Stark Bank の障害履歴

1. 2026年8月19日 22:26 UTCinvestigating

   現在、この問題を調査中です.

2. 2026年8月19日 23:53 UTCidentified

   問題が特定され、修正が実装されています.

3. 2026年8月20日 3:18 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年8月3日 14:56 UTCinvestigating

   API の 400 エラーが発生する転送の生成に不安定性がありました

2. 2026年8月3日 14:57 UTCidentified

   問題が特定され、修正が展開される

3. 2026年8月3日 14:59 UTCresolved

   事件は解決しました

公式のインシデント更新を自動翻訳しています。

1. 2026年5月11日 15:57 UTCidentified

   We are currently experiencing an issue with our acquiring service that is preventing some Visa transactions from being approved. All other card networks are operating normally. Our team is actively working with Visa to resolve this as quickly as possible.

2. 2026年5月12日 15:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年5月12日 19:28 UTCresolved

   This incident has been resolved.

1. 2026年4月21日 16:21 UTCresolved

   The status of some Transfers and BrcodePayments experienced a delay in updates between 12:35 and 12:55 BRT. The incident has been resolved and all statuses are now reflecting correctly. No transactions were lost or affected, only the status updates were delayed during this window.

1. 2026年4月14日 15:59 UTCidentified

   There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

2. 2026年4月14日 16:18 UTCidentified

   The issue has been identified as an instability with our settlement bank.

3. 2026年4月14日 17:21 UTCresolved

   This incident has been resolved.

1. 2026年4月11日 23:14 UTCresolved

   We observed widespread system instability across our infrastructure, resulting in elevated error rates. The incident occurred from 11:02 on April 10th until 00:22 on April 11th. The issue has been mitigated and services have returned to normal operation.

1. 2026年4月11日 3:33 UTCresolved

   We are currently investigating this issue.

1. 2026年3月1日 3:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 2026年3月1日 3:27 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年3月1日 23:24 UTCresolved

   This incident has been resolved.

1. 2026年2月13日 18:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 2026年2月13日 18:24 UTCresolved

   This incident has been resolved.

1. 2026年1月22日 21:03 UTCresolved

   This incident has been resolved.

1. 2026年1月22日 18:36 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026年1月22日 18:37 UTCresolved

   This incident has been resolved.

1. 2026年1月19日 17:48 UTCmonitoring

   We are currently experiencing a Pix instability due to an issue in the Central Bank’s systems. Our team is monitoring the situation and will provide updates as more information becomes available.

2. 2026年1月19日 17:51 UTCmonitoring

   The current issue is affecting the Central Bank’s DICT system, preventing the use of Pix keys in any capacity.

3. 2026年1月19日 18:13 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026年1月19日 18:20 UTCresolved

   This incident has been resolved.

1. 2025年12月16日 22:35 UTCresolved

   Between 10/dez 18:50 and 11/12 09:30 (GMT-3), some card purchase transactions were not approved due to an internal issue in the acquiring authorization flow. The issue was resolved, and all systems have been operating normally since then.

1. 2025年11月5日 11:32 UTCinvestigating

   There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

2. 2025年11月5日 12:15 UTCresolved

   This incident has been resolved.

1. 2025年10月30日 19:39 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 2025年10月30日 19:52 UTCresolved

   This incident has been resolved.

1. 2025年10月24日 14:06 UTCinvestigating

   There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.

2. 2025年10月24日 14:25 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025年10月24日 14:44 UTCresolved

   This incident has been resolved.

1. 2025年10月23日 19:33 UTCinvestigating

   We’re currently investigating an instability in the provider postal code lookup service, which affects only the address search step in physical card requests.

2. 2025年10月23日 20:02 UTCmonitoring

   After further investigation, we identified that the issue was caused by an instability in our provider’s services. The service now appears to have stabilized, and our team is currently monitoring to ensure everything remains fully operational.

3. 2025年10月24日 13:02 UTCresolved

   We have been monitoring the provider’s service since yesterday, and it has remained stable during this period. As the functionality has been consistently operating as expected, we are now marking this incident as resolved.

1. 2025年10月6日 21:43 UTCinvestigating

   We are currently investigating this issue.

2. 2025年10月6日 21:43 UTCmonitoring

   We are monitoring

3. 2025年10月6日 23:11 UTCresolved

   This incident has been resolved.

1. 2025年9月29日 14:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 2025年9月29日 14:41 UTCresolved

   This incident has been resolved.

1. 2025年9月23日 21:21 UTCinvestigating

   There is an instability in processing Pix operations.

2. 2025年9月23日 21:46 UTCresolved

   This incident has been resolved.