Very Good Security の障害履歴

1. 2026年7月9日 11:51 UTCresolved

   7月2日、2026 23:24 UTC スケジュール - VGSは、ライブ米国環境での定期メンテナンスを実施します。 このメンテナンスウィンドウでは、新規組織やボルトの作成、新規ユーザー登録、新規サービスアカウント作成、SSO設定の更新が一時的に利用できなくなります。 VGS Dashboard は、このウィンドウの有効期間の読み取り専用モードで動作します。 応答遅延やエラーを最大1分間高める短い期間を経験できます。 7月9日、2026 06:00 UTC アクティブ - スケジュールされたメンテナンスが開始されます。 2026年7月9日 11:03 UTC アクティブ - LIVE環境でのメンテナンスは12 PM UTCに延長され、現在進行中です。 VGSシリーズ Dashboard は、このウィンドウの有効期間の読み取り専用モードで動作します。 応答遅延やエラーを最大1分間高める短い期間を経験できます。 2026年7月9日 11:51 UTC 完了 - スケジュールされたメンテナンスが完了しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年6月16日 7:21 UTCresolved

   2026年6月15日 21:36 UTC 調査 - 現在、VGS SandboxのSFTPプロキシおよびマネージドファイルトークン化サービスの部分的な劣化を調査しています。 ユーザーは、サンドボックス環境でSFTPプロキシリクエストを作成するときに、断続的なレイテンシ、タイムアウト、または失敗した接続を体験できます。 当社のエンジニアリングチームは、フルパフォーマンスを回復するために根本的な原因を積極的に診断しています。 最新情報をお届けいたします。 2026年6月15日 22:52 UTC 調査 - 当社のエンジニアリングチームは、VGS SandboxのSFTPプロキシおよびマネージドファイルトークン化サービスの劣化した性能を調査し続けています。 根本原因を特定し、全機能を回復するために積極的に取り組んでいます。 情報が増えるにつれて、さらなるアップデートが提供されます。 6月 16, 2026 00:13 UTC 識別 - 当社のエンジニアリングチームは、VGS SandboxのSFTPプロキシおよびマネージドファイルトークン化サービスの劣化した性能の根本的な原因を特定しました。 当社のチームは、ソリューションの展開に積極的に取り組んでいます。 1:30 UTC未満の別のアップデートを提供. 6月 16, 2026 01:35 UTC モニタリング - 当社のエンジニアリングチームは、VGS SandboxのSFTP プロキシおよびマネージドファイルトークン化サービスの劣化したパフォーマンスの修正を行いました。 現在、問題が完全に解決されていることを確認するためにシステムを監視しています。 次回の更新は2:30 UTC. 6月16日、2026 02:38 UTC 以降はご期待ください。 監視 - サンドボックスのSFTPプロキシが期待どおり動作していることを確認しました。 当社のチームは、フル機能を保証するためにサンドボックスでMFTのパフォーマンスをテストし、監視しています。 6月16日、2026 07:21 UTCが正式に更新されました。 Resolved - サンドボックスのMFTおよびSFTPプロキシが動作確認されており、期待通り実行されています.

公式のインシデント更新を自動翻訳しています。

1. 2026年6月15日 6:01 UTCresolved

   6月15日、2026 05:06 UTC 調査 - 現在、サンドボックス環境でユーザーがルートを作成または更新できない問題を調査しています。 エンジニアリングチームは、この問題を解決するために積極的に取り組んでいます。 次回も更新いたします。 2026年6月15日 05:55 UTC 監視 - ルート作成と更新機能がサンドボックス環境に復元されました。 継続的な安定性を確保し、必要に応じてさらなるアップデートを提供できるよう、積極的に監視しています。 6月15日、2026 06:01 UTC Resolved - Sandbox環境のルート作成と更新機能が完全に復元されました。 想定通り、全ての業務が機能できるようになりました.

公式のインシデント更新を自動翻訳しています。

1. 2026年5月25日 15:06 UTCresolved

   2026年5月25日 12:31 UTC スケジュール - VGSはライブ環境での定期メンテナンスを行います。 このメンテナンスウィンドウでは、新規組織やボルトの作成、新規ユーザー登録、新規サービスアカウント作成、SSO設定の更新が一時的に利用できなくなります。 VGS Dashboard は、このウィンドウの有効期間の読み取り専用モードで動作します。 お客様には、最大1分間の高応答遅延の短い期間と、おそらく5xx応答が発生する可能性があります。 終了したメンテナンスの継続です。 2026年5月25日 12:32 UTC アクティブ - スケジュールされたメンテナンスが開始されます。 2026年5月25日 15:06 UTC 完了 - 定期メンテナンスが完了しました 皆様のご理解とご協力をお願い申し上げます.

