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    Giphy 장애 기록

    12 Giphy incidents · 2017년 3월 — official updates, affected components, duration and resolution details.

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    Giphy API Down

    시작 2026년 2월 18일 오후 8:24 UTC · 2h 19m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    HomepageTrendingSearchSearch
    1. 2026년 2월 18일 오후 8:24 UTCinvestigating

      We are actively investigating an outage with Giphy API.

    2. 2026년 2월 18일 오후 9:19 UTCinvestigating

      Our services are coming back on line. We are seeing 90% plus uptime across all our integrations. We will update here once we are at 100% uptime.

    3. 2026년 2월 18일 오후 10:11 UTCinvestigating

      We are continuing to investigate this issue.

    4. 2026년 2월 18일 오후 10:27 UTCinvestigating

      Giphy Website is down.

    5. 2026년 2월 18일 오후 10:30 UTCinvestigating

      GIphy.com and Giphy API are back up.

    6. 2026년 2월 18일 오후 10:43 UTCresolved

      This incident has been resolved.

    Search Is showing a Degraded Experience for our users

    시작 2025년 9월 9일 오후 3:41 UTC · 30m

    Pending
    영향을 받은 구성 요소
    SearchSearch
    1. 2025년 9월 9일 오후 3:41 UTCinvestigating

      Our teams are currently investigating the issue.

    2. 2025년 9월 9일 오후 4:11 UTCresolved

      Our teams have resolved the incident.

    Elevated Errors for Search

    시작 2025년 8월 8일 오전 12:19 UTC · 15m

    Pending
    영향을 받은 구성 요소
    DevelopersTrendingSearchSearch
    1. 2025년 8월 8일 오전 12:19 UTCinvestigating

      We’re currently investigating an issue affecting the performance and/or availability of our search service. The team is actively working on mitigation

    2. 2025년 8월 8일 오전 12:34 UTCinvestigating

      This incident has been resolved.

    3. 2025년 8월 8일 오전 5:22 UTCresolved

      This incident has been resolved.

    Elevated Errors for Search

    시작 2025년 8월 4일 오후 11:11 UTC · 46m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    HomepageSearchSearch
    1. 2025년 8월 4일 오후 11:11 UTCinvestigating

      We’re currently investigating an issue affecting the performance and/or availability of our search service. The team is actively working on mitigation.

    2. 2025년 8월 4일 오후 11:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2025년 8월 4일 오후 11:57 UTCresolved

      This incident has been resolved.

    Elevated latency & error rates

    시작 2021년 12월 22일 오후 3:33 UTC · 166d 3h

    Outage중대한 인시던트
    영향을 받은 구성 요소
    TrendingSearchSearch
    1. 2021년 12월 22일 오후 3:33 UTCidentified

      There are elevated errors rates and increased latencies for several endpoints. We have identified the root cause and are working to restore full functionality.

    2. 2021년 12월 22일 오후 5:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2022년 6월 6일 오후 6:49 UTCresolved

      This incident has been resolved.

    Elevated error rates

    시작 2021년 12월 7일 오후 4:30 UTC · 22h 24m

    Outage심각한 인시던트
    영향을 받은 구성 요소
    SearchSearchUpload
    1. 2021년 12월 7일 오후 4:30 UTCinvestigating

      We are currently investigating the issues.

    2. 2021년 12월 7일 오후 4:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2021년 12월 7일 오후 10:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2021년 12월 8일 오후 2:53 UTCresolved

      This incident has been resolved.

    Elevated error rates with API

    시작 2020년 11월 25일 오후 2:46 UTC · 1d 7h

    Outage중대한 인시던트
    영향을 받은 구성 요소
    HomepageTrendingSearchSearchUpload
    1. 2020년 11월 25일 오후 2:46 UTCidentified

      We have identified an issue with one of our downstream systems which is causing increased error rates on our API.

    2. 2020년 11월 25일 오후 4:52 UTCmonitoring

      We are seeing signs of recovery and are actively monitoring.

    3. 2020년 11월 25일 오후 6:42 UTCmonitoring

      Users may experience intermittent issues on our homepage (https://giphy.com). We have identified the issue and are will implement a fix shortly.

    4. 2020년 11월 25일 오후 9:01 UTCmonitoring

      We have implemented a fix for issue that was affecting our Homepage. At this point all products are operational. We continue to monitor the situation.

