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    Ebsco 장애 기록

    56 Ebsco incidents · 2024년 6월 — official updates, affected components, duration and resolution details.

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    Service Issue Reported – EBSCONET

    시작 2026년 8월 13일 오후 2:32 UTC · 23m

    Pending
    영향을 받은 구성 요소
    EBSCONET
    1. 2026년 8월 13일 오후 2:32 UTCinvestigating

      We have received reports of an issue with EBSCONET. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 8월 13일 오후 2:55 UTCresolved

      The issues customers reported with EBSCONET are now resolved. If you continue to experience an issue, please contact [email protected]. We apologize for the inconvenience.

    서비스 문제 보고 – EBSCO Discovery Service 및 EBSCOhost 검색 사용 불가

    시작 2026년 8월 3일 오후 12:57 UTC · 21m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    EBSCO Discovery ServiceEBSCOhost Research Databases
    1. 2026년 8월 3일 오후 12:57 UTCinvestigating

      EBSCO Discovery Service 및 EBSCOhost Research Databases와 함께 발행된 보고서를 통해 검색할 수 없는 오류를 검색합니다. 우리의 엔지니어링 팀은 현재 문제가 투자하고 있으며, 더 많은 정보를 사용할 때이 페이지를 업데이트 할 것입니다.

    2. 2026년 8월 3일 오후 1:17 UTCresolved

      EBSCO Discovery Service 및 EBSCOhost Research Databases로 보고된 검색 문제 고객은 이제 해결되었습니다. 문제가 계속되면 고객 지원에 문의하십시오. 우리는 불편을 끼쳐 드려요.

    공식 인시던트 업데이트를 자동 번역했습니다.

    eCM, GOBI 및 Mosiac의 eBook 주문 이행은 지연됩니다.

    시작 2026년 7월 22일 오후 8:28 UTC · 8h 0m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    GOBIMosaicEBSCOhost Collection Manager
    1. 2026년 7월 22일 오후 8:28 UTCinvestigating

      Unforeseen 문제로 인해 eBook 주문은 현재 성취에 지연됩니다. 주문은 ECM, GOBI 및 Mosaic에 배치 될 수 있으며 가능한 한 빨리 수행됩니다. 우리는 불편을 끼쳐 드려요.

    2. 2026년 7월 23일 오전 4:27 UTCresolved

      ECM, GOBI, Mosiac의 **eBook 주문 이행으로 보고된 문제 고객은 이제 해결됩니다. 문제가 계속되면 고객 지원에 문의하십시오. 우리는 불편을 끼쳐 드려요.

    공식 인시던트 업데이트를 자동 번역했습니다.

    서비스 문제 보고 – ***EDS / EBSCOhost 새로운 UI / EDS API ***

    시작 2026년 7월 13일 오후 4:27 UTC · 38m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    EBSCO Discovery ServiceEBSCOhost Research Databases
    1. 2026년 7월 13일 오후 4:27 UTCinvestigating

      우리는 EDS, EBSCOhost 새로운 UI 및 EDS API를 가진 문제점의 보고를 받았습니다. 우리의 엔지니어링 팀은 현재 문제가 투자하고 있으며, 더 많은 정보를 사용할 때이 페이지를 업데이트 할 것입니다.

    2. 2026년 7월 13일 오후 4:46 UTCinvestigating

      이 문제를 조사하고 있습니다.

    3. 2026년 7월 13일 오후 4:58 UTCmonitoring

      수정이 구현되어 결과를 모니터링하고 있습니다.

    4. 2026년 7월 13일 오후 5:05 UTCresolved

      이 사건은 해결되었습니다.

    공식 인시던트 업데이트를 자동 번역했습니다.

