Airbrake 장애 기록

1. 2026년 10월 27일 오후 8:10 UTCresolved

   우리는 특정 프로젝트로 로딩되지 않는 오류 대시보드 그래프를 조사하고 있습니다. 하루의 계정 사용은 여전히 계정 설정에서 관찰 할 수 있습니다. 우리는 일단 우리가 원인을 인식 한 번 업데이트합니다. 질문이 있으시면 [email protected]로 문의하십시오. 업데이트 : 서비스 가용성에 영향을 미치는 인프라 문제를 식별하고 해결했습니다. 서비스 복원, 우리는 시스템 건강 모니터링을 계속하고 추가 조치에 대한 재발을 방지합니다.

2. 2026년 10월 27일 오후 9:51 UTCpostmortem

   우리는 서비스 가용성에 영향을 미치는 인프라 문제를 식별하고 해결했습니다. 서비스 복원, 우리는 시스템 건강 모니터링을 계속하고 추가 조치에 대한 재발을 방지합니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 14일 오전 2:34 UTCinvestigating

   Our dashboard graphs are currently not loading as expected. We are investigating the root cause and will share an update as soon as we have more information. All metrics may be affected including error counts in digest emails.

2. 2026년 7월 14일 오전 3:10 UTCidentified

   We have identified the issue affecting service availability and are working through recovery steps. We are continuing to work on restoring normal operation and will share another update as soon as service is stable.

3. 2026년 7월 14일 오전 3:29 UTCresolved

   The incident has been resolved and metrics are back online. There will be a dip in metric count graphs while the incident was experienced. Error event data was recorded normally and was unaffected. We apologize for the inconvenience. If you have any questions please reach us at [email protected].

1. 2026년 6월 1일 오후 2:22 UTCinvestigating

   Airbrake is currently experiencing an issue with email notification delivery. Errors are being processed as normal. We will update this incident as we work to resolve this issue.

2. 2026년 6월 1일 오후 3:53 UTCresolved

   We've resolved an issue with our email notifications. The issue was caused by email asset delivery which we've resolved. We apologize for any inconvenience. Please email support at [email protected] if you have any questions or concerns.

1. 2026년 5월 7일 오전 2:55 UTCresolved

   A subset of customers experienced an issue where the error dashboard list was not loading properly. This may have resulted in error filtering being faulty or the errors list being blank. The issue was escalated to our techops team which resolved the issue. We apologize for the inconvenience that this has caused. If you have any questions or concerns, please reach us at [email protected].

1. 2025년 7월 24일 오전 12:38 UTCinvestigating

   We are currently investigating an issue causing individual project dashboard and settings pages to be unavailable. We apologize for the inconvenience. Please email us at [email protected] if you have any questions.

2. 2025년 7월 24일 오전 1:22 UTCmonitoring

   The error dashboard and settings pages are available again. We're continuing to monitor and investigate the issue.

3. 2025년 7월 24일 오후 5:24 UTCresolved

   The issue causing intermittent dashboard loading issues has been resolved. If you have any questions, please reach us at [email protected]. We apologize for the inconvenience.

1. 2025년 7월 13일 오후 2:54 UTCinvestigating

   We are currently investigating an issue causing the login page and dashboard to fail loading due to an error. Please reach out to [email protected] if you have any questions. We apologize for the inconvenience.

2. 2025년 7월 13일 오후 5:03 UTCmonitoring

   The web application is back up and account API is no longer experiencing errors. We're continuing to monitor the resolution. Please reach us at [email protected] if you have any questions.

3. 2025년 7월 14일 오전 12:58 UTCmonitoring

   The web app is experiencing errors which is preventing users from accessing the error dashboard. This is an issue that resurfaced after being resolved earlier today. We will update this post after further investigation.

4. 2025년 7월 14일 오후 6:05 UTCmonitoring

   The web application is back up and account API is no longer experiencing errors. We're continuing to monitor the resolution again. Please reach us at [email protected] if you have any questions.

5. 2025년 7월 22일 오후 8:06 UTCresolved

   This incident has been resolved.

1. 2025년 6월 16일 오후 8:48 UTCinvestigating

   We're investigating an issue where the metric graphs for errors are not displaying properly. Please reach out to us at [email protected] if you have any questions. We apologize for the inconvenience. Error monitoring other than metrics is unaffected.

