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Timeclock Plus の障害履歴

50 Timeclock Plus incidents · 2023年6月 — official updates, affected components, duration and resolution details.

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TimeClock Plus Application Performance Degradation

開始 2026年6月22日 14:24 UTC 1d 0h

Pending

影響を受けたコンポーネント

Prod07.tcplusondemand.comProd62.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comProd66.tcplusondemand.comPHR4.tcplusondemand.comProd65.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comProd64.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingHumanity SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comWhenToWorkGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd63.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comHumanity TimeProd35.tcplusondemand.comProd02.tcplusondemand.comProd67.tcplusondemand.com

2026年6月22日 14:24 UTCinvestigating
We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users. The disruption is related to our network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this. We will provide more details as soon as more information becomes available.
2026年6月22日 14:29 UTCidentified
The issue has been identified and a fix is being implemented.
2026年6月22日 17:00 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年6月23日 15:07 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

開始 2026年5月26日 18:48 UTC 31m

Outage重大なインシデント

影響を受けたコンポーネント

Prod61.tcplusondemand.com

2026年5月26日 18:48 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2026年5月26日 19:18 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年5月26日 19:18 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

開始 2026年5月18日 13:05 UTC 4h 53m

Issues軽微なインシデント

影響を受けたコンポーネント

Prod63.tcplusondemand.com

2026年5月18日 13:05 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2026年5月18日 14:17 UTCinvestigating
We are continuing to investigate this issue.
2026年5月18日 14:55 UTCinvestigating
We will be performing urgent maintenance between 10:15AM CDT and 10:45AM CDT. During this time, customers will experience a brief period of downtime.
2026年5月18日 15:35 UTCinvestigating
Maintenance has been completed. We are verifying application performance.
2026年5月18日 15:41 UTCidentified
The issue has been identified and a fix is being implemented.
2026年5月18日 15:58 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年5月18日 17:58 UTCresolved
This incident has been resolved.

Application Performance Degradation/Outage

開始 2026年5月8日 0:47 UTC 3d 12h

Outage重大なインシデント

影響を受けたコンポーネント

Prod25.tcplusondemand.com

2026年5月8日 0:47 UTCinvestigating
We are aware of reports of elevated response times and intermittent errors affecting some users. We have identified the issue as stemming from our infrastructure provider and are actively monitoring while they work toward resolution. Updates to follow.
2026年5月8日 1:52 UTCinvestigating
We are continuing to investigate this issue.
2026年5月8日 13:55 UTCidentified
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back. We sincerely apologize for the disruption and thank you for your continued patience.
2026年5月8日 17:08 UTCidentified
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.
2026年5月8日 19:01 UTCidentified
Access has been restored for customers on Prod60. Some customers may experience 1-3 hours of data loss depending on working hours. If you have experienced data loss, please reach out to our support team at 325-223-9300 or Support@TCPSoftware.com for assistance.
2026年5月8日 20:54 UTCidentified
Access has been restored for most customers on Prod25. We are still working to restore access for a subset of customers. Some customers will be subject to data loss due to the outage. If you have experienced data loss, please reach out to our support team at 325-223-9300 or Support@TCPSoftware.com for assistance.
2026年5月8日 22:58 UTCmonitoring
All systems are working normally. We will continue to monitor performance over the weekend. Additional information will posted as it becomes available.
2026年5月9日 21:18 UTCmonitoring
We will be performing additional maintenance on Prod25 that will result in a short period of downtime (10-15 minutes). This will be completed in the next 1-2 hours. A follow-up message will be posted when the maintenance begins and when the maintenance is completed.
2026年5月11日 13:33 UTCresolved
This incident has been resolved.

TimeClock Plus Application Performance Degradation

開始 2026年2月23日 23:05 UTC 15h 43m

Issues軽微なインシデント

影響を受けたコンポーネント

Prod61.tcplusondemand.com

2026年2月23日 23:05 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2026年2月24日 3:10 UTCidentified
The issue has been identified and a fix is being implemented.
2026年2月24日 3:46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年2月24日 14:48 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

開始 2026年2月17日 12:39 UTC 4d 6h

Outage致命的なインシデント

影響を受けたコンポーネント

Prod64.tcplusondemand.com

2026年2月17日 12:39 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2026年2月17日 13:58 UTCinvestigating
We are continuing to investigate this issue.
2026年2月17日 14:41 UTCinvestigating
The TimeClock Plus application performance has stabilized. We are continuing to investigate the root cause and will provide further updates as information becomes available.
2026年2月17日 23:08 UTCinvestigating
The TimeClock Plus application performance remains stable. We are continuing to investigate the root cause and will provide further updates as information becomes available.
2026年2月18日 14:32 UTCidentified
The issue has been identified and a fix is being implemented.
2026年2月19日 14:19 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年2月21日 19:14 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

