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    Clickbank 장애 기록

    42 Clickbank incidents · 2024년 4월 — official updates, affected components, duration and resolution details.

    현재 상태로 돌아가기

    Upstream 공급자는 순서를 충격을 줍니다

    시작 2026년 9월 21일 오후 6:47 UTC · 27m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Order Form
    1. 2026년 9월 21일 오후 6:47 UTCinvestigating

      ClickBank는 현재 일부 거래를 처리 할 수있는 능력에 영향을 미치는 업스트림 서비스 제공 업체와 문제가 있습니다. 우리는 공급자와 긴밀하게 협력하여 가능한 한 빨리 사건을 완화합니다. 우리는 우리가 할 수있는 한 빨리 업데이트 제공 할 것입니다. 감사합니다.

    2. 2026년 9월 21일 오후 7:14 UTCresolved

      업스트림 서비스 제공 업체는 사건을 해결하고 모니터링을 계속합니다.

    공식 인시던트 업데이트를 자동 번역했습니다.

    주요업무

    시작 2026년 7월 29일 오후 9:16 UTC · 34m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    APIAccountsMarketplaceHopsINSWebsiteCLKBankOrder Form
    1. 2026년 7월 29일 오후 9:16 UTCinvestigating

      ClickBank는 주문 양식을 포함한 여러 서비스에 대한 액세스에 영향을 미치는 주요 결과를 경험하고 있습니다. 우리의 엔지니어링 팀은 뿌리 원인을 결정하고 가능한 한 빨리 정상적인 서비스를 복원하는 문제를 적극적으로 투자합니다. 우리는 우리가 할 수 있기 때문에 또 다른 업데이트를 제공 할 것입니다.

    2. 2026년 7월 29일 오후 9:39 UTCinvestigating

      우리는 문제점의 근원을 확인하고 고객 충격을 줄이고 서비스 회복을 가속하기 위하여 완화 측정을 실행하고 있습니다. 감사합니다. 더 많은 정보 곧.

    3. 2026년 7월 29일 오후 9:45 UTCinvestigating

      문제는 해결되고 모든 서비스는 정상으로 돌아갑니다.

    4. 2026년 7월 29일 오후 9:50 UTCresolved

      서비스는 완전히 복원되었습니다. 주문은 예상 및 추가 서비스로 처리됩니다. 우리는 지속적인 안정성을 확인하고 recurrence를 방지하기 위해 성능을 지속적으로 모니터링 할 것입니다. 당신의 인내와 이해에 감사드립니다.

    공식 인시던트 업데이트를 자동 번역했습니다.

    Resolved: Issue Impacting JV Contracts

    시작 2026년 6월 15일 오후 3:00 UTC · 0m

    Pending
    1. 2026년 6월 16일 오후 10:19 UTCresolved

      ClickBank experienced an issue affecting JV contracts from approximately 8 AM PT, June 15, to 12:15 PM PT, June 16. During the event duration, joint venture contracts did not process properly, and the associated JV payouts were not distributed. The root cause has been identified and resolved. JV contracts are functioning as expected. Our team is currently reviewing the impacted transactions and working to make all necessary payout corrections within each impacted nickname account. We will provide follow-up details via email to all impacted accounts. Thank you for your patience and understanding.

    Hops and Attribution issues

    시작 2026년 6월 11일 오후 9:28 UTC · 48m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Hops
    1. 2026년 6월 11일 오후 9:28 UTCidentified

      We are currently troubleshooting instances of increased latency on some HopLinks, leading to reduced performance and slower load times. Our engineering team is working quickly to identify the root cause and restore normal performance. We apologize for the inconvenience and will provide another update as soon as more information is available.

    2. 2026년 6월 11일 오후 10:16 UTCidentified

      The issue affecting link load times has been resolved. Full HopLink performance and load speeds have been restored. Please be aware that some account analytics data may be temporarily delayed. We appreciate your patience and support. Thank you.

    3. 2026년 6월 11일 오후 10:16 UTCresolved

      This incident has been resolved.

    Marketplace Update Delays

    시작 2026년 2월 16일 오후 7:26 UTC · 3h 9m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Marketplace
    1. 2026년 2월 16일 오후 7:26 UTCidentified

      We are currently experiencing a delay updating offer data within the ClickBank Marketplace. Please be advised that offer statistics may be slightly out of date and recent new offer listings may not be visible. Our team is working diligently on this issue and we will post an update here as soon as possible.

    2. 2026년 2월 16일 오후 10:35 UTCresolved

      This issue has been resolved and the marketplace is up to date. We appreciate your patience with this matter.

    Order Form issues

    시작 2026년 2월 10일 오후 5:38 UTC · 15m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    Order Form
    1. 2026년 2월 10일 오후 5:38 UTCidentified

      We are experiencing an order form outage and the team is currently working to correct this quickly.

    2. 2026년 2월 10일 오후 5:53 UTCresolved

      The order form issues have been resolved. We are doing an RCA to put additional safeguards in place to prevent additional outages.

