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    Clickfunnels 장애 기록

    48 Clickfunnels incidents · 2020년 11월 — official updates, affected components, duration and resolution details.

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    SendGrid Email Sending Issues

    시작 2025년 12월 18일 오전 1:18 UTC · 17h 32m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    App
    1. 2025년 12월 18일 오전 1:18 UTCinvestigating

      We are investigating email sending issues with SendGrid. It is currently impacting password resets, 2FA Emails, and other transactional emails.

    2. 2025년 12월 18일 오전 1:57 UTCinvestigating

      We are continuing to investigate the issue with SendGrid.

    3. 2025년 12월 18일 오전 2:42 UTCinvestigating

      We continue to work with SendGrid to resolve the issue.

    4. 2025년 12월 18일 오전 4:29 UTCidentified

      We have identified the issue and are working to restore service with SendGrid.

    5. 2025년 12월 18일 오후 3:00 UTCmonitoring

      We are continuing to monitor the situation to ensure smooth functionality. However system email delivery (like password reset or .csv downloads) has been fully restored and messages are now starting to send as expected. You may still notice a delay as systems fully catch up. As always, we recommend checking your spam or junk folder just in case, and marking any messages as "not spam" to ensure future delivery.

    6. 2025년 12월 18일 오후 6:49 UTCresolved

      Systems have remained stable and everything is operating as normal.

    Major AWS Outage

    시작 2025년 10월 20일 오후 6:38 UTC · 4h 30m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    App
    1. 2025년 10월 20일 오후 6:38 UTCmonitoring

      Please be advised: A major AWS outage is currently impacting large parts of the internet, including ClickFunnels. This is an external issue affecting many services, and we’re monitoring it closely while we wait for AWS to restore full functionality. You may experience delays receiving magic-link login emails and potential disruptions in other areas. If you need assistance logging in, please email [email protected] and we will do our best to support you.

    2. 2025년 10월 20일 오후 11:09 UTCresolved

      This incident has been resolved.

    Pageview Stats Offline

    시작 2025년 4월 14일 오후 4:02 UTC · 9d 20h

    Issues경미한 인시던트
    영향을 받은 구성 요소
    App
    1. 2025년 4월 14일 오후 4:02 UTCinvestigating

      We are currently investigating an issue with pageview stats.

    2. 2025년 4월 14일 오후 4:18 UTCidentified

      The issue has been identified. Pageviews stats are delayed.

    3. 2025년 4월 14일 오후 10:11 UTCmonitoring

      We continue to monitor the issue while pageviews are delayed.

    4. 2025년 4월 24일 오후 12:12 UTCresolved

      Data were processed

    Application Returning Errors

    시작 2025년 3월 25일 오후 4:39 UTC · 3m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    App
    1. 2025년 3월 25일 오후 4:39 UTCinvestigating

      We are currently investigating this issue.

    2. 2025년 3월 25일 오후 4:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2025년 3월 25일 오후 4:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2025년 3월 25일 오후 4:43 UTCresolved

      This incident has been resolved.

    Issue with payment processing

    시작 2025년 1월 30일 오후 2:34 UTC · 15m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Funnel Pages
    1. 2025년 1월 30일 오후 2:34 UTCidentified

      We are experiencing a issue processing orders. We have identified the cause and are working to address it.

    2. 2025년 1월 30일 오후 2:45 UTCmonitoring

      The issue has been resolved. We are continuing to monitor the system to ensure things remain stable.

    3. 2025년 1월 30일 오후 2:49 UTCresolved

      The issue has been fully resolved, we will continue to monitor and review the incident to ensure the root cause is addressed.

    Unable to establish connection error

    시작 2024년 10월 3일 오전 10:11 UTC · 3h 12m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    App
    1. 2024년 10월 3일 오전 10:11 UTCinvestigating

      We are investigating an issue causing app.clickfunnels.com to return `Unable to establish connection errors`.

    2. 2024년 10월 3일 오전 10:21 UTCinvestigating

      These pages continue to be operational. Account Settings app.clickfunnels.com/account/details/show Contacts app.clickfunnels.com/contact_profiles

    3. 2024년 10월 3일 오전 10:33 UTCidentified

      We have identified the underlying issue and are working a solution.

    4. 2024년 10월 3일 오전 10:53 UTCidentified

      We are continuing to work on the fix.

    5. 2024년 10월 3일 오전 11:17 UTCidentified

      We have implemented a workaround to get pages up. While we reestablish the connection to services, stats are currently 0. No data has been lost.

    6. 2024년 10월 3일 오전 11:34 UTCidentified

      We are continuing to work on reestablishing the connection to backend services. Stats are currently showing 0. No data has been lost.

    7. 2024년 10월 3일 오전 11:36 UTCidentified

      We are still working on reestablish the connection to services, stats are currently 0. No data has been lost.

    8. 2024년 10월 3일 오후 12:40 UTCmonitoring

      We have reestablished our connection to the backend service. Stats are updating and will be delayed for a couple of hours.

    9. 2024년 10월 3일 오후 1:23 UTCresolved

      Stats are up to date and systems are working normally.

