Goodtime 장애 기록

1. 2026년 7월 30일 PM 12:44 UTCinvestigating

   우리는 현재이 문제를 조사하고 있습니다.

2. 2026년 7월 30일 PM 2:14 UTCmonitoring

   Goodtime's AI Agents는 보통 짐과 Cori/ Agentic 서비스 보다는 더 높은 경험했습니다. 팀은 문제에서 일하고 있습니다. 일반 스케줄링 서비스는 이용 가능합니다.

3. 2026년 7월 30일 PM 4:18 UTCmonitoring

   문제는 식별되고 팀은 수정을 구현합니다.

4. 2026년 7월 30일 PM 4:19 UTCidentified

   문제는 식별되고 수정이 구현됩니다.

5. 2026년 7월 30일 PM 4:58 UTCmonitoring

   수정이 구현되어 결과를 모니터링하고 있습니다.

6. 2026년 7월 30일 PM 4:59 UTCmonitoring

   우리는 더 많은 문제를 모니터링하고 있습니다.

7. 2026년 7월 30일 PM 5:05 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 4월 17일 PM 4:59 UTCinvestigating

   Lever is currently experiencing a partial outage. As a result, GoodTime customers using the Lever integration may experience sync failures and missing candidate or job data. Details on the issue are available on Lever's status page: https://status.lever.co/ Our team is actively monitoring the situation and coordinating with Lever. We will provide updates here as new information becomes available. We apologize for the inconvenience.

2. 2026년 4월 17일 PM 11:12 UTCresolved

   The issue has been resolved by Lever / Cloudflare.

1. 2025년 11월 4일 PM 2:12 UTCinvestigating

   Some users have reported that new candidates are not appearing when using the search bar. We are actively investigating this issue.

2. 2025년 11월 4일 PM 2:23 UTCidentified

   Search results are now up to date but with reduced information showing in the search panel. We will continue to work on resolving this issue.

3. 2025년 11월 5일 PM 1:14 UTCresolved

   This incident has been resolved.

1. 2025년 10월 24일 PM 2:44 UTCinvestigating

   Goodtime users may experience degraded performance while using Goodtime Hire. The team is looking the cause.

2. 2025년 10월 24일 PM 3:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 10월 24일 PM 3:14 UTCmonitoring

   The issue has been identified and mitigated. Response times should return to normal for all customers

4. 2025년 10월 24일 PM 3:53 UTCresolved

   This incident has been resolved.

1. 2025년 10월 20일 AM 8:52 UTCinvestigating

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

2. 2025년 10월 20일 AM 8:53 UTCidentified

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

3. 2025년 10월 20일 AM 9:50 UTCmonitoring

   AWS has reported significant signs of recovery. The scheduling workflow might still be affected for some customers but overall we are seing services working again.

4. 2025년 10월 20일 PM 2:53 UTCmonitoring

   Goodtime scheduling might still be affected as AWS still reports some issues with services in their us-east-1 region. We will continue to monitor the situation

5. 2025년 10월 20일 PM 7:12 UTCmonitoring

   We are still seeing intermittent outages from AWS that are affecting the use of Goodtime.

6. 2025년 10월 20일 PM 9:51 UTCmonitoring

   AWS is anticipating full recovery of the backlog over the next two hours. However Goodtime is still experiencing intermittent outages and slow response times. The Goodtime team will continue to monitor the situation

7. 2025년 10월 20일 PM 11:47 UTCresolved

   The incident has been resolved. We will continue monitoring all services.

1. 2025년 10월 9일 PM 4:25 UTCinvestigating

   Some customers have reported issues with the candidate search. We are investigating this issue.

2. 2025년 10월 9일 PM 4:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 10월 9일 PM 4:36 UTCresolved

   This incident has been resolved.

1. 2025년 4월 16일 PM 7:25 UTCidentified

   Due to a Zoom outage, we are seeing elevated numbers of issues when attempting to utilize Zoom.

2. 2025년 4월 16일 PM 9:01 UTCresolved

   We are no longer seeing errors when accessing Zoom. If you continue experiencing Zoom issues, please refer to this page: https://status.zoom.us/

1. 2025년 3월 26일 PM 8:14 UTCidentified

   We are receiving an elevated rate of Greenhouse API errors for a subset of Greenhouse customers. We are reaching out to the Greenhouse team to report the issue

2. 2025년 3월 26일 PM 11:25 UTCresolved

   Greenhouse has resolved the Performance Degradation incident on their platform. For more details, please visit their status page https://status.greenhouse.io/incidents/xq17ymcypyb1

1. 2025년 3월 14일 PM 4:43 UTCinvestigating

   Goodtime is experiencing sync issues with Google Calendar events. We are currently investigating the issue

2. 2025년 3월 14일 PM 7:23 UTCmonitoring

   The issue has been resolved. WE are monitoring the situation

3. 2025년 3월 14일 PM 9:05 UTCresolved

   This incident has been resolved.

