Canva 장애 기록

1. 2026년 7월 31일 PM 6:55 UTCinvestigating

   일부 사용자는 Canva를 사용하여 문제가 발생할 수 있습니다. 우리의 팀은 긴급하게 이것으로 찾고 있고 우리는 갱신을 곧 제공할 것입니다.

2. 2026년 7월 31일 PM 7:02 UTCidentified

   우리는 Canva의 구독, 청구 및 지불에 영향을 미치는 문제를 식별했습니다. 우리의 팀은 문제를 해결하기 위해 노력하고 있습니다.

3. 2026년 7월 31일 PM 7:24 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

4. 2026년 7월 31일 PM 7:58 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 13일 PM 10:57 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 2026년 7월 13일 PM 11:04 UTCidentified

   The issue has been identified: - Users are shown the wrong status of their subscription

3. 2026년 7월 13일 PM 11:17 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026년 7월 12일 AM 8:38 UTCidentified

   Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

2. 2026년 7월 12일 PM 5:29 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026년 7월 9일 PM 5:55 UTCinvestigating

   Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

2. 2026년 7월 9일 PM 5:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 7월 9일 PM 11:23 UTCinvestigating

   We are continuing to investigate this issue and hope to have a fix in place soon.

4. 2026년 7월 10일 AM 12:13 UTCidentified

   The issue has been identified and a fix is being implemented.

5. 2026년 7월 10일 AM 12:34 UTCresolved

   This incident has been resolved.

1. 2026년 7월 9일 PM 12:50 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 2026년 7월 9일 PM 1:51 UTCmonitoring

   Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

3. 2026년 7월 9일 PM 2:04 UTCresolved

   This incident has been resolved.

1. 2026년 7월 6일 AM 7:00 UTCidentified

   Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

2. 2026년 7월 7일 AM 1:24 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026년 7월 2일 AM 9:10 UTCinvestigating

   Users may experience errors uploading media to their Canva design

2. 2026년 7월 2일 AM 9:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 7월 2일 AM 11:00 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026년 7월 2일 AM 12:44 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 7월 2일 AM 2:21 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 7월 2일 AM 4:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 7월 2일 AM 6:44 UTCresolved

   This incident has been resolved.

1. 2026년 6월 23일 PM 11:01 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 2026년 6월 23일 PM 11:19 UTCidentified

   We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

3. 2026년 6월 23일 PM 11:51 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026년 6월 22일 AM 4:16 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026년 6월 22일 AM 7:28 UTCresolved

   This incident has been resolved.

1. 2026년 6월 17일 AM 2:53 UTCinvestigating

   Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

2. 2026년 6월 17일 AM 2:54 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 6월 17일 AM 3:07 UTCidentified

   Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

4. 2026년 6월 17일 AM 3:26 UTCmonitoring

   A fix has been implemented and we are currently monitoring

5. 2026년 6월 17일 AM 3:54 UTCresolved

   This incident has been resolved.

1. 2026년 6월 15일 PM 8:20 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 2026년 6월 15일 PM 8:30 UTCidentified

   Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

3. 2026년 6월 15일 PM 9:03 UTCresolved

   This incident has been resolved.

1. 2026년 6월 15일 AM 11:34 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

2. 2026년 6월 15일 PM 12:10 UTCresolved

   This incident has been resolved.

1. 2026년 6월 15일 AM 11:01 UTCidentified

   Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

2. 2026년 6월 15일 AM 11:22 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026년 6월 12일 AM 4:45 UTCidentified

   Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

2. 2026년 6월 12일 AM 5:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 6월 12일 AM 6:25 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026년 6월 9일 AM 3:41 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 2026년 6월 9일 AM 3:45 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

3. 2026년 6월 9일 AM 4:19 UTCresolved

   This incident has been resolved.

1. 2026년 5월 29일 AM 1:48 UTCinvestigating

   Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

2. 2026년 5월 29일 AM 1:58 UTCmonitoring

   A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

3. 2026년 5월 29일 AM 2:12 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026년 5월 22일 AM 3:34 UTCinvestigating

   We are currently investigating the issue.

2. 2026년 5월 22일 AM 3:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 5월 22일 AM 4:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 5월 22일 AM 4:41 UTCresolved

   This incident has been resolved.

1. 2026년 5월 21일 AM 4:56 UTCidentified

   Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

2. 2026년 5월 21일 AM 5:40 UTCmonitoring

   We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

3. 2026년 5월 21일 AM 6:28 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2026년 5월 12일 AM 4:15 UTCinvestigating

   Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.

2. 2026년 5월 12일 AM 4:42 UTCresolved

   This incident has been resolved.