Cloudbees 장애 기록

1. 2026년 7월 24일 PM 9:15 UTCinvestigating

   우리는 감사 역사 보고에 동문을 투자하고 있습니다. 이 시간에 사용할 수 없습니다.

2. 2026년 7월 24일 PM 9:18 UTCinvestigating

   이 문제를 조사하고 있습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 23일 AM 7:17 UTCinvestigating

   https://cloudbees.io is not accessible

2. 2026년 6월 23일 AM 8:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 6월 23일 AM 8:56 UTCresolved

   This incident has been resolved.

1. 2026년 5월 8일 AM 10:57 UTCinvestigating

   We are currently investigating the issue of Unify AI assistant unavailable to the customers.

2. 2026년 5월 8일 AM 11:04 UTCresolved

   The incident has been fixed and the Unify AI assistant available to the customers.

1. 2025년 10월 20일 AM 10:19 UTCmonitoring

   Some components might experience slowness due to issue with upstream Cloud Provider. We are working on mitigations

2. 2025년 10월 20일 AM 10:52 UTCresolved

   This incident has been resolved.

1. 2025년 10월 15일 PM 6:26 UTCresolved

   Customer(s) could not login to the https://app.rollout.io/cloudbees/login due to an FM outage

1. 2024년 9월 26일 PM 7:17 UTCresolved

   We're experiencing an elevated level of API errors related to the timescale database outage. https://status.timescale.com/

1. 2024년 7월 16일 AM 2:35 UTCinvestigating

   We are currently investigating an issue in delivering services on the CloudBees platform

2. 2024년 7월 16일 AM 2:45 UTCresolved

   Incident has been migrated to cloudbeesstatus.io status site - https://www.cloudbeesstatus.io/

1. 2023년 6월 7일 PM 2:18 UTCinvestigating

   We are receiving errors affecting logins. We are currently investigating with our provider.

2. 2023년 6월 7일 PM 2:32 UTCinvestigating

   We have identified the root cause of the issue and working towards a fix. Logins are currently working.

3. 2023년 6월 7일 PM 3:49 UTCinvestigating

   We are continuing to investigate this issue.

4. 2023년 6월 7일 PM 3:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2023년 6월 7일 PM 4:11 UTCresolved

   We have verified our fix is working.

1. 2023년 6월 7일 PM 2:16 UTCinvestigating

   We are aware that there are issues logging in to the CloudBees Feature Management web interface. We are investigating.

2. 2023년 6월 7일 PM 2:34 UTCinvestigating

   Logins to the web interface are working again. We are continuing to investigate.

3. 2023년 6월 7일 PM 2:44 UTCresolved

   A configuration setting caused specific traffic to be rejected by our firewall, causing issues with authentication. The problem has been corrected and the incident is now resolved.

1. 2023년 3월 13일 PM 4:10 UTCinvestigating

   We are seeing extreme latency and timeouts on our authentication service that is causing login failures. We are currently investigating this with our provider.

2. 2023년 3월 13일 PM 4:45 UTCmonitoring

   Our provider has implemented a fix and we are monitoring.

3. 2023년 3월 13일 PM 4:52 UTCresolved

   This incident has been resolved.

1. 2022년 12월 3일 AM 4:59 UTCresolved

   Earlier today, for a few hours, we experienced an infrastructure problem which effected flag updates This problem is now fixed, and all flags should be updated with the latest configurations

1. 2022년 11월 17일 AM 9:20 UTCinvestigating

   We are aware of a problem logging into CloudBees Feature Management and are investigating the cause. Flag use by SDK and delivery of your targeting is unaffected.

2. 2022년 11월 17일 AM 9:24 UTCinvestigating

   The CloudBees Feature Management API is operating normally. Whilst the web interface is unavailable, you can continue to make updates to Flags using the API: https://docs.cloudbees.com/docs/cloudbees-feature-management-rest-api/latest/introduction

3. 2022년 11월 17일 AM 9:59 UTCinvestigating

   On further investigation, some API requests are failing. We are continuing to investigate the cause and identify a solution!