公式のインシデント更新を自動翻訳しています。

1. 2026年5月25日 12:00 UTCresolved

   2026年5月18日 23:38 UTC スケジュール - VGSはライブ環境での定期メンテナンスを行います。 このメンテナンスウィンドウでは、新規組織やボルトの作成、新規ユーザー登録、新規サービスアカウント作成、SSO設定の更新が一時的に利用できなくなります。 VGS Dashboard は、このウィンドウの有効期間の読み取り専用モードで動作します。 お客様には、最大1分間の高応答遅延の短い期間と、おそらく5xx応答が発生する可能性があります。 5月25日、2026 06:00 UTC アクティブ - スケジュールされたメンテナンスが開始されます。 2026年5月25日 12:00 UTC 完了 - スケジュールされたメンテナンスが完了します.

公式のインシデント更新を自動翻訳しています。

1. 2026年5月21日 11:00 UTCresolved

   May 15, 2026 11:37 UTC Scheduled - VGS will be performing a scheduled maintenance on the LIVE-US environment. During this maintenance window, customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 21, 2026 10:00 UTC Active - Scheduled maintenance is starting. May 21, 2026 11:00 UTC Completed - Scheduled maintenance is complete.

1. 2026年5月18日 10:26 UTCresolved

   May 14, 2026 00:29 UTC Scheduled - VGS will be performing scheduled maintenance on the LIVE environment. During this maintenance window, the creation of new organizations and vaults, new user registrations, new service account creation, and updates to SSO configurations will be temporarily unavailable. The VGS Dashboard will operate in read-only mode for the duration of this window. Customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 18, 2026 06:00 UTC Active - Scheduled maintenance is starting. May 18, 2026 08:59 UTC Active - The scheduled maintenance on the LIVE environment has been extended to 12 PM UTC and is still ongoing. Customers may continue to experience brief periods of elevated response latency and possible 5xx responses. We are actively working to complete the maintenance as quickly as possible and will provide another update once it concludes. May 18, 2026 10:26 UTC Completed - Scheduled maintenance is complete.

1. 2026年5月17日 12:03 UTCresolved

   May 17, 2026 09:32 UTC Investigating - We are currently experiencing partial performance degradation affecting the Forward HTTP Proxy service. Our engineering team is actively investigating the issue and working to restore full performance as quickly as possible. We appreciate your patience and will provide further updates as more information becomes available. May 17, 2026 10:19 UTC Investigating - We are continuing to investigate performance degradation affecting both Forward and Reverse Proxy services. Our Engineering team is actively working to identify the cause and restore full performance. We will provide further updates as soon as more information becomes available. May 17, 2026 11:08 UTC Monitoring - Our Engineering team has applied improvements, and we are now seeing service performance recover. The service has been operating normally for the last 30 minutes. We continue to closely monitor the situation to ensure stability and will share further updates as more information becomes available. May 17, 2026 12:03 UTC Resolved - After close monitoring, we have confirmed that the HTTP proxy service is stable and operating normally. No further issues have been observed.

1. 2026年5月13日 22:00 UTCresolved

   May 4, 2026 19:49 UTC Scheduled - VGS will be performing scheduled maintenance on the LIVE-EU environment. During this maintenance window, the creation of new organizations and vaults, new user registrations, new service account creation, and updates to SSO configurations will be temporarily unavailable. The VGS Dashboard will operate in read-only mode for the duration of this window. Customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 13, 2026 18:00 UTC Active - Scheduled maintenance is starting. May 13, 2026 22:00 UTC Completed - Scheduled maintenance is complete.

1. 2026年5月12日 16:00 UTCresolved

   May 4, 2026 19:42 UTC Scheduled - VGS will be performing scheduled maintenance on the LIVE AP environment. During this maintenance window, the creation of new organizations and vaults, new user registrations, new service account creation, and updates to SSO configurations will be temporarily unavailable. The VGS Dashboard will operate in read-only mode for the duration of this window. Customers may experience brief periods of elevated response latency for up to 1 minute, and possibly 5xx responses. May 12, 2026 12:00 UTC Active - Scheduled maintenance is starting. May 12, 2026 16:00 UTC Completed - Scheduled maintenance is complete.

