Sierra Wireless の障害履歴

1. 2026年7月31日 5:32 UTCinvestigating

   Semtech は EU および NAM 地域における ESSENTIALS1 SIM サブスクリプションの劣化を検知しました。 現在、この領域に存在するデバイスは、新しいデータセッションの確立が困難である可能性があります。ネットワークからの頻繁な接続は、既存のセッションで遭遇する可能性があります。 パートナーキャリアへの課題を報告し、スコープと原因を判断するための調査が進行中です。 影響:影響を受けた装置はデータ、SMSおよび声サービスの確立の遅れを経験するかもしれません。 皆様のお越しを心よりお待ちしております.

2. 2026年7月31日 7:16 UTCinvestigating

   当社のエンジニアは、パートナーキャリアと連携し、この問題について解決します。 影響: 影響を受けた装置はデータ、SMS、USSDおよび声サービスを確立する遅れを経験するかもしれません。 2時間で更新を行います.

3. 2026年7月31日 8:23 UTCinvestigating

   当社の監視システムは、サービスが復元されていることを示しています。 当社のエンジニアは、パートナーキャリアネットワークの改善を引き続き監視しています。 私達は安定性を保障するために密接に監視しています。 さらなる影響がない場合、監視期間の経過後に解決すると考えます.

4. 2026年7月31日 9:07 UTCmonitoring

   当社の監視システムは、サービスが復元されていることを示しています。 当社のエンジニアは、パートナーキャリアネットワークの改善を引き続き監視しています。 私達は安定性を保障するために密接に監視しています。 さらなる影響がない場合、監視期間の経過後に解決すると考えます.

5. 2026年7月31日 9:34 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月24日 12:10 UTCinvestigating

   Semtechは、NA地域のAirVantageおよびALMSプラットフォームに影響を与える潜在的なサービス劣化を観察しています。 クラウドインフラプロバイダーの1つに、継続的なインシデントがリンクされています。 影響: サービスは現在運用中です。 サービスの不足が観察されていない間、顧客は、上流クラウドプロバイダが完全に根本的な問題を軽減するまで、断続的な性能劣化を抑える脆弱です。 次回更新は2時間以内となります.

2. 2026年7月24日 13:11 UTCmonitoring

   修正を実装し、結果を監視しています.

3. 2026年7月24日 14:17 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月23日 12:30 UTCinvestigating

   当社のモニタリングシステムは、エッセンシャルズ1と先進のSIMサブスクリプションが、フランスのMNO Bouygues Telecomでのみローミングされたサービス障害を検出しました。 私たちは、パートナーキャリアの問題と、スコープと原因を決定するための調査が進行中です。 影響を受けるデバイスは、データ、SMS、音声サービスおよびネットワーク接続を確立する遅延が発生する可能性があります。 ご理解とご協力を賜りますようお願い申し上げます.

2. 2026年7月23日 13:44 UTCinvestigating

   今後もこの問題について調査を続けてまいります.

3. 2026年7月23日 15:39 UTCmonitoring

   修正を実装し、結果を監視しています.

4. 2026年7月23日 16:56 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月23日 8:54 UTCinvestigating

   Semtech は EU および NAM 地域における ESSENTIALS1 SIM サブスクリプションの劣化を検知しました。 現在、この領域に存在するデバイスは、新しいデータセッションの確立が困難である可能性があります。ネットワークからの頻繁な接続は、既存のセッションで遭遇する可能性があります。 パートナーキャリアへの課題を報告し、スコープと原因を判断するための調査が進行中です。 影響:影響を受けた装置はデータ、SMSおよび声サービスの確立の遅れを経験するかもしれません。 皆様のお越しを心よりお待ちしております.

2. 2026年7月23日 11:00 UTCinvestigating

   当社のキャリアパートナーは、問題の修正に積極的に取り組んでいます。 次回の2時間以内に次回の更新を行います.

