Affinity 장애 기록

1. 2026년 9월 3일 PM 10:15 UTCidentified

   사용자는 클라우드 서비스 제공업체와의 문제로 인해 서비스에 액세스할 수 있는 오류 또는 비활성화가 발생할 수 있습니다. 우리는 60 분 안에 다른 갱신을 제공할 것입니다.

2. 2026년 9월 3일 PM 10:35 UTCmonitoring

   우리는 회복의 징후를보고 모든 서비스를 적극적으로 모니터링하고 있습니다. 우리는 한 번 또 다른 업데이트를 게시합니다. 우리는 문제가 완전히 해결 될 수 있습니다.

3. 2026년 9월 3일 PM 11:18 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 11일 PM 8:24 UTCresolved

   We have identified the root cause of the issue impacting Affinity Analytics, the fix was implemented and deployed. Affinity Analytics was intermittently unavailable between 7:00 PM - 7:15 PM UTC.

1. 2026년 7월 9일 AM 2:50 UTCidentified

   We have identified the root cause of the issue impacting Affinity Analytics. Our team is now working on a fix.

2. 2026년 7월 10일 PM 7:03 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2026년 7월 10일 PM 7:04 UTCresolved

   This incident has been resolved.

1. 2026년 6월 30일 PM 4:06 UTCidentified

   Windows Outlook 데스크톱 앱의 일부 사용자는 Affinity Outlook Add-in에 SSO 로그인을 완료 할 수 없습니다. 이것은 Microsoft의 Windows 핸들 인증 리디렉션에 Outlook에 영향을 미치는 최근 변경으로 인해. Mac Outlook은 필수입니다. 작업으로, 사용자는 웹 응용 프로그램을 통해 Affinity에 액세스 할 수 있습니다.

2. 2026년 7월 10일 PM 8:28 UTCidentified

   우리는 Microsoft의 최근 변화에 기인 한 문제 주위에 작동 할 Affinity 플랫폼에 업데이트를 투자하고 Windows Outlook 데스크톱 앱 사용자를위한 SSO 로그인 동작을 복원합니다. Mac Outlook 및 Affinity 웹 응용 프로그램은 비공개이며 interim에서 작업으로 사용할 수 있습니다.

3. 2026년 7월 23일 PM 3:03 UTCresolved

   이 문제는 해결되었습니다. 영향을받은 고객은 config 변경 지침에 대한 [email protected]에 Affinity 지원을 문의해야합니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 29일 PM 6:24 UTCinvestigating

   We are currently investigating an issue impacting Affinity API and CRM. Users may be experiencing intermittent 504 Gateway Timeout issues. Our team is working to identify the cause.

2. 2026년 6월 29일 PM 9:43 UTCmonitoring

   We have deployed a fix and are seeing signs of recovery. Services should be returning to normal. Some users may continue to experience intermittent issues as the system stabilizes. Our team will continue to closely monitor the systems to ensure stability. We will post another update once we can confirm the issue is fully resolved.

3. 2026년 6월 30일 PM 2:49 UTCmonitoring

   The services are fully operational. We are continuing to monitor for any further issues.

4. 2026년 7월 2일 PM 1:09 UTCresolved

   This incident has been resolved.

1. 2026년 5월 20일 PM 5:23 UTCinvestigating

   We are currently investigating an issue impacting Affinity CRM

2. 2026년 5월 20일 PM 5:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 5월 20일 PM 7:42 UTCresolved

   This incident has been resolved.

1. 2026년 4월 13일 PM 9:14 UTCinvestigating

   We are currently investigating an issue with the Affinity Pathfinder Chrome extension intermittently showing a blank page and loading icon.

2. 2026년 4월 13일 PM 10:40 UTCidentified

   We've identified the root cause. It is bug introduced in Chrome 147 that is affecting numerous chrome extensions. See the report here: https://issues.chromium.org/issues/500975618 An update to chrome is expected soon. We are not aware of a good workaround at the moment other than closing and reopening the browser, but will update this if one is found.

3. 2026년 4월 16일 PM 1:28 UTCresolved

   This has been fixed in Chrome, please sure you are on version 147.0.7727.102 or later of Chrome.

1. 2026년 3월 31일 PM 3:53 UTCidentified

   Some users may experience delays in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 2026년 4월 1일 AM 1:09 UTCresolved

   This incident has been resolved.

1. 2026년 3월 24일 PM 8:15 UTCresolved

   Between 11:30 AM and 2:45 PM EST, an issue with one of Affinity’s service providers caused a disruption to Affinity Notetaker. This issue is now resolved.