4. 2022년 11월 17일 AM 10:34 UTCidentified

   We have identified some connectivity (DNS) errors in our infrastructure and are working on a fix for this.

5. 2022년 11월 17일 AM 11:28 UTCmonitoring

   We have found the cause of the connectivity problems and applied a fix. The web interface and API are fully functional again and we will continue to monitor.

6. 2022년 11월 17일 PM 2:43 UTCresolved

   This incident has been resolved.

1. 2022년 11월 11일 PM 1:48 UTCinvestigating

   We have noticed sporadic failures in user login to our website app.cloudbees.com and Zendesk. Other apps such as app.rollout.io do not seem affected, but we're determining the extent of this issue.

2. 2022년 11월 11일 PM 1:53 UTCinvestigating

   We are continuing to investigate this issue.

3. 2022년 11월 11일 PM 2:39 UTCmonitoring

   We have identified the source of the issue and resolved it. User login is back to stable behavior, and currently monitoring before closing the incident.

4. 2022년 11월 11일 PM 2:52 UTCresolved

   All systems healthy again, and this incident is now resolved.

1. 2022년 9월 9일 PM 3:47 UTCinvestigating

   CloudBees Feature Management functionality is degraded due to an AWS outage. Affected are: - Delivery of flags configuration updates - GitHub Configuration-as-Code - Subscription management We, and Amazon are investigating.

2. 2022년 9월 9일 PM 4:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 2022년 9월 9일 PM 7:29 UTCresolved

   This incident has been resolved.

1. 2022년 7월 20일 PM 4:54 UTCinvestigating

   We've found out that re-sending the email via the button in email-verify page is continuously throwing an error, impacting new users signing up who click it. We've identified the root cause and rolling out a fix.

2. 2022년 7월 20일 PM 7:19 UTCresolved

   Fix for the root cause has been rolled out to production. Email verification is working for all users again.

1. 2022년 6월 21일 AM 6:59 UTCinvestigating

   Cloudflare is investigating wide-spread issues with their services and/or network. Users may experience errors or timeouts reaching Cloudflare’s network or services.

2. 2022년 6월 21일 AM 7:01 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2022년 6월 21일 AM 7:22 UTCmonitoring

   A fix has been implemented and CloudFlare is monitoring the results.

4. 2022년 6월 21일 AM 7:25 UTCresolved

   This incident has been resolved.

1. 2022년 5월 25일 PM 3:04 UTCinvestigating

   We are currently investigating this issue.

2. 2022년 5월 25일 PM 3:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2022년 5월 25일 PM 3:30 UTCresolved

   This incident has been resolved.

1. 2022년 5월 19일 PM 3:07 UTCinvestigating

   We are in the process of running a short production infrastructure test that may result in flag impression metrics/analytics not updating for a short time period. We do not expect this to last for more than 15 to 30 minutes. During this time all other services will function as normal. We apologize in advance for any inconvenience caused.

2. 2022년 5월 19일 PM 3:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 2022년 5월 19일 PM 3:48 UTCresolved

   This incident has been resolved.

1. 2022년 4월 11일 PM 2:15 UTCidentified

   New feature flag configuration changes are not being propagated to SDK clients.

2. 2022년 4월 11일 PM 2:59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2022년 4월 11일 PM 3:06 UTCresolved

   This incident has been resolved.

1. 2021년 12월 23일 PM 10:50 UTCinvestigating

   We are investigating intermittent issues with the web interface for the DevOptics platform.

2. 2021년 12월 24일 AM 3:43 UTCmonitoring

   We performed percussive maintenance on some of our infrastructure, and are now monitoring the system.

3. 2021년 12월 24일 AM 5:35 UTCresolved

   This incident has been resolved.