Cisco Iot 장애 기록

1. 2026년 7월 13일 AM 8:29 UTCinvestigating

   부분적으로는 EU의 조직 Hierarchy Service에 대해 확인되었습니다. 우리는 투자입니다.

2. 2026년 7월 13일 AM 8:50 UTCinvestigating

   Org Hierarchy 구성 요소는이 사건을 닫았습니다.

3. 2026년 7월 13일 AM 9:11 UTCresolved

   Org Hierarchy 구성 요소는이 사건을 닫았습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2025년 2월 27일 PM 2:35 UTCinvestigating

   App Mgmt Operations on externally managed devices are affected. The issue is being investigated.

2. 2025년 2월 27일 PM 2:36 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 2월 27일 PM 8:22 UTCinvestigating

   Already onboarded devices are not impacted. New onboarding of externally managed devices and their app management is affected.

4. 2025년 2월 28일 AM 9:18 UTCidentified

   The cause of the issue has been identified and the engineering team is working on a fix.

5. 2025년 2월 28일 PM 12:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 2025년 2월 28일 PM 2:57 UTCresolved

   This incident has been resolved.

1. 2025년 1월 7일 AM 9:08 UTCinvestigating

   A partial outage was identified for Device Management Services in US. We are investigating.

2. 2025년 1월 7일 AM 9:59 UTCresolved

   This is an operator induced error. Please ignore.

1. 2024년 11월 27일 PM 5:51 UTCidentified

   Our monitoring systems have detected intermittent service interruptions for SEA connections. Users may experience abrupt disconnections for established SEA connections. Engineering team is working on a fix and will roll out soon.

2. 2024년 11월 28일 AM 8:47 UTCresolved

   A fix was implemented, validated, and deployed.

1. 2024년 5월 31일 AM 9:17 UTCinvestigating

   A partial outage was identified for Cyber Vision Service in US. We are investigating.

2. 2024년 5월 31일 AM 9:36 UTCresolved

   Please ignore. This is a false trigger related to our internal tests.

1. 2024년 4월 8일 AM 12:21 UTCinvestigating

   There is a partial outage identified for Sign In Services in the EU. We are investigating.

2. 2024년 4월 8일 AM 1:32 UTCresolved

   This notification does not impact production operations and is tooling-related which will be fixed shortly.

1. 2024년 3월 15일 AM 8:09 UTCinvestigating

   A partial outage was identified for Cyber Vision Service in US. We are investigating.

2. 2024년 3월 15일 AM 9:25 UTCinvestigating

   Issue appears to be sanity testing related. The situation has stabilized.

3. 2024년 3월 15일 AM 10:12 UTCresolved

   The Issue has been resolved, and Cyber Vision Service in US is Operational.

1. 2024년 2월 4일 AM 4:55 UTCresolved

   An interruption to some of the internal services was observed and this caused a brief lag in viewing audit events. All service functionalities are restored.

1. 2024년 2월 2일 AM 6:22 UTCinvestigating

   A partial outage was identified for Cyber Vision Service in EU. We are investigating.

2. 2024년 2월 2일 AM 6:53 UTCresolved

   False test trigger post deployment update, Please ignore.

1. 2023년 10월 8일 AM 3:05 UTCinvestigating

   A partial outage was identified for Device Management Services in EU. We are investigating.

2. 2023년 10월 8일 AM 3:19 UTCinvestigating

   Secure Equipment Access is currently degraded and sessions may not be available. Cisco Engineering teams are aware and working to resolve the issue. We apologize for any inconvenience.

3. 2023년 10월 8일 AM 3:50 UTCidentified

   The issue has been identified and a fix has been implemented. We are currently Monitoring to ensure services are stable. Thank you for your patience and we apologize for any inconvenience.

4. 2023년 10월 8일 AM 4:47 UTCmonitoring

   A fix has been implemented and all services are fully available. Cisco will continue to monitor the service to ensure no further impact. We apologize for any inconvenience.

5. 2023년 10월 8일 AM 5:44 UTCresolved

   All Services are operating normally. We apologize for any inconvenience.

1. 2023년 10월 8일 AM 3:05 UTCinvestigating

   A partial outage was identified for Organization Hierarchy Service in EU. We are investigating.

2. 2023년 10월 8일 AM 3:32 UTCinvestigating

   Organization Hierarchy is unaffected at this time. Marking this incident as resolved. We apologize for any inconvenience.

3. 2023년 10월 8일 AM 3:32 UTCresolved

   This incident has been resolved.

1. 2023년 5월 30일 PM 11:55 UTCinvestigating

   There is a partial outage identified for Sign In Services in the US. We are investigating.

2. 2023년 5월 31일 AM 12:05 UTCresolved

   The Issue has been resolved, and Sign In Services in US are Operational.

1. 2023년 3월 30일 AM 5:02 UTCinvestigating

   We are currently investigating the issue.

2. 2023년 3월 30일 AM 6:50 UTCmonitoring

   Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 2 hours for any service instability.

3. 2023년 3월 30일 AM 9:03 UTCresolved

   This incident has been resolved.

1. 2023년 3월 1일 PM 12:06 UTCinvestigating

   We are currently investigating this issue.

2. 2023년 3월 1일 PM 1:30 UTCmonitoring

   Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 1 hour for any service instability.

3. 2023년 3월 1일 PM 2:27 UTCresolved

   This incident has been resolved.

1. 2023년 2월 15일 AM 11:38 UTCinvestigating

   We are currently investigating this issue.

2. 2023년 2월 15일 PM 5:45 UTCmonitoring

   Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 2 hours for any service instability.

3. 2023년 2월 15일 PM 7:51 UTCresolved

   This incident has been resolved.

1. 2022년 9월 27일 AM 8:35 UTCinvestigating

   We are currently investigating this issue.

2. 2022년 9월 27일 AM 8:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2022년 9월 27일 AM 9:06 UTCresolved

   We have remediated the issue. The system is operational now

1. 2022년 9월 20일 PM 5:04 UTCinvestigating

   We are currently investigating this issue.

2. 2022년 9월 20일 PM 5:06 UTCinvestigating

   The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

3. 2022년 9월 20일 PM 5:22 UTCresolved

   We have remediated the issue. The system is operational now

1. 2022년 9월 7일 PM 7:24 UTCinvestigating

   We are currently investigating this issue.

2. 2022년 9월 7일 PM 7:29 UTCinvestigating

   The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

3. 2022년 9월 7일 PM 7:47 UTCresolved

   We have remediated the issue. The system is operational now

1. 2022년 9월 2일 AM 1:04 UTCinvestigating

   We are seeing a service degradation affecting the device generated events displayed on IoT Operations Dashboard. There is no impact to device functionality. We are actively looking into this issue.

2. 2022년 9월 2일 AM 1:29 UTCresolved

   We have determined there is no service impact. The issue of device generated events is being tracked here https://cdetsng.cisco.com/webui/#view=CSCwc87478

1. 2022년 7월 15일 AM 1:36 UTCinvestigating

   A partial outage was identified for Secure Equipment Access Service in US. We are investigating.

2. 2022년 7월 15일 AM 1:54 UTCresolved

   The Issue has been resolved, and Secure Equipment Access Service in US is Operational.