    Service Issue Reported – EBSCOHost Research Databases; EBSCO Discovery Service

    시작 2026년 7월 6일 오전 11:03 UTC · 51m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    EBSCO Discovery ServiceEBSCOhost Research Databases
    1. 2026년 7월 6일 오전 11:03 UTCinvestigating

      We have received reports of an issue with EBSCOHost Research Databases and EBSCO Discovery Service, specifically, unable to access content. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 7월 6일 오전 11:54 UTCresolved

      The issues customers reported with EBSCOHost Research Databases; EBSCO Discovery Service are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – ***EBSCO Discovery Service, EBSCO eBooks, EBSCO Mobile App, EBSCOhost Research Databases, Explora, Flipster, Full Text Finder Resolver, Holdings and Link Management, OpenURL Connection, Publication Finder***

    시작 2026년 6월 24일 오전 6:58 UTC · 2h 19m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Dynamic HealthPublication FinderExploraEBSCO eBooksDynaMed DecisionsFull Text Finder ResolverEBSCO Discovery ServiceEBSCOhost Research DatabasesFlipsterEBSCO Discovery Service APIDynaMedHoldings and Link ManagementDynaMedexEBSCO Mobile App
    1. 2026년 6월 24일 오전 6:58 UTCinvestigating

      We have received reports of an issue with EBSCO Discovery Service, EBSCO eBooks, EBSCO Mobile App, EBSCOhost Research Databases, Explora, Flipster, Full Text Finder Resolver, Holdings and Link Management, OpenURL Connection, Publication Finder, EBSCO Discovery Service API, DynaMed Decisions, DynaMed, DynaMedex, Dynamic Health. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 6월 24일 오전 7:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026년 6월 24일 오전 8:56 UTCidentified

      Our engineering teams have identified the issue impacting our products and are currently working to resolve this issue. We will update this page when more information is available.

    4. 2026년 6월 24일 오전 9:11 UTCmonitoring

      We appreciate your patience while we investigated the reported system issue. Currently we have resolved the following: *EBSCO Discovery Service, *EBSCO eBooks, *EBSCO Mobile App, *EBSCOhost Research Databases, *Explora, *Flipster, *Full Text Finder Resolver, *Holdings and Link Management, *OpenURL Connection, *Publication Finder, *EBSCO Discovery Service API, *DynaMed Decisions, *DynaMed, *DynaMedex, *Dynamic Health. If you do not see your issue updated, we are continuing to investigate and resolve the issues and will provide additional updates as information is available.

    5. 2026년 6월 24일 오전 9:17 UTCresolved

      The issues reported are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – ***Multiple Services***

    시작 2026년 6월 9일 오전 2:55 UTC · 1d 0h

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Dynamic HealthPublication FinderEBSCO eBooksEBSCO Experience ManagerDynaMed DecisionsFull Text Finder ResolverEBSCO Discovery ServiceEBSCOhost Research DatabasesEBSCOadminFlipsterEBSCOhost Collection ManagerEBSCO Discovery Service APIDynaMedHoldings and Link ManagementFOLIODynaMedex
    1. 2026년 6월 9일 오전 2:55 UTCinvestigating

      We have received reports of an issue with EBSCO Discovery Service, EBSCOhost, Full Text Finder, Publication Finder, Holdings Management, EBSCOadmin, EBSCO Experience Manager, EBSCOhost Collection Manager, DynaMed, DynaMedex, Dynamic Health and DynaMed Decisions, OCU (openurl-connection-ui). Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 6월 9일 오전 3:31 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026년 6월 9일 오전 5:14 UTCidentified

      Our engineering teams have identified the issue impacting EBSCO Discovery Service, EBSCOhost Research Databases, EBSCOadmin, EBSCO Experience Manager, Full Text Finder, Full Text Finder Resolver, Publication Finder, Holdings and Link Management, EBSCOhost Collection Manager, EBSCO eBooks, Flipster, EDS API, FMO, DynaMed, DynaMedex, Dynamic Health, and DynaMed Decisions, and are currently working to resolve this issue. Various EIS Engineering teams are engaged and actively working on restoration efforts. We will update this page when more information is available.

    4. 2026년 6월 9일 오전 8:08 UTCidentified

      EBSCO Engineering teams are still working to implement potential fixes which is taking longer than anticipated. We will communicate an ETA as soon as we make a bit more progress.

    5. 2026년 6월 9일 오전 9:39 UTCmonitoring

      Our Engineering teams have successfully deployed solutions to the majority of our products. We will continue to monitor all services.

    6. 2026년 6월 9일 오전 11:05 UTCmonitoring

      Further progress has been made. At this time, availability has been restored to all services with the exception of: - Holdings and Link Management - Full Text Finder - openurl-connection-ui - Folio - HoldingsIQ - (Partial Impact). Our Engineering teams continue to work towards resolution for these remaining product lines.

