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Signeasy の障害履歴

50 Signeasy incidents · 2020年8月 — official updates, affected components, duration and resolution details.

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Issues sending signature requests

開始 2026年7月8日 2:15 UTC 6h 10m

Issues軽微なインシデント

影響を受けたコンポーネント

API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS Application

2026年7月8日 2:15 UTCinvestigating
We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.
2026年7月8日 8:25 UTCresolved
This incident has been resolved.

Intermittent service disruption

開始 2025年12月31日 4:30 UTC 0m

Pending

2026年1月2日 16:23 UTCresolved
We experienced a temporary service disruption on Dec 30 between 8:30 PM and 9:50 PM PST, during which access to the Signeasy app was unavailable. The issue has been resolved, and all services are operating normally. We apologize for the inconvenience caused.

Degraded performance - Investigation ongoing

開始 2025年6月30日 10:14 UTC 11m

Issues軽微なインシデント

影響を受けたコンポーネント

Google Workplace IntegrationWebsiteAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot

2025年6月30日 10:14 UTCinvestigating
We are currently investigating reports of degraded performance and errors affecting our web application. We are working on to identify the root cause.
2025年6月30日 10:25 UTCresolved
This incident has been resolved.

Document Listing & Upload Issue

開始 2025年3月14日 14:17 UTC 32m

Outage重大なインシデント

影響を受けたコンポーネント

API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS ApplicationDocument Uploads

2025年3月14日 14:17 UTCinvestigating
We are currently experiencing an issue with document listing and uploading across the Signeasy platform. Our team is actively investigating the issue on priority. We will provide updates as soon as we have more information. Thank you for your patience.
2025年3月14日 14:49 UTCresolved
This incident has been resolved.

Request Signature and Document Signing Issue

開始 2024年10月3日 18:07 UTC 14m

Issues軽微なインシデント

影響を受けたコンポーネント

Web ApplicationAPI - v3Android ApplicationiOS Application

2024年10月3日 18:07 UTCinvestigating
We are currently experiencing issues with the Request Signature and Document Signing functionality. We are investigating the issue and working to resolve it as a priority. We apologize for the inconvenience and will provide further updates as soon as possible.
2024年10月3日 18:21 UTCresolved
This incident has been resolved.

Email Delivery Delay

開始 2024年10月3日 13:08 UTC 4h 55m

Issues軽微なインシデント

影響を受けたコンポーネント

Email Delivery

2024年10月3日 13:08 UTCinvestigating
We are currently experiencing delays in email deliverability. We are actively investigating the issue and working to resolve it as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will follow.
2024年10月3日 18:03 UTCresolved
This incident has been resolved.

Slowness in listing of documents and "All documents" section not loading on the web application

開始 2024年6月7日 17:05 UTC 1h 23m

Issues軽微なインシデント

影響を受けたコンポーネント

Web Application

2024年6月7日 17:05 UTCinvestigating
We are currently investigating this issue.
2024年6月7日 17:05 UTCinvestigating
We are continuing to investigate this issue.
2024年6月7日 18:28 UTCresolved
This incident has been resolved.

We're currently experiencing delays in email delivery

開始 2024年4月12日 14:00 UTC 37m

Issues軽微なインシデント

影響を受けたコンポーネント

Email Delivery

2024年4月12日 14:00 UTCinvestigating
We are currently investigating this issue.
2024年4月12日 14:37 UTCresolved
This incident has been resolved.

Scheduled Maintenance in progress. (1:30 AM - 2:30 AM UTC)

開始 2024年2月17日 1:35 UTC 48m

Maintenanceメンテナンスイベント

影響を受けたコンポーネント

Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot

2024年2月17日 1:35 UTCinvestigating
Our scheduled maintenance window for database migration has begun. We are currently migrating our database services. Services are unavailable during this process. The estimated completion time is 2:30 AM UTC. Stay tuned for updates!
2024年2月17日 2:22 UTCinvestigating
We are continuing to investigate this issue.
2024年2月17日 2:23 UTCresolved
This incident has been resolved.

We are currently experiencing issues accessing all transactions and settings update on our platform.