1. 2026년 3월 17일 AM 2:23 UTCidentified

   Some users may experience delays with recent team activity data appearing in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 2026년 3월 17일 PM 1:28 UTCresolved

   This incident has been resolved.

1. 2026년 2월 20일 PM 3:14 UTCmonitoring

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 2026년 2월 20일 PM 6:59 UTCresolved

   This incident has been resolved.

1. 2026년 2월 13일 AM 12:23 UTCidentified

   We have identified the root cause of the issue impacting Affinity Web application. Our team is now working on a fix.

2. 2026년 2월 13일 AM 12:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 2월 13일 AM 12:43 UTCresolved

   This incident has been resolved.

1. 2026년 1월 27일 PM 7:13 UTCinvestigating

   We are investigating an issue impacting entity creation and update flows in the Affinity CRM. Users may be unable to add or update Companies, People, and Opportunities. Our team is working to identify the cause and implement a mitigation.

2. 2026년 1월 27일 PM 8:29 UTCidentified

   We have identified the root cause of the issue impacting entity creation and update flows in the Affinity CRM. Our team is now working on deploying a fix.

3. 2026년 1월 27일 PM 9:35 UTCmonitoring

   We have deployed a fix for the issue impacting entity creation and update flows in the Affinity CRM. We are monitoring the system to ensure Companies, People, and Opportunities can be created and updated normally.

4. 2026년 1월 27일 PM 10:28 UTCresolved

   This incident has been resolved. All systems are fully operational.

1. 2026년 1월 22일 PM 9:20 UTCmonitoring

   We are monitoring an elevated error rate affecting Microsoft/Azure users due to an ongoing service disruption with Microsoft. Our team is actively monitoring the situation and will provide updates as soon as it’s resolved.

2. 2026년 1월 23일 PM 1:53 UTCresolved

   This incident has been resolved.

1. 2026년 1월 15일 PM 4:02 UTCidentified

   We have identified the root cause of the issue impacting all services. Our team is now working on a fix. We will provide another update within 60 minutes

2. 2026년 1월 15일 PM 4:24 UTCresolved

   This incident has been resolved.

1. 2026년 1월 8일 PM 3:44 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 2026년 1월 8일 PM 10:48 UTCresolved

   This incident has been resolved.

1. 2025년 12월 17일 PM 11:32 UTCinvestigating

   We've identified an issue with our email and calendar processing pipelines resulting in delays in seeing up to date information in the application.

2. 2025년 12월 18일 AM 10:19 UTCmonitoring

   A fix has been implemented and we are monitoring progress of processing the backlog.

3. 2025년 12월 18일 PM 7:04 UTCresolved

   This incident has been resolved.

1. 2025년 11월 20일 PM 7:03 UTCinvestigating

   We are currently investigating an issue impacting Affinity Analytics.

2. 2025년 11월 20일 PM 8:39 UTCidentified

   Affected customers may experience data freshness delays of up to 24 hours as we actively work on a full restore. The issue has been identified and our team has a fix scheduled for deployment during our upcoming maintenance window.

3. 2025년 11월 21일 PM 6:51 UTCresolved

   This incident has been resolved.

1. 2025년 11월 17일 PM 11:52 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 2025년 11월 18일 AM 9:33 UTCidentified

   All Dashboards in Affinity Analytics are currently missing data. We have identified the issue and are working on restoring the access to the data.

3. 2025년 11월 18일 PM 1:56 UTCidentified

   We continue to work on processing the replication backlog. We’ll share a final update once full recovery is confirmed.

4. 2025년 11월 18일 PM 8:35 UTCidentified

   We continue to work on processing the replication backlog. We'll share a final update once full recovery is confirmed.

5. 2025년 11월 18일 PM 9:56 UTCresolved

   This incident has been resolved.

1. 2025년 11월 14일 PM 6:22 UTCidentified

   We are currently experiencing email syncing delay, impacting Google credentials. Affected users may experience delays of up to 48 hours. Our engineering team is actively investigating the issue and working towards processing the backlog. We will provide an update as soon as the issue has been resolved.

2. 2025년 11월 14일 PM 7:44 UTCmonitoring

   fix has been deployed to resolve the issue and we are currently monitoring the system. Users will see a reduction in email syncing delays over the coming hours as the system processes the backlog.

3. 2025년 11월 15일 PM 4:57 UTCresolved

   This incident has been resolved.