Clearwater Analytics 장애 기록

1. 2026년 10월 14일 오후 10:33 UTCresolved

   사이 21:55 과 22:21 UTC 에 10월 14, 2026, 일부 사용자는 자신의 탐색 도구 모음에 나타나지 않았기 때문에 Clearwater Reporting 사이트에 액세스 할 수 없었다. 우리의 엔지니어는 문제점을 확인하고 해결하고, 접근은 복원되었습니다. 보고서 사이트가 발행하기 전에 공개 된 사용자는 영향을받지 않았습니다. 우리는 어떤 불편든지를 위해 apologize. 문제가 계속되면 Client Services에 문의하십시오.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 27일 오후 4:12 UTCresolved

   사이에 10:16 그리고 10:42 UTC 에 8월 27, 2026, 사용자 경험 intermittent 지연 과 timeouts 에 로깅 할 때 Clearwater Reporting 포털. 이 문제는 제3자 인증 제공자의 사건에 의해 발생했습니다. 이미 로그인 한 사용자는 영향을받지 않았습니다. 문제가 해결되고 로그인 기능은 정상적으로 작동하도록 확인됩니다. 우리는 어떤 불편든지를 위해 apologize.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 1일 오후 11:00 UTCinvestigating

   The Clearwater Analytics Reporting website is currently experiencing a partial disruption. Some users may encounter degraded performance or intermittent unavailability. Our engineering team is actively investigating the issue. We will provide an update as soon as additional information is available. We apologize for the inconvenience and appreciate your patience.

2. 2026년 6월 1일 오후 11:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 6월 1일 오후 11:52 UTCmonitoring

   Our engineering team has deployed a fix for the partial disruption affecting the Reporting website. We are actively monitoring the environment to confirm full service restoration.

4. 2026년 6월 2일 오전 12:05 UTCresolved

   The partial disruption affecting the Reporting website has been fully resolved. All services are operating normally.

1. 2026년 3월 5일 오전 10:12 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers are actively addressing the issue.

2. 2026년 3월 5일 오전 10:13 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 3월 5일 오전 10:16 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. 2026년 3월 5일 오전 10:27 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

5. 2026년 3월 5일 오전 10:28 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 2026년 3월 5일 오전 10:42 UTCresolved

   The Clearwater Analytics website is operational.

1. 2026년 2월 22일 오후 4:29 UTCinvestigating

   The Clearwater Analytics website is facing intermittent issues. Engineers are investigating the issue.

2. 2026년 2월 22일 오후 4:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 2월 22일 오후 4:47 UTCidentified

   Engineers have traced the cause of the issue to a third-party provider. We are working with the third-party provider to resolve the issue as soon as possible.

4. 2026년 2월 22일 오후 5:12 UTCidentified

   We are continuing to work with the third-party vendor to resolve this issue.

5. 2026년 2월 22일 오후 5:43 UTCidentified

   We are continuing to work on a fix for this issue.

6. 2026년 2월 22일 오후 6:35 UTCidentified

   We are working with the third-party provider to resolve the issue as soon as possible.

7. 2026년 2월 22일 오후 6:47 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

8. 2026년 2월 22일 오후 6:57 UTCresolved

   The Clearwater Analytics website is operational.

1. 2026년 2월 19일 오후 9:59 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 2026년 2월 19일 오후 10:04 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 2026년 2월 19일 오후 10:09 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 2026년 2월 19일 오후 10:10 UTCresolved

   The Clearwater Analytics website is operational.

1. 2026년 2월 17일 오후 3:40 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 2026년 2월 17일 오후 3:41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 2월 17일 오후 3:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 2월 17일 오후 3:41 UTCresolved

   This incident has been resolved.

1. 2025년 11월 18일 오후 1:10 UTCinvestigating

   We are currently experiencing service disruptions due to errors originating from a third-party provider. This issue may result in intermittent failures while interacting with the website. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

2. 2025년 11월 18일 오후 1:18 UTCidentified

   We have identified the cause of the outage - it is due to errors originating from a third-party provider. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

3. 2025년 11월 18일 오후 3:05 UTCmonitoring

   A fix has been implemented by the vendor, and we are actively monitoring to ensure all services remain stable and fully operational.

