Adjust 장애 기록

1. 2026년 8월 15일 AM 7:32 UTCinvestigating

   조정 대쉬보드 및 보고 서비스는 현재 성능의 향상을 경험하고 있습니다. 우리의 엔지니어는 문제점을 조사하고 있습니다

2. 2026년 8월 15일 AM 7:33 UTCidentified

   조정 대쉬보드 및 보고 서비스는 현재 성능의 향상을 경험하고 있습니다. 우리는 문제점을 확인하고 우리의 엔지니어는 해결책에 작동하고 있습니다.

3. 2026년 8월 15일 AM 8:09 UTCresolved

   사건은 해결됩니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 5일 AM 5:05 UTCinvestigating

   We are currently investigating several reporting issues. Ad Spend data is missing for all clients using cron schedules, affecting part of yesterday's data and today's data, while clients using custom schedules via the Scheduling Service appear to be unaffected. We are also observing intermittent cases of missing tracker names in reports.

2. 2026년 6월 5일 AM 6:30 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 6월 5일 AM 7:13 UTCidentified

   We have successfully restored the majority of the missing Ad Spend data and resolved the intermittent issue with missing tracker names in reports. Our team is actively working to restore the remaining Ad Spend data.

4. 2026년 6월 5일 AM 11:24 UTCresolved

   This incident has been resolved.

1. 2026년 4월 23일 AM 10:55 UTCinvestigating

   We’re investigating intermittent errors and elevated latency affecting a subset of incoming requests.

2. 2026년 4월 23일 AM 10:56 UTCresolved

   This incident has been resolved.

1. 2026년 4월 11일 AM 3:48 UTCinvestigating

   We are currently investigating degraded performance of the Deeplink Generator API, dashboard and reporting services. Our engineers are actively working on resolving the issue.

2. 2026년 4월 11일 AM 4:10 UTCresolved

   This incident has been resolved.

1. 2026년 3월 17일 PM 8:31 UTCinvestigating

   We are currently investigating an issue that is causing partial delays in raw data (CSV) exports. No data loss is expected.

2. 2026년 3월 18일 AM 12:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 3월 18일 PM 2:49 UTCresolved

   This incident has been resolved.

1. 2026년 3월 16일 AM 8:27 UTCinvestigating

   We are currently investigating an issue that is preventing the ingestion of aggregated ad spend data, the validation of in-app purchases, and the ingestion of SKAN data from the Meta and Google Ads reporting APIs.

2. 2026년 3월 16일 AM 10:32 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 3월 16일 PM 4:54 UTCresolved

   This incident has been resolved.

1. 2026년 3월 3일 PM 12:35 UTCidentified

   We are currently investigating an issue that is causing partial delays in raw data (CSV) exports. No data loss is expected.

2. 2026년 3월 5일 PM 1:14 UTCresolved

   This incident has been resolved.

1. 2026년 2월 27일 AM 9:28 UTCinvestigating

   We are currently experiencing degraded performance on dashboard, report service and automate services. Our engineers are working on resolving the issue.

2. 2026년 2월 27일 AM 9:47 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 2월 27일 AM 9:48 UTCmonitoring

   The fix has been implemented, services are available and we're continuing to monitor the status.

4. 2026년 2월 27일 AM 10:45 UTCresolved

   The incident has been resolved.

1. 2026년 2월 17일 AM 11:09 UTCidentified

   We have identified an issue causing processing delays for a small subset of incoming data from February 16, 2026. Our engineering team is currently implementing a fix. Please note that no data has been lost, and all records remain queued for processing.

2. 2026년 2월 17일 PM 3:05 UTCresolved

   This incident has been resolved.

1. 2026년 2월 9일 PM 12:51 UTCidentified

   We are currently experiencing a degraded performance on our dashboard. Our engineers have identified the root cause and are working on resolving the issue.

2. 2026년 2월 9일 PM 1:24 UTCresolved

   The issue has been resolved.

1. 2026년 1월 27일 PM 7:45 UTCmonitoring

   We're currently experiencing a data processing delay of about 5% of today’s data for non-SAN data. Our engineers are actively working on resolving this delay.

2. 2026년 1월 27일 PM 9:07 UTCresolved

   The delay has been resolved.

1. 2026년 1월 18일 AM 11:59 UTCidentified

   We are currently experiencing a delay in processing revenue events that occurred between 0:15 and 3:08 UTC. The delay will be resolved within the same day on 18th of January.

2. 2026년 1월 18일 AM 11:59 UTCmonitoring

   We are working on resolving the delay, it will be resolved within the same day on 18th of January.

