Autobooksco 장애 기록

1. 2026년 8월 28일 오후 7:51 UTCinvestigating

   우리는 우리의 반노 금융 기관에서 Autobooks에 미치는 영향에 대한 문제의 인식이며 투자

2. 2026년 8월 28일 오후 10:55 UTCmonitoring

   이 팀은 Autobooks 플랫폼에 대한 사용자 액세스에 대한 수정을 배포했으며 모니터링

3. 2026년 8월 29일 오후 3:49 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 25일 오후 6:35 UTCidentified

   이 팀은 Autobooks Web Application 및 API에 영향을 미치는 사건을 해결하는 데 종사하고 있습니다

2. 2026년 8월 25일 오후 6:44 UTCmonitoring

   팀은 Autobooks Receivables 플랫폼에 대한 광범위한 복구를 관찰했으며 더 많은 문제를 모니터링하고 있습니다

3. 2026년 8월 25일 오후 7:25 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 6일 오후 2:25 UTCinvestigating

   The team has identified an issue with the Bill Pay application and is currently investigating the issue.

2. 2026년 8월 6일 오후 2:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results. All services are operational.

3. 2026년 8월 6일 오후 4:22 UTCresolved

   This incident has been resolved.

1. 2026년 7월 29일 오후 2:52 UTCidentified

   우리의 P2P 서비스는 intermittent 문제점을 경험하고 있습니다. 이것은 정전이 아니라, 발생은 우리에게 경고하기 위해 충분히 자주. 뿌리 원인은 알려져 있으며 수정이 적용됩니다. 업데이트에 대한 상태 경고를 구독하십시오. Autobooks 결제 플랫폼의 나머지는 운영입니다.

2. 2026년 7월 30일 오후 7:16 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 8일 오후 1:31 UTCinvestigating

   We are currently experiencing an issue that is causing delays in payment creation. The team is investigating and will provide an update on this page as soon as possible.

2. 2026년 5월 8일 오후 2:37 UTCresolved

   The team has identified and resolved the issue responsible for the degraded performance on the Autobooks Payables Platform.

1. 2026년 3월 20일 오후 3:14 UTCinvestigating

   The team is engaged with investigating an issue affecting the performance of the Receivables Platform

2. 2026년 3월 20일 오후 3:33 UTCmonitoring

   The team is actively monitoring the platform for further issues and is not seeing any impact to users as of 11:10.

3. 2026년 3월 20일 오후 5:11 UTCresolved

   This incident has been resolved.

1. 2025년 12월 29일 오후 5:50 UTCinvestigating

   We are aware of some users experiencing issues attempting to create payments and are actively working to resolve the issue.

2. 2025년 12월 29일 오후 9:20 UTCidentified

   The team is engaged with resolving the issue affecting payment creation

3. 2025년 12월 29일 오후 10:52 UTCmonitoring

   The payables platform is now fully functional. We are continuing to monitor the platform.

4. 2025년 12월 30일 오후 6:48 UTCresolved

   This incident has been resolved.

1. 2025년 10월 29일 오후 3:54 UTCinvestigating

   The team is engaged and is continuing to investigate an Autobooks platform outage resulting from global Microsoft Azure issues.

2. 2025년 10월 29일 오후 7:28 UTCinvestigating

   The Autobooks receivables platform is currently unavailable due to a global Microsoft outage. Our team is continuing to monitor the issue and working to restore services as quickly as possible.

3. 2025년 10월 29일 오후 9:12 UTCmonitoring

   The Autobooks receivables application is now intermittently available as Microsoft continues to resolve the global network issues. Our team is continuing to monitor to ensure that all services fully recover.

4. 2025년 10월 30일 오전 12:42 UTCresolved

   Microsoft has resolved the global network issue. The Autobooks receivables application is now fully available.

1. 2025년 10월 20일 오후 2:46 UTCinvestigating

   We are currently experiencing higher than expected latency across all UIs due to a widespread internet outage. Our team is currently investigating.

2. 2025년 10월 20일 오후 2:48 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 10월 20일 오후 4:43 UTCinvestigating

   Autobooks Payments Network (APN) services are currently impacted by the nationwide internet outage. Due to the strong likelihood of impact to the success and timeliness of your customers' bill payments, Autobooks has temporarily disabled access to the Bill Payment user interface. Restoring access to bill payments, while minimizing the negative impact to your Financial Institution and your customers is our highest priority. Our team is closely monitoring the outage exploring opportunities to minimize the length and severity of this impact.

4. 2025년 10월 20일 오후 9:11 UTCidentified

   We are seeing services recover across many of our AWS-hosted systems, but are continuing to investigate and monitor errors being seen within our critical processing infrastructure. Our application will continue to display an offline message to users until we are confident that our service provider is fully functional. We will provide another update at 7:30pm ET.

5. 2025년 10월 20일 오후 11:17 UTCresolved

   The AWS outage has been resolved and our application is now available. Our team is continuing to monitor the status of the system.

1. 2025년 7월 15일 오후 2:44 UTCinvestigating

   Some users may encounter issues using the Portal Pay, Person to Person, or Account to Account apps. Our team is investigating and will provide additional details as they become available.

