Bexio 장애 기록

1. 2026년 9월 4일 AM 8:55 UTCinvestigating

   현재, bexio의 시스템 이메일 (예 : 암호, 2FA 코드, 회사 초대장, 송장 등)은 우리의 이메일 공급자의 기술 문제로 인해 배달 지연을 경험하고있다. 우리는 이미 해결책에 일하고 있습니다.

2. 2026년 9월 4일 AM 11:01 UTCidentified

   우리는 문제가 발견하고 현재 이메일이 수신 될 수 있도록 대체 솔루션을 준비하고 다시 의존 할 수 있습니다. 우리는 당신을 새롭게 합니다.

3. 2026년 9월 4일 PM 1:35 UTCmonitoring

   우리는 현재 이메일 보내기 및 수신 지연 및 배송 문제를 경험하고 있습니다. Microsoft 이메일 계정이 영향을받습니다. 원인은 공급자와 직접적으로, 우리는 문제점을 해결하는 직접적인 영향이 없습니다. 우리는 상황을 밀접하게 감시하기 위하여 계속합니다.

4. 2026년 9월 4일 PM 6:37 UTCresolved

   Microsoft 계정이 해결 된 이메일 배달 문제가 외부 공급 업체에 의해 알려졌다. 이전에 2FA 인증 코드를받지 못한 사용자는 이제 새로운 것을 요청할 수 있습니다. 또한, 오늘 이전의 이메일이 잃지 않았는지 유의하시기 바랍니다. 그들은 지금 전송됩니다. 환자와 이해에 감사드립니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 9일 PM 12:32 UTCinvestigating

   We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

2. 2026년 7월 9일 PM 12:44 UTCresolved

   This incident has been resolved.

1. 2026년 7월 8일 AM 8:24 UTCinvestigating

   We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team

2. 2026년 7월 8일 AM 8:46 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 7월 8일 AM 9:09 UTCresolved

   This incident has been resolved.

1. 2026년 6월 25일 PM 3:02 UTCinvestigating

   We are currently investigating this issue. -Transactions can still be retrieved from connected interfaces - Payments can be transferred

2. 2026년 6월 26일 AM 11:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 6월 26일 AM 11:13 UTCresolved

   This incident has been resolved.

1. 2026년 6월 2일 PM 3:30 UTCidentified

   At the moment, the purchase module, reports in accounting (like account ledger, balance and income state +)are restricted. We are already working to resolve the issue so that bexio is available to you again as soon as possible. Thank you very much for your patience.

2. 2026년 6월 2일 PM 3:40 UTCresolved

   This incident has been resolved.

1. 2026년 4월 21일 AM 8:58 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 4월 21일 PM 1:48 UTCresolved

   This incident has been resolved.

1. 2026년 3월 24일 AM 7:40 UTCidentified

   At present, document delivery may be restricted or unavailable for certain customers. We are already working to resolve the issue so that you can use bexio to its full extent again as soon as possible. Thank you very much for your patience.

2. 2026년 3월 24일 PM 4:29 UTCresolved

   You can now send emails again without any restrictions. Thank you very much for your patience and your trust in bexio

1. 2026년 3월 23일 AM 8:32 UTCidentified

   At the moment, the logo on office.bexio.com is not displayed. We are already working to resolve the issue. Important: The logo in the documents like quotes, invoices are displayed correctly. Thank you very much for your patience.

2. 2026년 3월 23일 PM 12:14 UTCresolved

   The logo in your bexio profile will now be displayed as usual. Thank you for your patience and understanding.

1. 2026년 3월 20일 AM 7:24 UTCidentified

   Sent emails are currently not being delivered to recipients. We are already working to resolve the issue so that bexio is available to you again as soon as possible. In the meantime, you can use the action "Send invoice using email software". Thank you very much for your patience.

2. 2026년 3월 21일 AM 6:38 UTCmonitoring

   The issue has been partially resolved. System emails, such as those for forgotten passwords, are now working reliably again. The following currently applies to sending documents: Max 20 emails per hour & 5 recipients. Use ‘Send invoice using email software’ for larger batches. We are continuing to work on a permanent fix and thank you for your patience and understanding.

3. 2026년 3월 21일 PM 3:36 UTCmonitoring

   We have started processing the delayed emails from yesterday. The system is currently clearing the queue, and all outstanding messages should reach their recipients shortly.

