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    Endicia 장애 기록

    52 Endicia incidents · 2024년 3월 — official updates, affected components, duration and resolution details.

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    중요한 변화: 독일에 DDU 선적 없음 더 긴 받아들이는

    시작 2026년 10월 27일 오후 9:58 UTC · 진행 중

    Pending
    1. 2026년 10월 27일 오후 9:58 UTCmonitoring

      효과적인 10 월 23, 2026, 독일 세관 당국은 더 이상 DDU (Delivered Duty Unpaid) 수입을받습니다. GlobalPost 및 GAP DDU 서비스는 더 이상 독일에 선적을 위해 사용될 수 없으며 이러한 서비스로 만든 라벨은 오류를 반환합니다. GlobalPost Plus 및 GlobalPost Plus (Duties 및 Taxes 포함)는 독일에 거주합니다.

    공식 인시던트 업데이트를 자동 번역했습니다.

    Endicia Label Server Technical Issue

    시작 2026년 6월 19일 오후 3:30 UTC · 3h 30m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Endicia API (Endicia Label Server)
    1. 2026년 6월 19일 오후 3:30 UTCinvestigating

      We are currently aware of an issue impacting Endicia Label Server. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2026년 6월 19일 오후 3:32 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2026년 6월 19일 오후 7:01 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    시작 2026년 4월 20일 오후 6:47 UTC · 10m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Endicia Online (Printing postage using a Web Browser)
    1. 2026년 4월 20일 오후 6:47 UTCinvestigating

      Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2026년 4월 20일 오후 6:57 UTCresolved

      Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.

    Middle East Service Disruptions

    시작 2026년 3월 5일 오후 5:11 UTC · 110d 22h

    Pending
    1. 2026년 3월 5일 오후 5:11 UTCmonitoring

      Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so.  Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.

    Password Reset Issues

    시작 2026년 2월 11일 오후 10:03 UTC · 14m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Endicia Online (Printing postage using a Web Browser)
    1. 2026년 2월 11일 오후 10:03 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2026년 2월 11일 오후 10:17 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    시작 2026년 1월 7일 오전 12:51 UTC · 27m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 2026년 1월 7일 오전 12:51 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2026년 1월 7일 오전 1:18 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Customers are currently unable to add new payment methods.

    시작 2025년 11월 6일 오후 5:35 UTC · 37m

    Pending
    1. 2025년 11월 6일 오후 5:35 UTCinvestigating

      We are aware of an issue impacting the ability to add a new payment method to your Endicia account. Our engineers are currently investigating and an update will be provided as soon as one is available.

    2. 2025년 11월 6일 오후 6:12 UTCresolved

      This incident has been resolved.

    Endicia/AWS Service Disruption

    시작 2025년 10월 20일 오후 5:47 UTC · 7h 34m

    Pending
    영향을 받은 구성 요소
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia API (Endicia Label Server)
    1. 2025년 10월 20일 오후 5:47 UTCmonitoring

      Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

    2. 2025년 10월 21일 오전 1:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 2025년 10월 21일 오전 1:21 UTCresolved

      The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.

    Transaction Print History Delays

    시작 2025년 10월 10일 오후 5:32 UTC · 38m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 2025년 10월 10일 오후 5:32 UTCinvestigating

      Endicia Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.

    2. 2025년 10월 10일 오후 5:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025년 10월 10일 오후 6:11 UTCresolved

      The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    Issues Printing Postage

    시작 2025년 10월 8일 오후 3:12 UTC · 1d 1h

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Endicia Online (Printing postage using a Web Browser)
    1. 2025년 10월 8일 오후 3:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025년 10월 8일 오후 7:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025년 10월 9일 오후 4:48 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    시작 2025년 10월 8일 오전 1:12 UTC · 13h 55m

    Pending
    영향을 받은 구성 요소
    Endicia Online (Printing postage using a Web Browser)
    1. 2025년 10월 8일 오전 1:12 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025년 10월 8일 오후 2:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025년 10월 8일 오후 3:07 UTCresolved

      This incident has been resolved.

    Login Issues

    시작 2025년 9월 29일 오후 5:18 UTC · 2h 15m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Endicia Online (Printing postage using a Web Browser)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia Downloadable (Print postage using our Windows application)
    1. 2025년 9월 29일 오후 5:18 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025년 9월 29일 오후 7:32 UTCresolved

      This incident has been resolved.

    Login Issues

    시작 2025년 9월 23일 오후 6:16 UTC · 21h 25m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
    1. 2025년 9월 23일 오후 6:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025년 9월 24일 오전 12:44 UTCinvestigating

      Endicia Engineers have resolved the login issues with the web and downloadable clients, however, the history page will be temporarily unavailable for a brief period. We are working to quickly restore this functionality and will provide an update when it's available.  We apologize for the inconvenience.

    3. 2025년 9월 24일 오후 3:41 UTCresolved

      This incident has been resolved.

    Login Issues

    시작 2025년 8월 27일 오후 6:57 UTC · 6h 7m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Endicia Online (Printing postage using a Web Browser)
    1. 2025년 8월 27일 오후 6:57 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025년 8월 28일 오전 1:03 UTCresolved

      Endicia Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    UPS Rates

    시작 2025년 8월 14일 오후 3:24 UTC · 1h 32m

    Pending
    1. 2025년 8월 14일 오후 3:24 UTCmonitoring

      Endicia is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

    2. 2025년 8월 14일 오후 4:56 UTCresolved

      This incident has been resolved.

    Login Issues

    시작 2025년 8월 12일 오후 3:16 UTC · 1h 14m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)
    1. 2025년 8월 12일 오후 3:16 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025년 8월 12일 오후 4:30 UTCresolved

      This incident has been resolved.

    Login Issues

    시작 2025년 7월 29일 오후 7:21 UTC · 5m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Endicia Online (Printing postage using a Web Browser)
    1. 2025년 7월 29일 오후 7:21 UTCinvestigating

      Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025년 7월 29일 오후 7:26 UTCresolved

      This incident has been resolved.

    Unexpected Technical Problem

    시작 2025년 7월 7일 오후 1:48 UTC · 3h 24m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)Endicia API (Endicia Label Server)
    1. 2025년 7월 7일 오후 1:48 UTCinvestigating

      Endicia is currently experiencing a technical issue that impacts the creation of Scan Forms. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025년 7월 7일 오후 1:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2025년 7월 7일 오후 5:12 UTCresolved

      This incident has been resolved.

    Issues Printing Postage

    시작 2025년 6월 18일 오후 8:08 UTC · 4h 46m

    Issues경미한 인시던트
    영향을 받은 구성 요소
    Endicia Online (Printing postage using a Web Browser)
    1. 2025년 6월 18일 오후 8:08 UTCinvestigating

      Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

    2. 2025년 6월 19일 오전 12:54 UTCresolved

      Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

    DHL Express Canada Updates

    시작 2025년 6월 9일 오후 10:47 UTC · 76d 23h

    Pending
    1. 2025년 6월 9일 오후 10:47 UTCmonitoring

      Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

    2. 2025년 8월 25일 오후 9:50 UTCresolved

      This incident has been resolved.