    7. 2026년 6월 9일 오후 1:21 UTCmonitoring

      Further progress has been made in restoring services. At this time, availability has been restored to all services with the exception of: - Holdings and Link Management - Folio - HoldingsIQ - (Partial Impact). Our Engineering teams continue to work towards a resolution for these remaining product lines.

    8. 2026년 6월 9일 오후 2:37 UTCmonitoring

      We are continuing to monitor for any further issues.

    9. 2026년 6월 9일 오후 3:22 UTCmonitoring

      Further progress has been made in restoring services. The following systems are functional but experiencing data delays: Holdings and Link Management Folio - HoldingsIQ Our Engineering teams continue to work towards a resolution for these remaining products.

    10. 2026년 6월 10일 오전 3:17 UTCresolved

      The issues customers reported with EBSCO Discovery Service, EBSCOhost Research Databases, EBSCOadmin, EBSCO Experience Manager, Full Text Finder, Full Text Finder Resolver, Publication Finder, Holdings and Link Management, EBSCOhost Collection Manager, EBSCO eBooks, Flipster, EDS API, FMO, DynaMed, DynaMedex, Dynamic Health, and DynaMed Decisions are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Multiple Services

    시작 2026년 5월 29일 오후 4:15 UTC · 1h 3m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    EBSCO Experience ManagerEBSCO Discovery ServiceEBSCOhost Research DatabasesEBSCOadmin
    1. 2026년 5월 29일 오후 4:15 UTCinvestigating

      We have received reports that multiple interfaces are currently unavailable. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 5월 29일 오후 4:44 UTCmonitoring

      We have identified the issues impacting services deployed fixes. Our engineering teams are currently monitoring and we will update this page when more information is available.

    3. 2026년 5월 29일 오후 5:19 UTCresolved

      The issues are now resolved for all services. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    eBooks returning - "Error occurred please try again later" messages

    시작 2026년 5월 12일 오후 3:38 UTC · 26m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    EBSCO eBooks
    1. 2026년 5월 12일 오후 3:38 UTCinvestigating

      We have received reports of an issue with eBooks returning - "Error occurred please try again later" messages. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 5월 12일 오후 4:04 UTCresolved

      The issues customers reported with eBooks returning - "Error occurred please try again later" messages is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – ***EBSCO eBooks Leads to error***

    시작 2026년 5월 8일 오후 3:52 UTC · 1h 5m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    EBSCO eBooks
    1. 2026년 5월 8일 오후 3:52 UTCinvestigating

      We have received reports of an issue with **eBooks***, specifically, **users receiving an error when attempting to access full text for some titles**. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 5월 8일 오후 4:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2026년 5월 8일 오후 4:57 UTCresolved

      The issues customers reported with **eBooks** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    GOBI is currently unavailable

    시작 2026년 5월 4일 오후 8:51 UTC · 3h 27m

    Pending
    영향을 받은 구성 요소
    GOBI
    1. 2026년 5월 4일 오후 8:51 UTCinvestigating

      GOBI is currently unavailable. We are urgently working to restore access. We apologize for this interruption.

    2. 2026년 5월 4일 오후 10:37 UTCmonitoring

      GOBI is now available, and we are monitoring to ensure continued availability. Thank you for your patience!

    3. 2026년 5월 5일 오전 12:18 UTCresolved

      This incident has been resolved. Thank you for your patience.

    Service Issue Reported – Adobe DRM Full eBook Downloads Error

    시작 2026년 4월 8일 오후 1:12 UTC · 23h 22m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    EBSCO eBooks
    1. 2026년 4월 8일 오후 1:12 UTCinvestigating

      We have received reports of an issue with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks. This issue is due to Adobe-driven 3rd party maintenance. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 4월 9일 오후 12:34 UTCresolved

      The issues customers reported with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – ***Full Text Finder Resolver-Timeout Error ***

    시작 2026년 3월 27일 오후 2:05 UTC · 22m

    Pending
    영향을 받은 구성 요소
    Full Text Finder Resolver
    1. 2026년 3월 27일 오후 2:05 UTCinvestigating