    5. 2020년 11월 26일 오후 10:04 UTCresolved

      This incident has been resolved.

    Developer Portal and Tools in Read Only Mode

    시작 2020년 11월 11일 오전 1:31 UTC · 17h 29m

    Outage중대한 인시던트
    영향을 받은 구성 요소
    Developers
    1. 2020년 11월 11일 오전 1:31 UTCmonitoring

      Due to an ongoing incident surrounding our internal datastore update (see: scheduled maintenance), our Developer Portal (developer.giphy.com) is currently in a read-only state, as we monitor a fix that has been applied. During this time, you will not be able to create new applications, or modify/delete existing applications. No changes to the attributes of an API keys can be made during this period (e.g., upgrading a beta key to a production key). Note that the use of existing API keys by client applications will be unaffected. We will provide updates here, but expect this read-only operation to continue through this evening. Thank you for your patience, and we apologize for any inconvenience.

    2. 2020년 11월 11일 오후 7:01 UTCresolved

      Thank you for your patience. We are happy to report our systems are fully operational, and developers may once again create new applications, or modify/delete existing ones. All the best!

    Reported SSL cert issues on our media urls

    시작 2018년 2월 26일 오후 11:44 UTC · 4h 15m

    Outage중대한 인시던트
    1. 2018년 2월 26일 오후 11:44 UTCinvestigating

      We are aware that some users are experiencing SSL cert issues on our media urls. We are currently investigating and will update the status of this incident as we resolve this issue. Thank you for your patience.

    2. 2018년 2월 27일 오전 3:59 UTCresolved

      Our SSL certificate has been updated and we verified that clients no longer reject it, specifically the firefox nightly browser.

    Errors on GIPHY API, Giphy.com, and GIPHY Apps

    시작 2017년 11월 15일 오후 8:43 UTC · 5m

    Pending
    1. 2017년 11월 15일 오후 8:43 UTCidentified

      We are experiencing issues with the GIPHY API and users may be experiencing 500 errors. We are working to resolve the issue.

    2. 2017년 11월 15일 오후 8:49 UTCresolved

      The GIPHY API experienced an outage for about 25 minutes today from 3:20–3:45 ET. API clients may have experienced 500 errors for requests. We have resolved the issue and are monitoring closely. Please reach out to [email protected] with any questions.

    GIPHY for Chrome and Gmail extensions compromised

    시작 2017년 6월 19일 오후 10:18 UTC · 0m

    Pending
    1. 2017년 6월 19일 오후 10:18 UTCresolved

      The GIPHY for Chrome and GIPHY for Gmail extensions were compromised on Saturday June 17 between 11am–1pm ET when they were updated to include a malicious JavaScript file. We detected the issue and released an updated version of each extension immediately. The versions compromised are GIPHY for Chrome 1.4 and GIPHY for Gmail 1.5. The most up-to-date, safe versions are GIPHY for Chrome 1.5 and GIPHY for Gmail 1.6. Only users who updated their Chrome extensions during that window should be affected. We apologize for any inconvenience this may have caused. Please email [email protected] with any questions or concerns.

    Issues with serving media and with uploads due to Amazon S3 outage

    시작 2017년 3월 1일 오전 12:52 UTC · 14m

    Pending
    1. 2017년 3월 1일 오전 12:52 UTCinvestigating

      GIPHY API endpoints are experiencing issues related to S3 outage on Amazon Web Services including: problems serving uncached media assets, errors with sharing certain GIF renditions on social media, and upload errors. We are working hard to fix these issues while we wait for S3 to stabilize. Thank you for your patience!

    2. 2017년 3월 1일 오전 12:58 UTCmonitoring

      We are still waiting for S3 to recover, and meanwhile, we are working to make sure all endpoints serving GIFs are stable, though we are still experiencing issues serving uncached media and errors on upload.

    3. 2017년 3월 1일 오전 1:05 UTCmonitoring

      Now that S3 has stabilized, all issues with broken images or sharing GIFs should now be resolved. We are still seeing upload errors but will keep you posted as these resolve.

    4. 2017년 3월 1일 오전 1:07 UTCresolved

      All GIPHY API endpoints are up and running: all features, media, and uploads should be working normally. You can now resume all of the searching, sharing, and creation of GIFs. Thank you for your patience today ❤️