2. 2025년 6월 17일 오전 1:41 UTCresolved

   A resolution has been implemented for the metrics API issues that resulted in error graphs to not be visible on the dashboard. We're continuing to monitor the service. Please let us know if you have any questions at [email protected].

1. 2025년 5월 27일 오후 5:46 UTCinvestigating

   We have identified an issue affecting a certain subset of customers and are currently working on remediation. We'll keep this issue updated. Please reach out to [email protected] if you have further questions.

2. 2025년 5월 29일 오전 12:24 UTCinvestigating

   We have resolved the backend issue where a subset of Airbrake projects' experienced blank error dashboards. The backlog in error events have been processed. Please reach out to [email protected] if you have further questions.

3. 2025년 6월 3일 오전 1:16 UTCresolved

   Update: A subset of customers experienced service disruptions due to an unresponsive backend API instance. This was triggered by a log storage issue that correlated with a surge in error ingestion traffic. We are actively investigating automated solutions to prevent similar occurrences in the future. We apologize for any inconvenience this caused, please reach out with any questions to [email protected].

1. 2023년 10월 31일 오후 10:31 UTCidentified

   Our alerts notifications have been disabled. Digests and other notification types (like Slack) are unaffected. We are working with our email service provider to reenable our alerts domain and will follow up as there is more information. Reach us at [email protected] if you have any questions.

2. 2023년 11월 1일 오후 6:47 UTCidentified

   Our email provider has reenabled our alerts domain. All email notifications should be operational again. We still have our sign-up page disabled to implement an additional verification measure and will close this incident when the new sign-up page is live. If you have any questions, please reach us at [email protected].

3. 2023년 11월 1일 오후 7:04 UTCmonitoring

   Updating the status to "monitoring" as alert emails are fixed. We will update the status to "resolved" when the new sign-up page is live.

4. 2023년 11월 2일 오후 11:55 UTCresolved

   This issue has been resolved. Our emails have been flowing for the past day and our sign-up page is live again. We apologize for any inconvenience. If you have any questions, please reach us at [email protected].

1. 2023년 10월 25일 오후 5:42 UTCidentified

   We have identified an issue with delivering email alerts. We are investigating the cause of the disruption and will report more as we gather more info. Errors are still being recorded and are being delivered to your error dashboards. Integration alerts are also unaffected.

2. 2023년 10월 25일 오후 7:23 UTCresolved

   This issue has been resolved. Emails are being delivered again. Reach out to [email protected] if you have any questions.

1. 2023년 5월 11일 오후 11:34 UTCidentified

   We have identified an issue affecting a certain subset of customers and are currently working on remediation. You may notice a delay in Error processing. We'll keep this issue updated. Please reach out to [email protected] if you have further questions.

2. 2023년 5월 12일 오후 4:11 UTCresolved

   We apologize for any inconvenience this caused. The incident has been resolved and normal operations have resumed.

1. 2023년 3월 15일 오후 2:53 UTCinvestigating

   We are currently investigating a delay in error processing. Errors on your error dashboard and error email notifications might take longer to appear than usual. We will share updates as we make progress in addressing this issue. If you have any questions or concerns, please reach us at [email protected]. We apologize for any inconvenience.

2. 2023년 3월 15일 오후 4:38 UTCidentified

   We have identified the issue and are currently working to process the backlog of notifications. We will continue to monitor the situation and provide updates.

3. 2023년 3월 15일 오후 10:25 UTCresolved

   The backlog in error notifications has been processed. Users should get error emails and see errors show up on their dashboards without delays again. We apologize for any inconvenience. If you have any questions, please reach us at [email protected].

1. 2022년 12월 28일 오후 8:41 UTCinvestigating

   We are currently investigating increased errors.

2. 2022년 12월 29일 오전 1:13 UTCresolved

   This incident has been resolved. Services should be back to normal.

1. 2022년 8월 24일 오후 4:51 UTCidentified

   We've identified an issue with our queue. Notification delivery is currently delayed. Thanks for your patience and sorry for any inconvenience this causes. If you have any issues or questions please email [email protected]

2. 2022년 8월 24일 오후 7:22 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2022년 8월 24일 오후 7:23 UTCidentified

   Queues are back to normal and notifications are once against being delivered.

