60 Segment incidents · 2025年5月 — official updates, affected components, duration and resolution details.
オーディエンスやジャーニーを含むエンゲージUIのページのロードに影響を与える問題を特定しました.
この問題の修正には引き続き取り組んでいます。
私たちは、この問題を解決するために緊急の行動を取るために継続しています.
修正が加えられ、Engage UI の経験は十分に機能的であるべきです。 今後もモニター結果の継続を図っています.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
Audience Builder、トレイト、イベントピッカー、および関連するトレイトの詳細ビューで使用不能になるために、過去60日間の活動なしでプロファイル特性を引き起こす可能性がある問題を特定しました。 これは、表示の問題のみです。 顧客イベントやプロフィールデータが影響を受けません.
当社は、この問題の緩和に継続的に取り組みます.
修正が加えられ、Engage UI の経験は十分に機能的であるべきです。 今後もモニター結果の継続を図っています.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
当社は、ログイン時に断続的なエラーを引き起こしているセグメントの顧客のサブセットに影響を与える問題を特定しました.
セグメントアプリケーションログインが正常に動作しています。 今後もシステム安定性をモニターし続けます.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
We are currently deploying the fix to mitigate the issue
This incident is resolved now
This incident has been resolved.
We are currently investigating an issue where security code verification notifications may not be delivered via email.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
複数のコンポーネントに影響を与えるデータ処理に影響を及ぼす問題を特定しました.
修正を実施し、結果を積極的に監視しています.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
現在、この問題を調査中です.
問題は特定され、緩和に積極的に取り組んでいます.
修正が実施され、レイテンシーの回復処理として状況を積極的に監視しています.
目的地の配達は30〜40分で回復する予定です
この事件が回復しました.
公式のインシデント更新を自動翻訳しています。
現在、コネクションイベントの配信を初めて試みる時期に影響する問題について調査しています.
根本原因を特定し、修正に積極的に取り組んでいます.
システムを回復させ、積極的に監視しています.
この事件は解決しました
公式のインシデント更新を自動翻訳しています。
現在、Criteo Audience が外部の Criteo API の停電による中断が発生しています。 状況を密接に監視しています.
現在、Criteo への配送が成功しています。 今後も、引き続き密接に監視してまいります.
この事件は解決しました。 Criteo API へのトラフィックのフロー
公式のインシデント更新を自動翻訳しています。
An ongoing upstream outage with Snowflake is causing degraded performance for Segment products that rely on customer data warehouses. - Impacted Products: Linked Audiences, Linked Events, Reverse ETL, and Profile Sync. - Current Status: Syncs and data processing may be failing. - Action Required: None. Data workflows will resume automatically once Snowflake capabilities are restored. - More Info: Monitor real-time infrastructure updates directly on the Snowflake Status Page: https://status.snowflake.com/
Snowflake outage has resolved and consequently impacted functionalities across segment have recovered as well.
根本原因を特定しました。 すぐに修正を転がします.
根本原因を特定しました。 すぐに修正を転がします.
修正を出荷し、作業中であることを確認しました。 私たちは、すべてが完全に安定していることを確認するために、次の数時間のために物事に閉じて目を保つつもりです.
この事件は解決しました.
公式のインシデント更新を自動翻訳しています。
We are currently observing delivery failures with the Reddit Conversions API destination. This issue stems from a widespread AWS outage (us-east-1) affecting Reddit’s infrastructure. We are monitoring the situation closely and will provide updates as Reddit restores service.
Events are flowing through to Reddit Conversions API destination now. We are continuing to monitor the destination.
Reddit Conversions API destination is operational.
We are currently investigating an issue affecting the Destinations page in the Segment application UI. For some customers, the Destinations are failing to load.
We’ve identified the root cause and are currently implementing a fix. The issue is isolated to a subset of workspaces with connected RETL destinations.
The issue is now mitigated. We’ve deployed a fix, and the Destinations page is loading as expected for all workspaces that were previously impacted. We are monitoring the results.
This incident has been resolved.
An issue impacting the Event Triggered Journey user interface in the application has been resolved. Prior to resolution, customers may have experienced an error in the user interface impacting their ability to configure Activations for Event Triggered Journeys.
Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces. Details: The disruption was caused by an upstream infrastructure failure at Databricks, which prevented some preview queries from executing successfully. This issue was localized to the dashboard preview tool; real-time event delivery and audience activations were not impacted. Resolution: The underlying compute issue has been resolved by the vendor. We have confirmed that preview functionality is fully restored and operating normally.
We are currently investigating an issue where the Audience Previews are not loading for some customers.
We are continuing to investigate this issue.
The issue impacting Audience Preview functionality has been resolved. Audience Preview is now operating normally.
Certain Reverse ETL syncs are experiencing failures. The team is currently investigating the issue.
We've identified the issue and are currently working on mitigating it.
A fix has been implemented and Reverse ETL syncs are now proceeding successfully without any failures. We are closely monitoring the recovery process.
This incident has been resolved.
Amazon Event Bridge and Amazon Personalize Destinations are experiencing elevated error rates. We are currently investigating the issue. We will provide updates as they become available.
A recent update has been identified as the cause of this issue. We are working on reverting the change.
A fix has been implemented, and we are seeing initial signs of recovery. We will continue to monitor the service closely to ensure full stability.
We've confirmed that the impacted destinations have recovered. All impacted events will automatically be retried. No further action needed.
Engineering team has investigated and resolved an issue related to the Linked Audience Builder. Specifically, traits could not be selected. This is now resolved as of 4:43 PM UTC.
Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage. Notification Update: Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully. Status: Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.