開始 2026年2月3日 15:42 UTC 3h 23m

Outage重大なインシデント

影響を受けたコンポーネント

Prod63.tcplusondemand.com

2026年2月3日 15:42 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2026年2月3日 15:42 UTCidentified
The issue has been identified and a fix is being implemented.
2026年2月3日 16:01 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2026年2月3日 16:41 UTCmonitoring
We are continuing to monitor for any further issues.
2026年2月3日 19:05 UTCresolved
This incident has been resolved.

Aladtec Application Outage

開始 2025年12月21日 19:19 UTC 1h 37m

Outage重大なインシデント

影響を受けたコンポーネント

Aladtec Scheduling

2025年12月21日 19:19 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025年12月21日 19:43 UTCidentified
The issue has been identified and a fix is being implemented.
2025年12月21日 20:39 UTCidentified
We are continuing to work on a fix for this issue.
2025年12月21日 20:48 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年12月21日 20:56 UTCresolved
This incident has been resolved.

TimeClock Plus PrismHR2 Application Disruption

開始 2025年10月8日 16:32 UTC 41m

Outage重大なインシデント

影響を受けたコンポーネント

PHR2.tcplusondemand.com

2025年10月8日 16:32 UTCidentified
The issue has been identified and a fix is being implemented.
2025年10月8日 17:08 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年10月8日 17:13 UTCresolved
This incident has been resolved.

Degraded Application Performance

開始 2025年10月2日 14:42 UTC 1h 57m

Issues軽微なインシデント

影響を受けたコンポーネント

Prod07.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comPHR4.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingHumanity SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.com

2025年10月2日 14:42 UTCinvestigating
We are currently experiencing degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible.
2025年10月2日 15:02 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年10月2日 16:39 UTCresolved
This incident has been resolved. Degraded performance was due to an issue with our Web Application Firewall provider. More information can be found here: https://www.cloudflarestatus.com/incidents/nz9nlcyz4qy4

Aladtec Outage

開始 2025年9月27日 9:32 UTC 1h 45m

Maintenanceメンテナンスイベント

影響を受けたコンポーネント

Aladtec Scheduling

2025年9月27日 9:32 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025年9月27日 11:05 UTCidentified
The issue has been identified and a fix is being implemented.
2025年9月27日 11:14 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年9月27日 11:17 UTCresolved
This incident has been resolved.

Aladtec Outage

開始 2025年9月2日 0:08 UTC 24m

Pending

影響を受けたコンポーネント

Aladtec Scheduling

2025年9月2日 0:08 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025年9月2日 0:32 UTCresolved
This incident has been resolved.

TimeClock Plus Group10-2 Application Disruption

開始 2025年8月22日 5:04 UTC 18m

Outage重大なインシデント

影響を受けたコンポーネント

Group10-2.tcplusondemand.com

2025年8月22日 5:04 UTCinvestigating
We are currently investigating this issue.
2025年8月22日 5:10 UTCidentified
The issue has been identified and a fix is being implemented.
2025年8月22日 5:16 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年8月22日 5:21 UTCresolved
This incident has been resolved.

