Grammarly 장애 기록

1. 2026년 8월 14일 PM 3:24 UTCinvestigating

   We’re currently working through a service disruption that is preventing some of our users from accessing their documents in the Grammarly Editor. We apologize for any inconvenience, and updates will be provided as they become available.

2. 2026년 8월 14일 PM 4:16 UTCinvestigating

   We are continuing to investigate this issue.

3. 2026년 8월 14일 PM 5:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 8월 14일 PM 5:10 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 2026년 8월 14일 PM 5:57 UTCresolved

   This incident has been resolved.

1. 2026년 7월 29일 PM 5:47 UTCidentified

   우리는 현재 Go에서 느린 성능을 일으키는 문제점에 대한 해결에 노력하고 있습니다. 사용자는 App.grammarly.com 또는 Go & Agent를 사용하여 문서를 로딩, 편집 또는 저장 할 때 지연을 경험할 수 있습니다. 우리 팀은 적극적으로 문제로보고 가능한 한 빨리 정상 성능을 복원하기 위해 노력하고 있습니다. 우리는 우리가 더 많은 정보를 가지고 있기 때문에 업데이트합니다. 감사합니다.

2. 2026년 7월 29일 PM 6:04 UTCmonitoring

   수정이 시행되고, 결과를 모니터링하고 있습니다.

3. 2026년 7월 30일 AM 1:09 UTCresolved

   이 사건은 해결되었습니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 7월 16일 AM 8:59 UTCidentified

   우리는 superhuman.com을 통해 Grammarly 서비스에 대한 접근에 영향을 미치는 문제를 발견했습니다. 임시 Amazon CloudFront 아웃리지와 관련이 있을 수 있습니다. 우리는 어떤 불편을 겪고 있으며 업데이트는 사용할 수 있습니다.

2. 2026년 7월 16일 AM 9:10 UTCmonitoring

   CloudFront의 정전시 이 문제를 완화하기 위해 임시 변화를 도입했습니다. superhuman.com을 통해 Grammarly에 액세스하면 복원되어야합니다. 우리는 결과를 감시하고 있습니다.

3. 2026년 7월 16일 PM 1:12 UTCresolved

   Amazon은 CloudFront 서비스 아웃시를 해결했으며 우리의 서비스는 정상으로 돌아갑니다.

공식 인시던트 업데이트를 자동 번역했습니다.

1. 2026년 5월 15일 PM 4:33 UTCinvestigating

   We’re currently working through a service disruption that is preventing our users from logging in or resetting passwords. We apologize for any inconvenience, and updates will be provided as they become available.

2. 2026년 5월 15일 PM 4:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 5월 15일 PM 4:45 UTCresolved

   This incident has been resolved.

1. 2026년 5월 7일 AM 7:30 UTCinvestigating

   We’re currently investigating an issue with generating or downloading PDF reports in the Grammarly Editor. We apologize for any inconvenience and will provide an update as soon as possible.

2. 2026년 5월 7일 AM 8:12 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 5월 7일 AM 8:29 UTCresolved

   This incident has been resolved.

1. 2026년 4월 28일 PM 2:15 UTCinvestigating

   We’re investigating an issue with Grammarly for Windows, where generative AI features don't work or the following error message appears: "No api version specified in query params." We apologize for any inconvenience and will provide updates as they become available.

2. 2026년 4월 28일 PM 3:38 UTCresolved

   This issue has been resolved, and the error message should disappear in a couple of minutes. Thanks for your patience!

1. 2026년 4월 10일 PM 6:42 UTCinvestigating

   We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to resolve this. Our team is actively investigating the root cause and we will share more details as they become available.

2. 2026년 4월 10일 PM 7:47 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2026년 4월 10일 PM 9:10 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2026년 4월 10일 PM 10:36 UTCresolved

   This incident has been resolved.

1. 2026년 3월 27일 PM 6:14 UTCinvestigating

   We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

2. 2026년 3월 27일 PM 6:26 UTCmonitoring

   A fix has been implemented, and we're monitoring the results.

3. 2026년 3월 27일 PM 6:31 UTCresolved

   This issue has been resolved.

1. 2026년 3월 9일 PM 4:52 UTCinvestigating

   We are currently investigating an issue causing Grammarly's product offerings and features to work intermittently or slower than usual. We will update you as soon as we have more information. Thank you for your patience!

2. 2026년 3월 9일 PM 5:21 UTCinvestigating

   We're continuing to investigate this issue. Some Grammarly users may have trouble logging in or see "Service unavailable" when trying to use Grammarly.

3. 2026년 3월 9일 PM 6:53 UTCinvestigating

   We're still looking into this issue. We'll provide an update as soon as we can.

