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    Reservio の障害履歴

    16 Reservio incidents · 2022年1月 — official updates, affected components, duration and resolution details.

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    プラットフォーム上の関連するエラー

    開始 2026年7月14日 19:32 UTC · 0m

    Outage重大なインシデント
    1. 2026年7月14日 21:54 UTCresolved

      予約ページの読み込みと断続的なエラーのレポートを調査しています。 予約ページを開くか、予約完了のトラブルが起きる場合があります。 ビジネスアプリからの予約の管理も影響を受ける可能性があります.

    公式のインシデント更新を自動翻訳しています。

    Payment-related features degraded

    開始 2026年1月10日 6:31 UTC · 1h 20m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 2026年1月10日 7:18 UTCinvestigating

      We are currently experiencing an infrastructure disruption at our infrastructure provider and some payment-related features are currently unavailable, including payment processing. We are actively working on restoring full functionality and will provide another update as soon as we have progress. Estimated time to resolution: within 1 hour. We apologize for the inconvenience and appreciate your patience.

    2. 2026年1月10日 7:19 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2026年1月10日 7:22 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 2026年1月10日 8:20 UTCresolved

      This incident has been resolved.

    Login and Signup Temporarily Affected

    開始 2025年11月18日 12:00 UTC · 2h 42m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Booking PagesReservio.com
    1. 2025年11月18日 14:06 UTCmonitoring

      We are aware of an issue affecting our login and signup pages. Cloudflare Turnstile, which secures these pages, is currently experiencing downtime or limited availability. This may cause some login or signup attempts to fail. What this means for you: - You may encounter errors when trying to log in or create an account - If you see an error, please wait a few minutes and try again - We are monitoring the situation and will restore full service as soon as possible Alternative solution: - In the meantime, please use our Reservio Business Android/iOS app as an alternative. We apologize for the inconvenience and appreciate your patience. We will update you once the issue is resolved.

    2. 2025年11月18日 14:51 UTCresolved

      The login and signup issue has been resolved. Cloudflare Turnstile is back online, and authentication is working normally. You can now log in and create accounts as usual.

    Reservio Outage - DDoS attack on our provider servers

    開始 2023年10月26日 20:27 UTC · 0m

    Pending
    影響を受けたコンポーネント
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 2023年10月27日 10:47 UTCresolved

      Unfortunately, our data server provider was attacked by a DDoS attack resulting in non-functioned products like Business App, Booking Website, and our API. We are apologizing for any inconvenience caused.

    Networking problems

    開始 2023年4月19日 12:05 UTC · 24m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 2023年4月19日 12:05 UTCinvestigating

      We are currently investigating this issue.

    2. 2023年4月19日 12:28 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2023年4月19日 12:29 UTCresolved

      This incident has been resolved.

    Reservio Outage, 29.11.2022

    開始 2022年11月29日 9:33 UTC · 0m

    Pending
    影響を受けたコンポーネント
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 2022年11月29日 9:33 UTCresolved

      Unfortunately, we have been experiencing a small infrastructure problem with our API. You could have experienced issues with login, reservation creation, or the long loading time of the website. We are apologizing for any inconvenience caused and we have resolved the issue and taken precautions and steps to prevent this to happen in the future.

    DDoS attack on our data centers

    開始 2022年11月16日 10:19 UTC · 3h 6m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Reservio.cz & Reservio.skBooking PagesReservio for iOS & AndroidReservio.comReservio API
    1. 2022年11月16日 10:19 UTCinvestigating

      Our data center is currently experiencing DDoS attack (a malicious attempt to disrupt the normal traffic of a targeted server). Our engineering team is already investigating the issue.

    2. 2022年11月16日 11:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022年11月16日 12:18 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2022年11月16日 13:25 UTCresolved

      This incident has been resolved.

    Reservio Outage - DDoS attack on our provider servers

    開始 2022年11月12日 23:00 UTC · 0m

    Pending
    1. 2022年11月22日 16:11 UTCresolved

      Unfortunately, our data server provider was attacked by a DDoS attack resulting in non-functioned products like the Login page, Booking Website, and our API. You could have experienced a long loading time or error screens. We are apologizing for any inconvenience caused.

    Reservio Outage, 29.10.2022

    開始 2022年10月29日 14:35 UTC · 0m

    Pending
    1. 2022年11月22日 15:44 UTCresolved

      Unfortunately, we were experiencing an elevated level of API errors and infrastructure problems with servers from our provider. This outage affected three of our products - Reservio Mobile App, the Booking Website, and the API. To prevent this from happening again in the future, we took precautions and steps such as better monitoring and alerting system, to ensure a stable workflow of the products. We are apologizing for any caused inconveniences.

    Reservio Outage, 14.06.2022

    開始 2022年6月14日 3:00 UTC · 0m

    Pending
    1. 2022年6月14日 5:29 UTCresolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back to normal.

    Reservio Homepage - Unexpected maintenance plan, 29.4.2022

    開始 2022年4月29日 15:30 UTC · 0m

    Pending
    1. 2022年4月29日 16:39 UTCresolved

      Message type: E - Error Message text: Unexpected maintenance plan - Reservio Homepage Due to this maintenance, you could have experienced issues with login to your account, slowness of the website, or loading issues. We are apologizing for the inconvenience and everything should be back in normal.

    Reservio Outage, 29.03.2022

    開始 2022年3月29日 16:30 UTC · 0m

    Pending
    1. 2022年4月5日 6:58 UTCresolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back to normal.

    Data Processing Delays - Reporting Tools Affected

    開始 2022年3月28日 0:00 UTC · 0m

    Pending
    1. 2022年3月29日 6:59 UTCresolved

      Our data processing infrastructure was running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be working without any issues.

    Reservio Outage, 09.03.2022

    開始 2022年3月9日 14:50 UTC · 8m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Booking PagesReservio.com
    1. 2022年3月9日 14:54 UTCinvestigating

      We are sorry, but we are experiencing issues with our website. You may experience issues with the loading of the website, login, or website itself. We are apologizing for the inconvenience.

    2. 2022年3月9日 15:04 UTCidentified

      We have identified the root of the issue. According to the information from our server hosting provider, there is, unfortunately, a DDoS attack on the servers. They're trying to solve it as soon as possible. We are apologizing for the inconvenience and thank you for your patience.

    3. 2022年3月9日 15:35 UTCmonitoring

      Thank you for your patience, everything should be stable now and back online. However, we are still monitoring the issue regarding the attack.

    4. 2022年3月9日 19:02 UTCresolved

      This incident has been resolved.

    Reservio Outage, 24.02.2022

    開始 2022年2月24日 8:30 UTC · 0m

    Pending
    1. 2022年3月3日 9:01 UTCresolved

      We were experiencing issues with our server hosting provider. Due to their hardware problem, you could have experienced slowness of the website, loading issues, or login issues. We are apologizing for the inconveniences caused and everything should be back in normal.

    Reservio Outage, 10.01.2022

    開始 2022年1月10日 0:00 UTC · 0m

    Pending
    1. 2022年3月24日 6:22 UTCresolved

      Unfortunately, due to the small glitch in our server hosting provider, we were experiencing a small outage of our services. The whole incident lasted only 1 minute. You could have experienced slow loading of the website, or issues with the login. We apologize for the inconvenience caused.