Vonage Api の障害履歴

1. 2026年7月13日 21:23 UTCinvestigating

   We are currently observing SMS delivery degradation for domestic pre-registered brands. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月14日 0:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月14日 0:32 UTCresolved

   This incident has been resolved.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月13日 20:58 UTCinvestigating

   We are aware of issues that may be impacting your Voice and SMS API services. We are working to resolve the issue as soon as possible. We’ll provide further updates within 60 minutes. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

2. 2026年7月13日 22:01 UTCidentified

   Following a service interruption reported by our third party vendor, we continue to monitor the impact to some Vonage services, which may have impacted your outbound Voice and SMS API services in the US and EU regions. Our vendor has identified the issue and applied initial mitigations, and we remain closely engaged with them as they work to resolve the issue. We'll provide further updates within 2 hours and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

3. 2026年7月13日 23:04 UTCmonitoring

   Thank you for your patience following our third party vendor's reported service interruption earlier today which may have impacted your outbound Voice and SMS API services in the US and EU regions. Our vendor has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within 2 hours and once full service is restored. If you have any questions, please contact api.support.vonage.com.

4. 2026年7月13日 23:57 UTCresolved

   Vonage services have been fully restored following today’s service interruption reported by our vendor, which began at 2026-07-13 19:31 UTC. Full resolution of the incident has been confirmed effective 2026-07-13 22:07 UTC. Thank you for your patience and understanding as we worked with our vendor to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月13日 20:31 UTCinvestigating

   Please be advised that we are observing SMS delivery degradation towards Axaiata. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月13日 23:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月14日 0:14 UTCresolved

   This incident has been resolved.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月13日 16:26 UTCinvestigating

   We are currently observing SMS delivery degradation towards Nigeria-MTN network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月13日 20:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月13日 22:49 UTCresolved

   This incident has been resolved.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月13日 15:53 UTCinvestigating

   We are currently experiencing message delivery issues impacting SMS traffic towards T-Mobile USA. As a result, you may experience delays, failures or missing delivery receipts for outbound messages. Our supplier is aware of this issue and investigating the root cause as a matter of urgency. We will post an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月13日 17:00 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年7月13日 21:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年7月13日 22:47 UTCresolved

   This incident has been resolved.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月9日 21:20 UTCinvestigating

   弊社では、NatcomへのSMS配信劣化を観察しております。 キャリアパートナーと協力して課題を解決し、情報が増えるとすぐにアップデートを発行します。 ご不明な点がございましたら、api.support.vonage.com までお問い合わせください

2. 2026年7月10日 4:57 UTCmonitoring

   修正を実装し、結果を監視しています.

3. 2026年7月10日 5:26 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月9日 10:13 UTCinvestigating

   現在、T-Mobile USAへのSMSトラフィックに影響を与えるメッセージ配信の問題が発生しています。 その結果、アウトバウンドメッセージの遅延、失敗、または欠落した配信レシートが発生することがあります。 当社のサプライヤーは、この問題を認識し、緊急事態の問題として根本原因を調査しています。 情報が増え次第、更新いたします。 ご不明な点がございましたら、api.support.vonage.com までお問い合わせください

2. 2026年7月9日 10:20 UTCinvestigating

   今後もこの問題について調査を続けてまいります.

3. 2026年7月9日 12:05 UTCmonitoring

   修正を実装し、結果を監視しています.

4. 2026年7月9日 13:28 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月9日 8:07 UTCinvestigating

   南アフリカのMTNネットワークへのメッセージ配信の劣化についてお知らせしております。 キャリアパートナーと協力して課題を解決し、情報が増えるとすぐにアップデートを発行します。 ご不明な点がございましたら、api.support.vonage.com までお問い合わせください

2. 2026年7月9日 8:43 UTCmonitoring

   修正を実装し、結果を監視しています.

3. 2026年7月9日 9:41 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月8日 17:03 UTCinvestigating

   弊社では、TelstraへのSMS配信劣化を観察しておりますので、ご了承ください。 キャリアパートナーと協力して課題を解決し、情報が増えるとすぐにアップデートを発行します。 ご不明な点がございましたら、api.support.vonage.com までお問い合わせください

2. 2026年7月9日 0:22 UTCmonitoring

   修正を実装し、結果を監視しています.

