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    Alexishr 장애 기록

    35 Alexishr incidents · 2025년 6월 — official updates, affected components, duration and resolution details.

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    Delayed results in Employee Surveys

    시작 2026년 6월 15일 오전 10:03 UTC · 0m

    Issues경미한 인시던트
    1. 2026년 6월 15일 오전 10:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    Major HRM Classic outage

    시작 2026년 4월 30일 오전 6:12 UTC · 3m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2026년 4월 30일 오전 6:12 UTCinvestigating

      Our systems are experiencing a major outage. We apologize for the inconveniance, and we are working to restore the systems as fast as possible. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    2. 2026년 4월 30일 오전 6:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2026년 4월 30일 오전 6:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2026년 4월 30일 오전 6:14 UTCresolved

      This incident has been resolved.

    Changes in processing activities for a Simployer sub-processor

    시작 2026년 4월 29일 오후 2:11 UTC · 0m

    Pending
    영향을 받은 구성 요소
    Changes in sub-processors
    1. 2026년 4월 29일 오후 2:11 UTCresolved

      Dear Customer, Transparency matters to us, so we want to keep you informed about a change to how we deliver AI-powered features in Simployer. To improve AI model resilience we have added Google Vertex AI as an additional AI platform alongside Microsoft Azure OpenAI. Both platforms operate within the EU. Google is already a listed sub-processor in our Data Processing Agreement — we are expanding the scope of their processing activities, not introducing a new sub-processor. Our Trust Center documentation has been updated to reflect this change. You can read the full details here: https://www.simployer.com/support/documentation/simployer-trust-center/other-useful-content/agreements/changes-in-the-msa No action is needed on your part. If you have any questions or concerns, we are happy to help at [email protected]. Best regards, Simployer

    Planned maintenance – Employee Survey

    시작 2026년 4월 28일 오전 10:21 UTC · 8d 7h

    Maintenance유지보수 이벤트
    1. 2026년 4월 28일 오전 10:21 UTCscheduled

      Edit: new date and time. We will perform scheduled maintenance on Wednesday, May 6 at 18:00 (local time). This update includes important security improvements and upgrades to core services in Employee Survey. Impact: Employee Survey may be temporarily unavailable during the maintenance window. We will monitor the system throughout the release and provide updates if needed.

    2. 2026년 5월 6일 오후 3:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 2026년 5월 6일 오후 4:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 2026년 5월 6일 오후 6:00 UTCcompleted

      The scheduled maintenance has been completed.

    Scheduled maintenance Capitech

    시작 2026년 4월 15일 오후 12:43 UTC · 42d 12h

    Maintenance유지보수 이벤트
    1. 2026년 4월 15일 오후 12:43 UTCscheduled

      We will patch our servers. Downtime will occur in short intervalls.

    2. 2026년 5월 27일 오후 9:30 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 2026년 5월 27일 오후 10:30 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 2026년 5월 28일 오전 1:30 UTCcompleted

      The scheduled maintenance has been completed.

    Maintenance Capitech

    시작 2026년 4월 15일 오후 12:40 UTC · 14d 12h

    Maintenance유지보수 이벤트
    1. 2026년 4월 15일 오후 12:40 UTCscheduled

      We will patch our servers. Downtime will occur in short intervalls.

    2. 2026년 4월 29일 오후 9:30 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 2026년 4월 29일 오후 10:30 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 2026년 4월 30일 오전 1:30 UTCcompleted

      The scheduled maintenance has been completed.

    Scheduled maintenance Capitech

    시작 2026년 1월 8일 오전 7:24 UTC · 157d 18h

    Maintenance유지보수 이벤트
    1. 2026년 1월 8일 오전 7:24 UTCscheduled

      We will patch our servers. Downtime will occur in short intervalls.

    2. 2026년 3월 25일 오후 10:30 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 2026년 3월 25일 오후 11:30 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 2026년 3월 26일 오전 2:30 UTCcompleted

      The scheduled maintenance has been completed.

    Automatic patching

    시작 2025년 6월 6일 오전 8:22 UTC · 0m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2025년 6월 6일 오전 8:22 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    시작 2025년 6월 6일 오전 8:22 UTC · 0m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2025년 6월 6일 오전 8:22 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    시작 2025년 6월 6일 오전 8:22 UTC · 0m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2025년 6월 6일 오전 8:22 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    시작 2025년 6월 6일 오전 8:22 UTC · 0m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2025년 6월 6일 오전 8:22 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    시작 2025년 6월 6일 오전 8:22 UTC · 0m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2025년 6월 6일 오전 8:22 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    시작 2025년 6월 6일 오전 8:22 UTC · 0m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2025년 6월 6일 오전 8:22 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    시작 2025년 6월 6일 오전 8:22 UTC · 0m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2025년 6월 6일 오전 8:22 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    시작 2025년 6월 6일 오전 8:22 UTC · 0m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2025년 6월 6일 오전 8:22 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    시작 2025년 6월 6일 오전 8:19 UTC · 0m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2025년 6월 6일 오전 8:19 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    시작 2025년 6월 6일 오전 8:19 UTC · 0m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2025년 6월 6일 오전 8:19 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    시작 2025년 6월 6일 오전 8:19 UTC · 0m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2025년 6월 6일 오전 8:19 UTCscheduled

      Automatic patching window where all VM and other components might be patched.

    Patching reserved for Simployer

    시작 2025년 6월 6일 오전 8:18 UTC · 0m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2025년 6월 6일 오전 8:18 UTCscheduled

      A scheduled maintenance window for our services is about to commence. Simployer reserves this time for patching critical servers that may cause downtime on our services (but not necessarily). Scheduled maintenance is excluded before measuring SLA's. Status updates will be posted to this page, and it is possible to subscribe to updates and get notifications in your channel of choice.

    Automatic patching

    시작 2025년 6월 6일 오전 8:18 UTC · 0m

    Maintenance유지보수 이벤트
    영향을 받은 구성 요소
    Simployer Classic Logon
    1. 2025년 6월 6일 오전 8:18 UTCscheduled

      Automatic patching window where all VM and other components might be patched.