4. 2022년 8월 24일 오후 7:25 UTCresolved

   This incident has been resolved.

1. 2022년 4월 25일 오전 10:53 UTCinvestigating

   Some users may not be able to access the Airbrake web app. We have all hands on deck troubleshooting this dashboard outage and look forward to getting it back online ASAP. Thanks for your patience and sorry for any inconvenience this causes. If you have any issues or questions please email [email protected]

2. 2022년 4월 25일 오전 11:13 UTCresolved

   This incident has been resolved, the Airbrake web app is now working as expected. If you have any issues or questions please email [email protected]

1. 2021년 11월 11일 오후 2:12 UTCinvestigating

   Some users may not be able to load error, performance, or deploy data in their dashboard. The API is accepting errors as usual and you should be able to continue troubleshooting errors as soon as the dashboard has been restored. Thanks for your patience and sorry for any inconvenience this causes. If you have any issues or questions please email [email protected].

2. 2021년 11월 11일 오후 2:53 UTCresolved

   The cause of the incident has been identified and resolved. Systems have returned to their operational states.

1. 2021년 10월 2일 오후 8:36 UTCinvestigating

   We are currently investigating degraded performance on a database shard. Some customers may experience delays processing error and APM data.

2. 2021년 10월 2일 오후 8:39 UTCinvestigating

   We are continuing to investigate this issue.

3. 2021년 10월 2일 오후 8:45 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2021년 10월 2일 오후 8:53 UTCmonitoring

   A fix has been implemented and we are monitoring while the backlog of notice data / APM events are being processed.

5. 2021년 10월 2일 오후 9:07 UTCresolved

   The backlog of notice and apm data has been processed and shard performance has stabilized. Please reach out to support ([email protected]) with further questions.

1. 2020년 10월 22일 오후 2:57 UTCinvestigating

   Some users may not be able to access the error dashboard. The API is accepting errors as usual and you should be able to continue troubleshooting your errors as soon as the dashboard has been restored. We have all hands on deck troubleshooting this dashboard outage and look forward to getting it back online ASAP. Thanks for your patience and sorry for any inconvenience this causes. If you have any issues or questions please email [email protected]

2. 2020년 10월 22일 오후 3:30 UTCresolved

   This incident has been resolved.

1. 2020년 6월 25일 오후 3:02 UTCinvestigating

   We are currently investigating API errors which are affecting some projects.

2. 2020년 6월 25일 오후 3:51 UTCinvestigating

   We are continuing to investigate an issue.

3. 2020년 6월 25일 오후 4:56 UTCidentified

   We have identified an issue where for some requests, our API is failing due to data caching errors. Affected users might experience their error dashboards failing to load and a delay in email notifications. If you have any questions or concerns, reach out to [email protected].

4. 2020년 6월 25일 오후 9:33 UTCidentified

   We are continuing to investigate the issue causing a delay in processing performance data. Customer's project dashboards and email notifications should be returning to normal. If you experience any issues or have any questions, reach us at [email protected]

5. 2020년 6월 25일 오후 10:51 UTCidentified

   We are continuing to work on a fix for this issue.

6. 2020년 6월 26일 오전 4:37 UTCresolved

   We've applied a change that relieved the load on our production database that was causing a delay in processing performance data. Delays in application performance should be resolving. If you continue to experience any issues, please let us know at [email protected].

1. 2020년 6월 18일 오후 6:48 UTCinvestigating

   We are currently investigating API errors which are affecting some projects.

2. 2020년 6월 18일 오후 6:53 UTCinvestigating

   We are continuing to investigate this issue.

3. 2020년 6월 18일 오후 7:00 UTCinvestigating

   We've received reports of issues with tracking deploys, we are investigating this and believe it to be a related symptom. If you are experiencing this issue please let us know [email protected], we apologize for any inconvenience this causes.

4. 2020년 6월 18일 오후 7:31 UTCmonitoring

   All systems are back to normal, we will continue to monitor the situation. If you experience any issues sending errors or tracking deploys for your project, please let us know [email protected]

5. 2020년 6월 18일 오후 9:27 UTCresolved

   The overloaded ingress server which caused issues with deploy and error tracking was scaled up and the issues have been resolved. If you have any questions, please reach out to us at [email protected].