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    Wileyplus の障害履歴

    53 Wileyplus incidents · 2019年9月 — official updates, affected components, duration and resolution details.

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    サービスアラート - WileyPLUS の停電

    開始 2026年9月24日 11:23 UTC · 11m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2026年9月24日 11:23 UTCinvestigating

      現在、wileyplus.comで複数の失敗したログイン試行のレポートが届きます。 弊社では、追加情報を公開し、更新情報を公開いたします。 ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます.

    2. 2026年9月24日 11:34 UTCresolved

      社内のITチームにより、ログインの問題が報告され、識別され、迅速に解決されました。 ご迷惑をおかけいたしますが、何卒ご了承ください.

    公式のインシデント更新を自動翻訳しています。

    サービスアラート - WileyPLUS 会員登録

    開始 2026年9月17日 13:49 UTC · 27m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2026年9月17日 13:49 UTCinvestigating

      申し訳ありません、このコンテンツはただ今 アメリカ英語 のみです。 当社は、この問題をできるだけ早く解決するために取り組んでいます。 つまり、https://www.wileyplus.com/go/login でログインできます。 更新情報をご確認ください.

    2. 2026年9月17日 14:17 UTCresolved

      以前の問題のWileyPLUSが解決してきたことをお知らせします。 ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます。 技術的なサポートが必要な場合は、当社のテクニカルサポートチームにお問い合わせください。 続いているプラットフォームのステータスの更新については、SMSメッセージサービスの購読をご検討ください。 WileyPLUSプラットフォームのステータスをいつでも確認するには、http://status.wileyplus.comをご覧ください.

    公式のインシデント更新を自動翻訳しています。

    サービスアラート - WileyPLUS の停電

    開始 2026年8月18日 15:58 UTC · 54m

    Pending
    影響を受けたコンポーネント
    WileyPLUS
    1. 2026年8月18日 15:58 UTCidentified

      WileyPLUSは現在、技術的な問題を経験しており、顧客に利用できません。 問題の解決に取り組みます。 ありがとうございます。 ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます。 更新情報をご確認ください.

    2. 2026年8月18日 16:24 UTCidentified

      WileyPLUSは技術的な問題を経験し続け、顧客に利用できません。 問題の解決に取り組みます。 ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます.

    3. 2026年8月18日 16:52 UTCresolved

      以前の問題のWileyPLUSが解決してきたことをお知らせします。 ご迷惑をおかけいたしますが、何卒ご了承くださいますようお願い申し上げます。 お使いのブラウザが接続するために更新する必要がありますが、問題や技術的なサポートが必要な場合は、https://support.wileyplus.com/s/s/s/s/s/s/でテクニカルサポートチームに連絡してください。 続いているプラットフォームのステータスの更新については、SMSメッセージサービスの購読をご検討ください。 WileyPLUSプラットフォームのステータスをいつでも確認するには、https://status.wileyplus.comをご覧ください.

    公式のインシデント更新を自動翻訳しています。

    Service Alert – WileyPLUS Outage

    開始 2026年5月7日 20:27 UTC · 15h 11m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2026年5月7日 20:27 UTCinvestigating

      We continue to investigate a service interruption. We will provide additional updates as they become available. We apologize for this inconvenience.

    2. 2026年5月7日 21:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026年5月7日 23:06 UTCinvestigating

      Due to an ongoing incident with Canvas, we are currently experiencing an issue affecting WileyPLUS access through Canvas and direct (non-LMS) access. Users accessing WileyPLUS through any other LMS are not affected and can now use the platform as normal.

    4. 2026年5月8日 11:38 UTCresolved

      This incident has been resolved.

