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    Egnyte 장애 기록

    55 Egnyte incidents · 2024년 10월 — official updates, affected components, duration and resolution details.

    현재 상태로 돌아가기

    Cloud Migration Manager와의 상호작용 문제

    시작 2026년 10월 7일 오후 12:22 UTC · 56m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Migration Services
    1. 2026년 10월 7일 오후 12:22 UTCinvestigating

      Cloud Migration Manager와 함께 문제를 조사하고 있습니다. 우리의 팀은 해결책에 적극적으로 일하고, 우리는 다음 30 분에 있는 갱신을 제공할 것입니다. 우리는 우리가 정상적인 서비스를 복원하기 위해 일하기 때문에 모든 혼란에 대해 사과합니다.

    2. 2026년 10월 7일 오후 12:24 UTCinvestigating

      우리의 팀은 문제를 조사하고 정보를 수집하는 것을 계속합니다. 우리는 다음 30 분 이내에 상황을 업데이트 할 것입니다.

    3. 2026년 10월 7일 오후 12:51 UTCidentified

      우리의 팀은 문제점을 확인하고 우리는 해결에 적극적으로 일하고 있습니다. 우리는 다음 30 분 안에 업데이트를 제공 할 것입니다.

    4. 2026년 10월 7일 오후 1:13 UTCmonitoring

      우리는 문제를 해결하고 결과를 모니터링하고 있습니다. 문제가 발생하면 지원팀에 문의하십시오.

    5. 2026년 10월 7일 오후 1:18 UTCresolved

      우리의 팀은 모든 것이 정상으로 돌아가야한다는 것을 확인했습니다. 문제가 계속되면 지원팀에 연락해 주십시오. 우리는이 시간 동안 당신의 인내심을 기소하고 평가할 수 있습니다 어떤 불편을 위해 사과합니다.

    공식 인시던트 업데이트를 자동 번역했습니다.

    Intermittent 동기화 문제

    시작 2026년 10월 6일 오후 6:25 UTC · 1h 13m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Sync
    1. 2026년 10월 6일 오후 6:25 UTCidentified

      우리는 현재 동기화 문제를 조사하고 있습니다. 우리의 팀은 해결책에 적극적으로 일하고, 우리는 다음 30 분에 있는 갱신을 제공할 것입니다. 우리는 우리가 정상적인 서비스를 복원하기 위해 일하기 때문에 모든 혼란에 대해 사과합니다.

    2. 2026년 10월 6일 오후 7:18 UTCmonitoring

      수정이 구현되어 결과를 모니터링하고 있습니다.

    3. 2026년 10월 6일 오후 7:38 UTCresolved

      이 사건은 해결되었습니다.

    공식 인시던트 업데이트를 자동 번역했습니다.

    Egnyte Secure & Govern (미국 지역)의 간헐적 문제

    시작 2026년 9월 3일 오전 10:06 UTC · 31m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Web UI
    1. 2026년 9월 3일 오전 10:06 UTCinvestigating

      우리는 현재 미국 지역의 Secure & Govern 서비스를 통해 문제를 조사하고 있습니다. 우리의 팀은 해결책에 적극적으로 일하고, 우리는 다음 30 분에 있는 갱신을 제공할 것입니다. 우리는 우리가 정상적인 서비스를 복원하기 위해 일하기 때문에 모든 혼란에 대해 사과합니다.

    2. 2026년 9월 3일 오전 10:07 UTCinvestigating

      이 문제를 조사하고 있습니다.

    3. 2026년 9월 3일 오전 10:33 UTCmonitoring

      우리는 문제를 해결하고 결과를 모니터링하고 있습니다. 문제가 발생하면 지원팀에 문의하십시오.

    4. 2026년 9월 3일 오전 10:37 UTCresolved

      우리의 팀은 모든 것이 정상으로 돌아가야한다는 것을 확인했습니다. 문제가 계속되면 지원팀에 연락해 주십시오. 우리는이 시간 동안 당신의 인내심을 기소하고 평가할 수 있습니다 어떤 불편을 위해 사과합니다.

