Fieldd 장애 기록

1. 2026년 10월 5일 오후 1:01 UTCinvestigating

   알려진 outage는 온라인 예약 페이지에 영향을 미치는 Cloudflare와 경험이 있습니다.

2. 2026년 10월 5일 오후 1:30 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

3. 2026년 10월 5일 오후 1:30 UTCmonitoring

   우리는 더 많은 문제를 모니터링하고 있습니다.

4. 2026년 10월 5일 오후 1:46 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 8월 12일 오후 12:20 UTCidentified

   Overnight, Cloudflare developed a connectivity issue with our online booking servers. Some regions are affected. We are investigating now and will share an update soon.

2. 2026년 8월 12일 오후 12:21 UTCidentified

   We are continuing to work on a fix for this issue.

3. 2026년 8월 12일 오후 12:29 UTCresolved

   This incident has been resolved.

1. 2026년 3월 17일 오후 10:31 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026년 3월 18일 오전 12:03 UTCidentified

   Thank you for your continued patience whilst we look into this issue.

3. 2026년 3월 18일 오전 12:07 UTCresolved

   This incident has been resolved.

1. 2025년 6월 12일 오후 6:49 UTCmonitoring

   Cloudflare and Google is experiencing outages https://www.cloudflarestatus.com/

2. 2025년 6월 12일 오후 8:17 UTCresolved

   Cloudflare and Google is experiencing outages https://www.cloudflarestatus.com/ They have appeared to have restored services.

1. 2025년 4월 18일 오후 9:39 UTCinvestigating

   We are currently investigating an unexpected outage. Our team is working hard to identify the issue & rectify it as soon as possible.

2. 2025년 4월 18일 오후 10:00 UTCresolved

   This incident has been resolved.

1. 2025년 3월 13일 오후 8:40 UTCinvestigating

   We are currently investigating this issue.

2. 2025년 3월 13일 오후 8:59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 3월 13일 오후 8:59 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2025년 3월 13일 오후 10:55 UTCresolved

   This incident has been resolved.

1. 2024년 8월 16일 오후 2:20 UTCinvestigating

   We are currently investigating this issue.

2. 2024년 8월 16일 오후 2:24 UTCresolved

   This incident has been resolved.

1. 2024년 5월 10일 오후 3:12 UTCresolved

   Our team has implemented a fix to restore functionality, and everything is operating normally. We apologize for any disruption this may have caused and appreciate your patience.

1. 2024년 4월 4일 오후 3:48 UTCresolved

   This incident has been resolved, some users may have experienced issues with incorrect times being offered online to clients.

1. 2023년 10월 26일 오전 2:59 UTCinvestigating

   We are currently investigating this issue to resolve it as soon as possible.

2. 2023년 10월 26일 오전 3:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2023년 10월 26일 오전 4:03 UTCresolved

   This incident has been resolved.

1. 2023년 9월 25일 오전 2:23 UTCidentified

   There is a known incident with Twilio SMS delivery. Customers may experience delivery issues for transactional SMS messages.

2. 2023년 9월 25일 오전 5:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2023년 9월 25일 오후 1:23 UTCresolved

   This incident has been resolved.

1. 2023년 6월 12일 오후 10:17 UTCidentified

   We have identified an outage with our server and doing our best to resolve the issue as quickly as possible. We appreciate your patience

2. 2023년 6월 13일 오전 12:58 UTCresolved

   This incident has been resolved.

1. 2023년 3월 5일 오후 8:39 UTCinvestigating

   Unfortunately, we have experienced yet another instance of Amazon disrupting fieldd’s system without prior notice. As a result of this continued unreliability, our team is now urgently working on moving our servers away from Amazon to ensure a more stable and dependable service for our valued clients like yourself. We apologize for any inconvenience caused by Amazon’s disruptive behavior.

2. 2023년 3월 5일 오후 9:05 UTCidentified

   The issue has been identified, and we are actively implementing a fix

3. 2023년 3월 5일 오후 10:01 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2023년 3월 5일 오후 10:45 UTCidentified

   The team have opted for a permanent fix rather than a temporary one. This fix will increase long term performance and reliability. We anticipate things will be back to normal in a few hours. Thank you for your continued patience.