    Intermittent eBook Errors

    開始 2026年4月30日 15:44 UTC · 2d 4h

    Issues軽微なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2026年4月30日 15:44 UTCinvestigating

      Some customers are reporting intermittent errors when accessing their WileyPLUS eBook.  We are investigating the issue as our top priority and working to resolve it as soon as possible.  If you are experiencing these problems, you can attempt to work around it by clearing your browser cache. If the issue still persists, we kindly ask you to try again later and/or subscribe to this alert for status updates. We sincerely apologize for any inconvenience that this is causing you. The WileyPLUS Team

    2. 2026年5月1日 13:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2026年5月2日 20:00 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    開始 2026年2月20日 18:37 UTC · 1h 14m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2026年2月20日 18:37 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 2026年2月20日 19:32 UTCidentified

      We are currently experiencing a service interruption. The root cause has been identified as an outage with a major internet content delivery service (Cloudflare: https://www.cloudflarestatus.com). We will provide additional updates as they become available. We apologize for this inconvenience.

    3. 2026年2月20日 19:46 UTCidentified

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    4. 2026年2月20日 19:51 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Assessments

    開始 2026年2月19日 15:57 UTC · 15m

    Outage重大なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2026年2月19日 15:57 UTCinvestigating

      We are currently experiencing a problem with the WileyPLUS Assessment Service. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 2026年2月19日 16:12 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    開始 2026年2月4日 18:30 UTC · 0m

    Pending
    1. 2026年2月4日 19:07 UTCresolved

      Please be aware that our vendor (Learnosity) experienced an outage between 1:30 PM and 1:50 PM US Eastern Time, which effected some WileyPLUS customers: (https://status.learnosity.com/incidents/cv84bt5xll2f) As a result, some questions did not load for students or were not viewable by instructors. We apologize for any troubles you may have faced during this time.

    Service Alert - WileyPLUS Registration Issues (Microsoft Outage)

    開始 2026年1月22日 23:58 UTC · 13h 14m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2026年1月22日 23:58 UTCidentified

      Please be aware that Microsoft is currently experiencing an outage which is effecting both the delivery and receipt of email messages: (https://status.cloud.microsoft/) As a result, customers attempting to verify their accounts may face delays in receiving their verification codes. For additional updates, as they become available, please check https://status.wileyplus.com.

    2. 2026年1月23日 1:07 UTCidentified

      Microsoft continues to experience intermittent issues with incoming and outgoing messages at this time. If you are experiencing issues receiving messages from WileyPLUS, please continue to check back for updates on a resolution and when you can expect to receive them. We apologize for any inconvenience this is causing.

    3. 2026年1月23日 2:21 UTCidentified

      Microsoft is continues to experience issues and is still working to fully recover the services. We continue to be impacted at this time. For those looking for additional information on the service interruption, please check https://status.cloud.microsoft/

    4. 2026年1月23日 2:33 UTCmonitoring

      At this time, we are beginning to see our emails both sent and received successfully. As our systems work through the backlog, we will continue to monitor for any issues. We apologize for any inconvenience that this issue has caused.

    5. 2026年1月23日 13:12 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Cloudflare Outage - November 18th 2025

    開始 2025年11月18日 14:30 UTC · 46m

    Pending
    影響を受けたコンポーネント
    WileyPLUS
    1. 2025年11月18日 14:30 UTCidentified

      We are currently experiencing a service interruption. Some customers are unable to access the platform, and all are unable to access our eBook content. This is due to an outage with a major internet content delivery service (Cloudflare). We apologize for this inconvenience. Please check back for updates.

    2. 2025年11月18日 15:01 UTCmonitoring

      The issue previously reported appears to be resolved by Cloudflare and all sites are returning to normal. They and we continue to monitor and will update this page with any change in status.

    3. 2025年11月18日 15:16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - Standalone WileyPLUS Latency

    開始 2025年10月23日 12:27 UTC · 1h 36m

    Pending
    影響を受けたコンポーネント
    WileyPLUS
    1. 2025年10月23日 12:27 UTCidentified

      Standalone WileyPLUS is experiencing latency due to degraded performance with our vendor: Instructure (https://status.instructure.com). We apologize for this inconvenience. Please check back for updates.

