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    Vanilla Forums の障害履歴

    50 Vanilla Forums incidents · 2020年11月 — official updates, affected components, duration and resolution details.

    現在のステータスに戻る

    ブロッコリー2シェル

    開始 2026年10月26日 23:53 UTC · 進行中

    Pending
    1. 2026年10月26日 23:53 UTCmonitoring

      Broccoli2Shell は、開発を積極的に監視しています。 現在の評価に基づいて、Vanillaプラットフォームはこの時点で影響を受けません。 今後も、評価が変更された場合には、更新を監視・提供してまいります.

    公式のインシデント更新を自動翻訳しています。

    Emergency Maintenance

    開始 2026年5月1日 0:15 UTC · 1h 45m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    AWS Canada Central Webhooks & Queue SystemAWS Canada Central Enterprise Plan CommunitiesAWS US West Enterprise Plan CommunitiesAWS EU Central Webhook & Queue SystemAWS US West Corporate Plan CommunitiesAWS Canada Central Corporate Plan CommunitiesAWS US West Webhooks & Queue SystemAWS EU Central Corporate Plan CommunitiesAWS EU Central Enterprise Plan Communities
    1. 2026年5月1日 0:15 UTCidentified

      We are performing emergency maintenance on our infrastructure.

    2. 2026年5月1日 2:00 UTCresolved

      This incident has been resolved.

    Global Outage

    開始 2025年12月5日 9:07 UTC · 8m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    Cloudflare Load Balancing and Monitoring
    1. 2025年12月5日 9:07 UTCidentified

      Cloudflare appears to be having some issues and returning 500s.

    2. 2025年12月5日 9:15 UTCresolved

      This incident has been resolved.

    Analytics Dashboard Loading Errors

    開始 2025年9月23日 17:45 UTC · 2h 32m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    Keen IO Stream API
    1. 2025年9月23日 17:45 UTCinvestigating

      We are investigating intermittent issues with loading of Analytics Dashboards.

    2. 2025年9月23日 20:18 UTCresolved

      This incident has been resolved.

    Internet connectivity issues with Cloudflare and AWS

    開始 2025年8月22日 11:17 UTC · 36m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    AWS Canada Central Webhooks & Queue SystemVexxHost US West Corporate Plan CommunitiesVexxHost Canada Central Webhooks & Queue SystemVexxHost Canada Central Corporate Plan CommunitiesAWS Canada Central Enterprise Plan CommunitiesAWS US West Enterprise Plan CommunitiesVexxHost US West Enterprise Plan CommunitiesAWS US West Corporate Plan CommunitiesAWS Canada Central Corporate Plan CommunitiesVexxHost Canada Central Enterprise Plan CommunitiesVexxHost US West Webhooks & Queue SystemAWS EU Central Enterprise Plan Communities
    1. 2025年8月22日 11:17 UTCinvestigating

      We have identified some connectivity issue between our primary datacenter and Cloudflare and AWS, causing internal services to malfunction. We're investigating the cause.

    2. 2025年8月22日 11:48 UTCmonitoring

      Our hosting provider have fixed the issue and services are coming back online.

    3. 2025年8月22日 11:52 UTCresolved

      This incident has been resolved.

    Cloudflare DNS outage causing search outage for Vanilla sites

    開始 2025年7月14日 22:36 UTC · 25m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    AWS Canada Central Webhooks & Queue SystemVexxHost Canada Central Webhooks & Queue SystemAWS US West Enterprise Plan CommunitiesAWS Canada Central Corporate Plan CommunitiesVexxHost US West Webhooks & Queue SystemAWS EU Central Enterprise Plan Communities
    1. 2025年7月14日 22:36 UTCidentified

      Due to the Cloudflare DNS outage, Vanilla sites are experiencing outages with search. Our team is currently looking into implementing fixes.

    2. 2025年7月14日 23:01 UTCresolved

      This incident has been resolved.

    Network connectivity issues in YUL1/Montréal

    開始 2025年5月28日 21:46 UTC · 21m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    VexxHost Canada Central Webhooks & Queue SystemVexxHost Canada Central Corporate Plan CommunitiesVexxHost Canada Central Enterprise Plan Communities
    1. 2025年5月28日 21:46 UTCinvestigating

      A core switch went offline while performing maintenance with our hosting provider. Both parties are aware of the issue and actively working to bring it back online as soon as possible.

    2. 2025年5月28日 21:53 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2025年5月28日 21:53 UTCmonitoring

      The switch is back online, we're waiting for BGP/routing to settle. Connectivity to Cloudflare in particular is taking a moment to settle.

    4. 2025年5月28日 22:07 UTCresolved

      This incident has been resolved.

    Search & Job Queue Outage

    開始 2025年5月13日 13:55 UTC · 3h 6m

    Outage重大なインシデント
    影響を受けたコンポーネント
    VexxHost Canada Central Webhooks & Queue System
    1. 2025年5月13日 13:55 UTCinvestigating

      We are currently investigating this issue.

    2. 2025年5月13日 14:59 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2025年5月13日 15:40 UTCmonitoring

      Webhooks, notifications, and automation rules will be delayed by 2-3 hours.

    4. 2025年5月13日 17:01 UTCresolved

      This incident has been resolved.

    Latency Issues in YUL Data Center

    開始 2025年5月12日 5:25 UTC · 3h 34m

    Outage重大なインシデント
    影響を受けたコンポーネント
    VexxHost Canada Central Corporate Plan CommunitiesVexxHost Canada Central Enterprise Plan Communities
    1. 2025年5月12日 5:25 UTCinvestigating

      We are currently investigating issues with sites located on our YUL1 data center. Sites may be slow or inaccessible.