Service Provider Degradation

開始 2025年8月21日 18:07 UTC 2h 2m

Issues軽微なインシデント

影響を受けたコンポーネント

Prod07.tcplusondemand.comGroup2.tcplusondemand.comProd29.tcplusondemand.comProd38.tcplusondemand.comGroup12.tcplusondemand.comGroup3.tcplusondemand.comProd03.tcplusondemand.comPHR9.tcplusondemand.comPHR1.tcplusondemand.comScheduleAnywhere SchedulingProd24.tcplusondemand.comPHR7.tcplusondemand.comProd39.tcplusondemand.comPHR4.tcplusondemand.comProd34.tcplusondemand.comGroup4.tcplusondemand.comProd15.tcplusondemand.comProd22.tcplusondemand.comProd04.tcplusondemand.comProd01.tcplusondemand.comPHR2.tcplusondemand.comProd11.tcplusondemand.comProd40.tcplusondemand.comProd25.tcplusondemand.comProd42.tcplusondemand.comAladtec SchedulingGroup10.tcplusondemand.comPHR8.tcplusondemand.comProd23.tcplusondemand.comPHR6.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comGroup1.tcplusondemand.comGroup5.tcplusondemand.comProd60.tcplusondemand.comProd26.tcplusondemand.comProd12.tcplusondemand.comProd09.tcplusondemand.comPHR5.tcplusondemand.comProd30.tcplusondemand.comProd16.tcplusondemand.comProd32.tcplusondemand.comProd33.tcplusondemand.comInstaSub Substitute ManagementProd28.tcplusondemand.comGroup10-2.tcplusondemand.comProd37.tcplusondemand.comProd18.tcplusondemand.comProd61.tcplusondemand.comProd10.tcplusondemand.comProd27.tcplusondemand.comProd36.tcplusondemand.comProd43.tcplusondemand.comPHR3.tcplusondemand.comProd05.tcplusondemand.comProd35.tcplusondemand.comProd02.tcplusondemand.com

2025年8月21日 18:07 UTCinvestigating
We are currently experiencing service degradation and elevated error rates impacting multiple services. This is due to a reported issue with our web application firewall provider. We apologize for any disruption this may be causing to your workflow. We will provide our next update as new information becomes available.
2025年8月21日 18:35 UTCidentified
Our Web Application Firewall provider has identified the issue and is working to implement a fix.
2025年8月21日 19:46 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年8月21日 20:09 UTCresolved
This incident has been resolved.

TimeClock Plus Automation Service Disruption

開始 2025年8月11日 22:07 UTC 1h 24m

Issues軽微なインシデント

影響を受けたコンポーネント

Prod07.tcplusondemand.comProd34.tcplusondemand.comProd25.tcplusondemand.comProd06.tcplusondemand.comProd31.tcplusondemand.comProd28.tcplusondemand.com

2025年8月11日 22:07 UTCinvestigating
We are investigating reports of customers experiencing automation service disruption. We are working to identify the issue and the impact across our server fleet.
2025年8月11日 22:28 UTCidentified
The issue has been identified and a fix is being implemented.
2025年8月11日 23:26 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年8月11日 23:31 UTCresolved
This incident has been resolved.

Aladtec Application Outage

開始 2025年8月1日 15:37 UTC 3h 23m

Outage重大なインシデント

影響を受けたコンポーネント

Aladtec Scheduling

2025年8月1日 15:37 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025年8月1日 17:02 UTCidentified
The issue has been identified and a fix is being implemented.
2025年8月1日 17:09 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年8月1日 19:00 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

開始 2025年7月29日 17:31 UTC 56m

Outage致命的なインシデント

影響を受けたコンポーネント

Prod60.tcplusondemand.com

2025年7月29日 17:31 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025年7月29日 17:44 UTCidentified
The issue has been identified and a fix is being implemented.
2025年7月29日 17:54 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年7月29日 18:27 UTCresolved
This incident has been resolved.

Aladtec Application Outage

開始 2025年6月24日 11:38 UTC 1h 21m

Pending

影響を受けたコンポーネント

Aladtec Scheduling

2025年6月24日 11:38 UTCinvestigating
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available. Components affected: secure15.aladtec.com
2025年6月24日 12:10 UTCidentified
The issue has been identified and a fix is being implemented.
2025年6月24日 12:12 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年6月24日 13:00 UTCresolved
This incident has been resolved.

TimeClock Plus Application Outage

開始 2025年6月18日 16:40 UTC 3h 44m

Outage致命的なインシデント

影響を受けたコンポーネント

Group1.tcplusondemand.com

2025年6月18日 16:40 UTCinvestigating
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025年6月18日 16:55 UTCidentified
The issue has been identified and a fix is being implemented.
2025年6月18日 17:39 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年6月18日 20:24 UTCresolved
This incident has been resolved.

Aladtec Application Outage

開始 2025年6月13日 14:01 UTC 31m

Outage重大なインシデント

影響を受けたコンポーネント

Aladtec Scheduling

2025年6月13日 14:01 UTCinvestigating
We’re experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
2025年6月13日 14:10 UTCidentified
The issue has been identified and a fix is being implemented.
2025年6月13日 14:22 UTCmonitoring
A fix has been implemented and we are monitoring the results.
2025年6月13日 14:24 UTCmonitoring
We are continuing to monitor for any further issues.
2025年6月13日 14:32 UTCresolved
This incident has been resolved.

Timeclock Plus の障害履歴 | Uptimus