    공식 인시던트 업데이트를 자동 번역했습니다.

    SFTP (유럽 지역)의 Intermittent 문제

    시작 2026년 7월 18일 오전 8:44 UTC · 47m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    FTP/SFTP
    1. 2026년 7월 18일 오전 8:44 UTCinvestigating

      우리는 현재 유럽 지역에서 SFTP 서비스를 사용하여 문제를 조사하고 있습니다. 우리의 팀은 해결책에 적극적으로 일하고, 우리는 다음 30 분에 있는 갱신을 제공할 것입니다. 우리는 우리가 정상적인 서비스를 복원하기 위해 일하기 때문에 모든 혼란에 대해 사과합니다.

    2. 2026년 7월 18일 오전 9:21 UTCmonitoring

      우리는 문제를 해결하고 결과를 모니터링하고 있습니다. 문제가 발생하면 지원팀에 문의하십시오.

    3. 2026년 7월 18일 오전 9:31 UTCresolved

      우리의 팀은 모든 것이 정상으로 돌아가야한다는 것을 확인했습니다. 문제가 계속되면 지원팀에 연락해 주십시오. 우리는이 시간 동안 당신의 인내심을 기소하고 평가할 수 있습니다 어떤 불편을 위해 사과합니다.

    공식 인시던트 업데이트를 자동 번역했습니다.

    Intermittent issues in WebUI (US-East region)

    시작 2026년 6월 16일 오후 1:38 UTC · 1h 12m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Web UI
    1. 2026년 6월 16일 오후 1:38 UTCinvestigating

      We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 6월 16일 오후 2:07 UTCinvestigating

      Our team is continuing to investigate the issue and gather information. We are suspecting a degradation caused by an automatic failover in one of the services. We will provide an update on the situation within the next 30 minutes.

    3. 2026년 6월 16일 오후 2:35 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    4. 2026년 6월 16일 오후 2:50 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Login issues in US-West region

    시작 2026년 6월 9일 오전 11:59 UTC · 27m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    Login
    1. 2026년 6월 9일 오전 11:59 UTCinvestigating

      We are currently investigating login issues in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 6월 9일 오후 12:20 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    3. 2026년 6월 9일 오후 12:26 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Issues in Egnyte Secure & Govern (EU and US regions)

    시작 2026년 6월 1일 오후 12:35 UTC · 1h 27m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    Content ClassificationAnomaly DetectionWeb UIReportsIssue ProcessingPublic APIs and IntegrationsDashboardContent LifecycleEmail NotificationsMigrationsAI Safeguards
    1. 2026년 6월 1일 오후 12:35 UTCinvestigating

      We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 6월 1일 오후 12:42 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026년 6월 1일 오후 12:59 UTCidentified

      Our team has identified the issue as related to change in internal configuration mechanism that was rolled out to production environment. We’re actively working on a fix and will provide an update within the next 30 minutes.

    4. 2026년 6월 1일 오후 1:28 UTCidentified

      We continue to work on the in-place fix for the identified issue. While we are seeing improvement, we are also preparing alternative extended rollback solution in parallel. We will provide an update in the next 30 minutes.

    5. 2026년 6월 1일 오후 1:54 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    6. 2026년 6월 1일 오후 2:02 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Intermittent Issues with the Desktop App (US and EU Regions)

    시작 2026년 5월 13일 오후 9:15 UTC · 21m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Desktop App
    1. 2026년 5월 13일 오후 9:15 UTCinvestigating

      We are currently investigating issues with our Desktop App service in the US and EU regions. Desktop App logins for SSO users may fail to authenticate. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 5월 13일 오후 9:27 UTCidentified

      Our team has identified the root cause of the issue and is actively working on a resolution. We will provide another update within the next 30 minutes.

    3. 2026년 5월 13일 오후 9:32 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    4. 2026년 5월 13일 오후 9:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2026년 5월 13일 오후 9:36 UTCresolved

      Our team has confirmed that the authentication issue affecting SSO users on the Desktop App has been fully resolved. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Intermittent issues in US-East region

    시작 2026년 5월 6일 오전 8:01 UTC · 1h 38m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    WebDAVPreviewDesktop AppWeb UISync
    1. 2026년 5월 6일 오전 8:01 UTCinvestigating

      We are currently investigating issues in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 5월 6일 오전 8:32 UTCidentified

      Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

    3. 2026년 5월 6일 오전 9:04 UTCidentified

      We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.

