Timeclock Plus の障害履歴

1. 2026年8月26日 16:11 UTCinvestigating

   定期的なエクスポート機能を使用する際のエラーが発生します。 現在、根本原因を調査し、最新情報を配信します.

2. 2026年8月26日 16:30 UTCidentified

   問題が特定され、修正が実装されています.

3. 2026年8月26日 17:02 UTCmonitoring

   修正を実装し、結果を監視しています.

4. 2026年8月26日 21:01 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年6月22日 14:24 UTCinvestigating

   We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users. The disruption is related to our network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this. We will provide more details as soon as more information becomes available.

2. 2026年6月22日 14:29 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年6月22日 17:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年6月23日 15:07 UTCresolved

   This incident has been resolved.

1. 2026年5月26日 18:48 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 2026年5月26日 19:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年5月26日 19:18 UTCresolved

   This incident has been resolved.

1. 2026年5月18日 13:05 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 2026年5月18日 14:17 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年5月18日 14:55 UTCinvestigating

   We will be performing urgent maintenance between 10:15AM CDT and 10:45AM CDT. During this time, customers will experience a brief period of downtime.

4. 2026年5月18日 15:35 UTCinvestigating

   Maintenance has been completed. We are verifying application performance.

5. 2026年5月18日 15:41 UTCidentified

   The issue has been identified and a fix is being implemented.

6. 2026年5月18日 15:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 2026年5月18日 17:58 UTCresolved

   This incident has been resolved.

1. 2026年5月8日 0:47 UTCinvestigating

   We are aware of reports of elevated response times and intermittent errors affecting some users. We have identified the issue as stemming from our infrastructure provider and are actively monitoring while they work toward resolution. Updates to follow.

2. 2026年5月8日 1:52 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年5月8日 13:55 UTCidentified

   We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back. We sincerely apologize for the disruption and thank you for your continued patience.

4. 2026年5月8日 17:08 UTCidentified

   We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.

5. 2026年5月8日 19:01 UTCidentified

   Access has been restored for customers on Prod60. Some customers may experience 1-3 hours of data loss depending on working hours. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.

6. 2026年5月8日 20:54 UTCidentified

   Access has been restored for most customers on Prod25. We are still working to restore access for a subset of customers. Some customers will be subject to data loss due to the outage. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.

7. 2026年5月8日 22:58 UTCmonitoring

   All systems are working normally. We will continue to monitor performance over the weekend. Additional information will posted as it becomes available.

8. 2026年5月9日 21:18 UTCmonitoring

   We will be performing additional maintenance on Prod25 that will result in a short period of downtime (10-15 minutes). This will be completed in the next 1-2 hours. A follow-up message will be posted when the maintenance begins and when the maintenance is completed.

9. 2026年5月11日 13:33 UTCresolved

   This incident has been resolved.

1. 2026年2月23日 23:05 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 2026年2月24日 3:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年2月24日 3:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年2月24日 14:48 UTCresolved

   This incident has been resolved.

1. 2026年2月17日 12:39 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 2026年2月17日 13:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年2月17日 14:41 UTCinvestigating

   The TimeClock Plus application performance has stabilized. We are continuing to investigate the root cause and will provide further updates as information becomes available.

4. 2026年2月17日 23:08 UTCinvestigating

   The TimeClock Plus application performance remains stable. We are continuing to investigate the root cause and will provide further updates as information becomes available.

5. 2026年2月18日 14:32 UTCidentified

   The issue has been identified and a fix is being implemented.

6. 2026年2月19日 14:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 2026年2月21日 19:14 UTCresolved

   This incident has been resolved.

1. 2026年2月3日 15:42 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 2026年2月3日 15:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年2月3日 16:01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年2月3日 16:41 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2026年2月3日 19:05 UTCresolved

   This incident has been resolved.

1. 2025年12月21日 19:19 UTCinvestigating

   We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 2025年12月21日 19:43 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025年12月21日 20:39 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2025年12月21日 20:48 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2025年12月21日 20:56 UTCresolved

   This incident has been resolved.

1. 2025年10月8日 16:32 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025年10月8日 17:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年10月8日 17:13 UTCresolved

   This incident has been resolved.

1. 2025年10月2日 14:42 UTCinvestigating

   We are currently experiencing degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible.

2. 2025年10月2日 15:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年10月2日 16:39 UTCresolved

   This incident has been resolved. Degraded performance was due to an issue with our Web Application Firewall provider. More information can be found here: https://www.cloudflarestatus.com/incidents/nz9nlcyz4qy4

1. 2025年9月2日 0:08 UTCinvestigating

   We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 2025年9月2日 0:32 UTCresolved

   This incident has been resolved.

1. 2025年8月22日 5:04 UTCinvestigating

   We are currently investigating this issue.

2. 2025年8月22日 5:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025年8月22日 5:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年8月22日 5:21 UTCresolved

   This incident has been resolved.

1. 2025年8月21日 18:07 UTCinvestigating

   We are currently experiencing service degradation and elevated error rates impacting multiple services. This is due to a reported issue with our web application firewall provider. We apologize for any disruption this may be causing to your workflow. We will provide our next update as new information becomes available.

2. 2025年8月21日 18:35 UTCidentified

   Our Web Application Firewall provider has identified the issue and is working to implement a fix.

3. 2025年8月21日 19:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年8月21日 20:09 UTCresolved

   This incident has been resolved.

1. 2025年8月11日 22:07 UTCinvestigating

   We are investigating reports of customers experiencing automation service disruption. We are working to identify the issue and the impact across our server fleet.

2. 2025年8月11日 22:28 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025年8月11日 23:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年8月11日 23:31 UTCresolved

   This incident has been resolved.

1. 2025年8月1日 15:37 UTCinvestigating

   We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 2025年8月1日 17:02 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025年8月1日 17:09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年8月1日 19:00 UTCresolved

   This incident has been resolved.

1. 2025年7月29日 17:31 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 2025年7月29日 17:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025年7月29日 17:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年7月29日 18:27 UTCresolved

   This incident has been resolved.

1. 2025年6月24日 11:38 UTCinvestigating

   We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available. Components affected: secure15.aladtec.com

2. 2025年6月24日 12:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025年6月24日 12:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年6月24日 13:00 UTCresolved

   This incident has been resolved.

1. 2025年6月18日 16:40 UTCinvestigating

   We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 2025年6月18日 16:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025年6月18日 17:39 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年6月18日 20:24 UTCresolved

   This incident has been resolved.

1. 2025年6月13日 14:01 UTCinvestigating

   We’re experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

2. 2025年6月13日 14:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025年6月13日 14:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025年6月13日 14:24 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2025年6月13日 14:32 UTCresolved

   This incident has been resolved.