2. 2025년 7월 15일 오후 8:35 UTCidentified

   We continue to see intermittent issues affecting users and are continuing to investigate. Transactions created using Portal Pay, Person to Person, and Account to Account will process successfully and confirmation emails are being delivered, but users may not see a success message immediately in the application.

3. 2025년 7월 16일 오후 6:20 UTCidentified

   We are continuing to work on resolving the issue. Transactions created using Portal Pay, Person to Person, and Account to Account will process successfully and confirmation emails are being delivered, but users may not see a success message immediately in the application.

4. 2025년 7월 17일 오후 2:01 UTCmonitoring

   A fix has been implemented and we are continuing to monitor.

5. 2025년 7월 18일 오후 12:11 UTCresolved

   This incident has been resolved.

1. 2025년 7월 14일 오후 7:16 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 7월 15일 오전 3:46 UTCresolved

   This incident has been resolved.

1. 2025년 7월 1일 오후 5:37 UTCinvestigating

   Some users may encounter issues using Portal Pay, Account to Account, or Person to Person apps. Our team is investigating and will provide additional details as they become available.

2. 2025년 7월 1일 오후 6:19 UTCmonitoring

   A fix has been implemented and the team is currently monitoring all apps.

3. 2025년 7월 1일 오후 8:20 UTCresolved

   The issue has been resolved.

1. 2025년 6월 28일 오후 3:45 UTCinvestigating

   Some users may encounter issues using Portal Pay, Account to Account, or Person to Person apps. Our team is investigating and will provide additional details as they become available.

2. 2025년 6월 28일 오후 4:11 UTCidentified

   The cause has been identified and the team is working to resolve the issue.

3. 2025년 6월 28일 오후 4:12 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2025년 6월 28일 오후 4:27 UTCmonitoring

   A fix has been implemented and payments are successfully processing. The team is continuing to monitor.

5. 2025년 6월 29일 오후 12:56 UTCresolved

   The issue has been resolved.

1. 2025년 6월 27일 오후 8:49 UTCidentified

   The team has identified an issue with BillPay and is engaged

2. 2025년 6월 27일 오후 9:05 UTCmonitoring

   The team is monitoring for further issues at this time.

3. 2025년 6월 27일 오후 9:46 UTCresolved

   This incident has been resolved.

1. 2025년 6월 26일 오후 5:48 UTCinvestigating

   Our team is currently investigating an issue causing Person to Person payments to fail

2. 2025년 6월 26일 오후 8:01 UTCmonitoring

   The team has deployed an update and is monitoring for any further payment failures.

3. 2025년 6월 26일 오후 9:53 UTCresolved

   This incident has been resolved.

1. 2025년 6월 4일 오후 6:01 UTCinvestigating

   Some users may encounter an error when loading the Bill Pay application. Our team is investigating and will provide additional details as they become available.

2. 2025년 6월 4일 오후 7:00 UTCmonitoring

   A fix has been implemented and the team is continuing to monitor the situation.

3. 2025년 6월 4일 오후 9:18 UTCresolved

   The incident has been resolved.

1. 2025년 2월 21일 오후 5:50 UTCinvestigating

   Our team is actively investigating and will provide an update as soon as possible.

2. 2025년 2월 21일 오후 6:18 UTCmonitoring

   A fix has been implemented and the team is monitoring

3. 2025년 2월 21일 오후 7:12 UTCresolved

   This incident has been resolved.

1. 2025년 2월 10일 오후 9:54 UTCresolved

   We are experiencing an intermittent outage of our application.

2. 2025년 2월 10일 오후 9:55 UTCpostmortem

   We have resolved the issue and are continuing to monitor.

1. 2024년 8월 6일 오후 10:52 UTCinvestigating

   We're currently investigating an issue impacting our customer’s ability to use Autobooks. Engineers are engaged and working to resolve the issue as quickly as possible.

2. 2024년 8월 6일 오후 11:25 UTCmonitoring

   At this time, we are no longer observing the issue that was affecting customers' ability to use Autobooks. The Autobooks team is continuing to monitor the issue.

3. 2024년 8월 7일 오전 12:19 UTCresolved

   This incident has been resolved.

1. 2024년 7월 30일 오후 1:31 UTCidentified

   We’re experiencing an issue due to a problem identified by one of our network infrastructure providers, which is affecting some of our customers. We're working with them to resolve the issue as quickly as possible.

2. 2024년 7월 30일 오후 4:27 UTCmonitoring

   At 10:10 AM EDT, our network infrastructure provider rolled out a mitigation for the issue. We are continuing to monitor our network infrastructure providers' updates on the situation.

3. 2024년 7월 30일 오후 8:24 UTCmonitoring

   As of 4:06 PM EDT, our network infrastructure provider has implemented an additional mitigation for this issue and are in the process of validating full recovery. The Autobooks Platform is fully available at this time.

4. 2024년 7월 30일 오후 9:15 UTCresolved

   The incident has been resolved by our network infrastructure provider.