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    Calibre 장애 기록

    32 Calibre incidents · 2018년 12월 — official updates, affected components, duration and resolution details.

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    Application performance

    시작 2026년 5월 6일 오전 10:32 UTC · 1h 55m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Application
    1. 2026년 5월 6일 오전 10:32 UTCidentified

      We have identified degraded performance from the application and are monitoring it.

    2. 2026년 5월 6일 오후 12:27 UTCresolved

      This incident has been resolved.

    Synthetic testing unavailable in Bahrain

    시작 2026년 4월 1일 오후 11:42 UTC · 35d 12h

    Outage심각한 인시던트
    1. 2026년 4월 1일 오후 11:42 UTCidentified

      Our synthetic page speed monitoring service is currently unavailable in Bahrain due to the illegal war in the region. Our services in the region are offline and unable to be contacted at this time. It may be some time before they become available again. More updates as they come.

    2. 2026년 5월 7일 오후 12:24 UTCresolved

      This incident has been resolved.

    Degraded application performance

    시작 2026년 1월 21일 오전 12:00 UTC · 43m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    CLI & Node.JS APIApplication
    1. 2026년 1월 21일 오전 12:00 UTCinvestigating

      We are currently investigating a degradation in application performance.

    2. 2026년 1월 21일 오전 12:12 UTCmonitoring

      Application performance has returned to acceptable levels. We are monitoring before resolving.

    3. 2026년 1월 21일 오전 12:43 UTCresolved

      This incident has been resolved.

    Test delays

    시작 2025년 10월 20일 오전 11:00 UTC · 15h 7m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    TokyoSeoulSydneyStockholmNorthern CaliforniaOhioCape TownSingaporeMumbaiFrankfurtCanadaOregonNorth VirginiaLondonIrelandSão Paulo
    1. 2025년 10월 20일 오전 11:00 UTCidentified

      Due to AWS incident with various services, we are experiencing delays in tests for North Virginia, California & Oregon. North Virginia is currently the most impacted.

    2. 2025년 10월 20일 오전 11:07 UTCidentified

      Tests are running in all other locations, however their processing is delayed so results will be stalled until AWS recovers.

    3. 2025년 10월 20일 오전 11:21 UTCmonitoring

      The test results backlog is processing. Tests in North Virginia are not running, we are monitoring.

    4. 2025년 10월 20일 오후 7:48 UTCmonitoring

      Testing in North Virginia continues to be interrupted by AWS outage. All other regions are operational.

    5. 2025년 10월 20일 오후 8:22 UTCmonitoring

      North Virginia is back, the test backlog is being processed. We are monitoring.

    6. 2025년 10월 21일 오전 2:07 UTCresolved

      This incident has been resolved.

    Application unavailable

    시작 2025년 5월 29일 오전 2:05 UTC · 13m

    Pending
    영향을 받은 구성 요소
    Application
    1. 2025년 5월 29일 오전 2:05 UTCinvestigating

      We are currently investigating this issue.

    2. 2025년 5월 29일 오전 2:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2025년 5월 29일 오전 2:18 UTCresolved

      This incident has been resolved.

    Application outage

    시작 2024년 6월 27일 오후 10:23 UTC · 4h 44m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    Application
    1. 2024년 6월 27일 오후 10:23 UTCinvestigating

      We are currently investigating application unavailability.

    2. 2024년 6월 27일 오후 10:57 UTCmonitoring

      We are continuing to monitor while application availability is restored.

    3. 2024년 6월 28일 오전 3:07 UTCresolved

      This incident has been resolved.

    Test processing delays in all regions

    시작 2024년 1월 9일 오후 10:47 UTC · 5h 57m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    TokyoSeoulSydneyNorthern CaliforniaOhioSingaporeMumbaiFrankfurtCanadaOregonNorth VirginiaLondonIrelandSão Paulo
    1. 2024년 1월 9일 오후 10:47 UTCinvestigating

      We are currently investigating test processing delays in all testing regions. You might experience recent Snapshots being marked as "scheduled" and results being delayed (including Pull Request Reviews and API-invoked tests). We will provide more information as soon as it’s available.

    2. 2024년 1월 10일 오전 12:37 UTCmonitoring

      A fix has been implemented. We are monitoring as systems recover.

    3. 2024년 1월 10일 오전 3:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2024년 1월 10일 오전 4:44 UTCresolved

      This incident has been resolved.