    Upload Image Processing Issue

    시작 2024년 7월 9일 오전 11:00 UTC · 2h 7m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Static AssetsFunnel Pages
    1. 2024년 7월 9일 오전 11:00 UTCinvestigating

      We are currently experiencing issues with our image processing system. As a result, some users may encounter delays or interruptions when processing images. Our team is actively investigating the root cause of the issue and working to resolve it as quickly as possible.

    2. 2024년 7월 9일 오전 11:14 UTCidentified

      We are currently experiencing issues specifically related to the upload image processing system. As a result, some users may encounter delays or interruptions when uploading and processing images. Our team has identified the affected area and is actively working to resolve the issue. Impact: Users may experience longer than usual processing times when uploading images. Some image upload tasks may fail to complete successfully.

    3. 2024년 7월 9일 오후 12:53 UTCmonitoring

      We are pleased to inform you that the issue affecting the upload image processing system has been resolved. Our team has implemented the necessary fixes, and the system is now functioning normally. Impact: Users should no longer experience delays or interruptions when uploading and processing images. All image upload tasks should complete successfully. Actions Taken: Our engineering team identified and corrected the problem within the upload image processing module. We are monitoring the system to ensure that it is stable and performing as expected.

    4. 2024년 7월 9일 오후 1:06 UTCresolved

      We are pleased to inform you that the issue affecting the upload image processing system has been resolved. Our team has implemented the necessary fixes, and the system is now functioning normally. The issue was resolved, and the upload image processing system has been operating normally since. We will continue to monitor the system closely to ensure continued stability and performance. If you encounter any further issues, please do not hesitate to contact our support team. We apologize for any inconvenience this may have caused and appreciate your patience and understanding while we worked to resolve this issue. Thank you for your understanding and support.

    Application Load Issues

    시작 2024년 6월 26일 오후 2:56 UTC · 1h 4m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    App
    1. 2024년 6월 26일 오후 2:56 UTCinvestigating

      We are currently investigating a load issue.

    2. 2024년 6월 26일 오후 3:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024년 6월 26일 오후 4:00 UTCresolved

      We mitigated a DDOS attack.

    Clickmail Service Degradation

    시작 2024년 6월 6일 오후 6:00 UTC · 17h 34m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    SendGrid SMTP
    1. 2024년 6월 6일 오후 11:28 UTCinvestigating

      We are currently investigating this issue.

    2. 2024년 6월 7일 오전 12:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2024년 6월 7일 오전 11:34 UTCresolved

      This incident has been resolved.

    DDOS attack

    시작 2024년 3월 13일 오후 1:31 UTC · 7h 2m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Domain RegistrationAPIStatic AssetsAppBackground JobsFunnel Pages
    1. 2024년 3월 13일 오후 1:31 UTCidentified

      🛑 Status Update: March 13, 2024 🛑 We are currently experiencing a DDoS (Distributed Denial of Service) attack on our systems. This malicious activity is causing disruptions to our online services. Our team is actively working to mitigate the attack and restore normal operations as quickly as possible.

    2. 2024년 3월 13일 오후 1:50 UTCmonitoring

      Services are returning to normal. We've updated our WAF rules and are currently blocking traffic from high risk areas.

    3. 2024년 3월 13일 오후 2:15 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2024년 3월 13일 오후 8:33 UTCresolved

      Although still under DDoS Attack, Our measures to mitigate the attack have been successful. We continue to monitor this attack, and react to changing threat vectors.

    Upstream Service Provider

    시작 2023년 11월 3일 오전 2:19 UTC · 1d 9h

    Pending
    영향을 받은 구성 요소
    App
    1. 2023년 11월 3일 오전 2:19 UTCinvestigating

      An upstream service provider is currently having issues. This is a reopening of a previous incident. Domains and Page Caches are impacted.

    2. 2023년 11월 3일 오전 2:20 UTCidentified

      Investigating - An upstream service provider is currently having issues. This is a reopening of a previous incident. Domains and Page Caches are impacted.

    3. 2023년 11월 3일 오후 1:31 UTCidentified

      The incident with our upstream provider is still ongoing.

    4. 2023년 11월 4일 오후 12:05 UTCresolved

      This incident has been resolved.

    Upstream Service Provider

    시작 2023년 11월 2일 오후 4:13 UTC · 10h 0m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    App
    1. 2023년 11월 2일 오후 4:13 UTCidentified

      An upstream service provider is currently experiencing issues. This may cause a degraded performance in registering domains.

    2. 2023년 11월 2일 오후 5:26 UTCidentified

      The issue that our upstream service provider is experiencing is currently worsening as they troubleshoot it. "Clearing caches" is currently an issue. The symptoms you will see with this is funnel previews will not reflect latest changes.

    3. 2023년 11월 3일 오전 2:10 UTCidentified

      Our Upstream service provider is still experiencing issues, however their status is recovering. We continue to monitor.

    4. 2023년 11월 3일 오전 2:13 UTCresolved

      This incident has been resolved.