3. 2026年7月23日 12:03 UTCmonitoring

   修正を実装し、結果を監視しています.

4. 2026年7月23日 13:43 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月22日 15:33 UTCinvestigating

   Semtech は EU および NAM 地域における ESSENTIALS1 SIM サブスクリプションの劣化を検知しました。 現在、この領域に存在するデバイスは、新しいデータセッションの確立が困難である可能性があります。ネットワークからの頻繁な接続は、既存のセッションで遭遇する可能性があります。 パートナーキャリアへの課題を報告し、スコープと原因を判断するための調査が進行中です。 影響:影響を受けた装置はデータ、SMSおよび声サービスの確立の遅れを経験するかもしれません。 皆様のお越しを心よりお待ちしております.

2. 2026年7月22日 16:30 UTCmonitoring

   修正を実装し、結果を監視しています.

3. 2026年7月22日 17:36 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月22日 7:21 UTCinvestigating

   セムテックのモニタリングシステムは、NAM地域のキャリア+サービスに影響を及ぼす問題を特定しました。 当社のエンジニアリングチームは、根本原因を積極的に調査し、可能な限り迅速にフル機能の復元に取り組んでいます。 影響:顧客はSMS、声、データ セッションおよび全体的なネットワークの接続の遅れか低下を経験できます。 次回の2時間以内に次回の更新を行います.

2. 2026年7月22日 8:58 UTCinvestigating

   当社のキャリアパートナーは、問題の修正に積極的に取り組んでいます。 次回の2時間以内に次回の更新を行います.

3. 2026年7月22日 11:02 UTCinvestigating

   当社のキャリアパートナーは、依然として投資し、修正に取り組んでいます。 次回の2時間以内に次回の更新を行います.

4. 2026年7月22日 12:16 UTCmonitoring

   修正を実装し、結果を監視しています.

5. 2026年7月22日 13:42 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年6月29日 7:52 UTCinvestigating

   Our monitoring systems have detected service degradation for Subscribers roaming under Carrier Partner Orange France on 4G network only. Most of the device services moved to 2G/3G service, however, few devices are failing to switch. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity. We appreciate your understanding and will provide the next update within 2 hours.

2. 2026年6月29日 8:06 UTCinvestigating

   Semtech GNOC is still observing service degradation for Subscribers roaming under Carrier Partner Orange France only. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity. We appreciate your understanding and will provide the next update within 2 hours.

3. 2026年6月29日 10:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年6月29日 11:33 UTCresolved

   This incident has been resolved.

1. 2026年6月24日 17:57 UTCinvestigating

   Our monitoring systems have detected service degradation affecting Semtech VoLTE services. Our engineering teams are actively investigating to determine the scope, cause, and immediate fix. Impact: Subscribers may experience degradation in VoLTE service, registration, calls, and SMS over IP might be impacted. We appreciate your understanding and will provide the next update within 2 hours.

2. 2026年6月24日 19:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年6月24日 21:11 UTCresolved

   This incident has been resolved.

1. 2026年6月18日 5:07 UTCinvestigating

   Our monitoring systems have detected service degradation for Subscribers roaming under Carrier Partner Orange France on 4G network only. Most of the device services moved to 2G/3G service, however, few devices are failing to switch. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity. We appreciate your understanding and will provide the next update within 2 hours.

2. 2026年6月18日 8:38 UTCinvestigating

   Our Carrier Partner is actively investigating the issue. We are closely coordinating with them and continuously monitoring the situation. Further updates will be shared within the next 2 hours.

3. 2026年6月18日 10:48 UTCinvestigating

   Our Carrier Partner continues to actively investigate the issue. We are closely coordinating with them and monitoring the situation. Further updates will be shared within the next 2 hours. We appreciate your patience and understanding.

4. 2026年6月18日 12:45 UTCidentified

   The issue has been identified, and a fix is currently being implemented by our carrier partner. We apologize for any inconvenience caused and appreciate your patience and understanding while the corrective actions are being taken.