    4. 2026년 5월 6일 오전 9:34 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    5. 2026년 5월 6일 오전 9:39 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Performance degradation in US-East and US-West region

    시작 2026년 5월 4일 오후 1:16 UTC · 2h 6m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Desktop AppFTP/SFTPWeb UI
    1. 2026년 5월 4일 오후 1:16 UTCinvestigating

      We are currently investigating performance issues in the US-East and US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 5월 4일 오후 1:42 UTCinvestigating

      Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

    3. 2026년 5월 4일 오후 2:10 UTCinvestigating

      We continue to investigate the issue and will provide an update within the next 30 minutes.

    4. 2026년 5월 4일 오후 3:01 UTCinvestigating

      We are actively investigating the issue and will provide an update on the situation within the next 30 minutes.

    5. 2026년 5월 4일 오후 3:11 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    6. 2026년 5월 4일 오후 3:22 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Intermittent issues in WebUI (US-East region)

    시작 2026년 4월 29일 오후 3:53 UTC · 50m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Web UI
    1. 2026년 4월 29일 오후 3:53 UTCinvestigating

      We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 4월 29일 오후 4:19 UTCinvestigating

      Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

    3. 2026년 4월 29일 오후 4:32 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    4. 2026년 4월 29일 오후 4:43 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Intermittent issues in WebUI (US-East region)

    시작 2026년 4월 29일 오후 2:15 UTC · 1h 30m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Web UI
    1. 2026년 4월 29일 오후 2:15 UTCinvestigating

      We are currently investigating issues with our WebUI service in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 4월 29일 오후 2:41 UTCinvestigating

      Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

    3. 2026년 4월 29일 오후 3:07 UTCinvestigating

      We continue to investigate the issue and will provide an update within the next 30 minutes.

    4. 2026년 4월 29일 오후 3:33 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    5. 2026년 4월 29일 오후 3:45 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Intermittent issues in Web UI Egnyte Secure & Govern (European region)

    시작 2026년 4월 14일 오후 10:29 UTC · 1h 10m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Web UI
    1. 2026년 4월 14일 오후 10:29 UTCinvestigating

      We are currently investigating issues with our Secure & Govern Web UI service in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 4월 14일 오후 11:04 UTCidentified

      Our team has identified the issue, and we're actively working on a fix. We will provide an update within the next 60 minutes.

    3. 2026년 4월 14일 오후 11:34 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    4. 2026년 4월 14일 오후 11:40 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Intermittent issues with Email Notifications in multiple regions

    시작 2026년 4월 7일 오후 10:31 UTC · 11h 5m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Email Notifications
    1. 2026년 4월 7일 오후 10:31 UTCinvestigating

      Some customers on trial domains may receive multiple email notifications after mapping a drive using the Desktop App. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 4월 7일 오후 11:01 UTCinvestigating

      Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

    3. 2026년 4월 7일 오후 11:33 UTCinvestigating

      We continue to investigate the issue and will provide an update within the next 60 minutes.

    4. 2026년 4월 8일 오전 12:18 UTCmonitoring

      We are closely monitoring the situation. If you are still experiencing any problems, please contact our support team.

    5. 2026년 4월 8일 오전 9:36 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Intermittent issues with Azure SSO login (All regions)

    시작 2026년 3월 16일 오후 4:43 UTC · 2d 23h

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Login
    1. 2026년 3월 16일 오후 4:43 UTCinvestigating

      We are currently investigating intermittent issues with Azure SSO login in the All regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 3월 16일 오후 5:12 UTCinvestigating

      Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

    3. 2026년 3월 16일 오후 5:41 UTCinvestigating

      We continue to investigate the issue and will provide an update within the next 30 minutes.

    4. 2026년 3월 16일 오후 8:04 UTCinvestigating

      We are actively investigating the issue and will provide an update on the situation within the next 60 minutes.

