Smart Recruiters の障害履歴

1. 2026年7月21日 22:18 UTCinvestigating

   現在、業績に影響を及ぼす問題について調査しています。 複数のページ(人ページ、ジョブページ、コミュニティ)は、読み込み時にエラーが発生することがあります。 皆様のお越しをお待ちしております。 [DCEU:スマートリクルーター] 件名: [人ページ, 求人ページ, コミュニティ]

2. 2026年7月21日 22:57 UTCidentified

   一部のユーザーに影響を与えるロードから様々なページに影響を与える問題を特定しました。 現在、この問題を解決し、更新を続けていきます。 お問い合わせ [DCEU:スマートリクルーター] 件名: [人ページ, 求人ページ, コミュニティ]

3. 2026年7月21日 23:31 UTCmonitoring

   私たちのチームは、ページ上に表示されるエラーを引き起こし、修正を実施した問題を特定しました。 業績のさらなる課題を監視しています。 [DCEU: SmartRecruiters] 件名: [人ページ, 求人ページ, コミュニティ]

4. 2026年7月21日 23:42 UTCresolved

   スマートリクルーターに影響するパフォーマンスの問題が解決しました! 通常、プラットフォームを使用して再開できます。 お問い合わせ [DCEU: SmartRecruiters] 件名: [人ページ, 求人ページ, コミュニティ]

公式のインシデント更新を自動翻訳しています。

1. 2026年6月22日 9:16 UTCinvestigating

   We identified an issue with Job postings. Publishing is processed for quite a few seconds, then shows it is completed, but Jobs aren't actually published Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 12.15 CET

2. 2026年6月22日 10:15 UTCidentified

   We identified an issue with Job postings. Engineering Team is currently working on a fix. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 1.15 CET

3. 2026年6月22日 11:24 UTCmonitoring

   Jobs can be published again. We are monitoring. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 2.15 CET

4. 2026年6月22日 12:37 UTCresolved

   The incident has been resolved. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting]

1. 2026年5月6日 19:19 UTCinvestigating

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page][Candidates][Hireloop]

2. 2026年5月6日 19:20 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年5月6日 19:54 UTCinvestigating

   We have identified the issue affecting some users' access to Candidate information/details and are working on a solution. We will keep you updated and appreciate your patience!

4. 2026年5月6日 20:09 UTCmonitoring

   Our team has identified the issue and has implemented a fix. We are now monitoring the results for any further performance issues.

5. 2026年5月6日 20:25 UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. 2026年4月22日 13:36 UTCinvestigating

   We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 16.45 CET

2. 2026年4月22日 14:37 UTCidentified

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST

3. 2026年4月22日 14:50 UTCidentified

   We identified an issue with one of our databases and engineering team is performing  an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET

4. 2026年4月22日 15:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2026年4月22日 15:29 UTCresolved

   This incident has now been resolved. We apologise for the inconvenience caused during this period.

1. 2026年2月18日 8:51 UTCinvestigating

   We are currently investigating an issue causing the People page to appear blank.

2. 2026年2月18日 9:52 UTCidentified

   We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]

3. 2026年2月18日 10:34 UTCresolved

   A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

1. 2025年12月5日 9:08 UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting the application process for customers using SmartRecruiters Easy Apply on their career sites. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. 2025年12月5日 9:18 UTCresolved

   This incident has been resolved.

1. 2025年12月5日 8:59 UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting our services. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. 2025年12月5日 9:16 UTCmonitoring

   Cloudflare have deployed a fix and we are confirming the results and any possible residual impact.

3. 2025年12月5日 9:17 UTCresolved

   This incident has been resolved

1. 2025年10月29日 16:26 UTCidentified

   SmartAttrax Career Sites are currently not loading or loading only partially due to the Microsoft Azure downtime. Our engineers are working on a temporary workaround until the issue is resolved by Microsoft Azure.

2. 2025年10月29日 16:30 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2025年10月29日 16:50 UTCidentified

   Our engineers implemented a workaround solution, and SmartAttrax career sites should now be loading. They might still be slow, and some site components might be loading only partially until Microsoft Azure resolves the problem.

4. 2025年10月29日 17:18 UTCidentified

   We are continuing to wait for Microsoft Azure's fix to be delivered. They have identified the issue and are working on it.

5. 2025年10月29日 18:17 UTCidentified

   Some SmartAttrax career sites continue to load slowly due to the Microsoft Azure downtime. Their engineering team is actively working on the fix, and we are closely monitoring their status page for more updates.

