Wufoo の障害履歴

1. 2026年10月21日 18:38 UTCinvestigating

   We have temporarily taken our Wufoo service offline to perform urgent preventive security maintenance.  Please note that there is no evidence of a security breach or compromise to our systems or customer data. We are proactively taking these measures as a preemptive step to ensure full protection across our service. Our engineering and security teams are actively applying the necessary updates and testing. We expect to bring Wufoo back online as soon as maintenance is complete. Thank you for your patience and understanding.

2. 2026年10月21日 22:43 UTCmonitoring

   Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data. We're monitoring closely. In the short term, file uploads may not work as expected, and some upload limits may apply. Our teams are working to bring uploads fully back to normal.

3. 2026年10月21日 23:18 UTCresolved

   Incident is Resolved. Wufoo is back online. We finished the preventive security maintenance and have the needed protections in place. We see no evidence of a security breach or any compromise of customer data.

1. 2026年10月15日 23:04 UTCinvestigating

   現在、この問題を調査中です.

2. 2026年10月16日 0:42 UTCmonitoring

   修正を行いました。 保存フォームは動作するはずですが、このインシデントを呼び出す前に、結果が解決されるまでの期間を監視しています.

3. 2026年10月16日 2:05 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年7月14日 19:16 UTCinvestigating

   この問題は、顧客がライブエージェントに到達したり、電子メールサポートケースを通すことを防ぐことです。 「サポートに繋がる問題がありました」と表示されます。 「サポートチームに繋がる技術的な問題がありました。」 もう一度お試しください。 お問い合わせ.

2. 2026年7月14日 19:58 UTCidentified

   問題が特定され、修正が実装されています.

3. 2026年7月14日 20:00 UTCmonitoring

   修正を実装し、結果を監視しています.

4. 2026年7月14日 20:06 UTCresolved

   この事件は解決しました.

公式のインシデント更新を自動翻訳しています。

1. 2026年2月5日 17:48 UTCinvestigating

   We are currently investigating this issue.

2. 2026年2月5日 17:54 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026年2月5日 18:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026年2月5日 18:15 UTCresolved

   This incident has been resolved.

1. 2025年10月20日 14:55 UTCmonitoring

   Due to an ongoing AWS issue (which can be monitored at https://health.aws.amazon.com/health/status), there is a significant portion of Wufoo users that cannot access the site (i.e. encountering 500 error).

2. 2025年10月20日 19:34 UTCresolved

   This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.

1. 2025年8月28日 9:12 UTCinvestigating

   We are currently investigating an issue with the Zapier integration.

2. 2025年8月28日 10:23 UTCresolved

   This incident was a false alert. There was no issue with the Zapier integration. Customers were not impacted in any way.

1. 2025年5月16日 13:38 UTCinvestigating

   We are currently investigating the issue. The workaround would be to temporarily revert to the Legacy version by going to the Users tab, unchecking the box that says 'Use the new experience' and then clicking 'save'. From there you can retry duplicating your desired forms.

2. 2025年5月16日 14:13 UTCresolved

   This incident has been resolved.

1. 2025年2月6日 22:34 UTCresolved

   We experienced a few hiccups with redirects and form submissions. When responding to a form respondents experienced a blank page rather than the expected "thank you" confirmation page or configured form redirect. For single page forms the response would still be collected, integrations triggered and emails notifications delivered. The issue prevented respondents from being redirect to complete a signature or payment. For multiple page forms, the submission would be interrupted after the first page. Respondents would see a blank page but the partial response was collected.

1. 2024年12月3日 20:35 UTCinvestigating

   We are currently investigating this issue.

2. 2024年12月3日 21:35 UTCinvestigating

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Some forms returning blank pages when loading - Issues with embedded form redirects - Issues related to the PayPal integration - Errors with form editing The team is working on each of these and we will be providing additional updates as we have them.

3. 2024年12月4日 0:01 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2024年12月4日 16:56 UTCmonitoring

   There are multiple areas of Wufoo experiencing issues at the moment, including: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues related to the PayPal integration (Both PayPal Standard and PayPal Website Pro) - Issues with Notification Emails The team is actively working on each of these and we will be providing additional updates as we have them.

