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    Auth0 장애 기록

    12 Auth0 incidents · 2026년 4월 — official updates, affected components, duration and resolution details.

    현재 상태로 돌아가기

    Quota Utilization 페이지 지원 센터에 문제

    시작 2026년 7월 23일 오후 4:06 UTC · 0m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Auth0 CA-1

      공식 인시던트 업데이트를 자동 번역했습니다.

      우리는 문제점을 검출했습니다.

      시작 2026년 7월 14일 오전 2:49 UTC · 2h 40m

      Outage중대한 인시던트
      영향을 받은 구성 요소
      Auth0 US-1 - Tenant LogsAuth0 US-1
      1. 2026년 7월 14일 오전 2:49 UTCinvestigating

        우리는 현재 우리의 서비스에 영향을 미치는 사건을 조사하고 있습니다. 우리의 팀은 뿌리 원인을 이해하고 문제를 완화하기 위해 적극적으로 노력하고 있습니다. 우리는 더 많은 정보를 수집하여 업데이트 할 것입니다.

      2. 2026년 7월 14일 오전 3:08 UTCidentified

        우리는 우리의 tenant 로그 스트리밍 서비스에 문제가 확인했습니다. 우리는 사건 상태의 변화와 우리의 완화 노력 진행으로 더 많은 업데이트를 제공 할 것입니다.

      3. 2026년 7월 14일 오전 3:42 UTCidentified

        우리는 우리의 tenant 로그 스트리밍 서비스에 문제가 확인했습니다. 우리는 뿌리 원인을 조사하고 사건 상태의 변화와 우리의 완화 노력 진행으로 더 업데이트를 제공할 것입니다. 이 문제는 핵심 인증 서비스에 영향을 미치지 않습니다.

      4. 2026년 7월 14일 오전 4:26 UTCidentified

        우리는 우리의 tenant 로그 스트리밍 서비스에 루트 원인을 조사 계속. 10개의 로그는 Auth0 관리 대시보드를 통해 접근할 수 있습니다. 우리는 사건 상태의 변화와 우리의 완화 노력 진행으로 7am UTC에 다음 업데이트를 제공 할 것입니다. 이 문제는 핵심 인증 서비스에 영향을 미치지 않습니다.

      5. 2026년 7월 14일 오전 5:29 UTCresolved

        서비스 복원되었습니다. 우리는 진심으로 당신에게 영향을 미치는 영향에 대해 사과하고 사용자.

      공식 인시던트 업데이트를 자동 번역했습니다.

      We have detected an issue.

      시작 2026년 6월 26일 오전 6:57 UTC · 53m

      Outage중대한 인시던트
      영향을 받은 구성 요소
      Auth0 US-1 - AuthenticationAuth0 US-1
      1. 2026년 6월 26일 오전 6:57 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026년 6월 26일 오전 7:23 UTCmonitoring

        The service has recovered from the issue and we're monitoring the environment to ensure stability.

      3. 2026년 6월 26일 오전 7:50 UTCresolved

        Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      4. 2026년 7월 8일 오후 5:31 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-26_-_Increased_Error_Rates_on_US-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-06-26_-_Increased_Error_Rates_on_US-1_Public_Cloud_Environment.pdf)

      Elevated Errors on US-5 Public Cloud Environment

      시작 2026년 6월 22일 오후 3:48 UTC · 40m

      Outage중대한 인시던트
      영향을 받은 구성 요소
      Auth0 US-5 - AuthenticationAuth0 US-5
      1. 2026년 6월 22일 오후 3:41 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026년 6월 22일 오후 3:48 UTCidentified

        An elevated volume of errors are being observed on the US-5 Public Cloud environment, affecting a subset of customers. We've identified a load-shedding event that appear connected to the event. We've disabled ingress load shedding to mitigate impact and are monitoring for recovery. We will provide further updates with changes in the incident status and as our mitigation efforts progress.

      3. 2026년 6월 22일 오후 4:22 UTCmonitoring

        After performing our previous step in disabling ingress load shedding on the US-5 Public Cloud environment, we've since observed subsiding error rates, and have received customer confirmations that services are recovering. We're continuing to monitor the environment for stability and will continue to provide updates regarding service status.