5. 2026年6月18日 15:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 2026年6月18日 17:11 UTCresolved

   This incident has been resolved.

1. 2026年6月9日 13:30 UTCinvestigating

   Semtech is observing a service degradation for Essentials1 SIM subscriptions in the EU and NAM regions. Devices which are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in establishing Data, SMS and Voice Services. We will provide an update in next 2 hours.

2. 2026年6月9日 14:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年6月9日 15:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年6月9日 22:42 UTCresolved

   This incident has been resolved.

1. 2026年6月4日 16:59 UTCinvestigating

   Semtech is currently experiencing degradation affecting AirVantage APIs, Data Push, Provisioning Operations, and Device Front End in the NA region. Our engineers are actively engaged in restoring services. We will provide a further update within the next 2 hours. We apologize for the inconvenience and appreciate your patience.

2. 2026年6月4日 17:10 UTCmonitoring

   Our engineers have restored service, and we are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

3. 2026年6月4日 18:09 UTCresolved

   This incident has been resolved.

1. 2026年6月2日 10:11 UTCinvestigating

   Semtech is currently experiencing a service disruption affecting Carrier+ connectivity with AT&T and Rogers Wireless in the North America (NAM) region. As a result, some customers may encounter intermittent network disconnections. Our teams are actively investigating the issue and working to restore full service as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. We will provide an update in next 2 hours.

2. 2026年6月2日 10:17 UTCinvestigating

   We are still investigating the issue. We will provide an update in next 2 hours. We apologize for any inconvenience caused and appreciate your patience.

3. 2026年6月2日 11:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年6月2日 12:29 UTCresolved

   This incident has been resolved.

1. 2026年5月28日 8:42 UTCinvestigating

   Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data, SMS, and Voice Services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

2. 2026年5月28日 10:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年5月28日 13:09 UTCresolved

   This incident has been resolved.

1. 2026年5月21日 16:58 UTCinvestigating

   Our monitoring systems have detected possible service disturbances to Essentials3 SIM subscriptions. Engineers are actively investigating. We will provide additional details in 15 minutes.

2. 2026年5月21日 17:21 UTCinvestigating

   Semtech is currently experiencing service degradation affecting Essentials3 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions. The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause. Impact: Impacted devices may experience delays in establishing Data services. We will provide further updates in 90 minutes.

3. 2026年5月21日 18:55 UTCmonitoring

   Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

4. 2026年5月21日 20:21 UTCresolved

   This incident has been resolved.

1. 2026年4月17日 7:49 UTCinvestigating

   We are currently experiencing a slowness in Cloud SIM provisioning operations in AirVantage impacting SIM provisioning operations in EU region only. Our engineering team is actively working to resolve the issue and restore normal service. Impact: Delay in Cloud SIM Provisioning operations. Further updates will be provided as soon as more information becomes available. We appreciate your patience on this regard. We will provide the next update in next 02 hours.

2. 2026年4月17日 7:54 UTCinvestigating

   We are still experiencing a slowness in Cloud SIM provisioning operations in AirVantage impacting SIM provisioning operations in EU region only. Our engineering team is actively working to resolve the issue and restore normal service. Impact: Delay in Cloud SIM Provisioning operations. Further updates will be provided as soon as more information becomes available. We appreciate your patience on this regard. We will provide the next update in next 02 hours.

3. 2026年4月17日 9:28 UTCinvestigating

   Our engineering team is still actively working to resolve the issue and restore normal service. Further updates will be provided as soon as more information becomes available. We appreciate your patience on this regard. We will provide the next update in next 02 hours.

4. 2026年4月17日 11:19 UTCinvestigating

   Our engineering team continues to actively work on resolving the issue and restoring normal service. We will share further updates as soon as additional information becomes available. We appreciate your patience in this regard. The next update will be provided within the next 02 hours.