    Test failures

    시작 2023년 10월 6일 오전 3:00 UTC · 0m

    Pending
    1. 2023년 10월 10일 오전 6:44 UTCresolved

      On Friday 6th of October, Calibre experienced intermittent test failures on desktop devices. These failures were reported as being unable to connect to Chrome web browser. The issue has since been resolved and is not expected to be observed again in the future.

    Test delays in Canada region

    시작 2022년 11월 8일 오전 7:38 UTC · 1h 39m

    Pending
    영향을 받은 구성 요소
    Canada
    1. 2022년 11월 8일 오전 7:38 UTCidentified

      We are currently investigating test delays in the Canada region. You might experience some Snapshots being marked as "scheduled" and results being delayed (including Pull Request Reviews tests). We will provide more information as soon as it’s available.

    2. 2022년 11월 8일 오전 8:35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022년 11월 8일 오전 9:17 UTCresolved

      This incident has been resolved.

    Test Processing Delay

    시작 2022년 10월 1일 오전 8:30 UTC · 2h 10m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    TokyoSeoulSydneyNorthern CaliforniaOhioSingaporeMumbaiFrankfurtCanadaOregonNorth VirginiaLondonIrelandSão Paulo
    1. 2022년 10월 1일 오전 8:30 UTCinvestigating

      We are investigating a delay in tests being processed.

    2. 2022년 10월 1일 오전 8:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2022년 10월 1일 오전 9:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2022년 10월 1일 오전 10:40 UTCresolved

      This incident has been resolved.

    Test delays in North Virginia region

    시작 2022년 9월 14일 오전 10:31 UTC · 9h 20m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    North Virginia
    1. 2022년 9월 14일 오전 10:31 UTCidentified

      We are currently investigating test delays in the North Virginia region. You might experience some Snapshots being marked as "scheduled" and results being delayed (including Pull Request Reviews tests). We will provide more information as soon as it’s available.

    2. 2022년 9월 14일 오전 11:37 UTCmonitoring

      There is a significant backlog of tests. We've increased Test Agents in the North Virginia region and are monitoring as queues return to normal.

    3. 2022년 9월 14일 오후 7:51 UTCresolved

      This incident has been resolved.

    API requests are affected by an upstream DNS issue

    시작 2022년 8월 23일 오후 11:57 UTC · 4h 8m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    CLI & Node.JS API
    1. 2022년 8월 23일 오후 11:57 UTCidentified

      An upstream DNS issue is preventing API requests (Node.js API, Command Line Client) made to api.calibreapp.com from resolving correctly. We are tracking this issue with our upstream provider and will provide updates as they come.

    2. 2022년 8월 24일 오전 1:36 UTCmonitoring

      api.calibreapp.com is now partially resolving. We're continuing to monitor for the moment and will resolve this issue when we've seen confirmation from the upstream provider.

    3. 2022년 8월 24일 오전 4:04 UTCresolved

      The upstream DNS issue has been resolved. We've observed traffic to api.calibreapp.com and can confirm that the issue is resolved.

    Application is not accessible

    시작 2022년 2월 24일 오후 4:30 UTC · 0m

    Pending
    1. 2022년 2월 25일 오전 1:51 UTCresolved

      Due to a reported incident with our application hosting provider, Calibre’s application interface was not accessible for approximately 30 minutes between 3:30 and 4:00 AM AEST (16:30 and 17:00 UTC). Testing was NOT affected and the application was fully operational after the incident window.

    Degraded application performance

    시작 2021년 7월 12일 오전 6:43 UTC · 51m

    Pending
    영향을 받은 구성 요소
    CLI & Node.JS APIApplication
    1. 2021년 7월 12일 오전 6:43 UTCinvestigating

      We are currently investigating elevated error reports for Calibre's user interface and APIs.

    2. 2021년 7월 12일 오전 7:03 UTCidentified

      We've identified the issue and are currently applying a fix.

    3. 2021년 7월 12일 오전 7:09 UTCidentified

      We are currently experiencing an outage: Application and APIs are not accessible. Test are running in the background and are not affected by this issue. We are working on a fix and will post updates as they come.

    4. 2021년 7월 12일 오전 7:21 UTCmonitoring

      The fix has been applied. We'll continue to monitor.

    5. 2021년 7월 12일 오전 7:34 UTCresolved

      This incident has been resolved.

    Website and documentation partially unavailable

    시작 2021년 2월 12일 오전 1:08 UTC · 3h 9m

    Pending
    영향을 받은 구성 요소
    BlogDocumentation
    1. 2021년 2월 12일 오전 1:08 UTCidentified

      Due to an outage of our hosting provider, Vercel, our marketing website and documentation might be unavailable to some visitors or you might observe downgraded performance. The Calibre application, tests and APIs are NOT affected—your monitoring is running without any issues. You can access your Calibre account at https://calibreapp.com/home.

