Webshipper の障害履歴

1. 2026年10月13日 7:26 UTCinvestigating

   現在、DSV Xpress IT システムから応答時間が遅くなっています。 問題についてキャリアを通知し、現在問題の解決に取り組んでいます。 弊社がお知らせを受領した時点で、速やかに本件の更新を行います.

2. 2026年10月14日 7:39 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年9月21日 9:57 UTCinvestigating

   現在、Webshipperでの出荷作成に影響を及ぼす可能性のある複数のキャリアとの通信に影響を及ぼす問題について調査しています。 解決に積極的に取り組んでおり、すぐにアップデートを共有します.

2. 2026年9月21日 10:50 UTCidentified

   問題が特定され、修正が実装されています.

3. 2026年9月21日 11:45 UTCmonitoring

   修正を実装し、結果を監視しています.

4. 2026年9月21日 13:05 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年8月6日 17:24 UTCidentified

   We detected an issue on API V2 - Health at 2026-08-06 17:24 UTC. Get "https://monitoring.api.webshipper.io/health": request timed out.

2. 2026年8月6日 17:25 UTCresolved

   Service restored after 1m. Thank you for your patience.

1. 2026年8月6日 17:23 UTCidentified

   We detected an issue on API V2 - Rate Quote at 2026-08-06 17:23 UTC. Post "https://monitoring.api.webshipper.io/v2/rate_quotes": request timed out.

2. 2026年8月6日 17:24 UTCresolved

   Service restored after 1m. Thank you for your patience.

1. 2026年6月24日 7:37 UTCidentified

   We are currently experiencing slow response times and errors from DAO's IT systems. This can result in errors on shipment creation, label generation and updating tracking information. We will update this incident as soon as we receive any news.

2. 2026年6月24日 10:15 UTCresolved

   This incident has been resolved.

1. 2026年6月15日 8:46 UTCinvestigating

   GLS is timing out on most shipment booking requests. The carrier's support team has been contacted. We will post when we have more updates.

2. 2026年6月15日 9:36 UTCidentified

   GLS have acknowledged the issue and confirmed it is isolated to international labels. We are actively monitoring the situation.

3. 2026年6月15日 11:56 UTCresolved

   We are closing this incident, as we have not seen any new issues/reports in the past hours.

1. 2026年5月29日 12:47 UTCidentified

   We are currently experiencing slow response times from PostNord's API systems. We have notified PostNord about the issue and they are currently working to resolve the problem. We will update this incident as soon as we receive any news. https://apistatus.postnord.com/

2. 2026年5月29日 14:15 UTCresolved

   The incident has been resolved - https://apistatus.postnord.com/

1. 2026年4月28日 10:47 UTCidentified

   We are currently experiencing an issue affecting shipments booked via DSV (including GLS services), where bookings may fail with an error during processing. DSV has confirmed they are experiencing issues with their rate calculation (service quote) system. - DSV is aware of the issue and actively investigating - No confirmed ETA yet, though initial indications suggest a resolution may be possible within the next hours - If you encounter this issue, we recommend retrying later - For urgent shipments, please contact DSV directly for guidance

2. 2026年4月29日 7:54 UTCresolved

   The issue affecting shipments via DSV has now been resolved. DSV has confirmed that their rate calculation system is functioning again, and bookings are being processed as expected. If you previously experienced errors, you should now be able to proceed with bookings normally.

1. 2026年4月16日 5:42 UTCidentified

   We are currently experiencing a degraded performance of PostNord Denmark. The issue has been found and we're currently working on a fix.

2. 2026年4月16日 6:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026年4月16日 6:19 UTCresolved

   This incident has been resolved.

1. 2026年3月17日 14:10 UTCmonitoring

   Danske Fragtmænd API had issues and was not respoding to calls. We received the confirmation from the carrier that they have solved the issues on their side, but we can still see some issues in Webshipper. We are currently monitoring if it's resolved.