    PostBack Pixel Events backed up

    시작 2026년 1월 17일 오후 4:04 UTC · 1h 0m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Analytics
    1. 2026년 1월 17일 오후 4:04 UTCidentified

      All orders and attribution are still happening correctly, the events are just not sending externally fast enough, even though we are capturing them. The team is working on the issue and expect it to be resolved soon. Another update will be posted in 1 hour or sooner if resolution is completed.

    2. 2026년 1월 17일 오후 5:04 UTCresolved

      The postback pixel events are caught up and new events are flowing normally. We will continue to monitor for new issues.

    PostBack Pixel Events not sending

    시작 2025년 12월 18일 오후 10:07 UTC · 0m

    Pending
    영향을 받은 구성 요소
    Analytics
    1. 2025년 12월 18일 오후 10:07 UTCresolved

      Around 1:28 am MST our postback pixel stopped sending events externally. All orders and attribution were still happening correctly, the events were just not sending externally even though we were capturing them. Once the team became aware, the issue was fixed and all historical events were fully sent by 12:45 pm MST. We are doing a full RCA on this and putting additional monitoring and alerting in place so we can respond much quicker if this ever happens again.

    Upstream CloudFlare issues

    시작 2025년 11월 18일 오후 3:12 UTC · 1h 38m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Knowledge BaseOrder Form
    1. 2025년 11월 18일 오후 3:12 UTCmonitoring

      ClickBank is seeing lower than normal order volume. This is related to the significant ongoing CloudFlare outage. While ClickBank does not use CloudFlare, some of our upstream service providers do rely on CloudFlare. We are working with them to resolve these issues and will continue to provide updates.

    2. 2025년 11월 18일 오후 3:20 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 2025년 11월 18일 오후 4:50 UTCresolved

      Resolved: Cloudflare reports continued recovery and service improvements. ClickBank order volume is improving to full and expected levels. We will continue to monitor the situation closely. For further information, please refer to Cloudflare’s status update page.

    PayPal Processing Issue

    시작 2025년 10월 16일 오후 4:29 UTC · 1h 22m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Order Form
    1. 2025년 10월 16일 오후 4:29 UTCinvestigating

      PayPal is currently experiencing an issue with processing payments. We are rapidly investigating scope and will provide additional details as soon as possible. We will send an update within 30 minutes.

    2. 2025년 10월 16일 오후 5:52 UTCresolved

      PayPal has notified ClickBank that its payment processing issues have been resolved.

    Order issues

    시작 2025년 9월 29일 오후 10:40 UTC · 17m

    Pending
    영향을 받은 구성 요소
    Order Form
    1. 2025년 9월 29일 오후 10:40 UTCinvestigating

      We are currently having issues with order forms and are working to remediate the issue as soon as we can.

    2. 2025년 9월 29일 오후 10:56 UTCresolved

      We are currently working with Amazon Web Services as this appears to be an issue where no order forms were down, the orders were delayed being persisted. This was due to an issue within Amazon Web Services that they have resolved. However, we are working with them for more information to understand their root cause.

    Intermittent Postback Issues

    시작 2025년 9월 28일 오후 5:24 UTC · 2h 30m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Analytics
    1. 2025년 9월 28일 오후 5:24 UTCmonitoring

      ClickBank has been experiencing intermittent issues with its postback service. While the underlying issue has been resolved, there is a backlog that the system is currently working through. We expect the backlog to be completed within three to four hours. Another notification will be sent when this issue is resolved.

    2. 2025년 9월 28일 오후 7:55 UTCresolved

      The backlog of postbacks has been completed and the system is functioning as usual. Please reach out to us with any questions or concerns.

    Hops and Order Form issues

    시작 2025년 9월 1일 오후 5:56 UTC · 45m

    Pending
    영향을 받은 구성 요소
    HopsOrder Form
    1. 2025년 9월 1일 오후 5:56 UTCinvestigating

      We are currently experiencing instability with Hops and Order form, leading to some slow loading times and errors. We are investigating the issues and will have an update shortly.

    2. 2025년 9월 1일 오후 6:41 UTCresolved

      We have figured out the root cause and put solutions in place to resolve this. Thank you for your patience.

    Significant DDOS attack

    시작 2025년 7월 4일 오후 6:32 UTC · 42m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    HopsOrder Form
    1. 2025년 7월 4일 오후 6:32 UTCinvestigating

      12:31 PM Mountain Standard Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

    2. 2025년 7월 4일 오후 6:53 UTCmonitoring

      12:53 PM Mountain Standard Time: Our engineering team currently has the attack mitigated and will continue to monitor. The order form is back to fully operational. Thank you for your patience.