4. 2026년 3월 23일 AM 9:59 UTCmonitoring

   Update: At the moment, only some of the emails sent are being delivered to the recipient. Our technical team is already working to find a solution. In the meantime, you can use the ‘Send invoice via email software’ option.

5. 2026년 3월 23일 PM 12:15 UTCresolved

   Emails are now being sent reliably again. The limit of 20 documents per hour and a maximum of 5 recipients remains in place for the time being. The delay in email delivery has also been resolved. We apologise for any inconvenience caused and thank you for your understanding.

1. 2026년 3월 19일 PM 3:20 UTCidentified

   The developer.bexio.com website is currently unavailable. We are already working to resolve the issue and apologise for the inconvenience.

2. 2026년 3월 19일 PM 3:59 UTCresolved

   developer.bexio.com is available again. We apologise for any inconvenience caused.

1. 2026년 3월 17일 AM 9:12 UTCidentified

   Bank transactions are currently experiencing delays in importing and processing. You may also notice a delay with contact imports. We are already working on a fix to ensure bexio is fully available to you as soon as possible. Thank you for your patience.

2. 2026년 3월 17일 PM 12:02 UTCresolved

   Bank transactions have been successfully processed and imported. Contact imports are also available again. You can now use bexio as usual. Thank you for your patience.

1. 2026년 3월 16일 PM 2:30 UTCidentified

   Currently, there is a delay in the posting of bills to our accounting system. We are already working on a resolution. Thank you for your patience.

2. 2026년 3월 16일 PM 3:59 UTCresolved

   Bills are being processed as usual again. However, we are still working on the final data migration and kindly ask for a little more patience.

1. 2026년 3월 3일 AM 10:05 UTCinvestigating

   Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

2. 2026년 3월 3일 PM 1:47 UTCresolved

   The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.

1. 2026년 3월 2일 PM 12:59 UTCinvestigating

   Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

2. 2026년 3월 2일 PM 2:11 UTCidentified

   We have identified the cause and are working on a fix. Thank you for your patience.

3. 2026년 3월 2일 PM 3:45 UTCresolved

   The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.

1. 2026년 2월 17일 PM 1:06 UTCinvestigating

   The module Purchase is currently impaired or may not be available. Our technicians are already working on a solution with priority.

2. 2026년 2월 17일 PM 2:36 UTCresolved

   The error has been fixed: All bills and expenses will now be posted immediately and reliably again. The entire purchase area is now available to you again as usual. We apologize for any inconvenience caused and thank you for your patience.

1. 2026년 1월 27일 AM 11:02 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 1월 27일 PM 12:39 UTCresolved

   We were able to resolve the issue. The banking interface is available again as expected. We apologise for any inconvenience caused.

1. 2026년 1월 19일 AM 7:55 UTCinvestigating

   Due to a disruption with our external telephone provider, our support team is currently only available in writing. Please use our contact form (https://help.bexio.com/s/contact-support?language=en_US) or the expert chat for your inquiry.

2. 2026년 1월 19일 AM 9:33 UTCresolved

   Issue resolved

1. 2025년 12월 18일 PM 2:40 UTCidentified

   bexio is currently impaired or may not be available. Our technicians are already working on a solution with priority.

2. 2025년 12월 18일 PM 3:09 UTCresolved

   bexio is fully operational again. We apologize for the inconvenience.

1. 2025년 12월 14일 PM 4:04 UTCinvestigating

   The module “Purchase” is currently impaired and may not be available. Our technicians are already working on a solution with priority.

2. 2025년 12월 14일 PM 4:42 UTCidentified

   We have identified the root cause and are applying mitigation.

3. 2025년 12월 14일 PM 5:04 UTCresolved

   We were able to resolve the issue. A fix has been implemented and we are monitoring the results.

1. 2025년 12월 5일 AM 9:01 UTCidentified

   bexio is currently not available because of an issue with an external network provider. Our partner's technicians are already working on a solution.

2. 2025년 12월 5일 AM 9:17 UTCmonitoring

   bexio is available again. A fix has been implemented and we are monitoring the results.

3. 2025년 12월 5일 AM 10:20 UTCresolved

   We were able to resolve the issue. The unexpected unavailability of bexio was caused by a problem with our partner Cloudflare.