    2. 2025年5月12日 6:26 UTCidentified

      We are talking with Cloudflare's support, and they have confirmed seeing the same network issues as we identified to our origin. We are now awaiting resolution on their end.

    3. 2025年5月12日 7:09 UTCidentified

      We have identified the exact ISP causing our issues and are awaiting resolution. There is a routing loop along the way between Cloudflare and our datacenter.

    4. 2025年5月12日 8:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2025年5月12日 8:59 UTCresolved

      This incident has been resolved.

    Outage in YUL-1 (Montréal) Datacenter

    開始 2024年12月17日 0:35 UTC · 37m

    Outage重大なインシデント
    影響を受けたコンポーネント
    VexxHost Canada Central Webhooks & Queue SystemVexxHost Canada Central Corporate Plan CommunitiesSupport ForumVexxHost Canada Central Enterprise Plan Communities
    1. 2024年12月17日 0:35 UTCinvestigating

      We are currently investigating this issue.

    2. 2024年12月17日 0:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2024年12月17日 0:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2024年12月17日 1:13 UTCresolved

      This incident has been resolved.

    Degraded Performance In YUL1 Webhooks & Queue System

    開始 2024年7月8日 18:16 UTC · 4h 43m

    Outage重大なインシデント
    影響を受けたコンポーネント
    VexxHost Canada Central Webhooks & Queue System
    1. 2024年7月8日 18:16 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2024年7月8日 20:04 UTCinvestigating

      We are currently investigating this issue.

    3. 2024年7月8日 20:06 UTCinvestigating

      We are continuing to investigate this issue.

    4. 2024年7月8日 21:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2024年7月8日 21:49 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 2024年7月8日 22:59 UTCresolved

      This incident has been resolved.

    Site Outages

    開始 2024年6月10日 20:50 UTC · 27m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    VexxHost Canada Central Corporate Plan CommunitiesSupport Forum
    1. 2024年6月10日 20:50 UTCinvestigating

      Infrastructure update causing global site instability. We are investigating the isse.

    2. 2024年6月10日 20:50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2024年6月10日 21:01 UTCidentified

      We have identified the issue and are pushing a fix now.

    4. 2024年6月10日 21:14 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2024年6月10日 21:15 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 2024年6月10日 21:17 UTCresolved

      This incident has been resolved.

    Interruption of Service

    開始 2024年5月29日 16:20 UTC · 3m

    Pending
    影響を受けたコンポーネント
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年5月29日 16:20 UTCinvestigating

      We are currently investigating reports of sites being inaccessible.

    2. 2024年5月29日 16:22 UTCresolved

      The problem has been identified and resolved.

    Search services disruption

    開始 2024年4月15日 16:10 UTC · 2h 18m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年4月15日 16:10 UTCinvestigating

      Support teams are investigating an outage affecting search services for some customers.

    2. 2024年4月15日 16:52 UTCmonitoring

      A fix has been implemented and we are no longer seeing errors for customers using the search service. Support teams are continuing to monitoring the results.

    3. 2024年4月15日 18:29 UTCresolved

      Support is closing this as an active issue, but we will continue to monitor.

    Knowledge Base Issues on Enterprise Sites

    開始 2024年3月25日 17:05 UTC · 2h 56m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年3月25日 17:05 UTCinvestigating

      Navigating to Knowledge Base articles directly is resulting in an error. Navigating articles via the Knowledge Base page is working as expected. Our product team is investigating the issue.

    2. 2024年3月25日 20:00 UTCresolved

      We have deployed a fix for this issue and full Knowledge Base access has been restored.

    Intermittent Connectivity Issues

    開始 2024年3月11日 16:18 UTC · 12h 17m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年3月11日 16:18 UTCmonitoring

      Our host is performing some upgrades and this is leading to intermittent errors and poor performance for community sites. We are monitoring the situation.

    2. 2024年3月11日 23:04 UTCmonitoring

      The worst of the impact on hosted communities should be over at this time, but we are continuing to monitor and will update this status when the updates are complete

    3. 2024年3月12日 0:31 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2024年3月12日 4:35 UTCresolved

      All hosted communities should be back to normal.

    Performance degradation in our Montréal (YUL) datacenter

    開始 2024年3月10日 15:00 UTC · 4h 4m

    Outage重大なインシデント
    影響を受けたコンポーネント
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年3月10日 18:11 UTCinvestigating

      We are currently investigating this issue.

    2. 2024年3月10日 18:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024年3月10日 18:55 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2024年3月10日 19:04 UTCresolved

      This incident has been resolved.

    Ongoing Maintenance on Enterprise Clusters

    開始 2024年3月7日 15:05 UTC · 7h 36m

    Pending
    影響を受けたコンポーネント
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年3月7日 15:05 UTCmonitoring

      We are performing maintenance updates to Enterprise clusters. We do not expect to see any down time for sites, but there may be a performance impact when the updates are being applied

    2. 2024年3月7日 22:42 UTCresolved

      Upgrades are done for the day of 7 March.

    Partial Outage on Hosted Communities

    開始 2024年2月15日 21:51 UTC · 3h 44m

    Outage重大なインシデント
    影響を受けたコンポーネント
    VexxHost Canada Central Corporate Plan Communities
    1. 2024年2月15日 21:51 UTCmonitoring

      We have identified the issue where some hosted communities were down. We have implemented a fix and are now monitoring the issue.

    2. 2024年2月16日 1:35 UTCresolved

      All hosted communities have been returned to full functionality.

    Database issues for certain sites in our YUL/Montréal datacenter

    開始 2024年2月15日 17:00 UTC · 0m

    Pending
    1. 2024年2月15日 19:33 UTCresolved

      We've identified some issues related to the databases upgrades we have done yesterday. Those are currently rebuilding, and a few customer's sites are affected. We're doing everything we can to bring those back up ASAP.