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Taxjar の障害履歴

50 Taxjar incidents · 2019年1月 — official updates, affected components, duration and resolution details.

現在のステータスに戻る

Our Intuit Quickbooks integration is reporting errors / disconnected

開始 2026年3月26日 13:45 UTC 2h 0m

Pending

影響を受けたコンポーネント

TaxJar Reporting

2026年3月26日 15:16 UTCinvestigating
We are currently investigating this issue.
2026年3月26日 15:17 UTCidentified
The issue has been identified and a fix is being implemented.
2026年3月26日 15:44 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年3月26日 15:45 UTCresolved
This incident is resolved.

Degraded TaxJar API

開始 2026年2月28日 23:00 UTC 0m

Pending

2026年3月1日 4:11 UTCresolved
Starting at around 6pm EST today TaxJar customers making calls to /v2/customers or other endpoints with a customer_id included received 5xx errors. This was caused by a networking issue that was resolved around 10:50pm EST. We apologize for the degradation in service.

Incorrect Tax Calculations

開始 2024年11月20日 19:00 UTC 0m

Pending

2024年11月20日 21:44 UTCresolved
TaxJar API Users experienced a period of calculations returning $0 rates. The issue has been corrected. The duration of the issue was from 2:11 PM Eastern Time to 4:36 PM Eastern Time.

We are investigating reports of users receiving an unusually high volume of emails from the TaxJar Reporting Application

開始 2024年11月20日 14:33 UTC 2h 25m

Pending

影響を受けたコンポーネント

TaxJar Reporting

2024年11月20日 14:33 UTCinvestigating
We are currently investigating this issue.
2024年11月20日 16:20 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2024年11月20日 16:59 UTCresolved
This incident has been resolved.

Elevated API Errors

開始 2023年4月25日 16:35 UTC 0m

Issues軽微なインシデント

影響を受けたコンポーネント

Tax Calculations APIOther API ServicesTransaction Push APITax Rates API

2023年4月25日 16:35 UTCinvestigating
TaxJar API users experienced a period of elevated API errors today around 12:13 pm Eastern time. The problem was identified and resolved by 12:26 pm Eastern time.
2023年4月25日 16:35 UTCresolved
This incident has been resolved.

TaxJar Reporting Issues

開始 2022年8月31日 19:26 UTC 1h 1m

Issues軽微なインシデント

影響を受けたコンポーネント

TaxJar Reporting

2022年8月31日 19:26 UTCinvestigating
We are actively investigating an issue regarding account updates.
2022年8月31日 20:27 UTCresolved
This incident has been resolved.

TaxJar Reporting - Performance Issue

開始 2022年8月17日 15:30 UTC 18m

Issues軽微なインシデント

2022年8月17日 20:07 UTCresolved
This incident has been resolved

TaxJar Reporting - Performance Issue

開始 2022年8月16日 1:12 UTC 35m

Issues軽微なインシデント

影響を受けたコンポーネント

Tax Calculations APITaxJar ReportingTransaction Push API

2022年8月16日 1:12 UTCinvestigating
We are currently investigating this issue.
2022年8月16日 1:47 UTCresolved
This incident has been resolved.

TaxJar Reporting - Dashboard Performance Issue

開始 2022年7月23日 16:34 UTC 39m

Issues軽微なインシデント

影響を受けたコンポーネント

TaxJar Reporting

2022年7月23日 16:34 UTCinvestigating
We are currently investigating this issue.
2022年7月23日 16:36 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2022年7月23日 17:13 UTCresolved
This incident has been resolved.

TaxJar Reporting - Dashboard Performance Issues

開始 2022年7月15日 20:03 UTC 9m

Issues軽微なインシデント

影響を受けたコンポーネント

TaxJar Reporting

2022年7月15日 20:03 UTCmonitoring
We have identified an issue with TaxJar Reporting UI performance and are implementing a fix.
2022年7月15日 20:12 UTCresolved
This incident has been resolved.

TaxJar Reporting - Dashboard Performance Issues

開始 2022年7月7日 16:48 UTC 3h 26m

Issues軽微なインシデント

影響を受けたコンポーネント

TaxJar Reporting

2022年7月7日 16:48 UTCmonitoring
We have identified an issue with TaxJar Reporting UI performance and are implementing a fix.
2022年7月7日 20:14 UTCresolved
This incident has been resolved.

TaxJar App

開始 2022年6月29日 17:25 UTC 13m

Outage重大なインシデント

影響を受けたコンポーネント

Tax Calculations APITaxJar ReportingTransaction Push APITax Rates API

2022年6月29日 17:25 UTCidentified
This issue has been identified and a fix is being implemented.
2022年6月29日 17:30 UTCidentified
We are continuing to work on a fix for this issue.
2022年6月29日 17:34 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2022年6月29日 17:37 UTCresolved
This incident has been resolved.