2. 2026年3月17日 14:35 UTCresolved

   This incident has been resolved.

1. 2026年2月25日 8:39 UTCidentified

   Bring is currently having issues with their API not returning Pickup points. For more details, check Bring's webpage for status: https://status.bring.systems/

2. 2026年2月25日 10:23 UTCmonitoring

   The issue has been fixed on Bring side and they are monitoring.

3. 2026年2月25日 11:31 UTCresolved

   This incident has been resolved.

1. 2026年2月2日 9:29 UTCidentified

   We have ongoing timeout errors with Postnord, and we are working on a fix.

2. 2026年2月2日 9:52 UTCidentified

   Fix deployment should be ready within the next 10 minutes. We will update with more info once completed.

3. 2026年2月2日 10:24 UTCidentified

   The first deploy did not fix the issue. We are investigating another possible fix and will have more info shortly.

4. 2026年2月2日 10:50 UTCmonitoring

   The latest fix restored services. All requests are coming in successfully at the moment and services are green. We will continue to monitor but seems issue is resolved.

5. 2026年2月2日 11:04 UTCresolved

   All services are operational. No more errors encountered.

1. 2026年1月12日 10:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 2026年1月12日 10:42 UTCresolved

   This incident has been resolved.

1. 2025年12月11日 10:50 UTCinvestigating

   DHL is experiencing issues with their API connection.

2. 2025年12月11日 12:46 UTCresolved

   DHL is running normally.

1. 2025年12月5日 9:13 UTCinvestigating

   We are seeing some downtime on some of our internal support tools. This may cause some delays in our handling of support requests. The incident does not affect Webshippers core platforms - but it may affect external systems like Shopify and carriers. The issues is related to recent status messages posted by Cloudflare. For more information, please see their status page at https://www.cloudflarestatus.com/

2. 2025年12月5日 9:26 UTCmonitoring

   Our support tool and Shopify are running again. We apologize for any delays in responses.

3. 2025年12月5日 9:50 UTCresolved

   This incident has been resolved.

1. 2025年11月19日 10:32 UTCidentified

   DSV Xpress is experiencing downtimes, please refer to their status page: https://www.dsv.com/da-dk/online-services

2. 2025年11月19日 15:38 UTCresolved

   DSV is still experiencing downtime, please continue to refer to their status page for updates https://www.dsv.com/da-dk/online-services

1. 2025年11月18日 14:36 UTCidentified

   Cloudflare have reported a major outage affecting several services. While our services are not directly affected this has affected some third party carriers. Please see Cloudflares status page at the link below for more details. cloudflarestatus.com

2. 2025年11月19日 7:08 UTCresolved

   Cloudflare have confirmed that their services returned to normal. Closing incident.

1. 2025年10月22日 11:22 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025年10月22日 11:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年10月22日 13:32 UTCresolved

   This incident has been resolved.

1. 2025年10月20日 11:04 UTCidentified

   We have experienced intermittent disruptions to our production systems due to operational challenges at AWS, including issues affecting the service provider hosting our System Status page. Some carrier connections have been impacted by the AWS-related issues. The AWS service status page can be accessed here: https://health.aws.amazon.com/health/status We are seeing improvements across the board and we will provide more updates when the services are back to normal.

2. 2025年10月20日 11:52 UTCmonitoring

   According to AWS status page Amazon is still working on fully recovering AWS issues. However we now seem to have all affected services on our side stabilized and we see response times are back to normal. We continue monitoring the situation closely.

3. 2025年10月20日 12:23 UTCresolved

   This incident has been resolved.

1. 2025年7月30日 9:54 UTCinvestigating

   We are experiencing disruptions on several carriers with the error "The communication with the carrier's web service took too long and was intrerupted. We are investigating at the moment.

2. 2025年7月30日 10:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025年7月30日 11:42 UTCresolved

   This incident has been resolved.