Dropboxsign 장애 기록

1. 2026년 8월 31일 PM 5:34 UTCinvestigating

   파일 및 이미지 업로드를 통해 성능의 평가 보고서입니다. 일부 업로드는 예상 또는 간헐적으로 실패보다 느리게 될 수 있습니다. 우리의 엔지니어링 팀은 적극적으로 투자하고 있습니다.

2. 2026년 8월 31일 PM 6:02 UTCmonitoring

   수정이 구현되었습니다. 일반적으로 파일을 업로드하고 모니터링합니다.

3. 2026년 8월 31일 PM 6:18 UTCmonitoring

   우리는 더 많은 문제를 모니터링하고 있습니다.

4. 2026년 8월 31일 PM 6:28 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 21일 PM 4:12 UTCinvestigating

   우리는 현재 우리의 Salesforce 통합에 문제가 있습니다. 우리는 가능한 한 빨리 문제를 해결하는 동안, 우리는 문제 해결 단계로 통합을 재연결하는 것이 좋습니다. 감사합니다.

2. 2026년 8월 21일 PM 10:55 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 6월 18일 PM 7:07 UTCinvestigating

   We’re investigating an issue affecting the "sign in with Dropbox" button on the Sign website.

2. 2026년 6월 18일 PM 8:06 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 6월 18일 PM 9:18 UTCresolved

   This incident has been resolved.

1. 2026년 5월 8일 AM 1:29 UTCresolved

   Dropbox Sign was impacted by AWS -EAST-1 outage, and some services may not have been working as expected from 00:25 to 00:53 UTC on May 8, 2026.

1. 2026년 4월 21일 PM 12:04 UTCinvestigating

   We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

2. 2026년 4월 21일 PM 12:12 UTCidentified

   We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour

3. 2026년 4월 21일 PM 12:30 UTCresolved

   This incident has been resolved.

1. 2026년 4월 21일 AM 2:17 UTCinvestigating

   We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

2. 2026년 4월 21일 AM 2:36 UTCresolved

   This incident has been resolved.

1. 2026년 3월 2일 PM 6:16 UTCinvestigating

   We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 2026년 3월 2일 PM 6:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 3월 2일 PM 8:27 UTCresolved

   This incident has been resolved.

1. 2026년 2월 13일 AM 8:29 UTCidentified

   We are currently experiencing file upload issues. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 2026년 2월 13일 AM 10:02 UTCresolved

   This incident has been resolved.

1. 2026년 1월 14일 PM 8:05 UTCinvestigating

   We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 2026년 1월 14일 PM 8:20 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 1월 14일 PM 8:34 UTCresolved

   This incident has been resolved.

1. 2026년 1월 2일 PM 8:13 UTCinvestigating

   Update: We're getting closer to a solution. Our engineers are working to fix this problem.

2. 2026년 1월 2일 PM 9:50 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 1월 2일 PM 11:25 UTCresolved

   We're back! Dropbox Sign should be up and running. Thanks for bearing with us.

1. 2025년 10월 1일 PM 3:12 UTCinvestigating

   We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 2025년 10월 1일 PM 5:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 10월 1일 PM 7:27 UTCresolved

   This incident has been resolved.

1. 2025년 10월 1일 PM 1:55 UTCinvestigating

   We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 2025년 10월 1일 PM 2:55 UTCresolved

   This incident has been resolved.

1. 2025년 8월 4일 AM 11:43 UTCinvestigating

   We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.

2. 2025년 8월 4일 PM 1:36 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 8월 4일 PM 2:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2025년 8월 4일 PM 4:13 UTCresolved

   This incident has been resolved.

1. 2025년 8월 4일 AM 4:44 UTCinvestigating

   Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

2. 2025년 8월 4일 AM 5:20 UTCresolved

   This incident has been resolved.

1. 2025년 7월 31일 PM 5:42 UTCidentified

   We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.

2. 2025년 7월 31일 PM 7:07 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2025년 7월 31일 PM 7:13 UTCmonitoring

   A fix has been implemented and we are monitoring this issue.

4. 2025년 7월 31일 PM 7:47 UTCresolved

   This incident has been resolved.

1. 2025년 7월 15일 AM 10:06 UTCinvestigating

   We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 2025년 7월 15일 AM 11:44 UTCresolved

   This incident has been resolved.

1. 2025년 7월 2일 PM 6:47 UTCinvestigating

   We are currently experiencing outages across our product suite. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 2025년 7월 2일 PM 7:58 UTCresolved

   This incident has been resolved.

1. 2025년 5월 14일 PM 6:35 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 5월 14일 PM 6:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 5월 14일 PM 7:18 UTCresolved

   This incident has been resolved.

1. 2025년 5월 1일 PM 9:54 UTCinvestigating

   Sign may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

2. 2025년 5월 1일 PM 10:38 UTCinvestigating

   We are continuing to investigate this issue.

3. 2025년 5월 2일 AM 1:29 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2025년 5월 2일 AM 2:11 UTCresolved

   This incident has been resolved.

1. 2025년 1월 9일 AM 1:45 UTCinvestigating

   We are currently experiencing delays with sending signature requests, uploading files, finalizing documents. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. 2025년 1월 9일 AM 1:51 UTCresolved

   This incident has been resolved.