5. 2026年4月17日 13:19 UTCinvestigating

   Our engineering team is actively working to resolve the issue and restore normal service. We will share additional updates as soon as more information becomes available. We appreciate your patience. The next update will be provided within the next 02 hours.

6. 2026年4月17日 13:43 UTCinvestigating

   Semtech engineers have increased the provisioning capacity by adding additional instances. We anticipate a quicker recovery and will keep you informed of further progress. We, thank you for your patience.The next update will be provided within the next 02 hours.

7. 2026年4月17日 16:00 UTCidentified

   The issue has been identified and a fix is currently being implemented. Semtech engineers have increased the provisioning capacity by adding additional instances, and we anticipate a quicker recovery. We thank you for your patience and will keep you informed of further progress. The next update will be provided within the next 02 hours.

8. 2026年4月17日 18:21 UTCmonitoring

   The issue has been addressed and a fix has been successfully implemented. Semtech engineers increased the provisioning capacity by adding additional instances, which has helped restore the service. We are currently monitoring the system to ensure stability and continued performance. We thank you for your patience and will keep you informed of any further updates if required.

9. 2026年4月17日 21:20 UTCmonitoring

   The issue has been resolved and a fix has been successfully implemented. Semtech engineers increased the provisioning capacity by adding additional instances, which has restored the service. We are currently monitoring the system to ensure continued stability and performance. Thank you for your patience. Further updates will be shared if necessary.

10. 2026年4月18日 1:12 UTCmonitoring

    The previously reported issue remains resolved following the implemented fix. Semtech engineers increased the provisioning capacity by adding additional instances, and services continue to operate normally. We are actively monitoring the system to ensure ongoing stability and performance. Thank you for your continued patience. We will provide further updates if required.

11. 2026年4月18日 4:00 UTCresolved

    This incident has been resolved.

1. 2026年4月16日 15:48 UTCinvestigating

   Semtech is experiencing a disruption with the iMaestro Platform. We are investigating to determine the cause and scope of the impact. We appreciate your patience in this regard. We will provide the next update shortly.

2. 2026年4月16日 16:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年4月16日 16:48 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026年4月16日 18:42 UTCresolved

   This incident has been resolved.

1. 2026年4月16日 15:30 UTCmonitoring

   Semtech experienced degradation on the AirVantage UI APIs & Device Front End in the EU & NA regions. Our engineers have restored the services. Impact: Customers experienced failures or service disruptions on UI APIs & Device Front End in the EU & NA regions. We are observing complete restoration and monitoring the results.

2. 2026年4月16日 16:23 UTCmonitoring

   Semtech is experiencing degradation on the ALMS -UI, API, and Device Front End. AirVantage UI APIs & Device Front End and Data Push in the EU & NA regions are also degraded. Please find the affected components below Our engineers are working on high-priority to restore services. We will provide the next update in 60 minutes

3. 2026年4月16日 18:01 UTCmonitoring

   Semtech is experiencing performance degradation across ALMS components (UI, API, Device Frontend) and AirVantage services (UI, APIs, Device Frontend, Data Push) in the EU and NA regions. Our engineering team is actively working on high-priority mitigation to restore full functionality across all affected services. We will provide the next update in 60 minutes

4. 2026年4月16日 18:39 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2026年4月16日 19:13 UTCresolved

   This incident has been resolved.

1. 2026年4月14日 22:30 UTCinvestigating

   Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data, SMS, and Voice Services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

2. 2026年4月15日 0:33 UTCmonitoring

   Our monitoring system indicates that the services has been restored. Our engineers continue to observe improvements in our partner carrier network. We are closely monitoring to ensure stability. If there are no further impacts, we will consider this resolved after our monitoring period.

3. 2026年4月15日 4:04 UTCresolved

   This incident has been resolved.

