Coingate 장애 기록

1. 2026년 9월 1일 오후 12:20 UTCinvestigating

   API가 내려갔습니다.

2. 2026년 9월 1일 오후 12:22 UTCresolved

   API 복구.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 31일 오전 8:04 UTCinvestigating

   갔다.

2. 2026년 8월 31일 오전 8:06 UTCresolved

   복구 된 Embed.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2023년 11월 27일 오전 10:53 UTCinvestigating

   Some clients have reported API timeouts. We are investigating these reports.

2. 2023년 11월 27일 오후 2:14 UTCmonitoring

   A fix has been implemented and we are monitoring the situation.

3. 2023년 11월 28일 오전 7:22 UTCresolved

   This incident was resolved.

1. 2023년 11월 22일 오전 8:30 UTCinvestigating

   Some clients have reported occasional API timeouts. We are investigating these reports and will provide updates as soon as we have them.

2. 2023년 11월 22일 오후 3:02 UTCmonitoring

   On 2023-11-21 evening we received several notifications about our core system's downgraded performance. Immediate investigation was initiated and shortly the issue causing performance issues was found and later that evening a fix was deployed. The next day on 2023-11-22 we received performance issues notifications again, some clients were still getting request timeouts. After further investigation, we identified that the fix deployed earlier required some modifications to solve performance issues completely.

3. 2023년 11월 22일 오후 3:02 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2023년 11월 23일 오전 8:14 UTCresolved

   Incident has been resolved and no new complaints were received since the fix was deployed.

1. 2023년 8월 24일 오후 3:22 UTCresolved

   Due to our infrastructure failure, we were unable to send API callbacks from 09:28 UTC till 13:27 UTC. Issue was identified and resolved. All stuck callbacks were sent 14:30 UTC. Everything is working as expected now.

1. 2023년 6월 29일 오전 7:11 UTCresolved

   From 1 AM to 6 AM UTC CoinGate has experienced a major outage of its core infrastructure. During that time most of CoinGate services were not reachable.

1. 2023년 2월 1일 오후 6:07 UTCinvestigating

   Ethereum network is experiencing a partial outage

2. 2023년 2월 1일 오후 6:14 UTCinvestigating

   Same issue is experienced with Binance Chain. We are working to identify the issue

3. 2023년 2월 1일 오후 7:53 UTCresolved

   This incident has been resolved.

1. 2023년 1월 6일 오전 10:12 UTCinvestigating

   The application is experiencing major outage, we are investigating the issue.

2. 2023년 1월 6일 오전 10:19 UTCmonitoring

   We've located the malfunction with the server and the services now are working at optimal levels. We will continue to monitor the situation for the rest of the day.

3. 2023년 1월 6일 오후 12:47 UTCresolved

   The issue has been resolved.

1. 2022년 12월 7일 오후 4:17 UTCidentified

   The issue is located and we are currently working on a fix

2. 2022년 12월 7일 오후 8:25 UTCmonitoring

   We've fixed the issue and both networks are back to normal. We will continue to monitor the situation for the time being.

3. 2022년 12월 8일 오전 8:21 UTCresolved

   The systems are operational and working as expected

1. 2022년 8월 17일 오후 1:10 UTCidentified

   The issue has been identified and a fix is being deployed.

2. 2022년 8월 17일 오후 1:30 UTCidentified

   The deployment is taking longer than expected. Current ETA to full operation ±10 mins.

3. 2022년 8월 17일 오후 1:44 UTCmonitoring

   A fix has been successfully applied, all services are operational and back to full capacity. We will continue monitoring the situation for the time being.

4. 2022년 8월 17일 오후 7:50 UTCresolved

   This incident has been resolved.

1. 2021년 10월 19일 오전 9:45 UTCinvestigating

   We are investigating reports of degraded performance for Merchant Orders.

2. 2021년 10월 19일 오전 11:39 UTCinvestigating

   The issue has been resolved - all services are working at full capacity.

3. 2021년 10월 19일 오전 11:39 UTCresolved

   This incident has been resolved.

1. 2021년 1월 7일 오후 6:27 UTCinvestigating

   We are currently investigating this issue.

2. 2021년 1월 7일 오후 6:59 UTCresolved

   This incident has been resolved.

1. 2020년 11월 16일 오후 3:57 UTCinvestigating

   We are currently experiencing issues with one of the hosting providers and our homepage is not accessible as a result. Users also won't be able to sign in to their accounts during this time. All other systems, including API and payments processing, are functioning as expected.

2. 2020년 11월 16일 오후 4:38 UTCmonitoring

   Homepage is now accessible. We will keep monitoring the performance.

3. 2020년 11월 16일 오후 7:56 UTCresolved

   This incident has been resolved.

1. 2020년 10월 23일 오후 12:28 UTCidentified

   We're experiencing an issue with Bitcoin payments, thus some clients might experience a degraded performance. All the other currency payments are working as intended. The situation is being solved at this moment.

2. 2020년 10월 23일 오후 12:46 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2020년 10월 23일 오후 3:56 UTCresolved

   This incident has been resolved.

1. 2020년 7월 30일 오전 10:14 UTCinvestigating

   When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

2. 2020년 7월 30일 오전 10:14 UTCidentified

   As you continue to work through the incident, update your customers frequently.

3. 2020년 7월 30일 오전 10:14 UTCmonitoring

   Let your users know once a fix is in place, and keep communication clear and precise.

4. 2020년 7월 30일 오전 10:14 UTCresolved

   Empathize with those affected and let them know everything is operating as normal.