4. 2026년 3월 9일 PM 7:15 UTCmonitoring

   We've implemented a fix, so you should be able to log in and use Grammarly and Superhuman. We're monitoring the results of this fix and will provide further updates.

5. 2026년 3월 9일 PM 8:07 UTCresolved

   This issue has been resolved.

1. 2026년 2월 6일 PM 8:09 UTCinvestigating

   We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

2. 2026년 2월 6일 PM 8:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 2월 6일 PM 8:36 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2026년 2월 6일 PM 8:52 UTCresolved

   This incident has been resolved.

1. 2026년 2월 6일 PM 3:02 UTCidentified

   We're experiencing an issue with some agents, such as Gmail, Outlook, Salesforce, and Jira, may be unavailable or intermittently work in Grammarly, Superhuman, and Coda. We're actively working on a fix and will provide an update as soon as one is available.

2. 2026년 2월 6일 PM 3:49 UTCresolved

   This issue has been resolved, and the functionality should be restored.

1. 2026년 2월 5일 AM 1:46 UTCidentified

   We are currently experiencing an issue affecting subscription management. New subscription creation is currently unavailable. Active subscriptions are unaffected. However, some admins may be unable to add or remove users. We are investigating and will share updates soon.

2. 2026년 2월 5일 AM 2:11 UTCidentified

   We are performing scheduled maintenance related to subscription management. During this maintenance window, new subscriptions cannot be created, and some subscription administrators may be unable to add or remove users from existing subscriptions. Existing subscriptions and active users continue to function normally. This maintenance is being performed proactively to prevent issues. We will post updates here as the maintenance progresses and confirm once it is complete.

3. 2026년 2월 5일 AM 7:38 UTCresolved

   The scheduled maintenance related to subscription management has been successfully completed. All subscription-related functionality has been fully restored. Existing subscriptions and active users were not impacted during this maintenance. Thank you for your patience.

1. 2026년 2월 3일 AM 2:51 UTCinvestigating

   Some users may experience difficulties logging in using Facebook as a sign-in method. We apologize for the inconvenience.

2. 2026년 2월 4일 PM 2:51 UTCidentified

   We are still looking into this issue. If you cannot log in via Facebook, please set a password for your account by following these steps: https://support.grammarly.com/hc/en-us/articles/360058560411. Thank you for your patience!

3. 2026년 2월 5일 PM 6:38 UTCresolved

   This incident has been resolved.

1. 2026년 1월 30일 PM 8:12 UTCinvestigating

   We’re currently working through a service disruption that is preventing some of our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.

2. 2026년 1월 30일 PM 9:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 1월 30일 PM 10:25 UTCresolved

   This incident has been resolved.

1. 2026년 1월 22일 PM 9:50 UTCidentified

   Grammarly users may experience a service interruption. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.

2. 2026년 1월 22일 PM 11:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2026년 1월 23일 AM 11:49 UTCmonitoring

   You should now be able to use our product offerings as expected. We will continue to monitor the situation and will share another update once the issue is fully resolved. Thank you for your patience.

4. 2026년 1월 23일 PM 9:46 UTCmonitoring

   Some users may still be unable to access their documents at app.grammarly.com, and our team is working to restore full access. We’ll share another update as soon as the issue is resolved. In the meantime, the service interruption has been resolved, and you can now access our product offerings as intended.

5. 2026년 1월 24일 AM 1:10 UTCresolved

   This incident has been resolved.

1. 2026년 1월 21일 AM 12:40 UTCinvestigating

   We are currently investigating this issue.

2. 2026년 1월 21일 AM 1:48 UTCresolved

   This incident has been resolved.

1. 2026년 1월 20일 PM 9:57 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 2026년 1월 20일 PM 10:08 UTCresolved

   This incident has been resolved.

1. 2025년 11월 6일 PM 10:29 UTCinvestigating

   Users are having trouble logging in at https://superhuman.com and https://app.grammarly.com websites. We are looking into the problem and will update everyone as soon as we have more information.

2. 2025년 11월 7일 AM 1:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2025년 11월 7일 AM 2:00 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 2025년 11월 7일 AM 2:47 UTCresolved

   This incident has been resolved.

1. 2025년 10월 23일 PM 7:17 UTCidentified

   We are currently experiencing a service disruption that might affect the AI Grader and Citation Finder agents. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.

2. 2025년 10월 23일 PM 10:37 UTCresolved

   This incident has been resolved.

1. 2025년 10월 21일 AM 7:49 UTCmonitoring

   We're experiencing a service interruption that may affect our writing suggestions or other features. We’re restoring our text-processing infrastructure configuration. Some users may still experience reduced functionality while we complete this process.

2. 2025년 10월 21일 AM 8:32 UTCresolved

   This incident has been resolved.