Dashlane 장애 기록

1. 2026년 10월 27일 오후 5:34 UTCresolved

   10월 27, 2026 10:21 UTC Identified - 우리는 현재 플랫폼에 어려움을 겪고 있습니다. 우리의 팀은 적극적으로 문제를 조사하고 있습니다. 우리는 더 많은 정보가 있기 때문에 또 다른 업데이트를 제공 할 것입니다. 우리는 불편을 끼쳐 드려 대단히 감사합니다. 10월 27, 2026 10:30 UTC 모니터링 - Between 10:00 and 10:25 UTC today, 우리는 Dashlane에 영향을 미치는 혼란을 경험했습니다. 이 기간 동안 로그를 시도 할 때 일반 플랫폼 느린 또는 얼굴 오류를 경험할 수 있습니다. 우리는 문제가 성공적으로 mitigated 및 모든 서비스가 이제 완전히 회복되고 운영되는 것을보고 기쁘게 생각합니다. 우리는 현재 모니터링 하에서 유지하고 있습니다. 우리는 우리가 문제를 해결하기 위해 일하면서 인내심이 발생하고 인내심을 평가 할 수 있습니다. 우리는 우리의 조사가 완료되면 추가 업데이트를 제공합니다. 10월 27, 2026 12:56 UTC Investigating - 이전 서비스 중단 후 고객은 로그인 할 때 예상치 못한 오류 메시지를보고 있습니다. 우리의 팀은 현재 조사하고 상황을 능가하기 위하여 일하고 있습니다. 감사합니다. 10월 27, 2026 14:52 UTC Investigating - 우리의 팀은 적극적으로이 상황을 조사하고, 우리는 최근 펌웨어 업그레이드를 따르는 특정 공급 업체 방화벽에 영향을 미치는 제 3 자 문제를 확인한 Cloudflare에 의해 선언 된 사건과 연결 될 수 있습니다. 트래픽이 영향을받는 방화벽을 통과하면 방화벽은 검사 중 연결을 차단하고 브라우저는 "이 사이트에 도달 할 수 없습니다"가능성 운동을 보여줍니다. 영향을 받으면 다른 네트워크 (예를 들어 모바일 핫스팟)에서 연결하십시오. IT 관리자는 최근 펌웨어 업데이트에 대한 방화벽 공급 업체에 연락 할 수 있습니다. HTTPS://www.cloudflarestatus.com/incidents/dk2obcyw2aew 10월 27, 2026 15:38 UTC 모니터링 - Cloudflare는 소멸 문제를 해결하고 영향을받는 사용자를위한 액세스 복구를 보았습니다. 우리는 모든 사용자가 완전히 복원 된 것을 확인하기 위해 계속됩니다. "이 사이트는 도달 할 수없는"을 보거나 Dashlane에 로그인 할 수 없으면 지원 팀에 문의하십시오. 다른 네트워크로 전환하는 것은 그동안의 작업이 남아 있습니다. Cloudflare 사건 : https://www.cloudflarestatus.com/incidents/dk2obcyw2aew 10월 27, 2026 17:34 UTC 해결 - 이 사건은 이제 해결되었습니다. 우리는 두 개의 별도의 원인을 식별 할 수 있습니다 : 1. 서비스 중단 : 내부 소프트웨어 변경은 초기 파괴를 발생시킵니다. 이 서비스는 변경을 반전하여 복원되었습니다. 2. 일부 사용자에 대한 특정 로그인 문제: Cloudflare에 의해 확인 된 별도의 타사 문제, 오류 발생. Cloudflare는 문제를 해결하고 액세스가 복원되었습니다. © 저작권 2014 1CarGames.com 귀하의 데이터는 어떤 시점에 영향을 미치지 않았습니다. recurrence를 방지하기 위해 두 가지 문제를 검토하고 있습니다. 문제가 발생하면 지원 팀에 문의하십시오.