1. 2026年5月8日 23:49 UTCresolved

   May 8, 2026 00:56 UTC Investigating - Our engineering team is monitoring an active incident reported by AWS in us-east-1, including elevated DynamoDB API errors and EC2 instance availability issues in one availability zone. VGS operates across multiple availability zones; however, the DynamoDB issue is region-wide. You may have observed brief intermittent errors from VGS services starting around 23:38 UTC. A total service interruption is not expected, but you may continue to experience intermittent errors or minor latency while this issue persists. We apologize for any inconvenience and will continue to provide updates as AWS works toward a resolution. For more details on the AWS incident, see: https://health.aws.amazon.com/health/status May 8, 2026 02:14 UTC Monitoring - Our team is continuing to monitor the incident with AWS in us-east-1. You may experience intermittent errors or latency from VGS services while this persists. For details: https://health.aws.amazon.com/health/status May 8, 2026 03:21 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. AWS has indicated that progress toward resolution is slower than anticipated. You may continue to experience intermittent errors or latency from VGS services during this time. We expect to receive the next update from their team by 10:00 PM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 05:27 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. AWS is observing early signs of recovery. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 11:30 PM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 06:53 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is working towards recovery for the impacted components. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 01:30 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 08:54 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is still working toward full recovery for the impacted components, though it is taking longer than initially anticipated. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 03:30 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 11:10 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is making progress on recovery, though full resolution is expected to take several more hours. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 6:30 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 14:06 UTC Monitoring - Our team continues to monitor the AWS incident in us-east-1. The AWS team is actively working towards full recovery, though it is still expected to take several more hours. You may still see some intermittent errors or latency from VGS services until full recovery is achieved. We expect to receive the next update from their team by 9:00 AM PDT. For details: https://health.aws.amazon.com/health/status May 8, 2026 20:14 UTC Monitoring - Our team continues to monitor the ongoing AWS incident in us-east-1. Recovery is progressing more slowly than previously anticipated, and some VGS services may continue to experience intermittent errors or degraded performance for the next several hours. We will provide another update by 4:00 PM PDT or sooner if the situation changes. For details: https://health.aws.amazon.com/health/status May 8, 2026 23:30 UTC Monitoring - We are seeing positive signs of progress on the AWS incident in us-east-1. The number of affected services is beginning to improve, though some intermittent errors or degraded performance may persist while recovery efforts continue. We will provide another update as soon as we have new information. For details: https://health.aws.amazon.com/health/status May 8, 2026 23:49 UTC Resolved - AWS continues to work toward full resolution of the underlying incident in us-east-1, and their traffic mitigation efforts appear to have addressed potential instability on our end. Our team's monitoring has seen no impact to VGS services today. We will continue to monitor internally until the AWS incident is resolved and will reopen this incident if any impairment to VGS services is detected.

1. 2026年5月7日 17:00 UTCresolved

   May 7, 2026 02:43 UTC Scheduled - VGS will be performing scheduled maintenance on all Sandbox environments. During this maintenance window, CMP and Vault services will be impacted. Customers may experience brief periods of elevated response latency for around 1-2 minutes during this window. May 7, 2026 16:00 UTC Active - Scheduled maintenance is starting. May 7, 2026 17:00 UTC Completed - Scheduled maintenance is complete.

1. 2026年5月6日 2:08 UTCresolved

   May 5, 2026 22:40 UTC Investigating - We are investigating a delay in log delivery to the VGS Dashboard. Our engineering team has been notified and is actively looking into the issue. We appreciate your patience as we resolve this. May 5, 2026 22:47 UTC Investigating - We are investigating a delay in log delivery to the VGS Dashboard. Our engineering team has been notified and is actively looking into the issue. We appreciate your patience as we resolve this. May 5, 2026 23:41 UTC Investigating - Our engineering team is continuing to investigate the log delivery delay affecting the VGS Dashboard. We are actively working to restore delivery times to normal levels and will share another update shortly. May 6, 2026 01:07 UTC Monitoring - The log delivery delays on the VGS Dashboard have been mitigated. We are now seeing logs flowing to the dashboard, and we are monitoring the service as it continues to stabilize and catch up. Thank you for your patience. May 6, 2026 02:08 UTC Resolved - The log delivery delays on the VGS Dashboard have been resolved. All systems are operating normally. Thank you for your patience.