5. 2023년 3월 6일 오전 1:18 UTCidentified

   We are finalizing the fix for this issue. Thank you for your patience.

6. 2023년 3월 6일 오전 2:51 UTCidentified

   We are within 30 mins of a permanent fix. Unfortunately, we are at the mercy of large third party services such as Amazon and Google. When these companies have internal issues, that trickle down to us, without notice. Fieldd’s product itself is unaffected. The entire team have worked tirelessly on a Sunday to permanently solve this. We thank you for your patience.

7. 2023년 3월 6일 오전 3:21 UTCmonitoring

   Everything is back to normal. We are monitoring the new fix.

8. 2023년 3월 6일 오전 3:27 UTCresolved

   This incident has been resolved.

1. 2023년 2월 27일 오후 9:11 UTCidentified

   Our team is actively working on resolving the issue as soon as possible, and we will keep you updated on the progress. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal system operations

2. 2023년 2월 27일 오후 11:40 UTCidentified

   We have identified the cause of the error and are working as fast as we can to resolve the matter. Thank you for your continued patience. We understand the impact this has on your business.

3. 2023년 2월 28일 오전 12:23 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2023년 2월 28일 오전 1:35 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2023년 2월 28일 오전 1:38 UTCmonitoring

   Fieldd experienced a disruption due to a server outage with Amazon AWS. Our team worked tirelessly to identify and resolve the issue. We are happy to report that AWS has now resolved the issue, and our system is now operating normally. We apologize for any inconvenience caused and appreciate your patience during this time.

6. 2023년 2월 28일 오전 1:38 UTCresolved

   This incident has been resolved.

1. 2022년 9월 3일 오전 2:46 UTCinvestigating

   We are investigating an issue with SMS messages in Australia

2. 2022년 9월 3일 오전 2:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2022년 9월 3일 오전 3:23 UTCresolved

   This incident for Australian users has been resolved.

1. 2022년 2월 10일 오후 6:29 UTCinvestigating

   Square is currently down, users using Square for payments may temporarily experience issues. Please contact Square for more information.

2. 2022년 2월 10일 오후 6:32 UTCmonitoring

   We are monitoring Square for updates

3. 2022년 2월 10일 오후 6:32 UTCidentified

   Waiting for Square for more information on the matter

4. 2022년 2월 10일 오후 6:42 UTCresolved

   Square seems to be back operational. Please contact Square if issues persist with POS payments.

1. 2021년 6월 30일 오후 4:10 UTCmonitoring

   Degraded performance to some Online Booking Portal Extras for some regions whilst this server is being upgraded. We apologise for any inconvenience & are ensuring minimal disruption. More updates to come shortly.

2. 2021년 6월 30일 오후 8:32 UTCmonitoring

   The issue has been resolved and Online Portal is now fully operational. We thank you for your patience.

3. 2021년 6월 30일 오후 8:33 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2021년 6월 30일 오후 8:34 UTCresolved

   This incident has been resolved.

1. 2021년 6월 29일 오후 11:24 UTCinvestigating

   We are launching a performance update & will be back live in the next few minutes

2. 2021년 6월 29일 오후 11:25 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2021년 6월 29일 오후 11:29 UTCresolved

   This incident has been resolved.

1. 2021년 5월 21일 오후 6:37 UTCinvestigating

   We are currently investigating an issue that affects companies who use Stripe as their payment gateway. The ability to take payments and store cards is currently under investigation

2. 2021년 5월 21일 오후 7:35 UTCidentified

   We have found the error and currently resolving the matter. Pre-payments are now fully functional, and the Online Portal is fully operational. Further updates to come shortly

3. 2021년 5월 22일 오전 12:10 UTCresolved

   Service App Stripe issue has been resolved, please look out for Service App update 3.0.8.

1. 2021년 5월 19일 오후 9:46 UTCresolved

   Booking iframe latency issue was displaying a 404 not found to some of our users