共有します。 大変ご迷惑をおかけいたしますが、何卒宜しくお願い申し上げます.
問題は修正され、すべての地域でシステムの回復を確認します。 大変ご迷惑をおかけいたしますが、何卒宜しくお願い申し上げます.
公式のインシデント更新を自動翻訳しています。
現在、取引を検索または閲覧する際にエラーの原因を調査しています.
現在、検索に影響を及ぼす問題について調査中です。 一部のユーザーは、エラーや最近追加されたデータが見つかりません。 当社のエンジニアリングチームは、この問題を解決するために積極的に取り組んでおり、アップデートを共有します。 大変申し訳ございません.
QuickBooksに影響する検索の問題は解決されています。 私たちは、完全な回復のために監視し続けています。 ありがとうございます
公式のインシデント更新を自動翻訳しています。
QuickBooks Onlineを利用する際には、一部のお客様がレイテンシーを経験しているかを認識しています。 当社のエンジニアリングチームは、根本原因を特定し、可能な限り迅速に正常な性能を回復するために問題を積極的に調査しています。 皆様のお越しを心よりお詫び申し上げます.
QuickBooksのレイテンシ問題が解決しました。 エンジニアリングチームは、修正を実施し、完全な回復のために監視し続けます
以前は、QuickBooks Online (QBO) の機能で一部のユーザーは問題が発生しました。 当社のチームは、根本的な問題を特定し、解決しました。 すべてのサービスは、正常に復元され、機能します。 ご理解とご協力を賜りますようお願い申し上げます.
公式のインシデント更新を自動翻訳しています。
We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.
HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
We are continuing to monitor for any further issues.
HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
お客様がQuickBooks Onlineでログインの問題が発生しているのを認識しています。 当社のエンジニアリングチームは、根本原因を特定し解決するために積極的に調査しています
今後もこの問題について調査を続けてまいります.
QuickBooksのログイン問題が解決しました。 エンジニアリングチームは、修正を実施し、完全な回復のために監視し続けます
今後の問題がないか引き続き監視しています。
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
We have resolved the issue affecting users' ability to save invoices and transactions. Some users were experiencing an error related to sales tax when attempting to save. We apologize for any inconvenience this may have caused.
Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.
Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.
Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
This incident has been resolved.
We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.
This incident has been resolved.
We are currently investigating the issue.
Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.
We are continuing to investigate this issue.
A fix has been implemented and we're monitoring the results.
We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.
Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.
We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.
Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy
After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.
Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results
This incident has been resolved.
Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.
This incident has been resolved.
Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.
This incident has been resolved.
We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.
We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.
A fix has been implemented and we are actively monitoring the results.
This incident has been resolved.
