Carta 장애 기록

1. 2026년 7월 16일 AM 9:45 UTCmonitoring

   일부 사용자는 Single Sign-On (SSO)를 통해 오류로깅을 경험했습니다. 이것은 해결되고 로그인이 성공하고있다. 우리는 가득 차있는 회복을 확인하는 감시입니다.

2. 2026년 7월 16일 AM 10:31 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 6일 PM 4:38 UTCinvestigating

   우리는 현재이 문제를 조사하고 있습니다.

2. 2026년 7월 6일 PM 6:30 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 27일 PM 9:50 UTCinvestigating

   We are seeing elevated errors and are investigating the cause.

2. 2026년 5월 27일 PM 10:59 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 5월 27일 PM 11:05 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 5월 27일 PM 11:45 UTCresolved

   This incident has been resolved.

1. 2026년 3월 31일 PM 3:43 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 3월 31일 PM 5:34 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 3월 31일 PM 8:27 UTCresolved

   This incident has been resolved.

1. 2026년 3월 19일 PM 3:36 UTCidentified

   The Carta android application is showing degraded performance. The team has identified this issue and is working on a fix. Affected users are encouraged to use https://app.carta.com via a web browser in place of the Android application. The iOS application is unaffected.

2. 2026년 3월 19일 PM 4:57 UTCidentified

   A draft fix has been developed and is being verified.

3. 2026년 3월 19일 PM 5:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 3월 19일 PM 6:26 UTCresolved

   This incident has been resolved.

1. 2025년 11월 24일 PM 9:52 UTCinvestigating

   Some Carta services are currently experiencing issues, and our team is actively investigating.

2. 2025년 11월 24일 PM 9:56 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 11월 24일 PM 9:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 11월 24일 PM 9:57 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2025년 11월 24일 PM 9:57 UTCresolved

   This incident has been resolved.

1. 2025년 11월 18일 PM 2:25 UTCidentified

   Users may experience intermittent issues with the Carta application as our vendor Cloudflare is having global issues.

2. 2025년 11월 18일 PM 8:00 UTCresolved

   Upstream issues have been resolved, no further user issues are expected on Carta applications

1. 2025년 10월 20일 PM 4:07 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 10월 20일 PM 5:13 UTCidentified

   There is an issue with a service provider affecting www.carta.com. While we investigate a permanent fix, please note that Carta traffic will be routed from www.carta.com to app.carta.com.

3. 2025년 10월 20일 PM 5:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 10월 20일 PM 9:01 UTCresolved

   This incident has been resolved.

1. 2025년 10월 20일 AM 9:35 UTCinvestigating

   We are currently experiencing degraded service and are investigating.

2. 2025년 10월 20일 AM 9:54 UTCmonitoring

   Application performance is now improving. We're continuing to monitor the situation.

3. 2025년 10월 20일 AM 10:36 UTCresolved

   Site performance continues to be normal. The issue has been resolved.

1. 2025년 8월 21일 PM 7:06 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 8월 21일 PM 8:22 UTCresolved

   This incident has been resolved.

1. 2025년 8월 15일 PM 3:36 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2025년 8월 15일 PM 4:09 UTCinvestigating

   We are currently investigating this issue.

3. 2025년 8월 15일 PM 4:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 8월 15일 PM 6:00 UTCresolved

   This incident has been resolved.

1. 2025년 6월 27일 PM 3:28 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 6월 27일 PM 3:29 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 6월 27일 PM 4:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 6월 27일 PM 4:09 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2025년 6월 27일 PM 5:10 UTCresolved

   This incident has been resolved. Users are encouraged to refresh their browsers to ensure they are running the latest version of the Carta application.

1. 2025년 6월 9일 PM 7:09 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 6월 9일 PM 9:52 UTCresolved

   This incident has been resolved.

1. 2025년 2월 19일 PM 4:26 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 2월 19일 PM 4:29 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 2월 19일 PM 4:44 UTCresolved

   This incident has been resolved.

1. 2025년 2월 13일 PM 9:58 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 2월 13일 PM 10:28 UTCidentified

   The issue has been identified with a third-party vendor. As a temporary workaround, customers can click the "call phone" option at the bottom of the verification page.

3. 2025년 2월 14일 AM 2:12 UTCmonitoring

   We are seeing a reduction in delivery failures when sending messages to devices on the AT&T network. Users who are unable to receive authentication codes via SMS can select the "call phone" option at the bottom of the verification page as a workaround. We are continuing to monitor the situation.

4. 2025년 2월 14일 AM 4:15 UTCresolved

   The outage that occurred earlier has been resolved and the team will continue to monitor the systems affected today to ensure availability in the future.

1. 2025년 1월 23일 PM 6:50 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 1월 23일 PM 7:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 1월 23일 PM 8:57 UTCresolved

   This incident has been resolved.

1. 2024년 12월 19일 PM 10:33 UTCinvestigating

   We are currently investigating this issue.

2. 2024년 12월 20일 AM 12:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2024년 12월 20일 AM 12:41 UTCresolved

   This incident has been resolved.

1. 2024년 6월 25일 PM 4:43 UTCinvestigating

   We are investigating an incident in our investor services platform. Users may find investment firms and portfolios unaccessible. We will provide updates by 10:15 am Pacific time.

2. 2024년 6월 25일 PM 4:54 UTCidentified

   We've identified the issue and are working on a mitigation.

3. 2024년 6월 25일 PM 5:06 UTCresolved

   We've resolved the issue and all users should be able to access all Carta products.

1. 2023년 10월 16일 PM 2:39 UTCinvestigating

   Our engineering team has discovered and is investigating an issue with internal application services.

2. 2023년 10월 16일 PM 3:02 UTCinvestigating

   We are continuing to investigate this issue.

3. 2023년 10월 16일 PM 3:02 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2023년 10월 16일 PM 3:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2023년 10월 16일 PM 3:13 UTCresolved

   This incident has been resolved.

1. 2023년 9월 28일 PM 7:36 UTCinvestigating

   We are currently investigating this issue.

2. 2023년 9월 28일 PM 9:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 2023년 9월 28일 PM 9:58 UTCresolved

   This incident has been resolved.