      We have received reports of an issue with Full Text Finder Resolver, specifically, customers are getting an upstream request timeout error. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 3월 27일 오후 2:27 UTCresolved

      The issues customers reported with Full Text Finder upstream request timeouts are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – EBSCOhost EBSCO Discovery Service Personalization, Functionality, and Linking Issues

    시작 2026년 3월 26일 오후 4:15 UTC · 9m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    EBSCO Discovery ServiceEBSCOhost Research Databases
    1. 2026년 3월 26일 오후 4:15 UTCinvestigating

      We have received reports of issues with EBSCOhost and EBSCO Discovery Service, specifically, personalization features, functionality, and resource linking. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 3월 26일 오후 4:25 UTCresolved

      The issues customers reported with EBSCOhost and EBSCO Discovery Service are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Flipster

    시작 2026년 3월 14일 오후 3:39 UTC · 37m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Flipster
    1. 2026년 3월 14일 오후 3:39 UTCinvestigating

      We have received reports of an issue with Flipster. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 3월 14일 오후 4:16 UTCresolved

      The issues reported with Flipster are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Displaying PDFs on EHOST

    시작 2026년 3월 10일 오전 10:47 UTC · 2h 29m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    EBSCOhost Research Databases
    1. 2026년 3월 10일 오전 10:47 UTCinvestigating

      We have received reports of an issue with PDFs not displaying on EBSCOHOST. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 3월 10일 오후 1:16 UTCresolved

      The issue customers reported with **PDFs not displaying on EBSCOHOST** is now resolved. If you continue to experience an issue, please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Stacks

    시작 2026년 3월 4일 오후 11:38 UTC · 2h 58m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Stacks
    1. 2026년 3월 4일 오후 11:38 UTCinvestigating

      We have received reports of an issue with Stacks. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 3월 5일 오전 2:35 UTCresolved

      The issues customers reported with Stacks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Full Text Retrieval

    시작 2026년 3월 3일 오후 7:21 UTC · 19m

    Pending
    영향을 받은 구성 요소
    Additional Services
    1. 2026년 3월 3일 오후 7:21 UTCinvestigating

      We have received reports of an issue with retrieval of Full Text Articles. This is an intermittent issue. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 3월 3일 오후 7:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026년 3월 3일 오후 7:40 UTCresolved

      The issues customers reported with retrieval of Full Text Articles are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Holdings Management

    시작 2026년 1월 22일 오후 2:06 UTC · 13h 6m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Publication FinderFull Text Finder ResolverHoldings and Link ManagementFOLIO
    1. 2026년 1월 22일 오후 2:06 UTCinvestigating

      We are currently experiencing a delay in changes made in Holdings Management or the EHoldings App in FOLIO being reflected in a timely fashion. This will result in selections/deselections made not appearing in Holdings and Link Management, the EHoldings App in FOLIO, Publication Finder and the Full Text Finder Link Resolver. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 1월 22일 오후 2:31 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026년 1월 22일 오후 5:09 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2026년 1월 22일 오후 5:20 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 2026년 1월 23일 오전 3:12 UTCresolved

      The issues customers reported with Holdings Management are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Intermittent eBook Access Issues

    시작 2026년 1월 12일 오후 3:07 UTC · 4d 10h

    Issues경미한 인시던트
    영향을 받은 구성 요소
    EBSCO eBooks
    1. 2026년 1월 12일 오후 3:07 UTCinvestigating

      We have received reports of an issue with accessing eBooks. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. 2026년 1월 15일 오후 2:10 UTCinvestigating

      Our engineering teams continue to investigate reports of an issue with accessing eBooks and we will update this page when more information is available.

    3. 2026년 1월 15일 오후 7:11 UTCidentified

      Our Technology teams are currently working to resolve this issue for all customers, and in parallel we are incrementally restoring access to titles that were missing from the eBook Collection database. This process is underway and we expect most customers' access will be restored within the next 12-24 hours. We will provide further updates via EBSCO Status https://status.ebsco.com when all access has been restored. We apologize for the inconvenience.

    4. 2026년 1월 17일 오전 1:06 UTCresolved

      This incident has been resolved.