Sectigo の障害履歴

1. 2026年10月26日 21:09 UTCresolved

   10月 26, 2026 6:44PM UTC 調査 - Sectigo 証明書マネージャ (SCM) 問題: 現在、一部のユーザーは「サーバーの紛失への接続」エラーが発生する可能性がある cert-manager.com に影響を与える劣化したパフォーマンスを調査しています。 私たちのチームは積極的に問題を調査しています。 情報が増えるにつれて、さらなるアップデートが提供されます。 2026年10月26日 7:42PM UTCモニタリング - Sectigo Certificate Manager(SCM)の問題: cert-manager.comで劣化したパフォーマンスを引き起こした問題を識別し、修正しました。 サービスを完全に復元できるようになりました。 プラットフォームを監視し、安定した運用を維持します。 ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます。 お問い合わせ 2026年10月26日 9:09PM UTC Resolved - cert-manager.comで劣化したパフォーマンスを引き起こしている問題は解決しました。 安定を確保するためにサービスを監視し続けています。 ご迷惑をおかけし、ご迷惑をおかけいたしますが、何卒宜しくお願い申し上げます.

公式のインシデント更新を自動翻訳しています。

1. 2026年10月6日 21:02 UTCresolved

   10月6日、2026 8:40PM UTC 調査 - 現在、ディレイを含む証明書発行に影響を与える問題を調査しています。 証明書を発行しようとすると、遅延や故障が発生する場合があります。 当社のエンジニアリングチームは、根本的な原因を特定し、解決を実施するために積極的に取り組んでいます。 感染サービス: 証明書発行プラットフォーム 次更新: 詳細については、30分以内に更新を提供します。 詳しくはサポートまでお問い合わせください。 10月6日、2026 8:49PM UTC 識別 - 遅延に影響を与える証明書発行の問題の根本原因を特定しました。 当社のエンジニアリングチームは、修正を実施する際に積極的に取り組んでいます。 証明書発行時の遅延や断続的な失敗を引き続き体験できます。 次回更新: 情報が増え次第、別のアップデートを提供致します。 詳細はサポートにお問い合わせください。 10月6日、2026 8:52PM UTC 監視 - 発行の証明書の遅延のために修正が実施されました。 通常の動作に戻り、システムの性能を監視しています。 次のアップデート: 問題が完全に解決されると、引き続き更新を監視し、提供します。 2026年10月6日 9:02PM UTC Resolved - 問題は解決しました.

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1. 2026年10月2日 21:43 UTCresolved

   10月2日、2026 3:22PM UTC 調査 - 現在、当社のサービスの一部に影響を与える断続的なサービス中断を経験しています。 当社のエンジニアリングチームは、問題を積極的に調査し、可能な限り迅速にフル機能の復元に取り組んでいます。 これにより、お客様の業務に影響を及ぼす可能性があることを理解し、解決に向けて作業中に忍耐を認めます。 情報が増え次第、順次更新をいたします。 お問い合わせ 10月 2, 2026 4:16PM UTCモニタリング - 更新:サービス復元 当社のサービスに対する断続的なサービスの中断が解決されるように見えます。 当社のチームは、是正措置を実施し、現在、通常はサービスを運営しています。 環境を密接に監視し、安定性を確保し、必要に応じて追加のアップデートを提供します。 誠に有難うございます。 2026年10月2日 9:43PM UTCは解決しました.

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1. 2026年8月12日 3:46 UTCresolved

   August 12, 2026 3:08AM UTC Investigating - Sectigo is currently experiencing an issue with SAS (Sectigo Authentication Services). Our backend team is actively investigating the incident. As a result, some customers may experience issues logging in to SCM (Sectigo Certificate Manager) or SPP using SAS authentication. Standard username/password logins and IdP (Identity Provider) logins are not affected and continue to operate normally. We are working to resolve the issue as quickly as possible and will provide updates as soon as more information becomes available. For additional information or assistance, please contact Sectigo Support. August 12, 2026 3:46AM UTC Resolved - We have identified and resolved the issue affecting SAS (Sectigo Authentication Services). Customers should now be able to log in to SCM (Sectigo Certificate Manager) and SPP using SAS authentication as expected. Standard username/password logins and IdP (Identity Provider) logins were not affected during this incident. Our teams will continue to closely monitor the service to ensure continued stability. If you experience any further issues, please contact Sectigo Support for assistance.