    2. 2021년 2월 12일 오전 1:34 UTCmonitoring

      Our hosting provider has implemented a mitigation strategy—the marketing website and documentation should now be fully available without degraded performance issues. We will continue monitoring the situation to ensure stability of Calibre's sites.

    3. 2021년 2월 12일 오전 4:17 UTCresolved

      This incident has been resolved.

    Test delays in North Virginia

    시작 2020년 11월 25일 오후 8:26 UTC · 2h 42m

    Pending
    영향을 받은 구성 요소
    North Virginia
    1. 2020년 11월 25일 오후 8:26 UTCinvestigating

      We are currently investigating test failures and delays in the North Virginia region. You might experience some Snapshots being marked as "failed" or "scheduled" and results being delayed. We will provide more information as soon as it’s available.

    2. 2020년 11월 25일 오후 8:37 UTCmonitoring

      We have identified the issue to be caused by an outage of one of our providers, Amazon AWS. A fix to bypass the outage is in place and tests should be resumed and completed shortly. Thank you for your patience.

    3. 2020년 11월 25일 오후 11:08 UTCresolved

      Tests in North Virginia are now running normally.

    Application is not accessible

    시작 2020년 11월 4일 오전 1:44 UTC · 5h 13m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Application
    1. 2020년 11월 4일 오전 1:44 UTCinvestigating

      We are currently investigating an issue with the Calibre application (interface) not being accessible. Testing is NOT affected and running without issues. We will provide more information as soon as it’s available.

    2. 2020년 11월 4일 오전 6:30 UTCidentified

      The application interface is again accessible with the exception of users logging in with SAML (SSO). Again, testing is not affected. We continue working on full issue resolution. Thank you for your patience!

    3. 2020년 11월 4일 오전 6:57 UTCresolved

      This incident has been resolved.

    Tests delayed in London region

    시작 2020년 10월 5일 오전 11:40 UTC · 9h 17m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    London
    1. 2020년 10월 5일 오전 11:40 UTCmonitoring

      There is a backlog of tests in the London region. We are continuing to monitor the situation while the backlog is being processed.

    2. 2020년 10월 5일 오후 8:57 UTCresolved

      This incident has been resolved.

    Test failures in several regions

    시작 2020년 8월 6일 오전 11:44 UTC · 18h 9m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    SydneySingaporeFrankfurtNorth VirginiaLondonSão Paulo
    1. 2020년 8월 6일 오전 11:44 UTCinvestigating

      We are investigating an ongoing issue where some tests are not able to be completed successfully. In some cases tests will fail, or be delayed for a period of minutes.

    2. 2020년 8월 6일 오후 12:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2020년 8월 6일 오후 1:15 UTCmonitoring

      A fix has been put in place and we will be monitoring our systems to confirm resolve.

    4. 2020년 8월 6일 오후 11:49 UTCidentified

      We are still observing recurring test delays in several Test Agent regions. Tests in those areas might be delayed, but will eventually be completed. We continue working on a reliable solution to this issue.

    5. 2020년 8월 7일 오전 5:53 UTCresolved

      All Test Agent regions are now fully operational.

    Snapshot failures in several regions

    시작 2020년 8월 5일 오전 7:23 UTC · 22h 45m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    TokyoSeoulSydneyNorthern CaliforniaOhioSingaporeMumbaiFrankfurtCanadaOregonNorth VirginiaLondonIrelandSão Paulo
    1. 2020년 8월 5일 오전 7:23 UTCinvestigating

      We are currently investigating test failures and delays in selected regions and tests. You might experience some Snapshots being marked as "failed" or results being delayed. We will provide more information as soon as it’s available.

    2. 2020년 8월 5일 오전 11:28 UTCinvestigating

      We're continuing to investigate for the root cause and a solution for the issue. Rest assured that test results for failed tests won’t be lost and will become available once the incident is resolved.

    3. 2020년 8월 5일 오후 1:14 UTCmonitoring

      A fix has been deployed. We are now monitoring with a view to resolve this issue soon.

    4. 2020년 8월 6일 오전 2:35 UTCmonitoring

      We are observing recurrent test failures and delays in the North Virginia Test Agent region. We're continuing to investigate for the root cause of the issue and a permanent solution. Thank you for your patience.

    5. 2020년 8월 6일 오전 6:08 UTCresolved

      All Test Agent regions are now fully operational.