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Splice の障害履歴

50 Splice incidents · 2024年4月 — official updates, affected components, duration and resolution details.

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Login issues

開始 2026年6月24日 6:55 UTC 2h 45m

Outage重大なインシデント

2026年6月24日 6:55 UTCinvestigating
Sign up and login failing for some users
2026年6月24日 9:39 UTCresolved
This incident has been resolved.

Splice Desktop “out of date" error message

開始 2026年5月5日 4:10 UTC 2h 26m

Pending

2026年5月5日 4:10 UTCidentified
An issue with the Splice Desktop app is causing it to report that it is out of date to some users. We are creating a new version users can download that will not pop up this error.
2026年5月5日 6:36 UTCresolved
This has been resolved. An updated version of Splice Desktop can be downloaded from https://splice.com/download.

Degraded Performance and Functionality With Some Search Queries

開始 2026年4月28日 21:02 UTC 39m

Pending

2026年4月28日 21:02 UTCinvestigating
Currently investigating root causes and looking to begin mitigation steps.
2026年4月28日 21:16 UTCidentified
Root cause has been discovered and we're beginning mitigation steps.
2026年4月28日 21:41 UTCresolved
All search functionality restored.

Users unable to Login

開始 2026年3月26日 14:28 UTC 34m

Issues軽微なインシデント

2026年3月26日 14:28 UTCinvestigating
We are currently experiencing an issue with our authentication provider that is preventing users from logging in to Splice.
2026年3月26日 14:33 UTCmonitoring
Signup/Login functionality has been restored. We are monitoring the situation.
2026年3月26日 15:02 UTCresolved
The incident is fully resolved.

Browse carousels are inaccessible on desktop and mobile applications

開始 2026年3月6日 20:44 UTC 53m

Pending

2026年3月6日 20:44 UTCidentified
The issue has been identified and a fix is being implemented.
2026年3月6日 21:26 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年3月6日 21:37 UTCresolved
This incident has been resolved.

Errors when downloading sounds

開始 2026年2月5日 4:11 UTC 17m

Pending

2026年2月5日 4:11 UTCinvestigating
We are investigating reports of users experiencing errors when downloading sounds
2026年2月5日 4:17 UTCidentified
W
2026年2月5日 4:18 UTCidentified
We are currently working on a fix for users experiencing download issues
2026年2月5日 4:24 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年2月5日 4:28 UTCresolved
This incident has been resolved.

Parts of Splice are unreachable or inoperable.

開始 2026年1月31日 1:20 UTC 54m

Pending

2026年1月31日 1:20 UTCinvestigating
We are currently investigating this issue.
2026年1月31日 1:36 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年1月31日 2:14 UTCresolved
This incident has been resolved.

Parts of Splice website, desktop application and INSTRUMENT are unreachable or inoperable

開始 2026年1月28日 22:29 UTC 1h 22m

Pending

2026年1月28日 22:29 UTCinvestigating
We are currently investigating.
2026年1月28日 22:34 UTCidentified
The issue has been identified and a fix is being implemented.
2026年1月28日 22:42 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年1月28日 23:51 UTCresolved
This incident has been resolved.

Splice Login is not Functional

開始 2025年11月18日 14:21 UTC 39m

Outage重大なインシデント

2025年11月18日 14:21 UTCinvestigating
We are currently investigating an issue where login on Splice.com is not functional. We are investigating the issue and will provide updates as they occur.
2025年11月18日 14:50 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年11月18日 15:00 UTCresolved
This incident has been resolved.

Issues logging in to Splice

開始 2025年11月16日 20:01 UTC 38m

Pending

2025年11月16日 20:01 UTCinvestigating
We are experiencing issues with login due to a third party outage
2025年11月16日 20:30 UTCmonitoring
We are seeing our systems recover and are continuing to monitor.
2025年11月16日 20:40 UTCresolved
This incident has been resolved.

