Sync の障害履歴

1. 2026年9月9日 3:43 UTCinvestigating

   アップロードとダウンロードのエラーが増加し、現在問題を探しています.

2. 2026年9月9日 5:31 UTCinvestigating

   この問題は引き続き調査中です。

3. 2026年9月9日 8:21 UTCidentified

   問題が特定され、修正が実装されています.

4. 2026年9月9日 10:21 UTCmonitoring

   修正を実装し、結果を監視しています.

5. 2026年9月9日 11:17 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月3日 4:15 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue. This is impacting upload and download

2. 2026年7月3日 4:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月3日 16:25 UTCresolved

   This incident has been resolved.

1. 2026年5月27日 17:03 UTCinvestigating

   We are currently investigating an issue affecting login and uploads in the Sync web panel.

2. 2026年5月27日 17:05 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年5月27日 17:11 UTCresolved

   This incident has been resolved.

1. 2026年5月25日 14:32 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 2026年5月25日 14:52 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年5月25日 16:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年5月25日 17:17 UTCresolved

   This incident has been resolved.

1. 2026年5月5日 17:14 UTCmonitoring

   One of our upstream providers will be performing emergency maintenance to address a network degradation impacting a subset of our users. Affected users may experience intermittent connection issues n this period. We will continue to monitor and provide updates.

2. 2026年5月5日 21:10 UTCresolved

   This incident has been resolved.

1. 2026年5月1日 18:51 UTCidentified

   We're experiencing an elevated level of errors when attempting to preview a MS Word or Powerpoint document and are currently looking into the issue.

2. 2026年5月1日 21:59 UTCmonitoring

   A temporary fix has been implemented. We are currently monitoring the issue.

3. 2026年5月2日 1:24 UTCresolved

   This incident has been resolved.

1. 2026年3月6日 12:56 UTCinvestigating

   We are currently investigating a login issue affecting the iOS and Android mobile apps

2. 2026年3月6日 15:02 UTCresolved

   This incident has been resolved.

1. 2025年12月21日 19:56 UTCinvestigating

   We are aware of a problem that is preventing users from logging in to the Sync iOS and Android apps and are investigating.

2. 2025年12月22日 3:23 UTCinvestigating

   We are continuing further investigation into the ongoing mobile login problem and can confirm it is affecting a subset of our mobile app users

3. 2025年12月22日 14:59 UTCinvestigating

   We have received some reports of connection issues on the Sync Windows and MacOS apps and are investigating.

4. 2025年12月22日 15:37 UTCinvestigating

   We are continuing to investigate this issue.

5. 2025年12月23日 7:21 UTCresolved

   A new release is now available for the mobile apps that have resolved the issue.

1. 2025年12月2日 15:04 UTCinvestigating

   THIS IS A DRILL: We are investigating the issue.

2. 2025年12月2日 15:04 UTCidentified

   THIS IS A DRILL: We have identified the issue.

3. 2025年12月2日 15:05 UTCidentified

   THIS IS A DRILL: We are monitoring the issue.

4. 2025年12月2日 15:06 UTCmonitoring

   THIS IS A DRILL: We are monitoring the issue.

5. 2025年12月2日 15:06 UTCresolved

   THIS IS A DRILL: This issue is resolved.

1. 2025年11月18日 13:32 UTCinvestigating

   We're experiencing an elevated level of Control Panel and Web Site errors due to an issue with an upstream provider. We are currently investigating the issue further.

2. 2025年11月18日 13:44 UTCidentified

   We have been informed that our upstream provider has identified the issue and is implementing a fix.

3. 2025年11月18日 14:38 UTCidentified

   We are continuing to work on this issue, we are in the process of mitigating the upstream issue.

4. 2025年11月18日 14:48 UTCmonitoring

   A fix has been implemented by our upstream, we are currently monitoring.

5. 2025年11月18日 16:18 UTCresolved

   This incident has been resolved.

1. 2025年10月1日 17:01 UTCinvestigating

   We are currently investigating an issue where the desktop app may show your device is suspended

2. 2025年10月1日 17:02 UTCresolved

   This incident has been resolved.

1. 2025年8月5日 17:36 UTCresolved

   Some users may be unable to log in to Sync.

1. 2025年7月8日 17:05 UTCresolved

   Issue has been resolved.

1. 2025年6月26日 13:42 UTCinvestigating

   We will be undergoing scheduled maintenance during this time. Users will experience elevated issues or see an error message while logging in or managing files during this time.

2. 2025年6月26日 19:03 UTCidentified

   We are working to resolve an outage in our systems, the cause has been identified and a fix is underway

3. 2025年6月26日 19:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results. Billing and subscription management features continue to be impacted.

4. 2025年6月26日 22:28 UTCmonitoring

   Billing and subscription management has been restored. A small number of users may continue to experience issues - we are continuing to work to resolve these as quickly as possible.

5. 2025年6月27日 1:57 UTCresolved

   This incident has been resolved.

1. 2025年5月28日 19:41 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 2025年5月28日 19:41 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025年5月28日 20:16 UTCidentified

   The issue has been identified, a fix is being implemented.

4. 2025年5月28日 20:58 UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

5. 2025年5月29日 2:04 UTCresolved

   This incident has been resolved.

1. 2025年3月12日 19:59 UTCinvestigating

   Some users maybe unable to login and manage their files. Our team is working to identify and resolve this issue.

2. 2025年3月12日 21:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年3月12日 22:21 UTCresolved

   This incident has been resolved.

1. 2025年2月18日 2:00 UTCinvestigating

   We are experiencing elevated errors

2. 2025年2月18日 2:59 UTCresolved

   This incident has been resolved

1. 2025年2月11日 17:15 UTCinvestigating

   We are seeing elevated error rates and are currently looking into the issue.

2. 2025年2月11日 17:26 UTCinvestigating

   A change has been implemented and we are currently monitoring its impact.

3. 2025年2月11日 17:26 UTCmonitoring

   A change has been implemented, and we are currently monitoring its impact.

4. 2025年2月11日 22:14 UTCresolved

   This incident has been resolved.

1. 2024年12月20日 20:17 UTCinvestigating

   THIS IS A DRILL: We are investigating the issue.

2. 2024年12月20日 20:17 UTCidentified

   THIS IS A DRILL: We have identified the issue.

3. 2024年12月20日 20:18 UTCmonitoring

   THIS IS A DRILL: We are monitoring the issue.

4. 2024年12月20日 20:19 UTCresolved

   THIS IS A DRILL: This issue is resolved.

1. 2024年9月11日 21:03 UTCinvestigating

   Some users maybe unable to login and manage their files. Our team is working to identify and resolve this issue.

2. 2024年9月11日 22:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024年9月11日 23:28 UTCresolved

   This incident has been resolved.