    3. 2025년 7월 4일 오후 7:14 UTCresolved

      1:14 PM MST: Our team has resolved the attack and will continue to monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

    Significant DDOS attack

    시작 2025년 7월 4일 오전 7:51 UTC · 39m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Order Form
    1. 2025년 7월 4일 오전 7:51 UTCinvestigating

      1:50 AM Mountain Standard Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

    2. 2025년 7월 4일 오전 7:51 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025년 7월 4일 오전 8:04 UTCmonitoring

      2:02 AM Mountain Standard Time: Mitigation efforts continue. Our engineering team currently has the attack mitigated and will continue to monitor. The order form is back to fully operational. Thank you for your patience.

    4. 2025년 7월 4일 오전 8:30 UTCresolved

      2:30 AM MT: The attack has stopped and will continue to co-monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

    DDOS

    시작 2025년 6월 27일 오후 9:54 UTC · 3h 8m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Order Form
    1. 2025년 6월 27일 오후 9:54 UTCidentified

      We are currently experiencing a major DDOS event. We are working on mitigating the event with AWS.

    2. 2025년 6월 27일 오후 10:30 UTCidentified

      Mitigation efforts continue. Our engineering team continues to implement additional strategies to address and resolve the attack. Thank you for your patience as we actively work to defend and restore full service.

    3. 2025년 6월 27일 오후 11:00 UTCmonitoring

      Mitigation efforts continue. Our engineering team is making significant progress against the attack and order form performance is stabilizing. Although the attack is ongoing, we are monitoring the issue closely and adjusting defenses as needed. Thank you for your patience.

    4. 2025년 6월 28일 오전 1:02 UTCresolved

      6:51PM MST: Our team has resolved the attack and will continue to co-monitor the situation closely. Thank you for your patience and support during this incident. We will follow-up with any further details and developments, if relevant.

    Order Form issues

    시작 2025년 6월 25일 오후 6:19 UTC · 4m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    Order Form
    1. 2025년 6월 25일 오후 6:19 UTCinvestigating

      We are currently experiencing issues with our order form. We are actively investigating and will have an update as soon as possible.

    2. 2025년 6월 25일 오후 6:23 UTCresolved

      Temporary order form issues resolved. All systems and services are online, operational, and functioning as expected. Thank you.

    DDOS Attack

    시작 2025년 6월 23일 오후 4:40 UTC · 1h 9m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    AccountsOrder Form
    1. 2025년 6월 23일 오후 4:40 UTCinvestigating

      10:34AM Mountain Time: ClickBank is currently experiencing another substantial DDOS attack. We are working with the AWS team to mitigate the attack. There is a potential that some order forms will be intermittently impacted. We will send an additional update within an hour.

    2. 2025년 6월 23일 오후 5:24 UTCinvestigating

      11:23 AM Mountain Time: Mitigation efforts continue. Our engineering team continues to implement additional strategies to address and resolve the attack. Thank you for your patience as we actively work to defend and restore full service.

    3. 2025년 6월 23일 오후 5:49 UTCresolved

      Resolved: We have successfully mitigated the DDoS attack. All systems are online and operational. Order form performance has been fully restored. Thank you for your patience and support, especially during third-party attacks of this nature, which we defend against continually and aim to resolve as rapidly as possible.

    Upstream Provider Degradation on Credit Card Acceptance

    시작 2025년 6월 19일 오후 9:45 UTC · 2h 26m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Order Form
    1. 2025년 6월 19일 오후 9:45 UTCidentified

      An upstream provider has alerted us that a network traffic degradation has been detected. We are experiencing intermittent issues with credit card acceptance. We will send updates as soon as we know more.

    2. 2025년 6월 19일 오후 10:24 UTCidentified

      Update: Our team continues to work closely with our merchant processing partner to resolve the credit card processing issue. We are making progress and seeing improvements. Thank you.

    3. 2025년 6월 19일 오후 10:45 UTCmonitoring

      Our upstream service provider has identified the issue affecting their network infrastructure. They have taken steps to analyze and reroute traffic while working on full resolution and recovery. We will provide additional updates as we learn more.

    4. 2025년 6월 19일 오후 11:39 UTCmonitoring

      Our upstream service provider continues to work diligently on the issue impacting their network, which they have confirmed as an ongoing external attack. We continue to assess and assist. Despite the intermittent CC processing issues, we continue to see healthy order performance. We will continue to update you as more information becomes available.

    5. 2025년 6월 20일 오전 12:11 UTCresolved

      Resolved: Our upstream merchant service provider has resolved the network degradation issue. They are actively monitoring the situation to ensure ongoing stability. All systems and services are operational on our end. Credit card orders are processing as expected. As always, we will work closely with the provider on further root cause analysis and future prevention, as appropriate. Thank you.

    Marketplace Update Delays

    시작 2025년 6월 16일 오후 9:18 UTC · 1d 3h

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Marketplace
    1. 2025년 6월 16일 오후 9:18 UTCidentified

      We are currently experiencing a delay updating offer data within the ClickBank Marketplace. Please be advised that offer statistics may be slightly out of date and recent new offer listings may not be visible. Our team is working diligently on this issue and we will post an update here as soon as possible.

    2. 2025년 6월 18일 오전 12:56 UTCresolved

      The marketplace is now updated and the issue has been resolved.