1. 2026年3月27日 10:00 UTCinvestigating

   Semtech/Sierra Wireless is currently experiencing a degradation with the Telenor Sweden SMS service. As a result, some customers may experience difficulties receiving SMS messages originating from Telenor Sweden. Our team is actively investigating to determine the root cause and full scope of the impact. No Estimated Time to Restore (ETR) is available at this time. We sincerely appreciate your patience and understanding. A follow-up update will be provided within the next 2 hours.

2. 2026年3月27日 13:38 UTCinvestigating

   Semtech/Sierra Wireless continues to experience a degradation with the Telenor Sweden SMS service. Some customers may still experience difficulties receiving SMS messages originating from Telenor Sweden. Our team is actively investigating to determine the root cause and full scope of the impact. No Estimated Time to Restore (ETR) is available at this time. We sincerely appreciate your patience and understanding. A follow-up update will be provided within the next 2 hours.

3. 2026年3月27日 14:25 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has informed us that they are experiencing a major issue on their end and are actively working towards a fix. However, they have not yet provided an Estimated Time of Resolution (ETR). We will provide more updates in next 2 hours.

4. 2026年3月28日 2:56 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has informed us that they are still experiencing a major issue on their end and are actively working towards a fix. However, they have not yet provided an Estimated Time of Resolution (ETR). We will provide more updates in the next 6 hours.

5. 2026年3月28日 10:12 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has confirmed that they are still experiencing a major issue on their end and are actively working towards a resolution. However, an Estimated Time of Resolution (ETR) is still not available. We will continue to monitor the situation and provide the next update within the next 6 hours.

6. 2026年3月28日 23:09 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has confirmed that they are still experiencing a major issue on their end and are actively working toward resolving it.. However, an Estimated Time of Resolution (ETR) is still not available. We will continue to closely monitor the situation and share the next update within the next 6 hours.

7. 2026年3月29日 4:56 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, we held a technical discussion with the carrier provider over a call. The partner carrier confirmed that they are still facing a major issue on their end and are actively working toward resolution. However, the Estimated Time of Resolution (ETR) is still not available. We will continue to monitor the situation and provide the next update within the next 6 hours.

8. 2026年3月29日 19:29 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, again, we discussed with the carrier provider over a call. The partner carrier confirmed that they are still experiencing a major issue on their end and are actively working towards a resolution. However, the Estimated Time of Resolution (ETR) is not yet available. We will continue to closely monitor the situation and provide the next update within the next 6 hours.

9. 2026年3月30日 1:34 UTCinvestigating

   With Semtech’s proactive approach to issue resolution, again, we discussed with the carrier provider. The partner carrier confirmed that they are still experiencing a major issue on their end and are actively working towards a resolution. However, the Estimated Time of Resolution (ETR) is not yet available. We will continue to closely monitor the situation and provide the next update within the next 6 hours.

10. 2026年3月30日 7:32 UTCinvestigating

    Semtech has coordinated closely with our partner carrier, Telenor, to expedite resolution of the ongoing issue. Telenor has completed an extensive internal network investigation and confirmed that no faults were identified within their infrastructure. They have now escalated the matter to their supplier, who is actively troubleshooting to identify and implement a fix. Semtech will continue to monitor progress closely and will provide the next update within the next 6 hours.

11. 2026年3月30日 13:07 UTCinvestigating

    Semtech has once again escalated the issue with our partner carrier, Telenor, and has increased the incident severity to accelerate resolution. Telenor has completed an extensive internal network investigation and confirmed that no faults were identified within their infrastructure. They are currently continuing troubleshooting activities with their partner team and have shared the relevant logs with them to help determine the root cause of the issue. Semtech will continue to monitor progress closely and will provide the next update within the next 6 hours.

12. 2026年3月30日 19:13 UTCinvestigating

    Semtech has further escalated the matter with our partner carrier, Telenor, and raised the incident severity level to expedite resolution. Telenor has carried out a thorough internal network review and confirmed that no issues were detected within their infrastructure. They are presently continuing troubleshooting efforts with their partner team and have provided the relevant logs to assist in identifying the root cause. Semtech will keep tracking progress closely and will share the next update within the next 6 hours.