1. 2025년 2월 18일 PM 3:31 UTCidentified

   Some customers may experience intermittent issues with the Lever integration. More information on the outage can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

2. 2025년 2월 18일 PM 7:03 UTCmonitoring

   Lever has indicated that service should be returning to normal. We will continue to monitor. More information on the issue can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

3. 2025년 2월 18일 PM 7:45 UTCresolved

   This incident has been resolved.

1. 2025년 2월 14일 PM 5:01 UTCinvestigating

   Some customers are experiencing sync issues with the Greenhouse sync. Our engineering team is investigating

2. 2025년 2월 14일 PM 8:19 UTCinvestigating

   Greenhouse is investigating the issue and will get back to us shortly.

3. 2025년 2월 14일 PM 10:29 UTCinvestigating

   We are continuing to investigate this issue.

4. 2025년 2월 17일 PM 8:22 UTCresolved

   This incident has been resolved.

1. 2025년 2월 13일 PM 2:51 UTCidentified

   We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

2. 2025년 2월 13일 PM 4:29 UTCidentified

   Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

3. 2025년 2월 13일 PM 5:13 UTCmonitoring

   We are seeing emails return to normal.

4. 2025년 2월 13일 PM 6:06 UTCmonitoring

   We are continuing to monitor email send rates

5. 2025년 2월 13일 PM 6:44 UTCresolved

   This incident has been resolved.

1. 2024년 11월 25일 PM 6:29 UTCmonitoring

   This issue may impact scheduling for customer using O365. We will continue to monitor this situation.

2. 2024년 11월 25일 PM 6:30 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 2024년 11월 26일 PM 4:09 UTCresolved

   This incident has been resolved.

1. 2024년 11월 13일 PM 2:30 UTCinvestigating

   Some users have reported issues with the availability window on Schedule Now and Request Availability. We are investigating.

2. 2024년 11월 13일 PM 2:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2024년 11월 13일 PM 2:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2024년 11월 13일 PM 2:47 UTCresolved

   This incident has been resolved.

1. 2024년 11월 4일 PM 6:05 UTCmonitoring

   Greenhouse has been identified and remediated the issue. All systems have been stable since 12:50PM EST. See more at: https://status.greenhouse.io/

2. 2024년 11월 5일 AM 3:42 UTCresolved

   This incident has been resolved.

1. 2024년 10월 30일 PM 3:31 UTCmonitoring

   Some customers have reported issues with information syncs for Workday. This issue has been identified and we are monitoring as information syncs catch up.

2. 2024년 10월 30일 PM 8:23 UTCresolved

   This incident has been resolved.

1. 2024년 9월 17일 PM 5:38 UTCresolved

   We identified an elevated level of API errors and immediately resolved the issue.

1. 2024년 8월 20일 PM 5:28 UTCinvestigating

   Greenhouse updated their UI - As a result, the buttons "Open in Goodtime" and "Message in Goodtime" are only visible when the user scrolls down in the Candidate Profile UI. To avoid the issues, we are asking all our Greenhouse customers to switch to the legacy profile in the Greenhouse Settings page. A link for the Settings page is provided in the upper right corner of the Candidate Profile UI

2. 2024년 8월 20일 PM 5:29 UTCinvestigating

   We are continuing to investigate this issue.

3. 2024년 8월 20일 PM 5:29 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2024년 8월 22일 PM 8:24 UTCresolved

   Goodtime has released a new version of the Goodtime Greenhouse extension to address the issue. Please update your current version.

1. 2024년 7월 19일 PM 4:07 UTCmonitoring

   Goodtime is aware of the Global IT Outage. We are closely monitoring the situation and will keep you updated

2. 2024년 7월 22일 PM 2:33 UTCresolved

   This incident has been resolved.

1. 2024년 7월 18일 PM 9:53 UTCidentified

   A recent change in Lever API had an unintended impact to our feedback form integration. The Lever engineering team is currently addressing the issue with the highest priority.

2. 2024년 7월 19일 PM 5:20 UTCmonitoring

   Lever has implemented a fix and we are monitoring the integration.

3. 2024년 7월 22일 PM 2:48 UTCresolved

   This incident has been resolved.