Accredible 장애 기록

1. 2026년 10월 19일 오전 6:15 UTCinvestigating

   우리는 현재이 문제를 조사하고 있습니다.

2. 2026년 10월 19일 오전 7:16 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

3. 2026년 10월 19일 오전 7:18 UTCmonitoring

   우리는 더 많은 문제를 모니터링하고 있습니다.

4. 2026년 10월 19일 오전 9:24 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 5일 오전 8:08 UTCinvestigating

   We are investigating the issue.

2. 2026년 8월 5일 오전 8:12 UTCinvestigating

   The API is operational, but we are still confirming root cause.

3. 2026년 8월 5일 오전 8:25 UTCmonitoring

   We have identified the cause, and are working on future prevention.

4. 2026년 8월 5일 오전 8:29 UTCresolved

   This incident has been resolved.

1. 2026년 5월 8일 오전 5:42 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 5월 8일 오전 8:38 UTCinvestigating

   We are investigating degraded service caused by an issue affecting AWS infrastructure used by our platform.

3. 2026년 5월 8일 오전 9:14 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2026년 5월 8일 오후 2:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2026년 5월 8일 오후 2:31 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 2026년 5월 8일 오후 3:41 UTCresolved

   The incident has been resolved and all our services are fully functional now.

1. 2026년 2월 24일 오전 10:33 UTCidentified

   We are currently experiencing a brief issue with the image generating on our PDF certificates for accounts on our EU server. Our team has identified the issue and is implementing a fix.

2. 2026년 2월 24일 오전 10:45 UTCresolved

   This issue has been resolved. The issue lasted approximately 30 mins.

1. 2025년 11월 18일 오후 12:08 UTCinvestigating

   Due to an issue with one of our third-party providers, our applications are currently impacted. For more information, you can view the Third-Party Status Page: https://www.cloudflarestatus.com/

2. 2025년 11월 18일 오후 2:53 UTCmonitoring

   Our third-party has implemented a fix and believes the issue has been resolved. We are seeing our pages being responsive; however, we will keep this issue as monitoring until our provider has cleared the Incident.

3. 2025년 11월 18일 오후 5:50 UTCresolved

   Our Third-Party provider has confirmed that this issue has been resolved.

1. 2025년 10월 20일 오전 10:50 UTCmonitoring

   Due to an issue with one of our third-party providers, our analytics pages were briefly not loading results on our US Server Dashboards. All other services were performing as expected. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

2. 2025년 10월 20일 오후 4:50 UTCmonitoring

   Our service provider is continuing to monitor this issue on their side. We are not seeing any issues with our product, but we will continue to monitor this issue until it is resolved on their end. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

3. 2025년 10월 21일 오전 5:30 UTCresolved

   This incident has been resolved.

1. 2025년 10월 6일 오후 2:34 UTCidentified

   We have identified that some Issuers are experiencing an error message when trying to upload a spreadsheet to create credentials. Our developers are investigating and believe they have identified the error.

2. 2025년 10월 6일 오후 2:59 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2025년 10월 6일 오후 3:04 UTCresolved

   Issue has been resolved

1. 2025년 9월 17일 오후 4:35 UTCresolved

   We experienced approximately 5 minutes of performance degradation for the PWL Domains on the USA - Credentials server

1. 2025년 9월 11일 오후 3:25 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 9월 11일 오후 4:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 9월 11일 오후 6:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 9월 11일 오후 7:01 UTCresolved

   This incident has been resolved.

1. 2025년 9월 3일 오후 1:47 UTCresolved

   We experienced an incident that resulted in approximately six minutes of downtime affecting all services hosted on our US server.

1. 2025년 7월 3일 오전 8:27 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 7월 3일 오전 9:02 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 7월 3일 오전 9:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 7월 3일 오전 11:32 UTCresolved

   This incident has been resolved.

1. 2025년 6월 6일 오후 3:03 UTCresolved

   Spotlight Directory pages had temporary downtime for approximately 20 minutes. The issue was identified, a fix was implemented and it has been resolved.

1. 2025년 1월 8일 오후 12:36 UTCidentified

   We have confirmed an issue with our vendor Sendgrid, and are awaiting a fix from their team.

2. 2025년 1월 8일 오후 1:28 UTCresolved

   This incident has been resolved.

1. 2025년 1월 6일 오후 1:19 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 1월 6일 오후 1:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 1월 6일 오후 1:30 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2025년 1월 6일 오후 1:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2025년 1월 6일 오후 1:47 UTCresolved

   This incident has been resolved.

1. 2024년 11월 20일 오후 2:48 UTCidentified

   We have partial outage - Some users are not able to access analytics

2. 2024년 11월 20일 오후 5:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024년 11월 20일 오후 6:00 UTCresolved

   This incident has been resolved.

1. 2024년 11월 20일 오전 10:06 UTCinvestigating

   We are currently investigating this issue.

2. 2024년 11월 20일 오전 10:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 2024년 11월 20일 오전 10:20 UTCmonitoring

   We have identified and fixed the issue. Now we are monitoring the the stability of the systems.

4. 2024년 11월 20일 오전 11:43 UTCresolved

   This incident has been resolved.

1. 2024년 11월 14일 오후 4:45 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2024년 11월 14일 오후 5:08 UTCidentified

   We have confirmed this is an issue with our vendor Sendgrid, and are awaiting a fix from their team.

3. 2024년 11월 14일 오후 8:27 UTCresolved

   This incident has been resolved.

1. 2024년 11월 6일 오후 8:07 UTCmonitoring

   We are seeing delays in background processing such as email delivery.

2. 2024년 11월 6일 오후 9:11 UTCresolved

   This incident has been resolved.

1. 2024년 11월 6일 오후 3:14 UTCinvestigating

   We are currently investigating this issue.

2. 2024년 11월 6일 오후 3:32 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2024년 11월 6일 오후 3:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2024년 11월 6일 오후 4:13 UTCresolved

   This incident has been resolved.

1. 2024년 10월 8일 오후 12:40 UTCinvestigating

   We are currently investigating this issue.

2. 2024년 10월 8일 오후 12:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024년 10월 8일 오후 3:50 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2024년 10월 8일 오후 3:50 UTCresolved

   This incident has been resolved.