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1. 2026년 7월 23일 오후 4:03 UTCresolved

   7월 23, 2026 12:58 UTC 조사 - 우리는 현재 Dashlane vault 서비스에 영향을 미치는 성능 평가 보고서를 조사하고 있습니다. 사용자는 로그인, 데이터 동기화 및 백업으로 응답 시간 또는 간헐적인 문제를 경험할 수 있습니다. 우리의 엔지니어링 팀은 뿌리 원인을 적극적으로 투자하고 전체 서비스를 복원하기 위해 노력하고 있습니다. 우리는 더 많은 정보가 7월 23, 2026 13:52 UTC로 업데이트됩니다 Monitoring - 서비스 복원되었습니다. 우리는 적극적으로 상황을 모니터링하고 있습니다. 7월 23, 2026 16:03 UTC 해결 - 이 문제는 이제 해결되었습니다. 감사합니다.

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1. 2026년 7월 6일 오전 10:55 UTCresolved

   July 6, 2026 08:48 UTC Investigating - We are currently facing difficulties logging into the platform. Our team is actively investigating the issue. We will provide another update as soon as we have more information. We apologize for the inconvenience and appreciate your patience while we work to resolve this July 6, 2026 09:07 UTC Monitoring - Between 06:50 and 8:30 UTC today, we experienced a disruption that affected Dashlane. During this period you might have experienced general platform slowness or faced errors when trying to login. We are pleased to report that the issue has been successfully mitigated and all services are now fully recovered and operating normally, we are currently keeping it under monitoring. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. We will provide a further update once our investigation is complete. July 6, 2026 10:55 UTC Resolved - This issue is now resolved. Thank you for your patience.

1. 2026년 6월 26일 오후 4:11 UTCresolved

   June 26, 2026 09:54 UTC Investigating - Dashlane is actively investigating a service disruption affecting Two-Factor Authentication (2FA) via the browser extension for a subset of users. Service restoration is our immediate priority. We will issue further updates as our investigation progresses, and we thank our customers and partners for their patience during the resolution of this issue. June 26, 2026 13:29 UTC Monitoring - Service has been restored, and a workaround has been completed for Two-Factor Authentication (2FA). We are actively monitoring the situation. June 26, 2026 16:11 UTC Resolved - This issue is now resolved. Thank you for your patience.

1. 2026년 6월 2일 오후 4:58 UTCresolved

   June 2, 2026 11:49 UTC Monitoring - We experienced an issue that had an impact on the Dashlane platform from approximately 10:35 UTC to 10:50 UTC. Users may have experienced SSO login errors, slow load times, inability to retrieve data, or errors when attempting to perform several actions. We have confirmed full recovery, and we are currently monitoring the situation. This issue is unrelated to the recent brute force incident. June 2, 2026 16:58 UTC Resolved - After continued monitoring, we can confirm that the service is stable and operating as expected. We sincerely apologize for any disruption this may have caused to your work today.

1. 2026년 6월 1일 오후 7:29 UTCresolved

   May 31, 2026 15:19 UTC Investigating - We have received reports from several users having received an email that their account has been suspended. We have also received reports that some users are experiencing difficulties in logging in to Dashlane after resetting their master password. We are investigating this situation, and we will provide further updates as soon as we have more information. Thank you for your understanding. May 31, 2026 17:50 UTC Investigating - We are continuing to investigate the "Account suspended" notifications. Our engineering teams are actively working on a resolution and investigating the root cause of these messages. We are treating this with the highest priority and will provide further updates here as soon as more information becomes available. Thank you for your continued patience and understanding. May 31, 2026 22:30 UTC Resolved - We can confirm that certain Dashlane user accounts were targeted in a brute force attack by an external party, resulting in the suspension of those accounts as part of Dashlane’s built-in security measures. The affected accounts have now been unsuspended. Our team is actively engaged in this issue and taking measures to address it. There is no evidence of compromise of Dashlane’s systems. Thank you for your patience and understanding. June 1, 2026 07:32 UTC Monitoring - We can confirm that certain Dashlane user accounts were targeted in a brute force attack by an external party, resulting in the suspension of those accounts as part of Dashlane’s built-in security measures. The affected accounts have now been unsuspended. Our team is actively engaged in this issue and taking measures to address it. There is no evidence of compromise of Dashlane’s systems. Thank you for your patience and understanding. June 1, 2026 19:29 UTC Monitoring - Dashlane has published a Security Advisory and customer FAQ with additional details of the incident, investigation status, impact to user accounts, and steps we’ve taken to protect customers. There is no evidence that Dashlane’s internal system has been impacted. For further information, please reference our Security Advisory: https://support.dashlane.com/hc/articles/36038764990866