3. 2026년 1월 21일 PM 10:01 UTCresolved

   The incident has been resolved.

1. 2026년 1월 14일 PM 1:10 UTCresolved

   The issue occurred between 11:55–12:25 UTC and has been fully resolved.

1. 2025년 12월 13일 AM 4:54 UTCinvestigating

   The Adjust dashboard is currently experiencing a degradation in performance. This disruption has no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. All raw data exports including real-time callbacks and CSV uploads, both to your own BIs and to partners, will function as normal. We are working on fixing this issue.

2. 2025년 12월 13일 AM 7:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 12월 13일 AM 7:16 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026년 1월 9일 PM 3:31 UTCresolved

   This incident has been resolved.

1. 2025년 10월 22일 PM 12:47 UTCinvestigating

   We are currently experiencing degraded performance for our dashboard. The engineering team is actively working on resolving the issue.

2. 2025년 10월 22일 PM 4:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 10월 22일 PM 5:28 UTCresolved

   This incident has been resolved.

1. 2025년 9월 22일 PM 1:35 UTCinvestigating

   We are currently experiencing degraded performance for our dashboard. The engineering team is actively working on resolving the issue.

2. 2025년 9월 22일 PM 1:36 UTCresolved

   The issue has been resolved, all services are fully operational.

1. 2025년 8월 28일 PM 12:15 UTCinvestigating

   Adjust is currently experiencing a service outage. As a result, some Adjust tracker URLs fail to redirect, incoming engagements and s2s requests are partly not being processed. We sincerely apologize for the disruption and inconvenience caused. We have all teams active to collectively work on an immediate solution.

2. 2025년 8월 28일 PM 12:39 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 8월 28일 PM 1:05 UTCidentified

   We identified the root cause and are working on resolving the issue.

4. 2025년 8월 28일 PM 1:35 UTCidentified

   We are continuing to work on a fix for this issue.

5. 2025년 8월 28일 PM 2:01 UTCidentified

   A fix has been implemented, we are continuing to monitor the situation.

6. 2025년 8월 28일 PM 2:03 UTCidentified

   We are continuing to monitor the implemented fix.

7. 2025년 8월 28일 PM 2:15 UTCmonitoring

   We are continuing to monitor the implemented fix.

8. 2025년 8월 28일 PM 4:45 UTCresolved

   All systems are operational, the team is continuing to monitor and working on the data and attribution recovery.

1. 2025년 8월 4일 AM 11:45 UTCidentified

   We're experiencing an elevated level of server response errors and are currently looking into the issue.

2. 2025년 8월 4일 PM 12:23 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 8월 4일 PM 12:35 UTCresolved

   All systems are operational.

1. 2025년 5월 27일 AM 9:54 UTCmonitoring

   We're currently experiencing a delay in data processing for Report Service as well as raw Data Exports. There is no impact on any of the attribution data with Adjust, including any of your active advertising campaigns. We expect full resolution, including callbacks and dashboard reporting, by 11am UTC.

2. 2025년 5월 28일 AM 4:58 UTCresolved

   This incident has been resolved.

1. 2025년 5월 23일 AM 10:21 UTCidentified

   Adjust is currently experiencing a service outage. The issue has been identified as a DDoS attack and a fix is being implemented. While the issue is present, a significant portion of Adjust tracker URLs can fail to redirect, all incoming engagements and s2s requests aren't processed in full. Requests such as installs, sessions, and events sent by the Adjust SDK are not being processed but they will be buffered locally on each device and replayed in full once our services are back online. We sincerely apologize for the disruption and inconvenience caused.

2. 2025년 5월 23일 AM 10:58 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2025년 5월 23일 AM 11:55 UTCidentified

   We've deployed initial protection measures, some endpoints still exist in a degraded state and we are working towards a permanent fix

4. 2025년 5월 23일 PM 12:30 UTCmonitoring

   We're continuing to monitor and improve availability

5. 2025년 5월 23일 PM 6:54 UTCmonitoring

   Permanent fix is in place, and indications are that services are fully operational. We are continuing to monitor the situation.

6. 2025년 5월 23일 PM 7:12 UTCmonitoring

   We are continuing to monitor for any further issues.

7. 2025년 5월 24일 AM 7:47 UTCidentified

   The issue has been identified and a fix is being implemented.

8. 2025년 5월 24일 PM 12:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

9. 2025년 5월 24일 PM 6:07 UTCmonitoring

   The deployment of mitigation measures has been completed, and service availability is fully operational. We are continuing to monitor the situation closely.

10. 2025년 5월 27일 AM 9:16 UTCresolved

    This incident has been resolved.