    Degraded performance

    시작 2023년 6월 13일 오후 7:21 UTC · 2h 34m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    APIStatic AssetsApp
    1. 2023년 6월 13일 오후 7:21 UTCidentified

      We are currently experiencing degraded performance due to an upstream service provider having tehcnical difficulties. You may have difficulty logging in and uploading images and static assets.

    2. 2023년 6월 13일 오후 7:23 UTCmonitoring

      We are monitoring the incident with our upstream provider.

    3. 2023년 6월 13일 오후 8:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 2023년 6월 13일 오후 9:55 UTCresolved

      This incident has been resolved.

    System Test (Note: nothing is broken this is just a test)

    시작 2023년 6월 8일 오후 7:29 UTC · 1m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    App
    1. 2023년 6월 8일 오후 7:29 UTCinvestigating

      We are conducting a test of how we respond to issues on our platform. Please don't worry everything is fine we are just testing to improve our ability to respond should something happen.

    2. 2023년 6월 8일 오후 7:30 UTCidentified

      This is the next step we would typically tke

    3. 2023년 6월 8일 오후 7:30 UTCresolved

      This portion of the test is over

    Latency - Increased for app access.

    시작 2023년 3월 28일 오후 2:59 UTC · 9d 0h

    Issues경미한 인시던트
    영향을 받은 구성 요소
    App
    1. 2023년 3월 28일 오후 2:59 UTCinvestigating

      We are currently investigating this issue.

    2. 2023년 3월 28일 오후 7:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2023년 4월 6일 오후 2:59 UTCresolved

      This incident has been resolved.

    Service Disruption

    시작 2023년 3월 27일 오후 8:27 UTC · 33m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    AppFunnel Pages
    1. 2023년 3월 27일 오후 8:27 UTCinvestigating

      Service Disruption We are currently experiencing a service disruption. Our Platform Team is working to identify the root cause and implement a solution. Application users and their customers may be affected. We will send an additional update in 20 minutes.

    2. 2023년 3월 27일 오후 8:32 UTCmonitoring

      We've identified the issue implemented a fix, and are monitoring the situation.

    3. 2023년 3월 28일 오전 4:01 UTCresolved

      This incident has been resolved.

    CF Classic downtime

    시작 2023년 3월 6일 오후 10:06 UTC · 35m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    APIAppFunnel Pages
    1. 2023년 3월 6일 오후 10:06 UTCidentified

      We ran into an issue during a recent upgrade. We are working to resolve this issue.

    2. 2023년 3월 6일 오후 10:32 UTCidentified

      We've Rolled our solution forward. The update is complete, and systems are coming back online. We are monitoring the situation.

    3. 2023년 3월 6일 오후 10:41 UTCresolved

      This incident has been resolved.

    CF 2.0 Upstream Service Provider issues

    시작 2023년 1월 3일 오후 8:19 UTC · 3h 9m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    AppFunnel Pages
    1. 2023년 1월 3일 오후 8:19 UTCinvestigating

      We are currently seeing issues with one of our upstream service providers. This may result in an elevated errors when accessing the ClickFunnels application.

    2. 2023년 1월 3일 오후 9:17 UTCidentified

      We are experiencing a domain outage and are currently working to resolve it with our domain provider. We do not have an ETA at this time, but are working on a resolution to be back up and running ASAP

    3. 2023년 1월 3일 오후 9:35 UTCidentified

      We are experiencing a domain outage and are currently working to resolve it with our domain provider. We do not have an ETA at this time, but are working on a resolution to be back up and running ASAP.

    4. 2023년 1월 3일 오후 11:02 UTCmonitoring

      The issue has been resolved. We are continuing to monitor the situation to ensure things remain stable.

    5. 2023년 1월 3일 오후 11:28 UTCresolved

      This incident has been resolved.

    Issue loading platform and pages on CF Classic

    시작 2022년 11월 25일 오후 4:53 UTC · 55m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    AppFunnel Pages
    1. 2022년 11월 25일 오후 4:53 UTCinvestigating

      We are currently investigating an issue which is causing the application and user pages not to load.

    2. 2022년 11월 25일 오후 4:56 UTCidentified

      We have identified the cause & and are working on ensuring things come back up smoothly

    3. 2022년 11월 25일 오후 5:03 UTCmonitoring

      We have implemented a fix, things seem to be working smoothly again. Some users may see slightly degraded performance in the app for a few more minutes. We are continuing to monitor the situation.

    4. 2022년 11월 25일 오후 5:47 UTCresolved

      All metrics are looking normal. Though we will continue to closely monitor the situation.

    Elevated Errors when submitting forms

    시작 2022년 8월 27일 오후 9:11 UTC · 3h 3m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    APIApp
    1. 2022년 8월 27일 오후 11:40 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 2022년 8월 27일 오후 11:40 UTCidentified

      We identified a possible root cause and our engineers are working on a solution for this problem.

    3. 2022년 8월 28일 오전 12:07 UTCmonitoring

      Fix was applied, we are monitoring right now, but everything looks ok at the moment

    4. 2022년 8월 28일 오전 12:14 UTCresolved

      This incident has been resolved