Elevated API Response Times

開始 2022年6月15日 20:08 UTC 1h 33m

Issues軽微なインシデント

影響を受けたコンポーネント

Tax Calculations APITaxJar ReportingTransaction Push API

2022年6月15日 20:08 UTCinvestigating
We are currently investigating this issue.
2022年6月15日 21:40 UTCidentified
The issue has been identified and a fix is being implemented.
2022年6月15日 21:40 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2022年6月15日 21:40 UTCmonitoring
We are continuing to monitor for any further issues.
2022年6月15日 21:42 UTCresolved
This incident has been resolved.

Elevated API Errors

開始 2022年2月8日 12:00 UTC 0m

Pending

2022年2月8日 12:45 UTCresolved
TaxJar API users experienced a period of elevated API errors today around 7:01 am EST. The problem was identified and resolved by 7:24 am EST.

Third party hosting provider issues

開始 2021年12月22日 13:29 UTC 1h 1m

Outage重大なインシデント

影響を受けたコンポーネント

Tax Calculations APIOther API ServicesTaxJar ReportingTransaction Push APITax Rates APITaxJar Autofile

2021年12月22日 13:29 UTCmonitoring
We are currently monitoring 3rd party vendor issues. Hosting vendor is experiencing an outage.
2021年12月22日 13:41 UTCmonitoring
We are continuing to monitor for any further issues.
2021年12月22日 13:53 UTCmonitoring
A fix for Tax Calculations and TaxJar Reporting was applied at 8:33 EST. We will continue to monitor for additional issues.
2021年12月22日 14:30 UTCresolved
This incident has been resolved.

Increased service errors

開始 2021年12月22日 12:30 UTC 0m

Pending

2021年12月22日 13:04 UTCresolved
We are investigating increased service errors.

Third party hosting provider issues

開始 2021年12月8日 0:02 UTC 1h 31m

Issues軽微なインシデント

影響を受けたコンポーネント

Tax Calculations API

2021年12月8日 0:02 UTCmonitoring
Our 3rd party hosting provider has identified an issue that is causing elevated errors in API responses. We are continuing to monitor for additional issues.
2021年12月8日 0:19 UTCmonitoring
We are continuing to monitor the situation with our third party hosting provider that is causing elevated errors in API responses.. They have identified the root cause of the issue and are working towards resolution. At this time we still do not have an ETA for resolution.
2021年12月8日 0:49 UTCmonitoring
Our 3rd party hosting provider has applied a fix relating to increased errors in API responses. We are continuing to monitor.
2021年12月8日 1:33 UTCresolved
Since the 3rd party hosting provider has implemented the fix, we have seen significant drop in errors for API Responses. At this time our services look like they have returned to normal. We will continue to monitor for additional issues.

Third party hosting provider issues.

開始 2021年12月7日 16:56 UTC 5h 12m

Outage致命的なインシデント

影響を受けたコンポーネント

Tax Calculations APIOther API ServicesTaxJar ReportingTransaction Push APITax Rates API

2021年12月7日 16:56 UTCmonitoring
We are currently monitoring potential 3rd party vendor issues.
2021年12月7日 17:59 UTCmonitoring
Hosting vendor is experiencing major outage.
2021年12月7日 21:07 UTCmonitoring
We are continuing to monitor the situation with our third party hosting provider. They have identified the root cause of the issue and are working towards resolution. At this time we still do not have an ETA for resolution. We can confirm that while our API success rate has improved, users are still experiencing increased error rates.
2021年12月7日 21:33 UTCmonitoring
We are continuing to monitor the situation with our third party hosting provider. They have identified the root cause of the issue and are working towards resolution. At this time we still do not have an ETA for resolution. We are continuing to see improvements in application and API response.
2021年12月7日 22:08 UTCresolved
We now see significant improvements in application and API response. At this time our services look like they have returned to normal. We will continue to monitor for additional issues.

Elevated API Errors

開始 2021年10月11日 18:30 UTC 0m

Pending

2021年10月11日 19:12 UTCresolved
TaxJar API users experienced a brief period of elevated API errors today around 2:35pm EST. The problem was immediately detected and resolved.

Elevated API Response times.

開始 2021年9月10日 19:34 UTC 4h 27m

Issues軽微なインシデント

影響を受けたコンポーネント

Tax Calculations APITax Rates API

2021年9月10日 20:30 UTCinvestigating
We are continuing to investigate this issue.
2021年9月10日 21:38 UTCinvestigating
We are currently investigating this issue.
2021年9月11日 0:01 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2021年9月11日 0:01 UTCresolved
This incident has been resolved.

Taxjar の障害履歴 | Uptimus