4. 2025년 11월 18일 오후 3:33 UTCresolved

   The Clearwater Analytics website is operational.

1. 2025년 10월 6일 오후 4:35 UTCinvestigating

   The Clearwater Analytics website is unexpectedly slow. Engineers have been dispatched to urgently address the issue.

2. 2025년 10월 6일 오후 4:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 10월 6일 오후 4:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 10월 6일 오후 5:55 UTCresolved

   This incident has been resolved.

1. 2025년 9월 19일 오후 7:56 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 2025년 9월 19일 오후 8:11 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2025년 9월 19일 오후 8:11 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

4. 2025년 9월 19일 오후 8:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2025년 9월 19일 오후 8:12 UTCresolved

   This incident has been resolved.

1. 2025년 8월 13일 오후 8:34 UTCresolved

   The Clearwater Analytics website experienced login issues from 7:36 PM to 8:01 PM UTC. The team has identified the root cause and successfully resolved the issue. The website is now fully operational.

1. 2025년 6월 20일 오후 8:07 UTCinvestigating

   Clearwater is having an internal systems issue starting 11:15 that caused service Interruption for Analytics Website. Our team is currently investigating the issue.

2. 2025년 6월 20일 오후 8:07 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 2025년 6월 20일 오후 8:08 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 2025년 6월 20일 오후 8:08 UTCresolved

   The Clearwater Analytics website is operational.

1. 2025년 6월 18일 오후 3:12 UTCinvestigating

   Clearwater is having an internal systems issue starting 11:21 UTC that may delay client deliverables. Our team has identified the problem and is actively working on resolving the issue.

2. 2025년 6월 18일 오후 3:15 UTCidentified

   Engineers have identified the cause of the issue. They are working on a solution now.

3. 2025년 6월 18일 오후 4:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 6월 18일 오후 4:43 UTCresolved

   The Clearwater Analytics internal affected systems are fully operational.

1. 2025년 3월 28일 오후 9:11 UTCinvestigating

   The Prism Reporting and Prism Statements products are experiencing unexpected degraded performance. Engineers have been dispatched to urgently address the issue.

2. 2025년 3월 28일 오후 9:11 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 2025년 3월 28일 오후 9:12 UTCmonitoring

   The Prism Reporting and Prism Statements products are operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 2025년 3월 28일 오후 9:13 UTCresolved

   The Prism Reporting and Prism Statements products are operational.

1. 2025년 1월 14일 오후 7:24 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 2025년 1월 14일 오후 7:24 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 2025년 1월 14일 오후 7:24 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 2025년 1월 14일 오후 7:24 UTCresolved

   The Clearwater Analytics website is operational.

1. 2025년 1월 14일 오후 7:27 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 2025년 1월 14일 오후 7:27 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 2025년 1월 14일 오후 7:27 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 2025년 1월 14일 오후 7:28 UTCresolved

   The Clearwater Analytics website is operational.

1. 2025년 1월 6일 오후 6:52 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 2025년 1월 6일 오후 6:52 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 2025년 1월 6일 오후 6:52 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 2025년 1월 6일 오후 6:53 UTCresolved

   The Clearwater Analytics website is operational.

1. 2024년 11월 27일 오후 5:21 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable for a portion of our users. Engineers have been dispatched to urgently address the issue.

2. 2024년 11월 27일 오후 5:21 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 2024년 11월 27일 오후 5:21 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 2024년 11월 27일 오후 5:21 UTCresolved

   The Clearwater Analytics website is operational.

1. 2024년 11월 27일 오후 5:14 UTCinvestigating

   The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 2024년 11월 27일 오후 5:14 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 2024년 11월 27일 오후 5:14 UTCmonitoring

   The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 2024년 11월 27일 오후 5:16 UTCresolved

   The Clearwater Analytics website is operational.

1. 2024년 7월 19일 오전 5:04 UTCinvestigating

   The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.

2. 2024년 7월 19일 오전 6:19 UTCidentified

   Engineers have identified the cause of the outage. They are working on a solution now.

3. 2024년 7월 19일 오후 1:48 UTCmonitoring

   The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

4. 2024년 7월 19일 오후 2:02 UTCresolved

   The Clearwater website is operational.