Blockchain 장애 기록

1. 2026년 10월 11일 오후 5:30 UTCidentified

   Cardano 노드의 문제점을 확인하고 수정합니다.

2. 2026년 10월 12일 오전 10:13 UTCresolved

   모든 시스템은 작업입니다. 현재 상태를 적극적으로 모니터링하고 있습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 8일 오전 9:06 UTCinvestigating

   Crypto and fiat withdrawals from the Trading Account are temporarily unavailable while we investigate an issue. We are working to restore service as quickly as possible

2. 2026년 8월 9일 오전 9:43 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2026년 5월 20일 오전 2:54 UTCidentified

   We are having problems with Arbitrum block processing. Deposits and Withdrawals are delayed.

2. 2026년 5월 20일 오후 4:58 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2026년 1월 14일 오후 3:41 UTCinvestigating

   We are currently investigating reports of delays or failures affecting NGN deposits. Our team is working to identify the root cause with our payment partners. We apologize for the inconvenience.

2. 2026년 1월 15일 오후 12:15 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2026년 1월 12일 오후 2:31 UTCinvestigating

   USD wires have been temporarily disabled for deposits and withdrawals. We are working to resolve the issue as quickly as possible. Alternative USD deposit and withdrawals are still available.

2. 2026년 1월 26일 오후 2:28 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 11월 21일 오전 10:59 UTCinvestigating

   Seems Cardano network is having some issues and deposits/withdrawals are delayed. We are investigating the issue.

2. 2025년 11월 21일 오후 1:17 UTCidentified

   We are implementing a fix at the moment.

3. 2025년 11월 22일 오후 12:34 UTCidentified

   We restored deposits/withdrawals in trading account. We continue working to normalize a situation everywhere.

4. 2025년 11월 23일 오전 11:22 UTCmonitoring

   We have implemented the fixes and we are monitoring the situation. Systems are working fine.

5. 2025년 11월 23일 오후 3:28 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 11월 10일 오후 3:25 UTCinvestigating

   We are investigating some issues with Polkadot deposits and withdrawals.

2. 2025년 11월 10일 오후 6:25 UTCidentified

   The team is working on restoring the deposits/withdrawals.

3. 2025년 11월 11일 오후 12:04 UTCmonitoring

   Our team has implemented a fix, the system is catching up with the chain and we are monitoring the system.

4. 2025년 11월 11일 오후 6:31 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 7월 31일 오전 12:34 UTCidentified

   Stacks block processing is delayed causing delays in deposits/withdrawals.

2. 2025년 8월 1일 오전 2:08 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 7월 29일 오후 2:52 UTCinvestigating

   We are currently investigating connectivity issues with our web and mobile platforms.

2. 2025년 7월 29일 오후 3:22 UTCmonitoring

   All systems are working. We are actively monitoring the current status.

3. 2025년 7월 29일 오후 3:29 UTCresolved

   All systems are working. The incident was resolved.

1. 2025년 7월 31일 오전 1:00 UTCinvestigating

   We're experiencing an elevated level of errors and are currently looking into the issue.

2. 2025년 7월 31일 오전 1:21 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 7월 12일 오전 2:33 UTCidentified

   Our Polygon nodes are having issues and we are delayed in block processing. The team is working in a fix.

2. 2025년 7월 14일 오전 10:40 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 7월 4일 오후 1:05 UTCinvestigating

   We are currently investigating connectivity issues with our web platform.

2. 2025년 7월 4일 오후 1:41 UTCmonitoring

   Our team applied a fix and we are currently monitoring.

3. 2025년 7월 4일 오후 6:30 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 6월 29일 오전 5:42 UTCinvestigating

   We're experiencing an elevated level of errors and are currently looking into the issue.

2. 2025년 6월 29일 오후 12:17 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 6월 24일 오후 1:36 UTCinvestigating

   We are currently investigating connectivity issues with our web platform.

2. 2025년 6월 24일 오후 3:25 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 6월 23일 오전 8:51 UTCinvestigating

   Block processing. deposits and withdrawals on Tron is delayed. We are investigating the issue. Rest assured, funds are safe.

2. 2025년 6월 23일 오전 9:44 UTCidentified

   Our team identified the issue. We are working on a fix.

3. 2025년 6월 23일 오후 2:07 UTCmonitoring

   We fixed the issues and all systems recovered, we will be monitoring for the next few hours.

4. 2025년 6월 24일 오후 12:06 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 6월 12일 오후 6:54 UTCinvestigating

   We are currently investigating connectivity issues with our web platform.

2. 2025년 6월 12일 오후 9:37 UTCmonitoring

   Our systems are restored, we will continue monitoring them.

3. 2025년 6월 13일 오후 3:07 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 5월 14일 오후 5:32 UTCidentified

   Our Base nodes are behind the chain tip, the team is recovering them.

2. 2025년 5월 15일 오후 2:57 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 5월 6일 오후 10:46 UTCidentified

   Our base blockchain nodes are behind the chain tip and catching up. Deposits and Withdrawals are delayed.

2. 2025년 5월 7일 오후 12:48 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 2월 25일 오전 11:18 UTCinvestigating

   Our Solana node is facing some issues, the team is working on it.

2. 2025년 2월 25일 오후 3:36 UTCidentified

   The node issue was fixed and our system is catching up, we should be fully online soon.

3. 2025년 2월 25일 오후 4:01 UTCmonitoring

   We are at back at the chain tip. We will continue monitoring closely.

4. 2025년 2월 25일 오후 9:43 UTCresolved

   All systems are working. We are actively monitoring the current status.

1. 2025년 1월 30일 오후 1:56 UTCinvestigating

   We're experiencing an elevated level of errors and are currently looking into the issue.

2. 2025년 1월 30일 오후 4:03 UTCresolved

   All systems are working. We are actively monitoring the current status.