Bitpay 장애 기록

1. 2026년 8월 20일 PM 6:05 UTCinvestigating

   우리는 관련 문제를 조사하면서 DOGE를 사용하여 청구서 결제가 비활성화되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 7일 PM 6:24 UTCinvestigating

   Optimism 네트워크에서 결제를 중단했습니다. 투자가 계속됩니다.

2. 2026년 7월 7일 PM 6:57 UTCidentified

   문제는 식별되고 수정이 구현됩니다.

3. 2026년 7월 7일 PM 8:16 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 4월 29일 PM 5:15 UTCidentified

   Some users are experiencing difficulties connecting to BitPay.com. We have identified the root cause and are working on deploying a fix.

2. 2026년 4월 29일 PM 6:03 UTCidentified

   This issue has been resolved

3. 2026년 4월 29일 PM 6:21 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2026년 4월 29일 PM 6:22 UTCresolved

   This incident has been resolved.

1. 2026년 2월 15일 AM 4:36 UTCinvestigating

   We have identified an error affecting payments on the Base network. We have disabled payments with ETH and USDC on the Base network at this time while we are investigating. Payments via the Ethereum, Arbitrum, and Optimism networks are not affected.

2. 2026년 3월 5일 PM 9:47 UTCresolved

   This incident has been resolved.

1. 2025년 9월 20일 AM 12:06 UTCinvestigating

   Due to an issue we are experiencing, we have disabled the Solana network for payments.

2. 2026년 1월 13일 PM 6:49 UTCresolved

   This incident has been resolved.

1. 2025년 5월 28일 PM 4:55 UTCinvestigating

   Due to an issue we were experiencing, we've disabled ETH and USDC on the BASE network. The appropriate teams are looking into when we can re-enable these currencies. All other currencies remain operational.

2. 2025년 5월 30일 PM 2:27 UTCresolved

   This incident has been resolved.

1. 2025년 4월 6일 AM 2:43 UTCinvestigating

   We are experiencing intermittent errors on BitPay.com. Our team is investigating, but at this time, it appears the majority of users are still able to transact.

2. 2025년 4월 6일 PM 5:36 UTCresolved

   This incident has been resolved.

1. 2025년 4월 5일 PM 9:52 UTCinvestigating

   We are experiencing intermittent errors on BitPay.com. Our team is investigating, but at this time, it appears the majority of users are still able to transact.

2. 2025년 4월 6일 AM 2:40 UTCresolved

   This incident has been resolved.

1. 2025년 2월 20일 AM 2:55 UTCinvestigating

   We are investigating issues with payments on the Polygon network. Until we have resolved the issue we are disabling payments via Polygon.

2. 2025년 2월 20일 PM 3:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 2월 20일 PM 9:46 UTCresolved

   This incident has been resolved.

1. 2024년 3월 11일 PM 4:51 UTCinvestigating

   We have been notified that some customers are unable to create invoices on the BitPay platform. We are currently investigating the issue.

2. 2024년 3월 11일 PM 7:06 UTCresolved

   This incident has been resolved.

1. 2023년 12월 1일 PM 10:06 UTCinvestigating

   We are currently seeing an issue where Bitcoin Lightning Network payments are having incorrect fees assigned, and as such are causing payment exceptions. We have deactivated Lightning payments while the appropriate team is investigating this issue.

2. 2023년 12월 4일 PM 4:56 UTCresolved

   The underlying issue has been resolved, and we have reactivated Lightning payments.

1. 2023년 11월 14일 AM 12:29 UTCinvestigating

   Some users are seeing sporadic errors when attempting to use or load a wallet in the BitPay Wallet app. We are currently investigating this issue.

2. 2023년 11월 14일 AM 12:32 UTCresolved

   This incident has been resolved.

1. 2023년 11월 6일 PM 11:56 UTCresolved

   We experienced some issues with our ETH nodes. We have resolved the issue; some users may see delays for the next few hours as our systems recover.

1. 2023년 10월 13일 PM 2:10 UTCinvestigating

   We have disabled MATIC payments and other payments on the Polygon network while we investigate an issue.

2. 2023년 10월 16일 PM 2:04 UTCresolved

   This incident has been resolved.

1. 2023년 5월 10일 PM 3:23 UTCinvestigating

   We are experiencing slow updates to BTC balances in the BitPay Wallet app. Our appropriate technical teams are aware of the issue and are investigating. This does not affect the sending of funds.

2. 2023년 5월 10일 PM 7:03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2023년 5월 10일 PM 7:03 UTCresolved

   This incident has been resolved.

1. 2022년 12월 22일 PM 6:34 UTCinvestigating

   We are currently seeing some slowness with BitPay systems that may result in service degradation. The appropriate teams are currently looking into this issue.

2. 2022년 12월 22일 PM 7:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2022년 12월 22일 PM 7:59 UTCresolved

   This incident has been resolved.

1. 2022년 12월 19일 PM 7:46 UTCinvestigating

   We are disabling ETH and ERC-20 tokens while we perform a system upgrade. We anticipate ETH and ERC-20 tokens will be available again in approximately 90 minutes.

2. 2022년 12월 19일 PM 9:03 UTCresolved

   We have re-enabled ETH and ERC-20 tokens.

1. 2022년 11월 25일 PM 6:55 UTCinvestigating

   We are currently experiencing instability with BitPay.com and associated applications. The appropriate teams are investigating.

2. 2022년 11월 25일 PM 7:27 UTCmonitoring

   Stability has been restored and our development teams are monitoring.

3. 2022년 11월 25일 PM 9:13 UTCresolved

   This incident has been resolved.

1. 2022년 11월 18일 PM 4:52 UTCinvestigating

   We have received reports of Lightning Network payments not appropriately applying to invoices; we have disabled payment via Lightning while we investigate this issue.

2. 2022년 11월 18일 PM 9:50 UTCidentified

   The issue has been identified and we are working to put a fix in place.

3. 2022년 11월 19일 PM 2:58 UTCresolved

   This incident has been resolved.

1. 2022년 11월 14일 PM 9:51 UTCinvestigating

   Some users are still experiencing a white or black screen when attempting to use the BitPay app. If you experience either a white or black screen, please fully close the app and reopen. We're continuing to monitor this situation.

2. 2022년 11월 17일 PM 5:02 UTCresolved

   This incident has been resolved.