On-boarding survey is being triggered too often

開始 2025年11月14日 19:52 UTC 11m

Pending

2025年11月14日 19:52 UTCinvestigating
We are currently investigating this issue.
2025年11月14日 19:59 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年11月14日 20:04 UTCresolved
This incident has been resolved.

Free plugins are not downloadable

開始 2025年11月10日 19:00 UTC 2h 6m

Pending

2025年11月10日 19:00 UTCinvestigating
We are currently investigating this issue.
2025年11月10日 21:06 UTCresolved
Root cause has been found and the issue is now resolved.

Logged in users may have issues accessing plugin product pages

開始 2025年11月5日 16:53 UTC 6m

Pending

2025年11月5日 16:53 UTCinvestigating
The problem change has been identified and is being rolled back.
2025年11月5日 16:59 UTCresolved
The incident is resolved--plugin description pages are again accessible to all users.

Investigating Issue with degraded performance due to the AWS outages

開始 2025年10月20日 20:18 UTC 15h 52m

Pending

2025年10月20日 20:18 UTCinvestigating
Several pages and experiences across the Splice.com site are experiencing degraded performance due to the AWS outages affecting downstream services including LaunchDarkly.
2025年10月20日 23:23 UTCinvestigating
We're continuing to see and address issues related to AWS outages, we will provide another update in 1 hour
2025年10月21日 0:34 UTCmonitoring
We're continuing to see degraded load times due to ongoing issues with LaunchDarkly. We'll continue to monitor and provide updates as we get them.
2025年10月21日 12:10 UTCresolved
This incident has been resolved.

Users unable to view or make changes to current plans

開始 2025年10月8日 15:44 UTC 29m

Pending

2025年10月8日 15:44 UTCidentified
We have identified the issue and are working on a fix
2025年10月8日 16:11 UTCmonitoring
A fix has been implemented and we are monitoring results
2025年10月8日 16:13 UTCresolved
This incident has been resolved.

Sample audio not playing on some iPhone configurations

開始 2025年9月17日 16:21 UTC 2h 25m

Pending

2025年9月17日 16:21 UTCinvestigating
We are currently investigating this issue.
2025年9月17日 18:46 UTCresolved
This incident has been resolved.

L2: Splice.com /sounds routes are experiencing higher than normal latency.

開始 2025年8月25日 16:01 UTC 1h 2m

Outage重大なインシデント

2025年8月25日 16:01 UTCinvestigating
Latency already appears to be dropping back down to normal levels. We are currently investigating the cause of the spike.
2025年8月25日 16:31 UTCmonitoring
Latency for pages on Splice.com has dropped back to normal levels, however we are still seeing a high error rate on Splice Mobile. The incident may be related to a spike in Cloudflare outages.
2025年8月25日 17:02 UTCresolved
The incident has been resolved.

Some plugins presets pages are unavailable

開始 2025年7月24日 19:28 UTC 1h 4m

Pending

2025年7月24日 19:28 UTCinvestigating
Navigating to some plugins presets pages results in an error. We are investigating
2025年7月24日 19:39 UTCidentified
The issue has been identified and a fix is being implemented.
2025年7月24日 20:22 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年7月24日 20:33 UTCresolved
This incident has been resolved.

The Label Details Page is experiencing styling issues

開始 2025年7月14日 16:34 UTC 28m

Pending

2025年7月14日 16:34 UTCidentified
The issue has been identified and a fix is being implemented.
2025年7月14日 16:46 UTCmonitoring
The issue is also affecting the charts page.
2025年7月14日 17:02 UTCresolved
This incident has been resolved.

splice.com unresponsive

開始 2025年5月29日 16:15 UTC 43m

Pending

2025年5月29日 16:15 UTCinvestigating
We have restored service for the moment but are still investigating this issue.
2025年5月29日 16:55 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年5月29日 16:58 UTCresolved
This incident has been resolved.

Splice の障害履歴 | Uptimus