    2. 2025年10月23日 14:03 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    開始 2025年10月20日 13:53 UTC · 13h 58m

    Pending
    影響を受けたコンポーネント
    WileyPLUS
    1. 2025年10月20日 13:53 UTCidentified

      Due to a major service interruption with AWS (Amazon Web Services), WileyPLUS is currently unavailable to users who log in at wileyplus.com (standalone). Our vendor is working to resolve this issue as soon as possible. Please check back for updates. https://health.aws.amazon.com/health/status

    2. 2025年10月20日 15:09 UTCidentified

      WileyPLUS continues to experience technical issues and some content is still unavailable to some customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 2025年10月20日 17:43 UTCidentified

      WileyPLUS continues to experience technical issues as a result of the AWS outage. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 2025年10月21日 2:04 UTCidentified

      WileyPLUS continues to experience technical issues and is unavailable to customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    5. 2025年10月21日 3:51 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved, but we continue to closely monitor our systems. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Chat is down

    開始 2025年6月14日 22:26 UTC · 3h 8m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2025年6月14日 22:26 UTCinvestigating

      We are currently experiencing a problem with our chats. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 2025年6月15日 1:34 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS Service Interruption

    開始 2025年6月12日 20:09 UTC · 44m

    Outage重大なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2025年6月12日 20:09 UTCidentified

      We apologize for the inconvenience, but due to an ongoing issue with Cloudflare, users of WileyPLUS may not be able to see all image or video content. We are working to resolve the issue as soon as possible. Please check back for updates.

    2. 2025年6月12日 20:53 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 2025年6月12日 20:53 UTCresolved

      This incident has been resolved.

    Service Alert - WileyPLUS outage

    開始 2025年5月9日 22:10 UTC · 1h 1m

    Pending
    影響を受けたコンポーネント
    WileyPLUS
    1. 2025年5月9日 22:10 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 2025年5月9日 23:10 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025年5月9日 23:11 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    開始 2025年3月3日 15:12 UTC · 12m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2025年3月3日 15:12 UTCidentified

      Please be advised that some customers are experiencing issues submitting answers to certain questions. This is due to an outage being experienced by our vendor. We expect the issue to be resolved soon. We will post an update when the issue is resolved. Thank you for your patience. We apologize for any inconvenience. The WileyPLUS Team.

    2. 2025年3月3日 15:24 UTCresolved

      The previous issue with submitting answers to questions has been resolved. All customers continuing to face issues submitting answers should contact technical support. https://support.wileyplus.com

    Service Alert - WileyPLUS outage

    開始 2024年9月30日 12:46 UTC · 30m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2024年9月30日 12:46 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 2024年9月30日 13:16 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS Learnosity Questions

    開始 2024年4月30日 14:10 UTC · 1h 36m

    Issues軽微なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2024年4月30日 14:10 UTCinvestigating

      Some customers are currently experiencing a problem with Learnosity questions in WileyPLUS. Our vendor is currently working to completely restore services. https://status.learnosity.com/. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 2024年4月30日 14:10 UTCinvestigating

      We are continuing to monitor this issue.

    3. 2024年4月30日 15:46 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS outage

    開始 2024年2月13日 17:16 UTC · 20m

    Outage致命的なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2024年2月13日 17:16 UTCinvestigating

      WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

    2. 2024年2月13日 17:35 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

    Service Alert - WileyPLUS assignments

    開始 2023年12月13日 15:54 UTC · 3h 49m

    Outage重大なインシデント
    影響を受けたコンポーネント
    WileyPLUS
    1. 2023年12月13日 15:54 UTCidentified

      We are currently experiencing a problem with some WileyPLUS Assignments. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

    2. 2023年12月13日 17:03 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    3. 2023年12月13日 17:58 UTCidentified

      We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity have identified a possible cause for the current incident and are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

    4. 2023年12月13日 18:31 UTCmonitoring

      Our partners at Learnosity have verified the cause of the current incident and recovery of services is in progress.

    5. 2023年12月13日 18:43 UTCmonitoring

      We apologize for the issues with WileyPLUS Assignments. Our partners at Learnosity have identified and corrected the root issue. All services should now be restored. We will continue to monitor for a period before resolving the incident.

    6. 2023年12月13日 19:44 UTCresolved

      We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.