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    Signeasy の障害履歴

    50 Signeasy incidents · 2020年8月 — official updates, affected components, duration and resolution details.

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    Issues sending signature requests

    開始 2026年7月8日 2:15 UTC · 6h 10m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS Application
    1. 2026年7月8日 2:15 UTCinvestigating

      We are currently investigating an issue affecting the ability to send signature requests. Some users may experience failures or delays when sending documents for signature. Our team is actively working to identify the root cause and restore normal service. We apologize for the inconvenience and will provide updates as more information becomes available.

    2. 2026年7月8日 8:25 UTCresolved

      This incident has been resolved.

    Intermittent service disruption

    開始 2025年12月31日 4:30 UTC · 0m

    Pending
    1. 2026年1月2日 16:23 UTCresolved

      We experienced a temporary service disruption on Dec 30 between 8:30 PM and 9:50 PM PST, during which access to the Signeasy app was unavailable. The issue has been resolved, and all services are operating normally. We apologize for the inconvenience caused.

    Degraded performance - Investigation ongoing

    開始 2025年6月30日 10:14 UTC · 11m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Google Workplace IntegrationWebsiteAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot
    1. 2025年6月30日 10:14 UTCinvestigating

      We are currently investigating reports of degraded performance and errors affecting our web application. We are working on to identify the root cause.

    2. 2025年6月30日 10:25 UTCresolved

      This incident has been resolved.

    Document Listing & Upload Issue

    開始 2025年3月14日 14:17 UTC · 32m

    Outage重大なインシデント
    影響を受けたコンポーネント
    API - v1Web ApplicationAPI - v2API - v3Android ApplicationiOS ApplicationDocument Uploads
    1. 2025年3月14日 14:17 UTCinvestigating

      We are currently experiencing an issue with document listing and uploading across the Signeasy platform. Our team is actively investigating the issue on priority. We will provide updates as soon as we have more information. Thank you for your patience.

    2. 2025年3月14日 14:49 UTCresolved

      This incident has been resolved.

    Request Signature and Document Signing Issue

    開始 2024年10月3日 18:07 UTC · 14m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Web ApplicationAPI - v3Android ApplicationiOS Application
    1. 2024年10月3日 18:07 UTCinvestigating

      We are currently experiencing issues with the Request Signature and Document Signing functionality. We are investigating the issue and working to resolve it as a priority. We apologize for the inconvenience and will provide further updates as soon as possible.

    2. 2024年10月3日 18:21 UTCresolved

      This incident has been resolved.

    Email Delivery Delay

    開始 2024年10月3日 13:08 UTC · 4h 55m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Email Delivery
    1. 2024年10月3日 13:08 UTCinvestigating

      We are currently experiencing delays in email deliverability. We are actively investigating the issue and working to resolve it as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will follow.

    2. 2024年10月3日 18:03 UTCresolved

      This incident has been resolved.

    Slowness in listing of documents and "All documents" section not loading on the web application

    開始 2024年6月7日 17:05 UTC · 1h 23m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Web Application
    1. 2024年6月7日 17:05 UTCinvestigating

      We are currently investigating this issue.

    2. 2024年6月7日 17:05 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2024年6月7日 18:28 UTCresolved

      This incident has been resolved.

    We're currently experiencing delays in email delivery

    開始 2024年4月12日 14:00 UTC · 37m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Email Delivery
    1. 2024年4月12日 14:00 UTCinvestigating

      We are currently investigating this issue.

    2. 2024年4月12日 14:37 UTCresolved

      This incident has been resolved.

    Scheduled Maintenance in progress. (1:30 AM - 2:30 AM UTC)

    開始 2024年2月17日 1:35 UTC · 48m

    Maintenanceメンテナンスイベント
    影響を受けたコンポーネント
    Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationEmail DeliveryiOS ApplicationDocument UploadsPurchasesReportsMicrosoft Teams Bot
    1. 2024年2月17日 1:35 UTCinvestigating

      Our scheduled maintenance window for database migration has begun. We are currently migrating our database services. Services are unavailable during this process. The estimated completion time is 2:30 AM UTC. Stay tuned for updates!