開始 2023年11月30日 6:04 UTC 18m

Outage致命的なインシデント

影響を受けたコンポーネント

Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationiOS ApplicationDocument UploadsPurchasesMicrosoft Teams Bot

2023年11月30日 6:04 UTCinvestigating
We are currently investigating this issue.
2023年11月30日 6:08 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2023年11月30日 6:22 UTCresolved
The incident has been resolved and all services are back in operation.

We are currently encountering issues when attempting to send documents for signature and self-signing on our platform

開始 2023年9月20日 10:10 UTC 41m

Issues軽微なインシデント

影響を受けたコンポーネント

Web ApplicationAndroid ApplicationiOS Application

2023年9月20日 10:10 UTCinvestigating
We are currently encountering issues when attempting to send documents for signature and self-signing on our platform.
2023年9月20日 10:50 UTCresolved
This incident has been resolved.

We're experiencing issue with uploading of documents

開始 2023年8月16日 15:39 UTC 1h 14m

Issues軽微なインシデント

影響を受けたコンポーネント

Web Application

2023年8月16日 15:39 UTCinvestigating
We are currently investigating this issue.
2023年8月16日 16:53 UTCresolved
This incident has been resolved.

We are experiencing issues with document operation

開始 2023年6月28日 5:51 UTC 8m

Issues軽微なインシデント

影響を受けたコンポーネント

Document conversion

2023年6月28日 5:51 UTCinvestigating
We are currently investigating this issue.
2023年6月28日 5:58 UTCinvestigating
We are continuing to investigate this issue.
2023年6月28日 5:58 UTCresolved
This incident has been resolved.

We are experiencing issues with accessing the documents

開始 2023年6月23日 6:01 UTC 6m

Outage重大なインシデント

影響を受けたコンポーネント

Web ApplicationAndroid ApplicationiOS Application

2023年6月23日 6:01 UTCinvestigating
We are currently investigating this issue.
2023年6月23日 6:06 UTCresolved
This incident has been resolved.

We are experiencing issue with accessing the document listing in webapp

開始 2023年6月13日 19:49 UTC 52m

Issues軽微なインシデント

影響を受けたコンポーネント

Web Application

2023年6月13日 19:49 UTCinvestigating
We are currently investigating this issue.
2023年6月13日 20:42 UTCresolved
This incident has been resolved.

We are experiencing issues with accessing the web application

開始 2023年5月17日 2:10 UTC 10m

Outage致命的なインシデント

影響を受けたコンポーネント

Web Application

2023年5月17日 2:10 UTCinvestigating
We are currently investigating this issue.
2023年5月17日 2:20 UTCresolved
This incident has been resolved.

We are experiencing issue with delivery of the emails

開始 2023年4月29日 16:29 UTC 1h 29m

Outage致命的なインシデント

影響を受けたコンポーネント

Email Delivery

2023年4月29日 16:29 UTCinvestigating
We are currently investigating this issue.
2023年4月29日 17:58 UTCresolved
This incident has been resolved.

We're experiencing issue with importing of documents in mobile application

開始 2023年3月2日 14:26 UTC 15m

Issues軽微なインシデント

影響を受けたコンポーネント

Android ApplicationiOS Application

2023年3月2日 14:26 UTCinvestigating
We are currently investigating this issue.
2023年3月2日 14:41 UTCresolved
This incident has been resolved.

We are experiencing issues with login and import on iOS

開始 2023年2月24日 2:11 UTC 39m

Issues軽微なインシデント

影響を受けたコンポーネント

iOS Application

2023年2月24日 2:11 UTCinvestigating
We are currently investigating this issue.
2023年2月24日 2:50 UTCresolved
This incident has been resolved.

We are experiencing issues with accessing the web application and the website

開始 2023年2月23日 10:41 UTC 39m

Outage重大なインシデント

影響を受けたコンポーネント

Web ApplicationAndroid ApplicationiOS Application

2023年2月23日 10:41 UTCinvestigating
Our DNS provider, GoDaddy is facing an outage with their DNS service. Due to this, our links and requests in the platform might be failing to resolve. We’re expecting this to be resolved shortly
2023年2月23日 11:20 UTCresolved
This incident has been resolved.

Signeasy の障害履歴 | Uptimus