    5. 2026년 3월 16일 오후 9:02 UTCinvestigating

      We are actively investigating the issue and will provide an update on the situation within the next 3 hours.

    6. 2026년 3월 17일 오전 1:31 UTCinvestigating

      We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue and we will provide another update within 3 hours.

    7. 2026년 3월 17일 오전 7:43 UTCinvestigating

      We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide another update within 3 hours.

    8. 2026년 3월 17일 오전 10:44 UTCinvestigating

      We are continually investigating the issue with Microsoft. Please contact our Support team to workaround the issue, and we will provide an update as soon as we have more information.

    9. 2026년 3월 19일 오후 4:13 UTCresolved

      The vendor-side issue has not yet been resolved; however, remediation plans have been provided to all impacted customers. We apologize for any inconvenience and thank you for your patience.

    Intermittent issues in WebUI and Desktop App (US-East region)

    시작 2026년 3월 11일 오후 5:42 UTC · 43m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Desktop AppWeb UI
    1. 2026년 3월 11일 오후 5:42 UTCinvestigating

      We are currently investigating issues with our WebUI and Desktop App services in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 3월 11일 오후 5:56 UTCinvestigating

      Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

    3. 2026년 3월 11일 오후 6:04 UTCidentified

      Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

    4. 2026년 3월 11일 오후 6:19 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    5. 2026년 3월 11일 오후 6:25 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Intermittent issues in FTP/SFTP & Public APIs (European region)

    시작 2026년 2월 25일 오후 7:44 UTC · 1h 0m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    FTP/SFTPPublic APIs and Integrations
    1. 2026년 2월 25일 오후 7:44 UTCinvestigating

      We are currently investigating issues with our FTP/SFTP & Public APIs services in the European region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 2월 25일 오후 8:16 UTCinvestigating

      Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

    3. 2026년 2월 25일 오후 8:30 UTCidentified

      Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

    4. 2026년 2월 25일 오후 8:36 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    5. 2026년 2월 25일 오후 8:44 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Intermittent issues in WebUI and Desktop App (US-West region)

    시작 2026년 2월 11일 오후 8:34 UTC · 1h 19m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Desktop AppWeb UI
    1. 2026년 2월 11일 오후 8:34 UTCinvestigating

      We are currently investigating issues with our WebUI and Desktop App services in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 2월 11일 오후 8:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026년 2월 11일 오후 9:35 UTCinvestigating

      We continue to investigate the issue and will provide an update within the next 30 minutes.

    4. 2026년 2월 11일 오후 9:40 UTCidentified

      Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

    5. 2026년 2월 11일 오후 9:44 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    6. 2026년 2월 11일 오후 9:53 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Intermittent issues in Egnyte Secure & Govern (US region)

    시작 2026년 2월 4일 오후 8:42 UTC · 1h 5m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Web UI
    1. 2026년 2월 4일 오후 8:42 UTCinvestigating

      We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 2월 4일 오후 9:13 UTCinvestigating

      Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

    3. 2026년 2월 4일 오후 9:37 UTCidentified

      Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

    4. 2026년 2월 4일 오후 9:43 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    5. 2026년 2월 4일 오후 9:47 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

    Intermittent issues in Public APIs and Integrations (US-East region)

    시작 2026년 2월 3일 오전 7:29 UTC · 2h 51m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Public APIs and Integrations
    1. 2026년 2월 3일 오전 7:29 UTCinvestigating

      We are currently investigating issues with our Public APIs and Integrations services in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

    2. 2026년 2월 3일 오전 8:00 UTCinvestigating

      Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

    3. 2026년 2월 3일 오전 8:36 UTCinvestigating

      We continue to investigate the issue and will provide an update within the next 30 minutes.

    4. 2026년 2월 3일 오전 9:09 UTCidentified

      Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

    5. 2026년 2월 3일 오전 9:39 UTCidentified

      We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.

    6. 2026년 2월 3일 오전 10:10 UTCmonitoring

      We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

    7. 2026년 2월 3일 오전 10:20 UTCresolved

      Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.