    2. 2024年2月17日 2:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2024年2月17日 2:23 UTCresolved

      This incident has been resolved.

    We are currently experiencing issues accessing all transactions and settings update on our platform.

    開始 2023年11月30日 6:04 UTC · 18m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Google Workplace IntegrationAPI - v1Web ApplicationAPI - v2Document conversionAPI - v3Android ApplicationiOS ApplicationDocument UploadsPurchasesMicrosoft Teams Bot
    1. 2023年11月30日 6:04 UTCinvestigating

      We are currently investigating this issue.

    2. 2023年11月30日 6:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023年11月30日 6:22 UTCresolved

      The incident has been resolved and all services are back in operation.

    We are currently encountering issues when attempting to send documents for signature and self-signing on our platform

    開始 2023年9月20日 10:10 UTC · 41m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Web ApplicationAndroid ApplicationiOS Application
    1. 2023年9月20日 10:10 UTCinvestigating

      We are currently encountering issues when attempting to send documents for signature and self-signing on our platform.

    2. 2023年9月20日 10:50 UTCresolved

      This incident has been resolved.

    We're experiencing issue with uploading of documents

    開始 2023年8月16日 15:39 UTC · 1h 14m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Web Application
    1. 2023年8月16日 15:39 UTCinvestigating

      We are currently investigating this issue.

    2. 2023年8月16日 16:53 UTCresolved

      This incident has been resolved.

    We are experiencing issues with document operation

    開始 2023年6月28日 5:51 UTC · 8m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Document conversion
    1. 2023年6月28日 5:51 UTCinvestigating

      We are currently investigating this issue.

    2. 2023年6月28日 5:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2023年6月28日 5:58 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the documents

    開始 2023年6月23日 6:01 UTC · 6m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Web ApplicationAndroid ApplicationiOS Application
    1. 2023年6月23日 6:01 UTCinvestigating

      We are currently investigating this issue.

    2. 2023年6月23日 6:06 UTCresolved

      This incident has been resolved.

    We are experiencing issue with accessing the document listing in webapp

    開始 2023年6月13日 19:49 UTC · 52m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Web Application
    1. 2023年6月13日 19:49 UTCinvestigating

      We are currently investigating this issue.

    2. 2023年6月13日 20:42 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the web application

    開始 2023年5月17日 2:10 UTC · 10m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Web Application
    1. 2023年5月17日 2:10 UTCinvestigating

      We are currently investigating this issue.

    2. 2023年5月17日 2:20 UTCresolved

      This incident has been resolved.

    We are experiencing issue with delivery of the emails

    開始 2023年4月29日 16:29 UTC · 1h 29m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Email Delivery
    1. 2023年4月29日 16:29 UTCinvestigating

      We are currently investigating this issue.

    2. 2023年4月29日 17:58 UTCresolved

      This incident has been resolved.

    We're experiencing issue with importing of documents in mobile application

    開始 2023年3月2日 14:26 UTC · 15m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Android ApplicationiOS Application
    1. 2023年3月2日 14:26 UTCinvestigating

      We are currently investigating this issue.

    2. 2023年3月2日 14:41 UTCresolved

      This incident has been resolved.

    We are experiencing issues with login and import on iOS

    開始 2023年2月24日 2:11 UTC · 39m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    iOS Application
    1. 2023年2月24日 2:11 UTCinvestigating

      We are currently investigating this issue.

    2. 2023年2月24日 2:50 UTCresolved

      This incident has been resolved.

    We are experiencing issues with accessing the web application and the website

    開始 2023年2月23日 10:41 UTC · 39m

    Outage重大なインシデント
    影響を受けたコンポーネント
    Web ApplicationAndroid ApplicationiOS Application
    1. 2023年2月23日 10:41 UTCinvestigating

      Our DNS provider, GoDaddy is facing an outage with their DNS service. Due to this, our links and requests in the platform might be failing to resolve. We’re expecting this to be resolved shortly

    2. 2023年2月23日 11:20 UTCresolved

      This incident has been resolved.