6. 2025年10月29日 19:18 UTCidentified

   Microsoft Azure Team has begun rolling out the fix, but SmartAttrax career sites might continue to be slow until the fix is fully deployed.

7. 2025年10月29日 21:17 UTCidentified

   SmartAttrax career sites might continue to run slowly until Microsoft Azure finishes the fix rollout. They expect the full recovery to happen within the next 2-3 hours.

8. 2025年10月30日 7:19 UTCmonitoring

   Microsoft Azure rolled out the fix, and we are monitoring results. Some career sites might still experience slowness, we are checking on this.

9. 2025年10月30日 8:56 UTCmonitoring

   The Microsoft Azure incident is still having a knock-on effect on our app services, which results in some SmartAttrax career sites running slowly. We continue to monitor Microsoft Azure efforts to mitigate this issue.

10. 2025年10月30日 9:10 UTCmonitoring

    The issue should be resolved now, and all SmartAttrax careers sites should be operating normally.

11. 2025年10月30日 10:27 UTCresolved

    This incident has been resolved.

1. 2025年10月28日 0:41 UTCinvestigating

   We’re currently experiencing system inaccessibility and performance issues, including slowness and occasional errors when loading the UI pages. Our Engineering Team is actively working to resolve this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

2. 2025年10月28日 2:23 UTCmonitoring

   A fix has been implemented, and we are actively monitoring to ensure the system is performing as expected.

3. 2025年10月28日 4:01 UTCresolved

   The root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident.

1. 2025年10月22日 14:46 UTCinvestigating

   Prod-ohio accounts are facing errors. Users might not be able to access their accounts.

2. 2025年10月22日 15:36 UTCresolved

   The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident.

1. 2025年10月12日 2:33 UTCinvestigating

   The System is currently inaccessible, impacting the Prod-Syd environment. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. 2025年10月12日 2:48 UTCresolved

   This incident has been resolved.

1. 2025年9月16日 13:01 UTCinvestigating

   Attrax career sites are currently inaccessible. Our Engineering Team is working on identifying an issue and bringing the sites back up as soon as possible. Please accept our apologies for the inconvenience.

2. 2025年9月16日 13:02 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025年9月16日 13:07 UTCmonitoring

   Attrax career sites are now back up, and the Engineering Team is monitoring Atttax performance.

4. 2025年9月16日 17:13 UTCresolved

   This incident has now been resolved. Our apologies for the inconvenience caused during this time.

1. 2025年8月22日 10:02 UTCinvestigating

   We are currently investigating this issue.

2. 2025年8月22日 11:36 UTCidentified

   The issue has been identified. During the investigation, the SmartTips have been disabled.

3. 2025年8月22日 13:04 UTCresolved

   This incident has been resolved and SmartTips have been reactivated.

1. 2025年8月19日 12:35 UTCinvestigating

   The System is currently inaccessible. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. 2025年8月19日 13:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年8月19日 14:52 UTCresolved

   This incident has been resolved.

1. 2025年6月3日 21:27 UTCinvestigating

   We have identified an issue with Interview scheduling affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

2. 2025年6月3日 22:03 UTCidentified

   We have identified an issue with scheduling that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

3. 2025年6月3日 22:32 UTCmonitoring

   Our team has identified the issue causing the error when scheduling an interview and implemented a fix. We are now monitoring the results for any further performance issues.

4. 2025年6月3日 22:55 UTCresolved

   The error occurring with interview scheduling has been resolved! You can resume using the platform normally. Happy hiring!

1. 2025年5月30日 13:58 UTCinvestigating

   We are experiencing system slowness, particularly on the Job details page. Our teams are currently investigating the issue.

2. 2025年5月30日 14:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年5月30日 14:13 UTCresolved

   This incident has been resolved.

1. 2025年5月6日 12:42 UTCinvestigating

   We are experiencing System issues - pages may be down or not load properly. We are currently investigating the issue.

2. 2025年5月6日 12:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025年5月6日 13:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年5月6日 14:36 UTCresolved

   This incident has been resolved.

1. 2025年4月28日 14:31 UTCidentified

   We are experiencing issues with displaying newly created jobs - some may not appear in the search results. Our teams are actively working on it.

2. 2025年4月28日 16:55 UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. 2025年4月15日 11:55 UTCinvestigating

   We are currently investigating the issue. Meanwhile, please fill out the Location manually to move forward.

2. 2025年4月15日 12:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年4月15日 12:46 UTCresolved

   This incident has been resolved.

1. 2025年3月26日 9:13 UTCinvestigating

   We are currently investigating this issue.

2. 2025年3月26日 9:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年3月26日 9:35 UTCresolved

   This incident has been resolved.