      4. 2026년 6월 22일 오후 4:28 UTCresolved

        After monitoring the environment to ensure stability, we observed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      5. 2026년 7월 2일 오전 2:21 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf](https://cdn.auth0.com/website/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf)

      Elevated Errors on AU-1 Public Cloud Environment

      시작 2026년 6월 22일 오후 3:21 UTC · 1h 7m

      Outage중대한 인시던트
      영향을 받은 구성 요소
      Auth0 AU - Authentication
      1. 2026년 6월 22일 오후 3:21 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026년 6월 22일 오후 3:48 UTCidentified

        An elevated volume of errors are being observed on the AU-1 Public Cloud environment, affecting a subset of customers. We've identified a load-shedding event that appear connected to the event. We've disabled ingress load shedding to mitigate impact and are monitoring for recovery. We will provide further updates with changes in the incident status and as our mitigation efforts progress.

      3. 2026년 6월 22일 오후 4:22 UTCmonitoring

        After performing our previous step in disabling ingress load shedding on the AU-1 Public Cloud environment, we've since observed subsiding error rates, and have received customer confirmations that services are recovering. We're continuing to monitor the environment for stability and will continue to provide updates regarding service status.

      4. 2026년 6월 22일 오후 4:28 UTCresolved

        After monitoring the environment to ensure stability, we observed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      5. 2026년 7월 2일 오전 2:22 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/2026-06-22\_-\_Elevated\_Errors\_on\_AU-1\_and\_US-5\_Public\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf)

      We have detected an issue.

      시작 2026년 6월 11일 오전 5:49 UTC · 1h 21m

      Outage중대한 인시던트
      1. 2026년 6월 11일 오전 5:49 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026년 6월 11일 오전 6:55 UTCmonitoring

        We are currently monitoring the incident

      3. 2026년 6월 11일 오전 7:10 UTCresolved

        Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      4. 2026년 6월 23일 오후 10:07 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf)

      Elevated Errors on US-1 Public Cloud

      시작 2026년 6월 1일 오후 6:23 UTC · 1h 0m

      Outage중대한 인시던트
      영향을 받은 구성 요소
      Auth0 US-1 - Authentication
      1. 2026년 6월 1일 오후 6:23 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026년 6월 1일 오후 6:32 UTCidentified

        We have identified elevated errors indicating an infrastructural issue that is impacting the US-1 Public Cloud environment. We're currently formulating mitigating actions. We will provide further updates with changes in the incident status and as our mitigation efforts progress.

      3. 2026년 6월 1일 오후 7:11 UTCmonitoring

        The Engineering team has applied a fix for the issue and we're monitoring the environment to ensure stability. Errors rates on the affected environment are beginning to subside. Due to resource exhaustion observed on the infrastructure supporting the environment, we have scaled up these resources to mitigate impact. A full investigation into the root cause of the issue will continue. We'll provide further update as our status changes.

      4. 2026년 6월 1일 오후 7:23 UTCresolved

        We've monitored the environment to ensure stability after applying our fix, and services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      5. 2026년 6월 9일 오후 10:31 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-01_-_Increased_Error_Rates_on_US-1_Public_Cloud.pdf](https://cdn.auth0.com/website/2026-06-01_-_Increased_Error_Rates_on_US-1_Public_Cloud.pdf)

      [Retroactive] Elevated Errors in Authentication API

      시작 2026년 5월 21일 오후 6:10 UTC · 1m

      Outage중대한 인시던트
      영향을 받은 구성 요소
      Auth0 EU-1 - Authentication
      1. 2026년 5월 21일 오후 6:10 UTCidentified

        On May 20, 2026, between 15:00-15:20 UTC, we experienced elevated errors in our Authentication API. Impacted users would have experienced 5xx error codes when attempting to log in. There is no active impact, and no actions are required from our customers.

      2. 2026년 5월 21일 오후 6:11 UTCresolved

        The errors have self-resolved, and the services have been stable. We will continue to investigate the issue's root cause and provide an analysis within 7 business days. We sincerely apologize for the impact this had on you and your users.