5. 2024年12月5日 3:32 UTCmonitoring

   Resolved Issues in Wufoo The following issues have been resolved, and these functionalities are now working correctly: - Issues with embedded form redirects - Issues with some form URL domains not redirecting - Issues with Notification Emails - Some forms returning blank pages when loading - Errors with form editing - Issues with the PayPal Standard integration Ongoing Issue We are still investigating a remaining issue affecting the PayPal Website Payments Pro integration.

6. 2025年4月9日 20:34 UTCresolved

   Due to issues outside of our control, support for the PayPal Website Payments Pro integration has since been removed. We continue to support PayPal Standard and PayPal Payflow Pro, along with several other vendors which you can find at https://help.surveymonkey.com/en/wufoo/integrations/#payments

1. 2024年11月26日 2:29 UTCinvestigating

   We are currently investigating the issue. Users may experience issues with logging into Wufoo and while logged in, issues with using the app.

2. 2024年11月26日 2:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2024年11月26日 2:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2024年11月26日 2:43 UTCmonitoring

   A fix has been implemented. Logging in should work. However, m.wufoo.com is impaired and unavailable.

5. 2024年11月26日 9:04 UTCresolved

   This incident has been resolved.

1. 2024年11月12日 19:04 UTCresolved

   Starting at 1am PST on October 31, 2024 Wufoo experienced some issues with notification emails being triggered. The issue has been resolved and notification emails are sending as expected.

1. 2024年4月24日 16:53 UTCinvestigating

   We've identified an issue impacting Wufoo login, where users will see a "password incorrect" message erroneously. Some users have reported that using the Firefox browser resolves this issue for them. We are investigating and will provide further updates as we have them.

2. 2024年4月24日 19:50 UTCinvestigating

   We are continuing to investigate this issue. Using an alternate browser may continue to be a workaround for customers experiencing intermittent login failures.

3. 2024年4月24日 20:35 UTCidentified

   We have identified the issue and are working on implementing a fix.

4. 2024年4月24日 21:18 UTCresolved

   This issue has been resolved.

1. 2023年1月31日 17:35 UTCinvestigating

   We are seeing errors and slow performance across for some pages are investigating the issue. We will relay information as it becomes available.

2. 2023年1月31日 18:12 UTCresolved

   This incident has been resolved.

1. 2022年8月11日 1:53 UTCidentified

   Wufoo is currently down. We have identified the issue and are working on a fix.

2. 2022年8月11日 2:12 UTCmonitoring

   We're releasing a fix and are currently monitoring the site.

3. 2022年8月11日 2:18 UTCresolved

   This incident has been resolved.

1. 2022年6月3日 1:11 UTCinvestigating

   We are currently investigating this issue.

2. 2022年6月3日 1:27 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2022年6月3日 1:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2022年6月3日 1:42 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2022年6月3日 1:46 UTCresolved

   This incident has been resolved.

1. 2021年12月15日 15:54 UTCinvestigating

   We have identified an issue with all outbound communications. As such all integrations and payments requiring access to a 3rd party system will be impacted.

2. 2021年12月15日 16:19 UTCmonitoring

   Issue has been identified in an upstream provider and has been addressed.

3. 2021年12月15日 17:40 UTCresolved

   This incident has been resolved.

1. 2021年10月28日 19:47 UTCinvestigating

   We are currently investigating this issue.

2. 2021年10月28日 21:49 UTCmonitoring

   Outbound message delivery has resumed but it will take time for all queued messages to be delivered. We are continuing to monitor this issue.

3. 2021年10月29日 0:23 UTCresolved

   This incident has been resolved.

1. 2021年10月21日 22:33 UTCinvestigating

   We are currently investigating issues pertaining to our Dropbox integration. At this time modifying or adding configuration as well as uploading files to Dropbox is not functional.

2. 2021年10月21日 23:27 UTCresolved

   This incident has been resolved.

1. 2021年9月14日 0:18 UTCidentified

   Select outbound integrations may experience issues during this incident.

2. 2021年9月14日 0:33 UTCresolved

   This incident has been resolved.

1. 2021年3月3日 22:39 UTCinvestigating

   We are currently investigating the issue.

2. 2021年3月4日 0:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2021年3月4日 0:50 UTCresolved

   This incident has been resolved.