1. 2026年7月19日 3:47 UTCresolved

   2026年7月9日午後6時26分 UTCのスケジュール - Sectigoの証明書発行プラットフォームは、7月18日(土)メンテナンスを予定しています。 23:00 UTC。 Sectigoの証明書発行プラットフォームはメンテナンスをスケジュール: •システム信頼性の改善 当社の証明書発行プラットフォームは、システムの改善を実行しながら最大3時間利用できなくなります。 このメンテナンスイベントに関する追加情報が必要な場合は、Sectigoサポートリソースにお問い合わせください。 2026年7月18日 11:00PM UTC アクティブメンテナンス開始 2026年7月19日 1:57AM UTC アクティブ状態の更新 - メンテナンス延長の更新をスケジュール: Sectigo 証明書発行プラットフォームのスケジュールされたメンテナンスは、予想よりも時間がかかる. チームが作業を完了し、最終検証チェックを実行できるようにするため、メンテナンスウィンドウを1時間延長します。 更新予定:7月18日、2026日、11:00 PM UTC – 7月19日、2026日、3:00 UTC 欠陥のあるコンポーネントとサービスは変更されません。 誠に勝手ながら、ご迷惑をお掛けし、ご理解のほどよろしくお願い申し上げます。 アップデートは随時追加配信されます。 7月19日、2026 2:53AM UTCアクティブ - ステータス更新 - メンテナンス拡張 メンテナンスウィンドウは、後続の検証活動を完了し続けるため、追加の時間によって拡張されました。 現在の状態: -私達は停電モードからあります。 ・公的証明書発行サービスが復元されました。 -最終的な検証と回復活動が完了している間、サービスはまだ断続的に利用できなくなる場合があります。 更新予定日:7月18日、2026日、11:00 PM UTC – 7月19日、2026日、4:00 UTC 皆様のお越しを心よりお詫び申し上げます。 2026年7月19日 3:45AM UTC アクティブメンテナンス完了 メンテナンスが完了しました。 すべてのサービスは完全に復元され、正常に動作しています。 メンテナンス画面でご満足いただけましたら幸いです。 2026年7月19日 3:47AM UTC完成 - メンテナンス予定.

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1. 2026年6月17日 10:00 UTCresolved

   May 18, 2026 2:57PM UTC Scheduled - Sectigo has scheduled the replacement of its Timestamp certificate on June 17, 2026, at 09:00 UTC, with an expected duration of about 60 minutes. During this maintenance, Sectigo will also migrate its timestamp services to a new CA Hierarchy, utilizing our newly established single-purpose timestamping Root CA. No outages are expected. As the new hierarchy has been cross-signed by our longstanding UserTrust Root CA, we do not anticipate any adverse effects. Affected services: http://timestamp.sectigo.com http://timestamp.entrust.net June 17, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 17, 2026 10:00AM UTC Completed - Scheduled maintenance is complete.

1. 2026年6月16日 14:08 UTCresolved

   June 11, 2026 6:28PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 11, 2026 7:11PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 11, 2026 7:19PM UTC Monitoring - A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 16, 2026 2:08PM UTC Resolved - Issue is resolved.

1. 2026年6月14日 1:00 UTCresolved

   June 4, 2026 10:06PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, June 13, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. June 13, 2026 11:00PM UTC Active - Scheduled maintenance is starting. June 14, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.

1. 2026年6月9日 18:45 UTCresolved

   June 8, 2026 6:04PM UTC Investigating - We are currently investigating an issue impacting certificate issuance involving Delays. Some customers may experience delays or failures when attempting to issue certificates. Our engineering teams are actively engaged and working to identify the root cause and implement a resolution. Affected Services: Certificate Issuance Platform Next Update: We will provide an update within 30 minutes or sooner as more information becomes available. Please contact Support for further assistance. June 8, 2026 6:41PM UTC Identified - We have identified the root cause of the certificate issuance issue impacting delays. Our engineering teams are actively working on implementing a fix. Customers may continue to experience delays or intermittent failures during certificate issuance while remediation is in progress. Next Update: We will provide another update as soon more information becomes available. Please contact Support for further details. June 8, 2026 6:52PM UTC Monitoring - Summary: A fix has been implemented for the certificate delays of issuance. Services are returning to normal operation, and we are currently monitoring system performance. Next Update: We will continue to monitor and provide an update once the issue is fully resolved. June 9, 2026 6:45PM UTC Resolved - Issue is resolved.