1. 2026년 4월 23일 오전 8:10 UTCresolved

   April 15, 2026 16:20 UTC Investigating - We've received some reports of users experiencing some instability while using the Dashlane extension in Chromium browsers. We are investigating and will provide an update when we know more. In the meantime, for any customer experiencing an endless load of the extension, please try to reinstall it or use a non-Chromium browser. April 16, 2026 12:43 UTC Monitoring - We have identified that this issue is caused by a bug in the browser itself. A fix has been released in browser version 147.0.7727.101/2. Users should update their browser to this version or later and ensure the Dashlane extension is up to date to resolve the issue. April 23, 2026 08:10 UTC Resolved - After a period of monitoring, we confirmed that the issue was caused by a bug in the browser itself. A fix has been released in Chrome version 147.0.7727.101/102, and Edge version 147.0.3912.72. Users should update their browser to these versions or later and ensure the Dashlane extension is up to date. Thank you for your patience.

1. 2026년 4월 10일 오후 4:07 UTCresolved

   April 10, 2026 15:40 UTC Identified - Dashlane is investigating a disruption to our SIEM feature that is impacting customers using the Splunk and KnowBe4 integrations. Restoration is our top priority, and we will provide updates on the situation as appropriate. We thank our customers and partners for their patience during the resolution of this issue. April 10, 2026 16:07 UTC Resolved - This issue is now resolved. Thank you for your patience.

1. 2026년 4월 8일 오후 10:16 UTCresolved

   April 8, 2026 21:16 UTC Monitoring - Dashlane is currently investigating a disruption to our inbound Support Team emails related to an ongoing issue with Gmail services. Restoring full communication is our top priority, and our team is actively engaged in tracking the resolution. We appreciate your patience while we monitor the situation. April 8, 2026 22:16 UTC Resolved - The disruption affecting our inbound Support Team emails has been fully resolved, and normal response times have resumed. Thank you for your patience and understanding

1. 2026년 3월 18일 오전 12:07 UTCresolved

   March 17, 2026 21:11 UTC Investigating - We’re investigating an issue where customers may not be able log into Dashlane on Chrome or the iOS app or may receive errors. We’ll provide an update as soon as possible. As a workaround, please try logging in using a different browser. Thank you for your patience as our team works to resolve this. March 18, 2026 00:07 UTC Resolved - This issue is now resolved. Thank you for your patience.

1. 2026년 3월 3일 오전 8:40 UTCresolved

   February 26, 2026 20:20 UTC Scheduled - On Tuesday, March 3, 2026, from 8:00 to 9:00 UTC, we will be performing planned system maintenance. During this 1-hour window, you may experience transient errors for a brief period. We are working to keep any disruptions to a minimum and appreciate your patience while we improve our systems. March 3, 2026 08:06 UTC Active - Scheduled maintenance has started. We will update you as soon as it is over. March 3, 2026 08:40 UTC Completed - The scheduled maintenance is complete. All services are now operational. Thank you for your patience.

1. 2026년 2월 4일 오후 5:28 UTCresolved

   February 4, 2026 15:14 UTC Monitoring - We experienced an issue that had an extended impact on the Dashlane platform from approximately 12:43 UTC to 13:30 UTC. Users may have experienced SSO login errors, slow load times, inability to retrieve data, or errors when attempting to perform several actions. We have confirmed full recovery, and we are currently monitoring the situation. February 4, 2026 17:28 UTC Resolved - After a period of careful monitoring, we are happy to confirm that the service is stable. We sincerely apologize for the disruption caused