3. 2026年7月9日 1:05 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月8日 15:18 UTCresolved

   Vonageサービスは、2026-07-08 14:14 UTCで始まり、シンガポール地域のPSTN呼び出しの簡単な中断に従って完全に復元されました。 完全な決断は有効な2026-07-08 14:56 UTCを確認しました。 お客様には、正式なRFOが届きます。 誠に有難うございますので、ご理解とご協力をお願い申し上げます。 ご不明な点がございましたら、api.support.vonage.com までお問い合わせください.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月7日 10:58 UTCinvestigating

   We are observing SMS delivery degradation towards MIC/Zantel Tanzania network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月7日 11:24 UTCresolved

   This incident has been resolved.

1. 2026年7月6日 23:40 UTCinvestigating

   Please be advised that we are observing SMS delivery degradation towards 1&1. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月7日 0:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月7日 0:44 UTCresolved

   This incident has been resolved.

1. 2026年7月6日 21:51 UTCinvestigating

   Please be advised that we are observing SMS delivery degradation towards Lumitel. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月7日 5:52 UTCresolved

   This incident has been resolved.

1. 2026年7月6日 17:31 UTCinvestigating

   We are aware of issues that may be impacting your Voice API Speech Recognition and Text to Speech failures in both EU regions. Our engineers are working to quickly resolve the issue. We’ll provide further updates within 60 minutes. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

2. 2026年7月6日 17:44 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026年7月6日 18:35 UTCidentified

   We have identified the issue that may be impacting your Voice API Speech Recognition (ASR) and Text-to-Speech (TTS) service in the EU region and have applied initial mitigations. We will continue to provide further updates within 2 hours, and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

4. 2026年7月6日 19:38 UTCresolved

   Vonage services have been fully restored following today’s service interruption impacting Voice API Speech Recognition and Text to Speech in both EU regions, which began at 2026-07-06 16:37:00 UTC. Full resolution has been confirmed effective 2026-07-06 17:22:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

1. 2026年7月6日 8:44 UTCinvestigating

   Please be advised that we are observing SMS delivery degradation towards TPG Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月6日 12:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月6日 13:20 UTCresolved

   This incident has been resolved.

1. 2026年7月6日 2:49 UTCinvestigating

   We have detected degradation affecting 10DLC numbers towards multiple networks. As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.

2. 2026年7月6日 14:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月7日 1:04 UTCresolved

   This incident has been resolved.

1. 2026年7月5日 5:12 UTCinvestigating

   We are aware of issues with a third-party provider affecting the Email channel for Verify V2 requests, which may be impacting some Vonage customers' email delivery, resulting in errors and delays. We'll provide further updates within 2 hours. Thank you for your patience and understanding.

2. 2026年7月5日 5:47 UTCidentified

   We have identified that the issue impacting your Verify V2 email channel, resulting in errors and delays in email delivery, is caused by our third-party email provider. The provider has identified the root cause, and their engineering team is actively working on implementing a fix. We will continue to provide further updates within 2 hours, and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

3. 2026年7月5日 6:51 UTCmonitoring

   Vonage services continue to show signs of recovery following today's interruption to the Verify V2 email channel. Our engineering team is actively monitoring the service to confirm full stability, and we remain engaged with our third-party provider as recovery continues. We will continue to provide further updates within 2 hours, and once full service is confirmed as restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

4. 2026年7月5日 7:14 UTCresolved

   Vonage services have been fully restored following today's service interruption to the Verify V2 email channel, which began at 2026-07-05 04:20 UTC. Full resolution has been confirmed by our third-party provider effective 2026-07-05 06:00 UTC. Thank you for your patience and understanding as we worked with our third-party provider to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

1. 2026年7月3日 22:09 UTCinvestigating

   We are currently observing a degradation impacting SMS and Voice delivery to Lycamobile in the United Kingdom. We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月4日 8:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年7月4日 8:47 UTCresolved

   This incident has been resolved.

1. 2026年7月2日 13:42 UTCinvestigating

   We have identified and subsequently resolved an issue impacting DTMF not working for WebRTC Agents, with the disruption occurring Start date time 2026-07-01T10:45:00.000+0000 UTC. Recovered: 2026-07-02T06:52:00.000+0000 UTC. Region-APSE2 Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

2. 2026年7月2日 13:54 UTCresolved

   This incident has been resolved.

1. 2026年7月2日 8:56 UTCinvestigating

   We observed SMS delivery degradation towards Altice network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

2. 2026年7月3日 4:24 UTCresolved

   This incident has been resolved.