1. 2026年6月6日 21:00 UTCresolved

   April 28, 2026 6:20PM UTC Scheduled - As part of a long-term project to provide infrastructure that will continue to scale with growing demand, Sectigo will perform a datacenter switchover - Date: Saturday June 6th, 2026 - Start Time: 9:00am UTC (5:00 AM ET/2:00 AM PT) - End Time: 9:00 PM UTC (5:00 PM ET/2:00 PM PT) - Duration: Up to 12 hours This switchover is estimated to run approximately twelve hours, during which time some Sectigo services will be - Unavailable Services: - SCM user interface, - Sectigo’s partner ordering APIs - Issuance of new certificates. CRL and OCSP will not be affected by this maintenance. We expect all services to resume normal operation immediately after the switchover. June 6, 2026 9:00AM UTC Active - Scheduled maintenance is starting. June 6, 2026 9:00PM UTC Completed - Scheduled maintenance is complete.

1. 2026年5月31日 1:00 UTCresolved

   May 21, 2026 9:02PM UTC Scheduled - Sectigo Certificate Issuing Platform Scheduled Maintenance Saturday, May 30, 2026; 23:00 UTC. Sectigo Certificate Issuing Platform Scheduled Maintenance: • Redesign of the Document Upload Page • SASP Sectigo Logo/Color Rebrand • Minor fixes • Minor improvements We anticipate that our certificate issuing platform will be unavailable for up to 2 hours while we add this additional functionality to the system. Please contact your Sectigo support resource if you require additional information about this scheduled maintenance event. May 30, 2026 11:00PM UTC Active - Scheduled maintenance is starting. May 31, 2026 1:00AM UTC Completed - Scheduled maintenance is complete.

1. 2026年5月23日 13:00 UTCresolved

   May 15, 2026 6:49PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 11:02AM UTC Active - Maintenance is starting. May 23, 2026 1:00PM UTC Completed - Maintenance is complete.

1. 2026年5月23日 11:02 UTCresolved

   May 15, 2026 6:47PM UTC Scheduled - The SCM 26.5 release includes the following enhancements and fixes: - SCM now supports the DNS TXT Record with the Persistent Value DCV method. (SCM-13418) - Enrollment for VMC/CMC certificates has been refined; CSRs are no longer required, and the final logo can be downloaded if validation modifies it. (SCM-14111) - ACL management has been enhanced to show all applicable ACLs at each level. (SCM-9240) - ACLs can now be disabled without being deleted to help with troubleshooting access issues. (SCM-812) - New REST API resource to manage ACLs. (SCM-11054) - Improved SSL/Mark certificate enrollment wizard to show additional domain licensing information. (SCM-14160) - Certificate expiry notifications can now target a specific certificate profile for all certificate types. (SCM-14058) - Improved filtering on Azure accounts in the UI and REST API. (SCM-14237) - Improved SSL certificate REST API list/detail responses and added a new expiresIn filter. (SCM-14213) - The TTL value of DNS records can now be configured per DNS Connector. (SCM-14218) - When renewing or replacing an SSL certificate via REST API, domains included in a CSR were not sanitized in the same way as in the original request. This could result in domain mismatches being detected incorrectly. (SCM-14047) - Improved handling of the Allowed Key Types attribute on MS CA certificate profiles. All lengths shorter than the minimum key size in the ADCS template are removed. (SCM-13866) - Details about HTTP/DNS entry names needed for VMC/CMC domain validation incorrectly showed the Sectigo domains instead of the issuing CA. (SCM-14114) - Improved handling of long username/password and SSH key passphrases. The maximum supported value is now 256 characters. (SCM-14198) - The label indicating that a domain's DCV was automated via DNS Connector was not displaying correctly. (SCM-14358) - Custom fields did not appear/disappear properly on enrollment forms when they were added/removed within SCM. (SCM-14251) - Dashboard cards for certificate types were shown even when the customer and/or admin had no access to them. (SCM-14039) May 23, 2026 9:00AM UTC Active - Maintenance is starting. May 23, 2026 11:02AM UTC Completed - Maintenance is complete.