      3. 2026년 6월 1일 오후 8:16 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-05-20_-_Elevated_Errors_on_Multiple_EU-Region_Cloud_Environments.pdf](https://cdn.auth0.com/website/2026-05-20_-_Elevated_Errors_on_Multiple_EU-Region_Cloud_Environments.pdf)

      Elevated Errors on Public Cloud Environments

      시작 2026년 4월 28일 오전 10:00 UTC · 11h 31m

      Issues경미한 인시던트
      영향을 받은 구성 요소
      Auth0 US-1 - Authentication
      1. 2026년 4월 28일 오전 10:00 UTCidentified

        We're currently investigating a disruption to Auth0 Services on the Public Cloud environment. Our third-party Edge provider has confirmed an issue originating from within their services. This event specifically impacts customers who are utilizing self-managed custom domains for Authentication, MFA, and Management API. We're closely monitoring for progress from our provider following their investigation. We'll provide updates as we gather more information and as our status changes.

      2. 2026년 4월 28일 오후 9:32 UTCresolved

        Our third-party Edge provider has reported that their service disruption has been mitigated within their environment. We've observed recovery for all previously affected Auth0 services and now see stability in the Public Cloud environment. After no further recurrence of the issue, we're now marking this incident as resolved. A root cause analysis (RCA) will be posted here within 14 business days. We sincerely apologize for the impact this had on you and your users.

      3. 2026년 5월 8일 오후 7:38 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20260428\_-\_Increased\_Error\_Rates\_on\_Public\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/20260428_-_Increased_Error_Rates_on_Public_Cloud_Environments.pdf)

      Regional Connectivity Issues in CA Public Cloud

      시작 2026년 4월 28일 오전 5:03 UTC · 44m

      Outage중대한 인시던트
      영향을 받은 구성 요소
      Auth0 CA-1 - Authentication
      1. 2026년 4월 28일 오전 5:03 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026년 4월 28일 오전 5:30 UTCidentified

        Our Engineering team has identified the root cause of this issue and our mitigation efforts are underway. We will provide an additional update once those mitigation efforts have been completed.

      3. 2026년 4월 28일 오전 5:46 UTCresolved

        Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      4. 2026년 5월 8일 오후 7:29 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20260428\_-\_Error\_Rates\_caused\_by\_Regional\_Infrastructure\_Failure.pdf](https://cdn.auth0.com/blog/20260428_-_Error_Rates_caused_by_Regional_Infrastructure_Failure.pdf)

      Elevated Errors on Public Cloud Environments

      시작 2026년 4월 22일 오후 6:29 UTC · 31m

      Outage중대한 인시던트
      영향을 받은 구성 요소
      Auth0 EU-1 - Authentication
      1. 2026년 4월 22일 오후 6:29 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026년 4월 22일 오후 7:01 UTCresolved

        Customers experienced service disruption due to a DNS misconfiguration that was inadvertently applied in preparation for infrastructure enhancement. This issue was resolved after the misconfiguration was manually corrected. We monitored the environment to ensure stability and confirmed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      3. 2026년 5월 7일 오후 4:36 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at:[https://cdn.auth0.com/blog/20260422\_-\_Elevated\_Errors\_on\_Public\_Cloud\_from\_DNS\_Resolution\_Failures.pdf](https://cdn.auth0.com/blog/20260422_-_Elevated_Errors_on_Public_Cloud_from_DNS_Resolution_Failures.pdf)

      Elevated Errors on Public Cloud Environments

      시작 2026년 4월 22일 오후 6:29 UTC · 32m

      Outage중대한 인시던트
      영향을 받은 구성 요소
      Auth0 US-3 - Authentication
      1. 2026년 4월 22일 오후 6:29 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 2026년 4월 22일 오후 7:01 UTCresolved

        Customers experienced service disruption due to a DNS misconfiguration that was inadvertently applied in preparation for infrastructure enhancement. This issue was resolved after the misconfiguration was manually corrected. We monitored the environment to ensure stability and confirmed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      3. 2026년 5월 7일 오후 4:31 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at:[https://cdn.auth0.com/blog/20260422\_-\_Elevated\_Errors\_on\_Public\_Cloud\_from\_DNS\_Resolution\_Failures.pdf](https://cdn.auth0.com/blog/20260422_-_Elevated_Errors_on_Public_Cloud_from_DNS_Resolution_Failures.pdf)