13. 2026年3月31日 1:20 UTCinvestigating

    Semtech continues to work closely with our partner carrier, Telenor, regarding the ongoing issue. Telenor and their supplier are actively investigating and working towards identifying and implementing a resolution. At this time, no Estimated Resolution Time (ERT) is available. We expect to receive further updates during their working hours. Semtech will keep tracking progress closely and will share the next update within the next 6 hours.

14. 2026年3月31日 7:28 UTCinvestigating

    Semtech continues to work closely with our carrier partner, Telenor, to address the ongoing issue. Telenor and their supplier are actively investigating and working toward identifying and implementing a resolution. At this time, no Estimated Resolution Time (ERT) has been provided. The case remains under investigation, and we have requested both prioritization and an estimated resolution timeframe from our partner. We appreciate your patience while this work progresses. Semtech will continue to monitor developments closely and will provide the next update within the next 6 hours, or sooner if new information becomes available.

15. 2026年3月31日 13:33 UTCinvestigating

    Semtech continues to work closely with our carrier partner, Telenor, to address the ongoing issue. Telenor, along with their supplier, is actively investigating the matter and working toward identifying and implementing a resolution. At this time, an Estimated Resolution Time (ERT) has not been provided. The case remains under active investigation, and we have formally requested both prioritization and an estimated resolution timeframe from our partner. We appreciate your continued patience as this work progresses. Semtech will continue to monitor the situation closely and will provide the next update within the next six hours, or sooner if new information becomes available.

16. 2026年3月31日 19:32 UTCinvestigating

    Semtech remains in close coordination with our carrier partner, Telenor, who is currently working with their supplier to investigate and resolve the issue. No Estimated Resolution Time (ERT) has been provided yet, though we have formally requested both prioritization and a timeline from Telenor. The case continues to be actively worked on, and we appreciate your patience in the meantime. We will continue to monitor the situation and provide the next update within the next 6 hours.

17. 2026年4月1日 1:32 UTCinvestigating

    Semtech continues to work closely with our partner carrier, Telenor, regarding the ongoing issue. Telenor and their supplier are actively investigating and working towards identifying and implementing a resolution. At this time, no Estimated Resolution Time (ERT) is available. We expect to receive more details during their working hours. Semtech will continue to monitor the situation closely and will provide the next update within the next 6 hours.

18. 2026年4月1日 8:25 UTCinvestigating

    Semtech continues to work closely with our partner carrier, regarding the ongoing issue. Semtech is coordinating with our partner Telenor and Telia, regarding the ongoing issue. Based on the latest discussions, a joint investigation involving all relevant teams is being planned to further analyze and resolve the issue. At this time, no Estimated Resolution Time (ERT) is available. Semtech will continue to closely track progress and will provide the next update within the next 6 hours.

19. 2026年4月1日 13:39 UTCmonitoring

    A fix has been implemented by our Carrier Partner & we are already observing improvement. We are now closely monitoring KPIs.

20. 2026年4月1日 14:52 UTCresolved

    This incident has been resolved.

1. 2026年3月27日 3:16 UTCinvestigating

   We are currently observing service degradation in Telia Swedish Data Service. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Some customers may experience connectivity delays or failures in 2G/3G Data sessions. We appreciate your patience in this regard. We will provide the next update within 2 hours.

2. 2026年3月27日 3:47 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年3月27日 5:27 UTCinvestigating

   Our Carrier Partner is engaged . We are still continuing to investigate this issue with our carrier partner. We will provide an update in next 90 minutes .

4. 2026年3月27日 7:08 UTCinvestigating

   Our carrier partner is currently working on the issue, and we are expecting update shortly. We will provide an update in next 90 minutes .

5. 2026年3月27日 8:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 2026年3月27日 10:44 UTCresolved

   This incident has been resolved.